The document discusses different job roles and departments within organizations. It begins by covering sole traders, multi-national companies, and types of organizations like utilities, transport, shops, and banks. It then discusses the purposes of three main departments: design, finance, and service provision. Design involves creative work and product development. Finance manages company money. Service provision provides services rather than products. The document lists jobs within each department and how they may use information and communication technology. It then discusses production, quality control, packing, and manufacturing techniques like CNC, CAD, and CAM. Finally, it covers the purposes and roles of human resources, marketing, research and development, and administration departments within an organization.

1. Job Roles

2. Types of organisations. Sole trader – A sole trader is a company who is being run solely by one person. And all business payments are incorporated with the individuals finances and taxes. Also a person who trades without the use of a company structure or partners. Multi-national companies – A multi national company is a company which has more than one branch in one country. Utilities/Transport – Public services. Shops. Banks/Financial services.

3. Main Purposes Design: the purpose of this department is to produce creative documents and to plan and develop future products, carrying out all research to do so. Finance: the purpose of finance is to manage money within a company. They monitor the incomes and expenditures to make sure that the company is to stay in business and not go bankrupt. Service Provision: This is to provide a service instead of a product, such as leisure centres.

4. Design, Finance and Service Provision

5. Types of jobs included Design: planning, using software and making decisions for packaging. Finance: managing money, banking money and monitoring funds. Examples: accountants, managers and bankers. Service Provision: Masseuse, beautician and a hairdresser.

6. Use of ICT Design: design software, computer models and computers for research. Finance: using spreadsheets to monitor funds, using internet banking to make payments and checking incomes and databases to store customer details. Service provision: databases for bookings and customer details.

7. Questions What was the first department covered and what is it’s purpose? Name 3 jobs to do with Service Provision Name a purpose of a job in the Finance department What might a finance department use ICT for? Name one job to do with design

8. Production. The main purpose of production is to produce a specific product that has been designed to meet the needs of a specific market in order to make a profit. There are many departments within production such as Assembly, Machine technician. Within the Assembly department there will many different roles including people who will be putting multiple components together.

9. Computer manufacture.

10. Quality Control.

11. Quality Assurance.

12. Packing. When the product is fully completed the last stage of the process is packing the product

13. CNC, CAD, CAM Computer Numerical Control Computer Aided Design Computer Aided manufacture

14. Human Resources What are Human Resources? Human resources is a term used to refer to how people are managed by organizations. The Human Resources Management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations.

15. Typical work activities As a human resources (HR) officer you must have a clear understanding of your organisation’s business objectives and be able to devise and implement policies which select, develop and retain the right staff needed to meet these objectives. The exact nature of the work activities varies according to the organisation, but is likely to include: working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures; promoting equality and diversity as part of the culture of the organisation; liaising with a wide range of organisations involved in areas such as race relations, disability, gender, age, religion and health and safety; recruiting staff - this includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates; developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management; advising on pay and other remuneration issues, including promotion and benefits; undertaking regular salary reviews; negotiating with staff and their representatives on issues relating to pay and conditions; administering payroll and maintaining records relating to staff; interpreting and advising on employment legislation; listening to grievances and implementing disciplinary procedures; developing HR planning strategies with line managers, which consider immediate and long-term staff requirements in terms of numbers and skill levels; planning and sometimes delivering training, including inductions for new staff; analysing training needs in conjunction with departmental managers.

16. Marketing This is an integrated communication based process where individuals and communities are persuaded that existing and new needs and wants may be satisfied by a product services or other. Marketing is used to create a customer and to keep customers satisfied. Marketing department are there to basically advertise and sell a businesses service/product. They do this by setting up websites, posters, magazine articles etc.

17. Research and development This is the department that handles gathering and processing of information valuable to the companies speciality. R&D departments will handle the gathering of information via internet, questionnaires, field work etc. Once they then gather the information, they look at it and see what parts are relevant and then give it to the developers. They then look in closer detail at the gathered information and use it for developing there product/service.

18. Administrators The administration department of businesses have overall control of near enough, the entire business. They give the orders to all other departments on what they are to do. They have total control of each individual department but they leave the leaders of each department to make there own decisions. Although certain jobs such as allocating staff is left to the administrators.