Empower store associates with the right mobile tools. Retailers’ biggest competitive advantage is often the experience they create in their physical stores. In this session, Tulip Retail will describe mobile in-store solutions that improve service, drive sales, build customer relationships, and revolutionize shopping. Turn workers into experts and brand ambassadors, improve productivity and drive increased ROI. For more info, visit: https://www.hybris.com/en/solutions/industries/retail

1. @TulipRetail
Empowering the Next Generation
of Store Associates

2. @TulipRetail
Stores represent 90% of sales… Needs to be reinvented
No technology innovation... No transformational change

3. The store associate is a retailers
most important asset

4. Expectations of Today’s Sales Associate
Not just stockingshelves, looking for products, ringing customers up… they also have to be:
• Digitally-connected personal shoppers
• Fulfillment specialists
• Brand champions
• Product experts and serviceagents

5. @TulipRetail
There is a digital divide between
the store associate and the
customer

9. @TulipRetail
The best retailers empower their associates with Tulip

10. A Mobile Platform
Built Exclusively for
Store Associates

11. One platform to
empower them all
Accessall tasks through one dashboard
Unlock dozens of out-of-the-boxmodules
Build your own customizations with our SDK

12. @TulipRetail
Brush up on the latest product
arrivals when it suits you
Know where a productis and
how many are available in real-time
First comes product,
then comes purchase

13. @TulipRetail
Continue the conversationthrough comprehensive
clienteling functionality
Send SMS and emails following a purchase or to
re-engage with a recentcustomer
Make that first impression
a memorable one

14. @TulipRetail
Get creative and send customers new looks from
their wish list or newest arrivals
Build trust and rapport by keeping the channels
openno matter where your customeris
Jump-start your
inner style expert

15. @TulipRetail
Accessto store-lookups,mPOS,and endless aisle
checkout functionality
Skip the lines and Increase conversions with line-
busting by checking your customers out anywhere
in the store
No register? No sweat.

16. @TulipRetail
Centralized internal communications with head
officeand your in-store team
Accesskey documents,assets,and policies
through an operations dashboard for document
sharing and collaboration
Never miss a beat
with your team
on or off the floor

17. Tulip / Apple Strategic Alliance
• Official Mobility Partner
• Designed for iOS Devices
• Beautiful User Experience
• Highly Secure Solution
• Work Together with Apple in
All Aspects including Sales

18. TU L IP F O R

19. Tulip for SAP Hybris
Assisted Selling
BRING THE MOST IMPORTANT PRODUCT
INFORMATION FROM HYBRIS INTO THE HANDS
OF YOUR STORE ASSOCIATES

20. Tulip for SAP Hybris
In-Store Checkout
MAKE ALL YOUR PRODUCTS, ONLINE AND
OFFLINE, SELLABLE IN THE STORE

21. Tulip for SAP Hybris
Clienteling
ALLOW YOUR ASSOCIATES TO
COMMUNICATE DIRECTLY WITH
YOUR BEST CUSTOMERS ACROSS
MULTIPLE CHANNELS

22. Tulip for SAP Hybris
Store Communications
OFFER TOOLS TO SHARE INFORMATION,
PLANOGRAMS AND TRAINING ACROSS YOUR
ENTIRE RETAIL NETWORK

23. SAP CAR

24. T H A N K Y O U
tulip.com