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Four ways to successfully engage stakeholders
- 1. Four Ways to Successfully Engage Stakeholders Tiago Palhoto
- 2. “Thank you” to the organizers. • Ademar Aguiar • Catarina Carvalho • Catarina Reis • Dulce Domingos • Filipe Correia • Francisco Martins • João Cerdeira • Luís Ramos • Miguel David • Miguel Saraiva Sampaio • Ricardo Martinho • Teresa Carreiro And thank you for being here!
- 3. Would you please turn off your Wifi on your cell phone? A Simple but important request…
- 4. Who am I? • Currently working as an Agile Trainer/coach @ • Part of the Agile Community since 2001; • Love to cook, do sports, play the drums and read…a lot!!
- 5. My contribution to the Agile Community
- 6. What’s this all about?
- 7. What’s this all about? • 2011 – Scott Ambler - http://www.ambysoft.com/surveys/agileStateOfArt201011.html
- 8. What’s this all about? • 2011 – Scott Ambler - http://www.ambysoft.com/surveys/agileStateOfArt201011.html
- 9. •Introduce the stakeholders to the framework you will use; •Share the Calendar of activities; •Inputs during the sprint (informal feedback); •Define Stakeholders’ Schedule. The four ways:
- 11. Introducing the framework •It’s of paramount importance that the stakeholders fully understand your framework!
- 12. For the SCRUM framework, I always put special focus on the following items: Introducing the Framework • Sprint – Small increments, early and constant feedback,deliver value. Velocity as a performance measure; • Story – Definition of user story and why it’s useful. Explain the structure (the 3 C’s);
- 13. Introducing the Framework •Relative and detailed estimates – Difference and when to use each. I usually use accuracy and precision to explain the relative estimates; •Backlog – “Bag” where all the stuff to be built goes. The need to be prioritized; •Release plan – it’s very important to mention the need to update it after each iteration based on the performance of the team.
- 14. The Calendar of Activities
- 15. Calendar of activities •In 2006, I decided to start a treatment to correct a couple of problems with my jaws; •Constant pain took me to the doctor to seek for help.
- 16. Calendar of activities • PROCEDURES • Upper Braces on November 2006. To be used until early 2010 • Upper jaw surgery on January 2007 to place expander. To be used during 4 months; • Lower Braces on October 2007. To be used until early 2010 • Lower Jaw surgery June 2009 • ROUTINE APPOINTMENTS • Monthly appointment to verify Braces • Weekly appointment during four months after the Upper jaw surgery;
- 18. Calendar of activities For the Calendar of Activities, I always put special focus on the following events: • Planning Meeting – Make sure the stakeholders (and PO) understand their role and that this meeting needs to be prepared during the previous sprint; • Story Workshop – Start preparing the next sprint by reviewing the contents of the backlog; • Grooming – Explain the changes to the team so that they can give an updated estimate;
- 19. Calendar of activities For the Calendar of Activities, I always put special focus on the following events: • Backlog Prioritization – Based on the estimates, the PO and the stakeholders will review the priorities; • Review meeting – This is the easiest one to get PO and stakeholders on. Important to mention that bugs may show up and changes too.
- 20. Feedback during the sprint
- 21. Feedback during the sprint 1-4 Weeks Common scenario
- 22. Feedback during the sprint Some stakeholders, during the review: Feel lost Feel stressed Wary
- 23. Feedback during the sprint Informal feedback mechanism Continuous delivery of functionalities
- 24. Feedback during the sprint Key benefits for the stakeholders Self paced evaluation Less pressure Increased knowledge
- 26. Define the Stakeholders’ schedule Book your Mondays and Wednesdays for classes at 6pm for the next 6 months. Ok. At least now I know what can I count on and organize myself.
- 27. Define the Stakeholders’ schedule • Ensures the meetings will be part of their schedule right from the beginning; • Stakeholders will be able to plan their activities and prepare the meetings in advance;
- 28. Q&A
Editor's Notes
- Falar sobre a minha experiência pessoal: falta de contextualização dos stakeholders (PO incluído)
- Falar de como estes dados (apesar de serem de 2011) me fazem sentir que pouco ou nada mudou.
- Falar de como estes dados (apesar de serem de 2011) me fazem sentir que pouco ou nada mudou.
- Self pace evaluation – Stakeholders can analyse and play with the new stuff at their own pace; No pressure – No pressure when performing this analysis to say “Yes”, as this will be later, during the review meeting; Increased knowledge – By the time of the review, stakeholders will be better prepared to deal with the implemented stories.