This document provides guidance for running effective remote workshops. It begins with an introduction that outlines important considerations for preparing for a remote workshop, such as selecting participants, testing technology, and establishing roles. The document then shares various methods that were used in remote workshops, such as interviews, warm-ups, ideation sessions, and validation activities. For each method, it provides a description and suggestions when they are best used. It concludes with takeaways on keys insights and useful tools for remote workshops. The overall document aims to help workshop facilitators learn from experiences conducting remote workshops and adapt participatory design methods to an online context.
Our experience and insight March 2020
Making virtual workshops work
The document discusses lessons learned from facilitating successful virtual workshops. It provides tips for planning virtual workshops, such as preparing an agenda with assigned tasks, designing interactive activities, and having clear roles for coordinators. It also recommends setting expectations for participants, maintaining an outside-in perspective by involving customers and experts, facilitating like being in a physical room, and using technology tools to capture perspectives. An example agenda is provided that incorporated pre-reading, breakout groups, customer interviews, expert presentations, reflection, and implications discussions. The overall message is that with proper planning, virtual workshops can be an effective alternative to in-person sessions.
This document discusses maintaining focus and controlling distractions. It provides tips for implementing focus, such as planning by the week and using snippets of time for tasks. Regarding distractions, it suggests redefining interruptions, reducing clutter, and creating focused email habits like using the "what and when" rule. It also provides tips for focused meetings such as addressing the most important 20% of topics first and having a timed agenda.
This document provides an overview of a time management training workshop consisting of 12 modules. The modules cover topics like setting goals, prioritizing tasks, planning, organizing one's workspace, delegating work, overcoming procrastination, managing meetings and alternatives to meetings. Each module includes objectives, key concepts, tips, and exercises. The overall aim is to help participants improve their personal time management skills through goal setting, planning, prioritization, organization and learning to say no when necessary.
The document discusses the Pomodoro Technique, a time management method developed by Francesco Cirillo in the 1980s. It involves using a timer to break down work into intervals, traditionally 25 minutes in length, separated by short breaks. These intervals are called Pomodoros. The technique aims to maximize focus and minimize procrastination through planning, recording progress, and managing interruptions. It provides structure to help people focus in short bursts and maintain motivation on tasks.
The document summarizes feedback from an MBA consulting curriculum presentation on practical tools and techniques for case interviews. Key points include:
- The 90-minute presentation focused on problem solving approaches due to scheduling changes and ran short on time.
- Most students would recommend the presentation but wanted more time to go through the content and ask questions.
- Suggestions for future events included allocating a longer time slot or reducing content to allow for more interaction.
- Students found the format and content excellent but wanted more industry-specific examples and frameworks discussed.
The document is a training DVD program on people skills for home brewing. It covers several topics:
1. The change curve model which outlines the typical phases people go through in response to change.
2. An effective team leader model which emphasizes leading people and managing resources to achieve company vision and goals through problem solving processes and communication.
3. Active listening skills including focusing on the speaker, acknowledging what they say, responding to seek clarity, and providing feedback.
4. How to delegate tasks through explaining the purpose, task steps, getting feedback, specifying responsibilities, and setting a review.
5. Training others by telling them what to do, showing them how, letting them try, observing
Flip the Script Friday - Working From HomeHeather Newman
Flip the Script Friday - Working from Home session - learning about all the different ways folks are connecting along with all of you. Talking Microsoft Teams, Zoom and WFH tips from me and Microsoft
The document provides guidance on identifying potential problems with a project and devising solutions. It recommends mind mapping problems in practical/technical and theoretical/creative areas. Specific problems should be explained along with their potential effects. Once issues are identified, solutions or alternatives should be developed, as there are usually multiple ways to fix a problem. Consideration should also be given to costs, time implications, and other factors when developing solutions.
Our experience and insight March 2020
Making virtual workshops work
The document discusses lessons learned from facilitating successful virtual workshops. It provides tips for planning virtual workshops, such as preparing an agenda with assigned tasks, designing interactive activities, and having clear roles for coordinators. It also recommends setting expectations for participants, maintaining an outside-in perspective by involving customers and experts, facilitating like being in a physical room, and using technology tools to capture perspectives. An example agenda is provided that incorporated pre-reading, breakout groups, customer interviews, expert presentations, reflection, and implications discussions. The overall message is that with proper planning, virtual workshops can be an effective alternative to in-person sessions.
This document discusses maintaining focus and controlling distractions. It provides tips for implementing focus, such as planning by the week and using snippets of time for tasks. Regarding distractions, it suggests redefining interruptions, reducing clutter, and creating focused email habits like using the "what and when" rule. It also provides tips for focused meetings such as addressing the most important 20% of topics first and having a timed agenda.
This document provides an overview of a time management training workshop consisting of 12 modules. The modules cover topics like setting goals, prioritizing tasks, planning, organizing one's workspace, delegating work, overcoming procrastination, managing meetings and alternatives to meetings. Each module includes objectives, key concepts, tips, and exercises. The overall aim is to help participants improve their personal time management skills through goal setting, planning, prioritization, organization and learning to say no when necessary.
