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FOOD SERVICE
INDUSTRY
Chapter 1
Overview of Foodservice
Industry
          Foodservice is the business of
           making and serving prepared food
           and drink
          It includes
           restaurants, hotels, clubs, school
           and business cafeterias, healthcare
           facilities, convenience
           stores, airlines and cruise lines
          Second largest industry in USA
            Employs
              chefs, cooks, bartenders, cashiers
Overview of Foodservice
Industry
   Foodservice is part of the Hospitality industry, which
    has 4 segments
       Foodservice
       Lodging
       Recreation
       Travel and tourism

   Foodservice categories
           Quick-service
           Full-service
           Carryout
           Cafeterias
           Street vendors
Trends in Foodservice
   Trends are new practices or conditions that
    point to the way things will be in the future
   Current trends
     Globalizationof cuisine
     Technological developments

     Sustainable practices

     Home meal replacements
Trends-Global Cuisine
   Global cuisine is a blend of ingredients and
    cooking techniques from around the world
   Today’s dinners are rarely limited to local
    dishes and food products
   Restaurateurs and chefs are constantly
    exploring the world of food for new and
    interesting items to put on their menus
   Diners are traveling and trying new foods, and
    through exposure to media they are being
    introduced to new foods and cooking
    techniques
Trends-Technology
   Computers allow foodservice professionals to
    create spreadsheets and word processing
   Computer programs allow servers to take and
    send orders to the kitchen
   Video technology allows chefs to monitors more
    than one area at a time
   Managers use cell phones and walkie-talkies to
    maintain contact with staff throughout a large
    facility
   Technology has made kitchen equipment more
    accurate and efficient with programmable cooking
    cycles
Trends- Sustainable Practices
   Concerns about the Earth, and going “green”
   The amount of products used and waste created
    by the industry has a large impact on the
    environment
   Sustainable products and practices can be
    produced or carried out over a long period of time
    without a negative effect on the environment
   Organic foods are grown without manmade
    fertilizers or pesticides and from animals who
    have not received antibiotics or hormones.
   Recycling waste- recycling, composting
   Energy efficient appliances
Trends- Home Meal
Replacements
   Given the increase of dual-earner households,
    working longer hours and hectic schedules, home
    meal replacements have become more popular
   Home meal replacements are meals that are
    consumed at home but prepared somewhere else
   Restaurants offer carry out meals
   Dinner stations offer places to make numerous
    meals, take home to freeze or use
   Dinner stores offer meals already made and
    frozen, which can be taken home reheated and
    eaten
   Can also be bought in stores
Challenges of Foodservice
Industry
   Meeting Labor demands:
     Rapid  growth and high employee turnover finding
      trained professionals is sometimes difficult
     Starting to rely on nontraditional workers
       Older  adults
       Recent immigrants
       Part-time workers
Challenges of Foodservice
Industry
   Living Wage:
     Living  wage is one that allows someone working
      fulltime to support his or her family above the
      poverty level.
     Within the foodservice industry some positions
      pay well, and others do not
     Difficult balance between paying the workers
      higher wages and keeping the cost low for
      customers
     Federal law sets minimum hourly wage, but that
      is not what the living wage is
Challenges of Foodservice
Industry
   Nutrition Concerns:
     More   Americans are taking their health more
      seriously, so there are more demands for low-fat,
      low-calorie, vegetarian menu options
     Balance between buying food that is delicious
      and food that is healthy
     Some restaurateurs work with dieticians or
      nutritionists to ensure their food is healthy and
      satisfying
The Culinary Profession
   The word culinary
    comes from the Latin
    word culina meaning
    “kitchen”
   Culinary refers to
    matters related to the
    preparation or cooking
    of food
   Culinarian is a term for a
    cook or someone who
    prepares food
Activity
   By yourself … We will discuss after we are all finished!
   Choose two of the following topics about Trends in foodservice:
       Globalization
       Technological developments
       Sustainable practices
       Home Meal Replacements
   On a piece of paper write 7 sentences on the topics you chose
    about how this trend in food service has affected the food choices of
    you and your family
   Also answer one of the following questions:
       How have images of chefs on television influenced your interest in
        culinary arts?
       How much responsibility does the foodservice industry have for the
        nutritional health of it’s patrons?
       Do you think sustainable practices should be enforced? Why or why
        not?

