Verbal and non-verbal communication can take many forms. Verbal communication includes both oral communication (spoken words) and written communication (words on paper). Oral communication occurs through informal conversations, interviews, speeches and presentations. Written communication occurs through letters, reports, forms and other written documents. Non-verbal communication conveys meaning through signs, body language, and other means besides words. Sign language and symbols are one form of non-verbal communication, while gestures, facial expressions and other body language are also important in conveying meaning without words. Both verbal and non-verbal forms of communication have advantages and disadvantages depending on the situation and message being communicated.

1. FORMS OF
COMMUNICATION

2. Forms Of Communication
Forms Of
Communication
Verbal
Communication
Oral
Communication
Written
Communication
Non – Verbal
Communication
Sign Language Body Language

3. A :- Verbal Communication
Language is the most useful tool of
communication as it can convey idea
and message easily if the parties to
the communication understand the
language used .
So ,
“Communication by the using language is
simply called as verbal communication . “

4. …conti…
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Verbal communication can be divided
in to two parts :-
Verbal
Communication
Oral
Communication
Written
Communication

5. 1. Oral Communication
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Oral communication is the interchange
of verbal messages between sender
and receiver .
Oral communication can be terms as ,
“ Spoken communication which can
be defined as communicating our
thoughts through words . “

6. Forms of Oral Communication
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Informal face to face talk
Interviews
Group communication
• Debate Of Group Dicussion
• Meeting
• Conferences
• Committees
Speeches And Presentations

7. Advantages of oral communication are:
It is spontaneous and natural.
It is, therefore, easy for others to
understand .
Choice of words generally suits the
listeners .
It is supported by nonverbal
communication.
The communicator or the person who
always physically
communicates, is
available. 10/27/2014 Forms Of Communication 13

8. Disadvantages of oral
communication:
Words spoken disappear into thin air.
The words are temporary.
Words are not permanent unlike say
written communication.
What is heard is often forgotten.
Nonverbal communication that supports
oral communication may not be
other
understood by people from
cultures. 14
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9. 2 . Written Communication
Written communication is a creative
activity that requires a lot of imagination
and efforts to arrive at the finished
product .
Written communication can be terms as
,
“ Transformation of information
through in any written form like letters ,
notices , circulars , memos , reports etc .
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10. Forms of Written
Communication
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Letters
Circulars
Orders
Reports
Forms and questionnaires
Manuals
Newsletters
Handbills
Bulletin boards
Books

11. Advantages of written communication:
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Knowledge and information became
available to people who could read.
Written message are more carefully
formulated than oral communication .
Written communication serves as a
reliable record for future reference and
can be used in legal proceedings .

12. Disadvantages of written
communication:
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use written
• One has to be literate to
communication.
• Written communication is generally more
expensive to convey a short message .
• Formal in nature so It does not involves
personal touch between two parties .
• If the written communication is poorly
drafted , it mat create misunderstanding
and confusion in the mind of receiver .

13. NON - VERB
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AL
COMMUNICATION

14. B . Non – Verbal
Communication
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Nonverbal communication describes the
process of conveying meaning in the
form of non-word messages.
It can be define as ,
“ Non verbal communication is the
transfer of meaningful information from
one person to another by means other
than written or spoken words . “

15. 1 . Sign Language
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People, today , not onlt communicate
through words only , but also make use
of sign and symbols in communication
hence ,
“ Sign language includes all forms of
symbols which replace words , numbers
and punctuation signs . “

16. Features of Sign Language :-
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Sign language is an art of
communication with the use of pictures
, drawings , sounds , etc .
It is an expression of one’s feelings
through the use of symbols .
It requires just common sense and not
any formal education for being
understood .

17. Aspects of
Sign
Language
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Visual Signs Audio Signs

18. Visual
Signs
Visual signs
universal language understood
& symbols speak a
by
people all over the world and are easy to
grasp and remember .
It includes the use of posters , drawings ,
cartoon maps , diagrams , photographs
etc . 10/27/2014 Forms Of Communication 25

19. Audio Signs
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:-
Audio signs or signals have been used
to send message since the early days
of civilization .
It is also universal in nature as they are
understood by people easily .
Audio signals include the use of drum
beating , alarms , hooters , buzzers,
whistles , bells , sirens . Etc .

20. Advantages Of Non – Verbal
Communication :-
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Non- verbal communication helps the
communicator to communicate all that
thing secretly which they do not want to
revel to others .
Through non – verbal communication we
can communicate in brief .
for example , If we want to show that we
are angry we can easily show it through
facial expression .

21. Disadvantages Of Non – Verbal
Communication :-
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Long conversation is difficult.
It varies culture to culture .
Difficult to understand and requires a lot
of repetitions .
Cannot be used as public tool for
communication .
Less influential and cannot be used
everywhere .

22. Thank you.