The document discusses the Pomodoro Technique, a time management method developed by Francesco Cirillo in the 1980s. It involves using a timer to break down work into intervals, traditionally 25 minutes in length, separated by short breaks. These intervals are called Pomodoros. The technique aims to maximize focus and minimize procrastination through planning, recording progress, and managing interruptions. It provides structure to help people focus in short bursts and maintain motivation on tasks.
The document summarizes feedback from an MBA consulting curriculum presentation on practical tools and techniques for case interviews. Key points include:
- The 90-minute presentation focused on problem solving approaches due to scheduling changes and ran short on time.
- Most students would recommend the presentation but wanted more time to go through the content and ask questions.
- Suggestions for future events included allocating a longer time slot or reducing content to allow for more interaction.
- Students found the format and content excellent but wanted more industry-specific examples and frameworks discussed.
The document is a training DVD program on people skills for home brewing. It covers several topics:
1. The change curve model which outlines the typical phases people go through in response to change.
2. An effective team leader model which emphasizes leading people and managing resources to achieve company vision and goals through problem solving processes and communication.
3. Active listening skills including focusing on the speaker, acknowledging what they say, responding to seek clarity, and providing feedback.
4. How to delegate tasks through explaining the purpose, task steps, getting feedback, specifying responsibilities, and setting a review.
5. Training others by telling them what to do, showing them how, letting them try, observing
Flip the Script Friday - Working From HomeHeather Newman
Flip the Script Friday - Working from Home session - learning about all the different ways folks are connecting along with all of you. Talking Microsoft Teams, Zoom and WFH tips from me and Microsoft
The document provides guidance on identifying potential problems with a project and devising solutions. It recommends mind mapping problems in practical/technical and theoretical/creative areas. Specific problems should be explained along with their potential effects. Once issues are identified, solutions or alternatives should be developed, as there are usually multiple ways to fix a problem. Consideration should also be given to costs, time implications, and other factors when developing solutions.
Garret Beggan discusses the concept of a "Learning PMO" which focuses on continuous improvement. He describes three techniques for implementing a Learning PMO: 1) Harnessing lessons learned by updating templates, guides and examples to incorporate lessons, 2) Applying lessons at governance gateways by asking the right questions, and 3) Including a "lessons applied" section in key documents. Beggan then focuses on the first technique of updating the methodology to make it harder for mistakes to be made and successes to be repeated. He suggests defining lifecycle phases, artifacts, and swimlanes to guide projects through the methodology.
The document provides 52 tips for improving meetings. Some key tips include: secretly setting the clock ahead 10 minutes to encourage concise presentations; embedding power outlets in tables to avoid cable clutter; using collaborative technology when possible; sticking to scheduled time limits; assigning follow-up roles and documenting key content; and ensuring understanding before ending meetings. The overall goal of the tips is to make meetings more productive, efficient and disruption-free.
This document provides guidance on remote work for teams, managers, and employees. It emphasizes that remote work requires trust management and servant leadership rather than just task management. It recommends mimicking company culture, allowing for social times, and enhancing transparency when working remotely. It also provides tips for remotely brainstorming such as using the right tools, keeping everyone involved, and maintaining timelines. Additional advice includes building trust with remote employees through communication, assigning meaningful work, and clearly defining expectations. Getting valuable output from remote workers requires focusing on team dynamics, using the right tools, and establishing good processes along with organizing routines and avoiding distractions.
Design for Procastination: A task management App which gamifies time managementMeng Xu
The document summarizes a proposed task management app called Tubble that aims to help students reduce procrastination through a game-like interface. Key aspects of the app include representing tasks as bubbles that change color as their deadlines approach to create a sense of urgency. Users can complete tasks by bursting the bubbles and see their progress compared to friends. The app also incorporates the Pomodoro technique to help users focus on tasks for set periods before taking breaks. Overall, the goal is to make task management feel more like a game to keep students motivated.
This document outlines the structure and content of a professional development module. It includes 10 workshops covering topics like communication skills, time management, project management, and teamwork. Students must complete readings, workshops, and assessments including individual and group presentations. The final assessment involves presenting recommendations to a client board based on a group project and board paper. The module aims to develop skills relevant to professional work environments.
This is a series of Capacity Building documents that was prepared by the Sudanese Youth Leadership Development Program.
هذه مجموعة من المقالات في مجالات تدريبية متعددة مناسبة للجمعيات الطوعية تم تطويرها بين عامي 2003-2005 للبرنامج السوداني لإعداد القيادات الشبابية
How to effectively manage your remote development team?Your Team in India
Have you hired a team of remote developers? Want to learn how to manage them? Here's the guide of the best practices that will help you effectively manage your team of offshore developers!
