Flip the Script Friday - Working From Home
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Flip the Script Friday - Working from Home session - learning about all the different ways folks are connecting along with all of you. Talking Microsoft Teams, Zoom and WFH tips from me and Microsoft
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Flip the Script Friday - Working From Home
- 1. Working from Home Heather Newman, Owner, Creative Maven Twitter/Instagram: @heddanewman @creativemavens @mavensdoitbetta
- 2. Heather NewmanCMO, Co-Founder, Maven, Speaker, Human in Tech EMAIL hnewman@creativemaven.com MARKETING CONSULTING creativemaven.com SOFTWARE contentpanda.com PODCAST mavensdoitbetter.com BLOG medium.com/@heddanewman TWITTER/INSTAGRAM @heddanewman
- 3. #FlattenTheCurve Staying 6 feet apart to halt the spread of #COVID19 doesn't mean we have to go at it alone. Physical Distance ≠ Social Distance Text, call, reach out to and support your friends & family. Working together is how we #FlattenTheCurve. Love this Instagram Account https://www.instagram.com/calendow/ #peoplepower
- 7. First things first Make your bed and have everyone in the house follow this ritual. 7
- 9. The Maven Morning Emerge Activation (EMRJ) 9 EXERCISE MEDITATION READING JOURNALING https://www.creativemaven.com/bl og/combating-fear-with-wellness- practices-morning-maven-emerge- guidance
- 11. Set up your physical workspace Take the time to set up a workspace that is safe, comfortable, and where you can work effectively. A safe and secure space Find a safe space to work—good ventilation, proper lighting, good ergonomics, and comfortable furniture are just a few things to consider. Minimize distraction and disruption If possible, aim for a space with minimal distractions (noise or clutter) and disruptions. We realize this can be challenging with others home as well during this time. A place for equipment and materials Identify a ‘work base’ where your equipment and materials can remain undisturbed, even if you shift locations during the day.
- 12. Set up your virtual workspace Continue to collaborate and be productive from wherever you might be working. Use your best connection A wired network connection is best, if possible. When using a wireless connection, consider your distance from the router and obstacles in between that can affect your connection quality. Think secure, be secure You can use many apps and sites with a standard internet connection. To securely access internal resources and work with confidential data, you might need to connect via VPN or remote desktop. Mobile when you need it Installing the apps you need on your phone is a great alternative when your local internet is experiencing high usage that affects your connectivity.
- 13. Get your video ready Using webcam can help connect with colleagues and customers when you are not together in person. Video on (when possible) It makes for more inclusive meetings and helps you to be present and engaged in the meeting. It can also help to see facial expressions to increase connection and understanding. Check your surroundings Be aware of what is in view and use ‘blur my background’ in Microsoft Teams to help minimize distractions and protect privacy. Camera framing Point your camera so your eyes are ~2/3 up the screen and your face is visible. Video can sometimes strain limited bandwidth so consider turning your camera off if the connection is poor. Need additional resources for using Teams video? Learn more on the Office support site.
- 14. Communicate There are many ways to stay connected while working from home. Communicate often Make it a habit to connect frequently with your colleagues and stakeholders. Open a Teams channel for ongoing conversations or start a shared document to share progress updates. Make space for fun Use a Teams channel dedicated to fun— share news, pictures, and stories. Try a GIF, sticker or emoji to express yourself. Virtual ‘water cooler’ Make up for missing hallway talk or connecting in the kitchenette or café by using chat messages or calling. Set yourself a reminder to check in with people regularly. Channel conversations in Teams are a great way to keep the whole team in the know. Watch the Quick Start Videos for a walk-through of Teams and use the Quick Start Guide to learn the Teams basics.
- 15. Collaborate Don’t miss a beat by using technology to connect and collaborate regardless of location. Ideate and iterate—real time Share the content your audience needs to see with screen sharing, and work to edit in real time with coauthoring in Teams. If you need to brainstorm, use Whiteboard in Teams as a digital canvas for your ideas to come to life. Switch to digital events Keep your events on the books with Teams live events that allow you to broadcast video and meeting content to large online audiences. This can be used for anything from a team all-hands to external forums. Virtual ‘huddle’ Quick meetings are effective at getting everyone on the same page quickly. Schedule a quick call with your collaborators to get the same impact of a quick in-person connection. Use the Microsoft Whiteboard app in Teams. Watch a training on how to produce a Teams live event.
