This document outlines the core business functions of Thilakawardhana Textiles, including human resources, finance and accounting, sales, customer service, administration, marketing, and production. It describes the key activities within each function, such as advertising jobs and processing payroll for human resources, recording money and paying invoices for finance, organizing sales promotions and responding to customer inquiries for sales, and answering customer questions and resolving complaints for customer service. The conclusion emphasizes that focusing on product quality, customer and employee satisfaction, and value can help the company improve.

1. Core Business Function of
Thilakawardhana Textiles
DUMISILE
MKHIZE
215068599

2. Core function of a business

3. Human Resource.
 The human resource of a business are its
employee.
 Wise organization look after their staff on the
basis that they are well trained and committed
to the aims of the business, the organization
is more likely to be successful.

4. Human Resource Function.
 Advertising job vacancies.
 Notifying staff of promotion opportunities.
 Arranging Interviews and notifying
candidates of their results.
 Checking health and safety and keeping
accident records.
 Monitoring the working conditions of staff.

5. Finance and Accounting.
 Most businesspersons consider this is the most
important function in the business.
 This is because all businesses need a regular
stream of income to pay the bills.
 Finance staff record all the money earned and
spent so that the senior manager always know
how much profit or loss is being made by each
product or each part of the business and how

6. Finance and Accounting Function.
 Recording money received.
 Checking and paying invoice received.
 Producing invoices, checking payments are
received and chasing up overdue payments.
 Preparing the payroll and paying staff salaries.
 Producing the statutory (Legal or Constitutional)
accounts each year.

7. Sales
 Sales are a crucial function for all business.
It is pointless having superb products or
services if no one buys them.
 For that reason, most businesses have
sales targets as part of their aims and
objectives.
 Meeting these is the responsibility of the
sales staff or sales man.

8. Sales Function
 Organizing sales promotions.
 Responding to customer enquiries.
 Selling the product or service to
customers.
 Preparing financial terms or business
customers.
 Keeping customer records up to date.

9. Customer Service.
 All business must look after customers who have
an enquiry, complaint. Today customer
expectations are high.
 When people contact a business they expect a
prompt, polite and knowledgeable response.
 Unless they get a high level of service they are
likely to take their business elsewhere in the
future.

10. Customer Service Function.
 Answering customer enquiries about
products and services.
 Solving customer problems.
 Help to customer.
 Dealing with customer complaints and
resolve problems.
 Using customer feedback to improve
customer service and satisfaction.

11. Administration
 Administration is a support function
required by all businesses-and this does
not mean just doing keyboarding or filing.
 Senior administrators carry out a wide
range of tasks, from monitoring budgets
to interviewing new staff for their
departments.

12. Administration function
 Collecting, distributing and dispatching the
mail.
 Organizing meeting and preparing meeting
documents.
 Responding promptly to enquiries.
 Researching information.
 Making travel arrangements.
 Purchasing supplies of office stationery

13. Marketing
 A marketing department promotes your
business.
 Marketing is about identifying and
understanding your customers and
developing products and services that
meet their needs.
 Marketing is important across many areas
of your business, including how your
customers are greeted on the phone, your

14. Marketing function
Advertising.
Transporting.
Storing.
Direct Making.
Product Placement.

15. Production
Production staff must ensure that
goods are produced on time and are
of the right quality.
The production department is
responsible for converting inputs into
outputs through the stages of
production processes.

16. Production function
 Storing and checking the stocks of raw
materials.
 Carrying out repairs to machinery and
equipment as required.
 Ordering(often buying) stocks of raw
materials from approved suppliers.
 Check Storing and checking the stocks of
raw materials.

17. Conclusion
Introduce the core function for this company. This company to
take the many advantage.
 Product quality rather than better.
 Improved customer and employee satisfaction.
 Greater value for less money.
 Each and every functions are very use full and help full to
develop that company.
 HR department is control the our company. Finance
department is making financial decision planning.
 Sales department is mainly focus sales promotions.
 A marketing department is fully promote our business.

18. References
 businessfunctionsandorganisation-100328150951-phpapp02
 functionalareasofabusiness-130206111052-phpapp01
 businessfunctionalareaspowerpoint-100301035711-phpapp02
 functionalareasofbusiness-140725114537-phpapp02 (1)
 businessfunctionsandorganisation-100328150951-phpapp02 (2)

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