Time management involves planning, prioritizing and organizing one's activities to maximize productivity. It includes analyzing how time is spent, setting goals, and developing techniques to track time and minimize time wasted on less important tasks. Common time wasters include interruptions, procrastination, lack of focus, and failure to finish projects or prioritize tasks. The document provides tips for improving time management such as scheduling tasks, minimizing distractions, taking breaks to stay focused, and avoiding people who waste your time. Developing self-discipline and clarity around priorities are emphasized as important skills for effective time management.
This document provides tips on time management. It begins with an outline of topics to be covered, including why time management is important, goals and planning, to-do lists, managing paperwork and technology, and general advice. Key tips include setting goals and priorities, using a to-do list, minimizing interruptions, learning to delegate tasks, keeping meetings efficient, and taking vacations away from work. The document recommends time management tools like planners and recommends the book "The Seven Habits of Highly Effective People" for additional guidance.
A guide to creating a quality project schedule it-toolkitsIT-Toolkits.org
Successful projects start with a good quality project schedule. Creating a schedule is one of the first tasks you should do when given a project to manage. There is often a temptation to get on with the work and worry about the schedule later, but this is a mistake. You will be left exposed and if challenged, will have no evidence of whether your project is on time or running late.
How scrum teams can excel in a remote settingHina Popal
This session will go over how to make your scrum process friendly for a remote setting. Scrum thrives in settings where everyone is co-located but in the digital world we can not assume that teams working in the same office is the standard. How can Scrum work for your team when its now remote? Its simple! Tailoring the processes to meet your teams needs will allow you to continue working without reinventing the entire wheel. In this talk we will go over what our new remote norm looks like, what scrum is, steps to consider when tailoring, and tips on how to tailor some of the process based off of real world experiences working with remote scrum teams.
This is the presentation handout from my recorded session at the 2016 Learning Solutions Conference. This version includes speaker notes, since the live one was mostly pictures.
The secret-formula-for-webinar-presentations-that-work-every-time1Letty Ma
The document provides tips for designing effective slide decks for webinars. It recommends simplifying slides so they load quickly online. Specific tips include using one main point per slide, visually arranging bullet points using tools like SmartArt, and adding small graphics. Slides should have plain backgrounds without animation or transitions to minimize loading time. Complex slides can be "built" over multiple slides for clear understanding. The overall goal is to engage audiences while optimizing the online viewing experience.
A guide to take you through how to use the training materials for the PMSD Roadmap.
Includes a collection of all of the Top Facilitation Tips used in the training materials, which can be used to provide guidance when running the training sessions, and also as tips for the participants themselves.
Tips created by Lindsay Berresford.
Last updated 21/06/12
Understanding remote work a guide on how to be productive at homeWellbeingChampion
This document provides guidance on staying productive while working remotely. It discusses challenges of remote work like lack of supervision and social isolation. It recommends establishing clear communication norms, using video conferencing, and providing social opportunities to reduce isolation. The Pomodoro technique of working in 25 minute sprints with short breaks is also suggested. Tips for remote workers include following a schedule, keeping a to-do list, creating a dedicated workspace, and taking breaks. For managers, it advises frequent communication with remote teams via video calls and check-ins with each employee.
This document provides an overview of time management techniques. It begins with an introduction and agenda. It then discusses managing one's daily schedule, prioritizing tasks, and cultural differences in perceptions of time. Game activities are used to demonstrate managing expectations, delays, and saying "no." Techniques like eliminating interruptions and using a Gantt chart for scheduling are presented. The document concludes with a discussion of The 4 Hour Work Week approach to time management through automation, elimination of unnecessary tasks, and taking mini-retirements.
Troaching combines training, consulting, and coaching to address the weaknesses of each individual method. Training provides knowledge transfer but no implementation control. Consulting provides expert advice but not explanations and can result in short-term fixes. Coaching helps clients find their own solutions but can take a long time if the client lacks knowledge. Troaching addresses this by including training to fill knowledge gaps, consulting for implementation guidance, and coaching for accountability and action planning. The Troaching program consists of 6-9 blocks that each include training, consulting, and coaching elements to holistically develop the client.
Randy Pausch gives tips on effective time management and productivity. He recommends clarifying goals, prioritizing tasks, using to-do lists, minimizing distractions, learning to delegate, and overcoming procrastination. Specific tips include keeping a clean desk, using technology efficiently, limiting interruptions, and scheduling time for important tasks instead of just fitting everything in. The talk provides numerous strategies and examples to help manage time better.
Throughout the course of history mankind has sought to develop new ways to record, track and make better use of time. From the invention of the sundial to the introduction of the modern calendar, the need to responsibly understand and manage time has been a concern to individuals, both in their professional and personal lives, for thousands of years.
This document summarizes key time management tips from a seminar on improving time management skills and achieving a better work-life balance. It discusses how humans developed an unnatural relationship with timekeeping due to work schedules and sleep requirements. It also identifies different personality types and their approaches to time (e.g. "firemen" who rush from task to task and "perfectionists" who take a long time to complete tasks). The seminar provides strategies like prioritizing important tasks, minimizing distractions, setting a plan, and taking breaks to help people better manage their time.