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Food service industry

  • 2. Overview of Foodservice Industry  Foodservice is the business of making and serving prepared food and drink  It includes restaurants, hotels, clubs, school and business cafeterias, healthcare facilities, convenience stores, airlines and cruise lines  Second largest industry in USA  Employs chefs, cooks, bartenders, cashiers
  • 3. Overview of Foodservice Industry  Foodservice is part of the Hospitality industry, which has 4 segments  Foodservice  Lodging  Recreation  Travel and tourism  Foodservice categories  Quick-service  Full-service  Carryout  Cafeterias  Street vendors
  • 4. Trends in Foodservice  Trends are new practices or conditions that point to the way things will be in the future  Current trends  Globalizationof cuisine  Technological developments  Sustainable practices  Home meal replacements
  • 5. Trends-Global Cuisine  Global cuisine is a blend of ingredients and cooking techniques from around the world  Today’s dinners are rarely limited to local dishes and food products  Restaurateurs and chefs are constantly exploring the world of food for new and interesting items to put on their menus  Diners are traveling and trying new foods, and through exposure to media they are being introduced to new foods and cooking techniques
  • 6. Trends-Technology  Computers allow foodservice professionals to create spreadsheets and word processing  Computer programs allow servers to take and send orders to the kitchen  Video technology allows chefs to monitors more than one area at a time  Managers use cell phones and walkie-talkies to maintain contact with staff throughout a large facility  Technology has made kitchen equipment more accurate and efficient with programmable cooking cycles
  • 7. Trends- Sustainable Practices  Concerns about the Earth, and going “green”  The amount of products used and waste created by the industry has a large impact on the environment  Sustainable products and practices can be produced or carried out over a long period of time without a negative effect on the environment  Organic foods are grown without manmade fertilizers or pesticides and from animals who have not received antibiotics or hormones.  Recycling waste- recycling, composting  Energy efficient appliances
  • 8. Trends- Home Meal Replacements  Given the increase of dual-earner households, working longer hours and hectic schedules, home meal replacements have become more popular  Home meal replacements are meals that are consumed at home but prepared somewhere else  Restaurants offer carry out meals  Dinner stations offer places to make numerous meals, take home to freeze or use  Dinner stores offer meals already made and frozen, which can be taken home reheated and eaten  Can also be bought in stores
  • 9. Challenges of Foodservice Industry  Meeting Labor demands:  Rapid growth and high employee turnover finding trained professionals is sometimes difficult  Starting to rely on nontraditional workers  Older adults  Recent immigrants  Part-time workers
  • 10. Challenges of Foodservice Industry  Living Wage:  Living wage is one that allows someone working fulltime to support his or her family above the poverty level.  Within the foodservice industry some positions pay well, and others do not  Difficult balance between paying the workers higher wages and keeping the cost low for customers  Federal law sets minimum hourly wage, but that is not what the living wage is
  • 11. Challenges of Foodservice Industry  Nutrition Concerns:  More Americans are taking their health more seriously, so there are more demands for low-fat, low-calorie, vegetarian menu options  Balance between buying food that is delicious and food that is healthy  Some restaurateurs work with dieticians or nutritionists to ensure their food is healthy and satisfying
  • 12. The Culinary Profession  The word culinary comes from the Latin word culina meaning “kitchen”  Culinary refers to matters related to the preparation or cooking of food  Culinarian is a term for a cook or someone who prepares food
  • 13. Activity  By yourself … We will discuss after we are all finished!  Choose two of the following topics about Trends in foodservice:  Globalization  Technological developments  Sustainable practices  Home Meal Replacements  On a piece of paper write 7 sentences on the topics you chose about how this trend in food service has affected the food choices of you and your family  Also answer one of the following questions:  How have images of chefs on television influenced your interest in culinary arts?  How much responsibility does the foodservice industry have for the nutritional health of it’s patrons?  Do you think sustainable practices should be enforced? Why or why not?