The document discusses different types of mentorship relationships and provides guidance on how to be a great mentor and mentee. It describes trusted advisors who provide support and advice, peer mentors who help with onboarding and skills, and career mentors who provide guidance on career paths. Life mentors outside the workplace offer objectivity. Being a great mentor involves active listening, sharing experiences, and finding opportunities for the mentee. Being a great mentee requires preparation, clear expectations, and doing homework. The document also provides additional mentorship resources.

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Mentorship
KARUANA GATIMU
DIRECTOR, CUSTOMER ADVOCACY GROUP
MICROSOFT TEAMS ENGINEERING, USA
HEATHER NEWMAN
CMO, CONTENT PANDA, USA

3. ESCP 2019 -
Mentorship
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4. We are always learning from
each other.
All of us, no matter what stage
in our careers have an
opportunity to be and have a
mentor or a coach.
4

5. Providing motivation and inspiration to help your
mentee expand and fulfill their potential.
5

6. Trusted Advisor
At its core, being a mentor is being a trusted advisor. A mentor/mentee relationship can last for
years, or it can last one coffee date. It can be when someone needs help working through a
specific problem -- such as a career transition or a problem with a coworker or manager.
• Make yourself available to support and advise when needed
• Deliver support in a way that makes sense to them
• Always, always keep that person's best interests in mind
• Be willing to provide mentorship on a specific topic or skill

7. Peer Mentor
Peer mentors are part of what some organizations call “the buddy system”. This could be a part of Human
Resources for job onboarding or a person in the beginning stages of their career. During the first 90 days of
a new job a peer mentor can help with someone settling into a new role or job, and reduce the learning
curve.
• Help with specific skills, technology or systems
• Help with working toward specific goals or metrics
• Help by sharing institutional knowledge e.g. “the lay of the land”

8. Career Mentor
Career mentors and mentees are usually at the same company with one person being senior to the other.
The purpose of a career mentor is to give guidance for career path, be an advocate and a trusted guide.
They also help a mentee with both short term and long term goals for their roles married to the company’s
overall bigger picture goals.
• Volunteer systems work best for career mentors rather than mandates
• Bake career mentorship into the corporate culture with both mentors and
mentees on all levels in a democratic way
• 360 reviews and scorecard reviews and understanding the importance of
processes and programs can also be included here

9. Life Mentor
Life mentors are usually someone outside your workplace, who can give insight and objectivity to a
mentee when they are facing challenges, career changes.
• Look for someone who is in your same industry but not your company
• Look for someone who has similar experience but maybe is senior to you
• Having more than one life mentor for the different aspects of your life
gives you more perspectives on any given situation

10. How to be a Great Mentor
Remember that every mentor/mentee relationship is different regarding style, time commitment, and
approach. Below are some questions to ask as you enter into a mentorship.
• What expectations are there on both sides for: accountability, one on
one time, and commitment
• Set up, agree upon and communicate what success looks like for the
mentee
• Participate in active listening, knowing when to give and when to wait to
give advice
• Never assume anything about your mentee always ask
• Share your mistakes, learnings and achievements
• Look for classes, opportunities, and connections for your mentee

11. How to be a Great Mentee
Remember that every mentor/mentee relationship is different regarding style, time commitment, and
approach. Below are some questions to ask as you enter into a mentorship.
• Think about what you are looking for and what type of mentor
• Ask to set up, agree upon and communicate what success looks like for
this relationship
• Establish the cadence for your initial chats and check-on this as you go
• Be on-time, prepare your questions or a topic for each meeting, do your
homework
• Ask your mentor to look for classes, opportunities, and connections for
your mentee

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13. Mentorship Resources
Mentorship is a lifelong process of learning, all
the great coaches in the world all have coaches
or mentors.
• 7 Steps to Establish a Successful Sales
Mentorship Program -
https://blog.hubspot.com/sales/sales-
mentorship-program
• One Minute Mentoring by Ken
Blanchard and Claire Diaz-Ortiz -
https://www.amazon.com/dp/B01BBP
ZIA4/ref=rdr_kindle_ext_tmb