The document provides guidance on planning and facilitating effective workshops. It shares lessons learned from over 1500 workshops conducted by Stimmt AG over 15 years. The key aspects of workshop planning covered are defining the goal, inviting participants, preparing materials and documentation, and creating an agenda. Tips for workshop facilitation include introducing participants, setting expectations and rules, using warm-up exercises to build engagement, and maintaining structure through visual aids and time management. The overall message is that thorough preparation and skilled facilitation are essential for workshops to achieve their goals.
This document summarizes a workshop on creating lean research techniques. The workshop covered challenges in research such as delivering insights faster and recruiting users. It discussed lean UX principles like design thinking, agile development, and collaboration. Techniques for lean user research included creating a consolidated source of insights, educating all employees on users, conducting weekly user interviews, and running rapid iterative user testing. Challenges of these techniques like startup costs and managing large panels were also addressed. The goal was to facilitate collaboration and sharing of experiences to discover solutions already tried or brainstorm new methods.
Garret Beggan discusses the concept of a "Learning PMO" which focuses on continuous improvement. He describes three techniques for implementing a Learning PMO: 1) Harnessing lessons learned by updating templates, guides and examples to incorporate lessons, 2) Applying lessons at governance gateways by asking the right questions, and 3) Including a "lessons applied" section in key documents. Beggan then focuses on the first technique of updating the methodology to make it harder for mistakes to be made and successes to be repeated. He suggests defining lifecycle phases, artifacts, and swimlanes to guide projects through the methodology.
The document provides 52 tips for improving meetings. Some key tips include: secretly setting the clock ahead 10 minutes to encourage concise presentations; embedding power outlets in tables to avoid cable clutter; using collaborative technology when possible; sticking to scheduled time limits; assigning follow-up roles and documenting key content; and ensuring understanding before ending meetings. The overall goal of the tips is to make meetings more productive, efficient and disruption-free.
This document provides guidance on remote work for teams, managers, and employees. It emphasizes that remote work requires trust management and servant leadership rather than just task management. It recommends mimicking company culture, allowing for social times, and enhancing transparency when working remotely. It also provides tips for remotely brainstorming such as using the right tools, keeping everyone involved, and maintaining timelines. Additional advice includes building trust with remote employees through communication, assigning meaningful work, and clearly defining expectations. Getting valuable output from remote workers requires focusing on team dynamics, using the right tools, and establishing good processes along with organizing routines and avoiding distractions.
Design for Procastination: A task management App which gamifies time managementMeng Xu
The document summarizes a proposed task management app called Tubble that aims to help students reduce procrastination through a game-like interface. Key aspects of the app include representing tasks as bubbles that change color as their deadlines approach to create a sense of urgency. Users can complete tasks by bursting the bubbles and see their progress compared to friends. The app also incorporates the Pomodoro technique to help users focus on tasks for set periods before taking breaks. Overall, the goal is to make task management feel more like a game to keep students motivated.
This document outlines the structure and content of a professional development module. It includes 10 workshops covering topics like communication skills, time management, project management, and teamwork. Students must complete readings, workshops, and assessments including individual and group presentations. The final assessment involves presenting recommendations to a client board based on a group project and board paper. The module aims to develop skills relevant to professional work environments.
This is a series of Capacity Building documents that was prepared by the Sudanese Youth Leadership Development Program.
هذه مجموعة من المقالات في مجالات تدريبية متعددة مناسبة للجمعيات الطوعية تم تطويرها بين عامي 2003-2005 للبرنامج السوداني لإعداد القيادات الشبابية
How to effectively manage your remote development team?Your Team in India
Have you hired a team of remote developers? Want to learn how to manage them? Here's the guide of the best practices that will help you effectively manage your team of offshore developers!
Time management involves planning, prioritizing and organizing one's activities to maximize productivity. It includes analyzing how time is spent, setting goals, and developing techniques to track time and minimize time wasted on less important tasks. Common time wasters include interruptions, procrastination, lack of focus, and failure to finish projects or prioritize tasks. The document provides tips for improving time management such as scheduling tasks, minimizing distractions, taking breaks to stay focused, and avoiding people who waste your time. Developing self-discipline and clarity around priorities are emphasized as important skills for effective time management.
This document provides tips on time management. It begins with an outline of topics to be covered, including why time management is important, goals and planning, to-do lists, managing paperwork and technology, and general advice. Key tips include setting goals and priorities, using a to-do list, minimizing interruptions, learning to delegate tasks, keeping meetings efficient, and taking vacations away from work. The document recommends time management tools like planners and recommends the book "The Seven Habits of Highly Effective People" for additional guidance.
A guide to creating a quality project schedule it-toolkitsIT-Toolkits.org
Successful projects start with a good quality project schedule. Creating a schedule is one of the first tasks you should do when given a project to manage. There is often a temptation to get on with the work and worry about the schedule later, but this is a mistake. You will be left exposed and if challenged, will have no evidence of whether your project is on time or running late.