- 16. Lead inclusive online meetings As you move your meetings online, take these steps to make them productive and welcoming for everyone. Be present and respectful Limit multitasking during meetings. Turning on your video can show that you are paying attention and allow you to focus on the person or people on your call. Blur your background to reduce distractions. Pause for others to speak It can be hard to find space to speak in a meeting, and even harder when everyone is virtual. Make sure there’s time and opportunity for all voices to be heard. Monitor meeting chat People may not feel comfortable breaking into the conversation or may be having technical difficulties. Check the Teams meeting chat often for comments. Make sure all meetings have a virtual “join” option to create an online conference room. Record meetings in Teams and share the recording link in chat so people can catch up later.
- 17. Think about accessibility Follow these simple tips to be inclusive of colleagues and customers with disabilities. Turn on live captions Turn on live captions in Microsoft Teams to get real-time captions during your call. If posting a video use Microsoft Stream to automatically add real-time captions and searchable transcript. Make sure your content is accessible Send materials ahead of your meeting and use Accessibility Checker to check your Microsoft 365 documents are inclusive to people with disabilities. Remember ~70% of disability is invisible; you never know who needs accessible content. Make Windows 10 easier to see Is your cursor hard to see, need to increase font size or need to distinguish colors easily? You can change all these and more in Windows 10 Ease of Access Center. For more hints and tips on accessibility check out the Accessibility site. If you are a person with disability needing assistance with accessibility features, contact the Disability Answer Desk.
- 18. Manage your time and well-being
- 19. Share your schedule and signal availability Setting healthy boundaries, managing interruptions, and being clear about when you are available is an important part of managing your time when working from home. Set expectations for availability Your daily schedule or even the hours that you work may change while working from home. Set expectations with your team (and those you live with) around your availability during the day. See what is important With everybody working from home, you might see an increase in messages. Use the settings available in Teams and Outlook to customize notifications and prioritize conversations. Set boundaries It can be a challenge to switch ‘off’ from work when you don’t leave the office—or switch ‘on’ your workday when you don’t leave the house. If needed, set clear intentions about work time and home time to avoid burnout or being ‘always on’. Manage notifications for Teams activities, channels, and on mobile. Set a status message in Teams and update your calendar to indicate if you are free or busy. Set quiet hours in Teams mobile to limit notifications to your work hours and turn Focus Assist on in Windows 10.
- 20. Take care and be mindful In challenging circumstances, we need to remember to take a step back and focus on our health, wellness, and mindset. Don’t forget to take breaks It can be difficult to remember to take breaks. Use your calendar to turn meals and breaks into appointments so you get regular reminders. Block time on your calendar for exercise and fresh air—or just time to step away from your workspace. Work-life harmony We recognize that while working from home you may need to occasionally redirect your time and energy to your loved ones. Continue to access available support options, caregiver benefits, and leave, as needed, to find the balance you need. Check-in with you (and others) It’s important to check in with yourself and be mindful of how you are feeling. Anxiety, loneliness, and other feelings are perfectly normal, and we have resources to help you take care. Be sure to check in on others within your community.
- 21. Role of the manager Managers play a key role in the success of their teams, especially during times of uncertainty and change. Lead by example Model the work from home habits in this document. Be a positive example of the guidance, and make sure to reinforce inclusion. Check in with your employees, ask for perspectives, and identify any areas for improvement. Support in new ways Help each person create their best and most productive work from home environment. Understand any business continuity concerns of your team and support their efforts at working in new ways. Be curious and ask questions that empower employees to find their own solutions. Frequent check-ins These are unusual times with unanticipated challenges and may require more frequent check-ins. Students may be out of school. Be sure to manage expectations, offer support, and take time to understand the unique needs of every employee.
- 22. Self-love. Kindness. Forgiveness. Compassion.
