1. the phone.
SOCIAL PSYCHOLOGY
GROUP MEMBERS : Chang Huey Yi 0322898
Chan Koon Qi 0322000
Teoh Jun Xiang 0322099
Ow Xun Cong 0321997
Brian Koh 0322002
2. SYNOPSIS
One day, Koon Qi was driving to campus on her car as she did every day. However, when she reached the parking
lot, she discovered that it was blocked by some cones. Mildly annoyed, Koon Qi then had to double think and park
at another parking lot.
When Koon Qi was done parking her car, she alights quickly and did not realize her phone actually slipped out of
her pocket. Only when she reached her class, that she realized the situation and began to frantically search for her
phone. She shouted out and immediately everyone began to look for her phone.
But different scenarios arose, Ow decided to just pretend to search for the phone while everyone else is actually
trying to locate the device. While Barbara thinks to herself that the protagonist must have done something bad
therefore deserves this punishment..
But Teoh, observing that Barbara was not assisting, immediately accused her of stealing. Barbara instantly retorted
back and an intense quarrel boiled up. While Brian immediately went into the scene and calmed Barbara and Teoh
down, in the meantime began to work out solutions to resolve the situation.
Brian suggested calling her phone and checking everyone’s bags afterwards just to be sure, then asked Koon Qi
where she last saw her phone. Koon Qi had a flashback and remembered that it was in the car she last held it, and
everyone immediately departed to the carpark.
Koon Qi opened the car door and finds the phone sitting on the cushion,. Not wanting to be stared down further, she
then defuses the situation by blaming it on her loose pockets.
3. SCENE 1 : AUTOMATIC
AND CONTROLLED PROCESSING
The concept of automatic and controlled processing is observable in the first scene, Koon Qi was
making an intuitive decision to turn into the parking lot she does so frequently but she had to double
think when she realised that it was closed.
4. A fast, intuitive and effortless decision that is made through the
amygdala and limbic system to help us deal with massive
amounts of everyday information .
AUTOMATIC AND MANUAL
PROCESSING
AUTOMATIC PROCESSING :
A more careful, logical process of thinking which requires more
effort when a situation does not match our schemas.
MANUAL PROCESSING
5. APPLICATION
Koon Qi was accustomed to driving to the underground parking lot therefore it is a formed schema
for her, the process of thinking is automatic, quick and intuitive. But when she discovered that the
underground parking was closed, it became an experience which does not match any of her
schemas, therefore manual processing kicks in, and she has to think more carefully and logically to
decipher the situation.
6. SCENE 3: SOCIAL LOAFING
The concept of social loafing can be identified in scene 3. When everybody is
putting in effort on searching for Koon Qi’s phone, Ow decided to goof around,
making the least of efforts to help.
7. Social loafing means that a persons’ performance actually gets
worse in the presence of others as they would make less of an
effort when in a group than they would when they were
attempting to achieve a goal by themselves. It usually branches
out from the feeling that the individual’s effort might to contribute
to the group.
SOCIAL LOAFING
DEFINITION
8. APPLICATION
After determining that everybody in the room is already putting in so much care and effort into
searching for Koon Qi’s phone, Ow decided that his personal efforts might not serve any purpose into
locating for the prize, therefore he decided to just pretend to be searching for it.. When everybody is
putting in effort on searching for Koon Qi’s phone, Ow made the least of efforts to help.
9. SCENE 3 : BELIEF IN JUST A WORLD
This concept is defined when Barbara thought to herself that Koon Qi lost her
phone because she had done something bad therefore she was punished.
However, Barbara herself still keeps her phone because she is a good person.
10. Belief in a Just World is a cognitive bias in which that a person
believes that good things happen to good people and bad
things happen to bad people. It serves as a protective function
for one and allows them to blame others’ misfortunes on them
instead of circumstances.
BELIEF IN JUST A WORLD
DEFINITION
11. APPLICATION
Realizing that Koon Qi has lost her phone, Barbara did not help. She believed that Koon Qi has lost
her phone because she did some inherently bad things and that herself has been a good person
therefore she has not been faced with such misfortunes.
12. SCENE 3 : FALSE CONSENSUS
False consensus concept is found when Teoh identified that Barbara was not
helping in the search for Koon Qi’s phone. He formed a thought that Barbara was
the thief and immediately thought that everyone in the same room shared the
same idea and did not think twice to point fingers at Barbara.
13. False consensus is the tendency in which we overestimate the
people who think or act as we do, it sometimes serves a self -
protective function and might be reinforced by the company we
keep.
FALSE CONSENSUS
DEFINITION
14. APPLICATION
Teoh identifies that Barbara is not helping, on that he makes a conclusion that Barbara must have
stolen it. After looking around at everybody for a moment, he jumps into conclusion that his thought of
Barbara being the thief is shared by the majority of the class, and points finger and accuses
immediately Barbara for being dishonest.
15. SCENE 4 : CORFing
The fifth concept is evident in the fourth scene, when things started to go out of
hand. Students started to gossip about who stole the phone and a bitter
argument arose among two students.
16. CORFing stands for “Cutting Off Reflective Failure”. This concept
states that a person will distance himself or herself from others
who have failed or behaved badly. People tend to dissociate
themselves from someone who may be considered a failure as
it may have a negative impact on their self-esteem, reputation,
or self-image.
CORFing
DEFINITION
17. APPLICATION
After Barbara was accused of stealing, her reputation declined.. As such, her friends decided that they
will stay as far as possible from her to avoid any negative evaluations by the other classmates.
Aameer and Melvyn were distancing themselves from Barbara and CORFing was evident as the
closer the identification to Barbara, the greater the risk that they will suffer in terms of self-esteem..
18. SCENE 4 : ALTRUISTIC MODEL
The sixth concept is also evident in the fourth scene, when Brian witnessed Teoh
and Barbara quarrelling over who stole the phone and Koon Qi being utterly
depressed as there was no solution to the problem.
19. This concept argues that some behaviours are done for selfless
reasons. People often help others as they are motivated by the
desire to increase one’s welfare and to end his or her sufferings.
Batson claims that the reason behind some helpful actions are
indeed altruistic. This means that although the society in this
modern era is becoming increasingly selfish and materialistic,
there are some who will help others wholeheartedly without
expecting any reward.
ALTRUISTIC MODEL
DEFINITION
20. APPLICATION
After observing the bitter argument, Brian who was kind-hearted consciously thought that he should
lend help.. This was because he wanted to end the suffering of Koon Qi. Brian did not have any selfish
intentions when he was lending help to Koon Qi and this statement can be justified by Brian’s
monologue.
21. SCENE 6 : SELF-SERVING ATTRIBUTION
The seventh concept can be found in the fifth scene, when Koon Qi’s friends accompanied her to
her car to check whether the phone was in her car. After realising that the phone was indeed in
her car, Koon Qi who was embarrassed apologized and claimed that it was not her fault that the
phone fell out of her pocket. Instead, she blamed her pocket for being too loose.
22. According to the self-serving attribution concept, people tend to
make positive attributions that allows them to see themselves in
the best possible light. We tend to make external attributions for
negative outcomes and internal attributions for positive
outcomes. In other words, we take credit for success but we
don’t take responsibility for failure.
SELF-SERVING ATTRIBUTION
DEFINITION
23. APPLICATION
After realising that the phone was indeed in her car, Koon Qi felt embarrassed. In this case, the
situation whereby she caused a lot of trouble can be regarded as unfavourable situation. As such, she
made external attributions for the negative outcome and blamed her loose pocket which cause her
phone to slip out of it so that she will not bear any responsibility..