How scrum teams can excel in a remote settingHina Popal
This session will go over how to make your scrum process friendly for a remote setting. Scrum thrives in settings where everyone is co-located but in the digital world we can not assume that teams working in the same office is the standard. How can Scrum work for your team when its now remote? Its simple! Tailoring the processes to meet your teams needs will allow you to continue working without reinventing the entire wheel. In this talk we will go over what our new remote norm looks like, what scrum is, steps to consider when tailoring, and tips on how to tailor some of the process based off of real world experiences working with remote scrum teams.
This is the presentation handout from my recorded session at the 2016 Learning Solutions Conference. This version includes speaker notes, since the live one was mostly pictures.
The secret-formula-for-webinar-presentations-that-work-every-time1Letty Ma
The document provides tips for designing effective slide decks for webinars. It recommends simplifying slides so they load quickly online. Specific tips include using one main point per slide, visually arranging bullet points using tools like SmartArt, and adding small graphics. Slides should have plain backgrounds without animation or transitions to minimize loading time. Complex slides can be "built" over multiple slides for clear understanding. The overall goal is to engage audiences while optimizing the online viewing experience.
A guide to take you through how to use the training materials for the PMSD Roadmap.
Includes a collection of all of the Top Facilitation Tips used in the training materials, which can be used to provide guidance when running the training sessions, and also as tips for the participants themselves.
Tips created by Lindsay Berresford.
Last updated 21/06/12
Understanding remote work a guide on how to be productive at homeWellbeingChampion
This document provides guidance on staying productive while working remotely. It discusses challenges of remote work like lack of supervision and social isolation. It recommends establishing clear communication norms, using video conferencing, and providing social opportunities to reduce isolation. The Pomodoro technique of working in 25 minute sprints with short breaks is also suggested. Tips for remote workers include following a schedule, keeping a to-do list, creating a dedicated workspace, and taking breaks. For managers, it advises frequent communication with remote teams via video calls and check-ins with each employee.
This document provides an overview of time management techniques. It begins with an introduction and agenda. It then discusses managing one's daily schedule, prioritizing tasks, and cultural differences in perceptions of time. Game activities are used to demonstrate managing expectations, delays, and saying "no." Techniques like eliminating interruptions and using a Gantt chart for scheduling are presented. The document concludes with a discussion of The 4 Hour Work Week approach to time management through automation, elimination of unnecessary tasks, and taking mini-retirements.
Troaching combines training, consulting, and coaching to address the weaknesses of each individual method. Training provides knowledge transfer but no implementation control. Consulting provides expert advice but not explanations and can result in short-term fixes. Coaching helps clients find their own solutions but can take a long time if the client lacks knowledge. Troaching addresses this by including training to fill knowledge gaps, consulting for implementation guidance, and coaching for accountability and action planning. The Troaching program consists of 6-9 blocks that each include training, consulting, and coaching elements to holistically develop the client.
Randy Pausch gives tips on effective time management and productivity. He recommends clarifying goals, prioritizing tasks, using to-do lists, minimizing distractions, learning to delegate, and overcoming procrastination. Specific tips include keeping a clean desk, using technology efficiently, limiting interruptions, and scheduling time for important tasks instead of just fitting everything in. The talk provides numerous strategies and examples to help manage time better.
Throughout the course of history mankind has sought to develop new ways to record, track and make better use of time. From the invention of the sundial to the introduction of the modern calendar, the need to responsibly understand and manage time has been a concern to individuals, both in their professional and personal lives, for thousands of years.
This document summarizes key time management tips from a seminar on improving time management skills and achieving a better work-life balance. It discusses how humans developed an unnatural relationship with timekeeping due to work schedules and sleep requirements. It also identifies different personality types and their approaches to time (e.g. "firemen" who rush from task to task and "perfectionists" who take a long time to complete tasks). The seminar provides strategies like prioritizing important tasks, minimizing distractions, setting a plan, and taking breaks to help people better manage their time.
The document provides guidance on planning and facilitating effective workshops. It shares lessons learned from over 1500 workshops conducted by Stimmt AG over 15 years. The key aspects of workshop planning covered are defining the goal, inviting participants, preparing materials and documentation, and creating an agenda. Tips for workshop facilitation include introducing participants, setting expectations and rules, using warm-up exercises to build engagement, and maintaining structure through visual aids and time management. The overall message is that thorough preparation and skilled facilitation are essential for workshops to achieve their goals.
This document summarizes a workshop on creating lean research techniques. The workshop covered challenges in research such as delivering insights faster and recruiting users. It discussed lean UX principles like design thinking, agile development, and collaboration. Techniques for lean user research included creating a consolidated source of insights, educating all employees on users, conducting weekly user interviews, and running rapid iterative user testing. Challenges of these techniques like startup costs and managing large panels were also addressed. The goal was to facilitate collaboration and sharing of experiences to discover solutions already tried or brainstorm new methods.
Matthew Connors (Cybercom Group): The Practice of XR Advancing XR Through a T...AugmentedWorldExpo
A talk from the Design Track at AWE EU 2018 - the World's #1 XR Conference & Expo in Munich, Germany 18 -19, October, 2018.