- 23. Thoughts
- 26. Workshops, Webinars and Blog Series https://www.creativemaven.com/blog/2019/8/26/why-we-need-to-kick-fear- and-toxicity-out-of-the-workplace Sign up for our monthly newsletter: https://www.creativemaven.com/connect/
- 27. A great book about self-care and letting go
- 29. Watch David JP Phillips TEDxStockholm Salon https://www.youtube.com/watch?v=Iwpi1Lm6dFo
- 30. April Wensel Compassionate Coding Compassionate Coding ™️ is a new approach to software development that emphasizes emotional intelligence and ethics. https://compassionatecoding.co m/ Mavens Do It Better Podcast: https://www.mavensdoitbetter.c om/podcast/2019/7/25/episode -47-compassionate-maven-april- wensel
- 31. Alicia Dara – Public Speaking Bootcamp for Women http://www.aliciadara.com/ Mavens Do It Better Podcast: https://www.mavensdoitbetter.com/podcast/cat egory/25+ALICIA+DARA
- 32. Self-love “Self-love/compassion involves treating yourself with the same kindness, concern, and support you’d show to a good friend. When faced with difficult life struggles, or confronting personal mistakes, failures, and inadequacies, self-compassion responds with kindness rather than harsh self- judgment, recognizing that imperfection is part of the shared human experience.”
- 33. Kindness “The positive effects of kindness are experienced in the brain of everyone who witnessed the act, improving their mood and making them significantly more likely to “pay it forward.” This means one good deed in a crowded area can create a domino effect and improve the day of dozens of people!”
- 34. Forgiveness Many times when we are in need of forgiving some one else, we actually need to forgive ourselves as well. To err is human, to forgive is divine.
- 35. Compassion Showing kindness, caring and a willingness to help others is a positive emotion that has connection to being thoughtful, decent and showing empathy to everyone.
- 36. Bonus Materials
Editor's Notes
- Here is my contact info, podcast, websites etc… Time for some questions. Don’t forget to snap a selfie with the audience here.
- Which leads me to this quote about fear a friend reminded me of the other day. I know you are looking at me saying a quote from Dune, really Heather? Yes really. Our fears hold us back from becoming our true selves and we are often afraid of taking care of ourselves or working on ourselves which is actually a gift we give to every person around us and to the world. Our fears stop us from going after those burning desires we have, fear that comes out of our childhoods that voice in our head that usually isn’t a positive one – it’s the one that make us say, do and think things that are not true. Knowing one’s self is about understanding your fears and when they are gone, only you remain. So as we go into this presentation I’d like to ask you to open your minds to hearing about how some thoughts about becoming the expert of yourself, developing your power skills which also means loving yourself which can help you in your career, and maybe your relationships too.
- Being our most authentic selves and embodying our personal brand starts with how we start every day. Emerging into the day is your way of giving yourself a great start and making ready for whatever the day holds. Our Morning Emerge Guided Activation has four components: Exercise, Meditation, Reading, and Journaling (EMRJ). EMRJ builds positive habits and can be the foundation for your journey into creating a new personal brand story. Creating this foundation is always in your hands and is personal, so you can add or take away from it to suit your own needs. Applying EMRJ to my life has helped me bring my best self to my clients, colleagues, family, and the world. EMRJ does require a few changes to your morning. And before you say you can’t, let me assure you… you can and it’s worth it. My routine is 20-30 minutes, but yours will differ based on your existing routine around your home, family, commute, pets, and anything else that needs to happen before your day officially starts. The good news: time and energy are the only costs of building a Morning Activation. You are the practitioner and this document is a guide to building yours. The only rule in this guide is: do whatever it takes not to pick up your phone or any digital device until you finish your EMRJ. Many of us use our phones as alarm clocks, so either get an actual alarm clock or turn it off and immediately make your way to your EMRJ.
- Throughout this deck, you can use the blue bar to surface links and tips specific to your organization. Additional information that can be added to this page: - Internal policy or guidance on equipment during COVID-19
- Additional information that can be added to this page: How to get technical help and/ or open a support ticket How to set up VPN and remote access How to access internal resources from home
- Additional information that can be added to this page: How access wellness resources and benefits offered by your company
- Additional information that can be added to this page: Learning resources for managers
- In Maslow’s hierarchy of need this is the top of the pyramid and represents our growth toward the fulfillment of our highest needs, our purpose, the meaning of life where we are fulfilled and doing all that we are capable of. Personal growth and discovery are present throughout all of time in our lives – where we are always becoming and not remaining static or stuck. To me learning to practice self-love, kindness, forgiveness and compassion along with this desire to find our purpose are all power skills for becoming the expert of you.
