This ppt contains all the types of communications.

1. TYPES OF VERBAL AND NON-
VERBAL COMMUNICATION
Name- Mayank Sharma
Branch- Civil
Year- 1st Year
GANGA INSTITUTE OF TECHNOLOGY AND
MANAGEMENT

2. TYPES OF VERBAL COMMUNICATION
Verbal communication are of two types which are as follows:
1) Oral Communication.
2) 2) Written Communication.

3. ORAL COMMUNICATION
Oral communication is the type of verbal communication in which the words are
used in spoken form.

4. ADVANTAGES OF ORAL COMMUNICATION
Following are the advantages of oral communication-
1) It saves time.
2) It is easy for both sender as well as receiver.
3) It is also easy to understandable communication for illiterate person
4) It is helpful in building relations.
5) It is helpful in face to face communication.
6) It is helpful/ effective in difficult situations.
7) In this, the sender gets the immediate feedback/ response by the receiver.
8) It is helpful in short communication.
9) It is not expensive and saves money because in this no gadgets are required.
10) It is also affordable for poor people.

5. DISADVANTAGES OF ORAL COMMUNICATION
Following are the disadvantages of oral communication-
1) It is not helpful in keeping records.
2) It has no legal validity.
3) Sometimes it creates misunderstanding between the sender and the receiver.
4) It is not helpful in keeping records.
5) It is not useful in lengthy communication.
6) It is not useful for long distance.
7) It is easily forgettable.

6. WRITTEN COMMUNICATION
Written communication is the type of verbal communication in which the words are
used in written form.

7. ADVANTAGES OF WRITTEN COMMUNICATION
Following are the advantages of written communication-
1) It is helpful in keeping permanent records.
2) It has no risk of validity of information or messages.
3) It is also easily accepted by the people of high range.
4) It is helpful in keeping records for future reference.
5) It can be sent to many people in a short period of time.
6) It gives the receiver sufficient time to think, act and react.

8. DISADVANTAGES OF WRITTEN COMMUNICATION
Following are the disadvantages of written communication-
1) It takes much time.
2) It is expensive for both sender and receiver.
3) It is not affordable for the poor people.
4) It is not useful for illiterate people.
5) In this communication, the sender gets late response/ feedback by the receiver.
6) It is not helpful in building relations.
7) It is not helpful/ effective in difficult conditions.
8) Lack of flexibility is there.

9. TYPES OF NON-VERBAL COMMUNICATION
Following are the types of non-verbal communication-
1) Kinesics (Body Language)
2) Haptics (Touch Language)
3) Proxemics (Space language)
4) Chronemics (Time Language)
5) Paralanguage (Tone, Pitch, Style, etc.)

10. KINESICS(BODY LANGUAGE)
Kinesics includes head movements, facial expressions, eye gaze, gestures, postures
and personal appearance.

11. FACIAL EXPRESSIONS-
# Face is the index of mind.
# By facial expression s we can show or we can understand happiness, sadness,
anger, fear and much more.
# Our facial expressions tells about whether we are happy, sad, nervous or
confident.

12. HEAD
MOVEMENTS
If someone moves his head up and down it means he/she agrees with you or saying
yes and it also means understanding and acknowledgement.
Sideways movement of head means no or not understand.

13. EYE GAZE
Looking at another person can indicate a range of emotions like anger, grudge,
surprise, fear, excitement, love, hatred, etc. A look can tell you if someone is
comfortable with you or not.

14. GESTURES AND
POSTURES
Through gestures we convey a lot of information. Our gesture show our happiness,
sadness and nervousness.
For example- Folded hands show reverence where as shrugging of hands show
indifference. A person with good posture conveys to another that he is alert and
attentive person. Posture of students tells the teacher how attentive or lazy they are.

15. HAPTICS(TOUCH LANGUAGE)
Haptic communication is a branch of nonverbal communication that refers to the
ways in which people and animals communicate and interact via the sense
of touch. For example- Shaking hands.

16. PROXEMICS(SPACE LANGUAGE)
Space can be used to build relations with someone and space can be divided into
four parts.
1) Intimate Zone- This is the intimate zone and can be shared by very close family
and friends. And the distance for this zone is just one and a half feet.
2) personal zone- This zone extends from one and half feet to four feet. Friends,
colleagues and close relatives share the personal zone.
3) Social- This zone stretches from four feet to twelve feet. The distance which is
maintained in this zone is formal.
4) Public- This area stretches from twelve feet to thirty feet. And this distance is
maintained by speaker and his audience.

17. CHRONEMICS(TIME LANGUAGE)
Chronemics is also known as time language . For example- A call at 2am indicates
some kind of emergency. You reach in a party at time means you are punctual.

18. PARALANGUAGE
The pitch of voice(High or low), the tone of voice, the volume(peace), the accent of
speaker collectively known as paralanguage.