Matthew Connors (Cybercom Group): The Practice of XR Advancing XR Through a Teach-Learn-Do Cycle.
Those of us actively working in the fields of XR are aware of the interface and engineering paradigm shift that accompanies designing and building experiences for Augmented, Mixed and Virtual Reality. This talk will focus on the organizational and individual steps to take to create both the communication system and the necessary workflows and skillsets for these new paradigms, to invite students and professionals into the ranks of those building XR in tangential but supporting disciplines such as data science, robotics, and graphic design. Based on my work experience in both larger 20,000-plus employee corporations, and smaller firms - first in Mobile AR experience design, and later in Virtual and Mixed Reality applications and event interactives, I will discuss (aided by additional panel members with associated experiences from different perspectives; this talk can be either a stand-alone or panel discussion, but arguably stronger as a panel) methods of engagement for fostering understanding within and without organizations of the present reality of XR and mapping out expectations for the future possibilities of XR experiences.
http://AugmentedWorldExpo.com
This document discusses effective strategies for conducting training sessions and seminars. It provides guidance on planning the session by gathering information about participants, establishing goals and selecting appropriate methods. It also offers tips for designing the agenda, preparing materials, conducting introductions and evaluations. The key aspects covered are engaging participants, being flexible, maintaining pacing and making strong conclusions.
How to build your remote work plan PRODENSAGerardo Macias
This document provides guidance on building an effective remote work plan with a focus on communication. Key points include:
- Hold weekly virtual meetings with all collaborators to discuss work updates and address any issues. Choose communication tools like Teams or Zoom.
- Provide learning resources and online courses through platforms like edX, Coursera, and Udemy so employees can develop skills during downtime.
- Emphasize maintaining a work-life balance when working remotely through setting schedules, taking breaks, and dedicating time to hobbies and family.
Participatory Design Workshop at the UX Strategies Summit 2015Katie McCurdy
Susan Dybbs and Katie McCurdy co-led a workshop to help attendees at the UX Strategies Summit learn about Participatory Design. We led the group through exercises intended to help them understand what it is like to be a participant in a participatory design session, and then we helped them understand what went into that exercise and how to plan their own session. I've captured resources about participatory design, for anyone who is interested, here: http://katiemccurdy.com/participatory-design/
The document provides 10 tips for effective online learning: 1) Choose topics that provide useful takeaways; 2) Keep sessions short, around 1 hour maximum; 3) Choose times when you can focus best; 4) Find a quiet place to participate; 5) Ensure you have the proper equipment and know how to use it; 6) Focus without distractions; 7) Log on early to ask questions; 8) Get involved in sessions by asking questions; 9) Consider blending online with classroom learning; 10) Provide constructive feedback to help improve future sessions.
Sparktivity Digital Transformation JumpstartKate Thompson
From the making of things to the making of ideas, all industries and all sectors are now being swept by the rising tide of digital disruption. It's changing the game for everyone, and it's creating a new landscape where only those agile companies will survive. If you’re not embracing these changes and using technology to your best advantage, someone else will.
In this webinar, you'll learn how to jumpstart organizational change. We'll share our proven blueprint for Discovery, and some techniques to activate your team and win back the time you need to get started.
All Together Now: Leveraging Participatory Design to Create Innovative and Us...Katie McCurdy
This workshop was presented at the Healthcare Experience Refactored conference by Susan Dybbs and Katie McCurdy.
***
Dusty, unused PHRs. Complex EHRs out of line with clinicians’ workflows. Clearly many of our best attempts to improve healthcare with digital tools are failing. It’s not for a lack of time or money—it is because the design of these tools is not rooted in users’ needs, behaviors, preferences, or even ergonomics. Now is the time to bring the end user back into the design process.
A Participatory Design session brings end users together to help them articulate their needs and generate solutions. When conducted throughout the design process, this method allows us to create delightful experiences that truly address user’s needs, mental models and context – and that they actually want to use.
Susan and Katie will leverage their experience as User Experience Designers and Researchers to help you get acquainted with the theory and practice behind Participatory Design. By the end of this hands-on workshop, you’ll have a good understanding of participatory design techniques; you’ll understand when participatory design is useful, and you’ll have experienced this technique first-hand as a participant. Whether your end users are patients, healthcare professionals, or administrators, you’ll walk away with the basic skills to conduct your own Participatory Design workshops.
This session is for anyone who wants to understand how to bring the end user’s voice into the design process.
A series of 10 small tips for anyone leading a session of instruction.
Divided into Session Structure, Tablet as Teaching Assistant, Hand-Outs and Materials, there's a mix of things to make your life easier as the teacher or trainer, and your delegate's lives easier.
Associated blog post explaining each one in more detail at bit.ly/10TinyTips.
Virtual facilitation is a discipline that, when mastered, can have huge impact for individuals, teams and businesses. Here we present an introduction and give you some actionable tips to take into your day.
Even when COVID-19 containment is no longer necessary, our long-term future calls for less transportation and greater digital collaboration. Getting maximum impact will be invaluable for your organisation.