- PhD MSW is a research professor at the University of Houston where she holds the Huffington Foundation – Brené Brown Endowed Chair at The Graduate College of Social Work. two decades studying courage, vulnerability, shame, and empathy. I’m the author of five #1 New York Times bestsellers: The Gifts of Imperfection, Daring Greatly, Rising Strong, Braving the Wilderness, and Dare to Lead. Theodore Roosevelt Jr. was an American statesman, politician, conservationist, naturalist, and writer who served as the 26th president of the United States from 1901 to 1909. His face is depicted on Mount Rushmore, alongside those of George Washington, Thomas Jefferson, and Abraham Lincoln. In polls of historians and political scientists, Roosevelt is generally ranked as one of the five best presidents “It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.”
- Self-love is actually self-compassion it is a way of relating to yourself that does not involve harshly judging or punishing yourself for every mistake you make, or every time someone does better than you. We all have our own evolution and journey and we do what we are able and capable of. The constant doubt and beating ourselves up because of some thing that did or didn’t happen is wasted energy and time. We all have obstacles to overcome, failures, mistake but they are all part of our journey and flipping the script on making each of these a learning moment is so much more healthy. In the immortal words of RuPaul the worlds most famous Drag Queen, if you can’t love yourself how the hell you gonna love anyone else, can I get an amen up in here. I know easier said than done but its is on of the most powerful power skills we can work to master in our entire lives.
- Jamil Zaki, Assistant Professor of Psychology at Stanford University for Scientific American, July 26, 2016 The practice and it is a practice of kindness has enormous effect on our mental, physiological, and physical health. We are happier when we are kind and when others are kind to us. It boosts our immune system, slows down again, elevates self-esteem and lowers blood pressure. There is a great website called random acts of kindness and they say when we are kind it release energy where we feel better, the recipient of our acts feel better and it encourages them to be more kind to others. Living with integrity and a concern for others is the foundation of kindness. People often see being kind and nice as the same thing. Kindness is our moral compass, values and beliefs being nice is how others view you, your actions and words. Many times the most hateful, negative people in our lives are the ones who could truly use some kindness and the person we need to most kind to is ourselves. beat ourselves up constantly and we need to flip the script on that behavior, practicing kindness even in the face or negativity is a power skill that we can master.
- The first Latin phrase I learned in high school was Errare humanum est, sed perseverare diabolicum, to err is human to forgive is divine. Psychologists generally define forgiveness as a conscious, deliberate decision to release feelings of resentment or vengeance toward a person or group who has harmed you, regardless of whether they actually deserve your forgiveness. To forgive is not to forget or excusing terrible behavior, but forgiveness is essential to our growth, happiness and mindset. It does feel good to hold onto pain, our brains are programmed a bit for suffering but pain resentment, and anger always damages us way more than our offender. Living in the past and tumbling over situations keeps us there. Yes there is trauma and terrible things that happen to people, and we all find our ways to work through that I myself am a big believer in therapy and also sharing stories where we feel safe. I am a big fan of the book Radical Forgiveness by Colin Tipping Let Go of Anger and Blame, Find Peace in Any Situation
- Compassion where we have empathy making us human combined with caring turning into action. We are more able to face tough times and situations when we are open to others and also bring that compassion back to ourselves. Compassion is about connection is allows us to deal with stress, heightened situations with more ease. The origin is Latin and means co-suffering and the need to alleviate pain by being conscious of other’s suffering. Feeling empathy alone is not compassion it is the combination of action with it that makes it truly powerful. At work when we see indifference, cruelty and intolerance working to raise communication levels and connection between employees ultimately breeds organizational health, customer relations, customer loyalty, perceived image and corporate culture. This power skill starts with how we view ourselves and how we see people over processes. No one wants to be known a horrible boss or co-worker when we are compassionate, others feel the need to mimic that behavior. These four skills are about ourselves and other, leading us to that higher sense of purpose and our most authentic self.