You help the host and players run the prototype experience smoothly. You may also take notes.
After the testing, you need to capture and consider the feedback. Use a feedback capture grid to structure your
discussion and reflection on what you learned from the testing. Consider both feedback on the solution and
new insights about the user.
The goal of testing with users is to learn, not to validate your ideas. Stay open and curious.
METHOD
User-Driven Prototyping
User-driven prototyping is an approach where you involve users directly in the process of developing and
refining prototypes. This approach can be very powerful for gaining empathy and developing solutions that
truly meet user needs
This document discusses retrospectives and contains advice for conducting effective retrospectives. It provides:
1) An overview of why retrospectives are important for organizations undergoing change to allow people to express feelings and thoughts about changes in a structured way.
2) Common objections to retrospectives and reasons they may not be effective if done incorrectly, such as focusing too much on the past, having unconnected ideas, or unclear outcomes.
3) A simple framework and checklist for planning and running retrospectives, including setting the stage, gathering data, generating insights, deciding on actions, and closing the retrospective.
4) Descriptions of various exercises that can be used in retrospectives, such as "Remember the Future",
Анна Мамаєва “Retrospective: Total Recall” - Lviv PMDayLviv Startup Club
This document discusses retrospectives and contains advice for conducting effective retrospectives. It provides:
1. An overview of why retrospectives are important for organizations undergoing change and examples of things teams say to avoid retrospectives.
2. Tips for running retrospectives effectively such as using a simple framework of setting the stage, gathering data, generating insights, deciding on actions, and closing the retrospective.
3. Descriptions of various exercises that can be used in retrospectives like "Remember the Future" and "Margolis Wheel" to engage participants and surface different perspectives.
The document provides an overview of an online training program called "In Business Training Programme" that aims to help small businesses develop skills through peer learning networks. It outlines the structure and expectations for participants, which involves completing activities in breakout groups and discussing questions together over Zoom to learn from each other. The training is facilitated and takes around 3 hours to complete. Participants are instructed on how to engage respectfully with each other and work as a group to get the most out of the experience.
This document provides an overview of the topics to be covered in the first week of a UX design course. The week will introduce students to UX principles and processes, and focus on interviewing techniques. Key topics include defining good UX, UX principles like collaboration and understanding users, the UX design process from problem definition to prototyping, and best practices for planning and conducting user interviews. Students will practice interview skills in class and are assigned to interview 3 potential users for their project as homework.
Guy Jaszewski provides tips for effective training in 3 key areas:
1. Complete all training material and address participant questions and concerns. Prepare participants for breaks and ensure everyone has access to files.
2. Engage and challenge participants while being respectful. Listen to participants and keep them interested through passion and knowledge.
3. Training methods like web-based, in-person, and surveys work well, but consider participants' experience levels and clearly state objectives. Ask participants about challenges, experiences, and desired topics.
The document discusses signs of positive people and provides tips for becoming more positive. It lists traits of positive people such as being energized, smiling, and not letting fears interfere. It then gives four easy steps to increase positivity: train your mind when feeling negative, don't compare yourself to others, be different, and find a happy place. The document suggests that having a positive attitude can help get through tough tasks, turn enemies into friends, and bring up morale. It concludes by stating that staying positive will lead to success.
Getting Started with UX Research OCUX Camp CRossi Aug 2017Carol Rossi
As user experience professionals, we all realize the importance of getting real insights from real users and not just making decisions based on a hunch. In this talk, you'll discover how to make those insights actionable within your company.
This document provides guidance for planning and conducting effective online teaching sessions. It recommends extensive practice and preparation, including testing equipment, familiarizing participants with interactive elements, and designating speaker roles for co-teaching. Troubleshooting tips include closing unneeded applications, checking permissions, and monitoring the chat for technical issues. Moderators should engage participants, check for understanding, and consider accommodations for late arrivals.
Rethinking Kållered │ From Big Box to a Reuse Hub: A Transformation Journey ...SirmaDuztepeliler
"Rethinking Kållered │ From Big Box to a Reuse Hub: A Transformation Journey Toward Sustainability"
The booklet of my master’s thesis at the Department of Architecture and Civil Engineering at Chalmers University of Technology. (Gothenburg, Sweden)
This thesis explores the transformation of the vacated (2023) IKEA store in Kållered, Sweden, into a "Reuse Hub" addressing various user types. The project aims to create a model for circular and sustainable economic practices that promote resource efficiency, waste reduction, and a shift in societal overconsumption patterns.
Reuse, though crucial in the circular economy, is one of the least studied areas. Most materials with reuse potential, especially in the construction sector, are recycled (downcycled), causing a greater loss of resources and energy. My project addresses barriers to reuse, such as difficult access to materials, storage, and logistics issues.
Aims:
• Enhancing Access to Reclaimed Materials: Creating a hub for reclaimed construction materials for both institutional and individual needs.
• Promoting Circular Economy: Showcasing the potential and variety of reusable materials and how they can drive a circular economy.
• Fostering Community Engagement: Developing spaces for social interaction around reuse-focused stores and workshops.
• Raising Awareness: Transforming a former consumerist symbol into a center for circular practices.
Highlights:
• The project emphasizes cross-sector collaboration with producers and wholesalers to repurpose surplus materials before they enter the recycling phase.
• This project can serve as a prototype for reusing many idle commercial buildings in different scales and sizes.
• The findings indicate that transforming large vacant properties can support sustainable practices and present an economically attractive business model with high social returns at the same time.
• It highlights the potential of how sustainable practices in the construction sector can drive societal change.
1. 1
Remote Workshop Guide
RECIPES FOR DESIGNERS WHO LOVE TO CO-CREATE
By Inna Zrajaeva and Katharina Brunner
Illustrations by Christina Bauer, Oliver Weglinski and Prithvi Ranjan
2. 2
In this workshop kit you will learn...
What remote workshops
can look like
Insights from our workshop
experiences and how to create a good
remote workshop.
How to prepare for
remote sessions
Learn the different ingredients, how
to set up a good agenda, and what to
pay attention to during a workshop.
Method catalogue
Learn from the methods we used in
our workshops, what tools we used,
what we found useful and what
was not.
3. 3
Prologue
HOW WE CAME UP WITH THIS: IXD1 AND UNIVERSITY LOCKDOWN
Within our course General Product we, our cohort IxD1 2020, had to rethink
how to approach a project brief due to COVID-19. All work necessarily
became remote, from lectures to meetings as university facilities were locked
down. Performing co-creative workshops remotely was very different from
our experience in previous projects. Of course we all had conducted remote
interviews before, but practicing participatory design like this was new for all
of us.
Therefore our teams cataloged their projects. We documented and refined
activities that vary from adapted versions of existing methods to newly
invented ones, a bit like recipes. You can find these recipes in this catalogue,
and put together your own menu. If you are interested to learn more and see
examples of how we implemented them during the process, click here:
We hope you have fun developing your own workshop menu with our recipes.
Inna & Katharina
Inna
Mehmet
Prithvi
Christina
Emil Anna
Stoffel
Sandra
Regina
Oliver
Soheum
Katharina
Find our projects here.
"TOGETHERNESS AT A DISTANCE"
4. 4
1 INTRODUCTION
An overview on how to prepare for a
workshop.
Before you get started 7
Ingredients 8
Process Journey 9
Creating a Workshop Agenda 10
The Workshop 11
3 CONCLUSION
A summary of our most
important take-aways and
tools.
Key Insights 36
Tool Overview 37
2 METHODS
The different methods we used, from
warm-ups to validation.
Interviews 14
Warm-ups 20
Exploration Workshops 23
Validation 1 28
Ideation Workshops 30
Validation 2 34
Content
WHAT YOU WILL FIND IN HERE
6. 6
Workshop Checklist
SOME TO-DOS AND IDEAS OF WHAT TO PREPARE
Calm environment
Consider where to sit and if it is a place
where you can focus. Take care that there
isn‘t too much background noise.
Internet Connection
Make sure that you have good, stable
internet connection
Documentation
Decide where you are taking your notes and
how you are documenting the sessions in
advance (e.g., by hand, miro).
7. 7
Before you get started...
Who is it you are inviting?
Decide upon and define on the people you are inviting to your co-
creative session. Be conscious of your own biases, developing an
inclusive workshop means respecting different perspectives and
involving marginalized groups.
How many people do you want to join?
By defining what you are aiming for with your workshop, you will
also decide on how many particpants to involve. We found that in
remote workshops, less is more.
Send out an invitation to your participants
In the invitation you can explain what your participants should
prepare andwhat channel you are going to use (for Zoom: include
the link). “What is going to happen?“ will certainly be asked
therefore you can already provide a description of the agenda in
the invitation.
Make sure they understand this is supposed to be fun and there is
no wrong answers or stupid ideas.
Prepare and send material in advance
If there are materials or print-outs your participants are supposed
to use, send them early enough and include information on the
channel you are going to use.
Test your workshop, when working remotely
Doing a test round can help you figure out how much time you have
to allot for activities. It can also give you a chance to test out which
activities work well and which ones need some refinement.
Test your technical setup
Decide on what you want to show and how the screen-sharing will
work. Do you need to create break-out rooms? If yes, what is the
best software to use? Turn off sounds from your computer (e-mails,
messages, notifications, etc.).
Ask for permission to record
Communicate in your invitation and make clear what is going to
happen with the data.
Define the roles
If multiple facilitators work together, decide who is guiding, who is
documenting or whatever other roles need to be covered.
WHAT NEEDS TO BE CONSIDERED
8. 8
WHAT YOU NEED IN EVERY REMOTE WORKSHOP
Ingredients
Motivated Participants
Involving people who are passionate
and supportive.
Good internet connection
Nothing is more annoying than a
lagging connection.
Computer with a cam
You want to see who you work with
and what their reactions are.
Video conferencing tool
It can be any kind but Zoom
worked best for us
Some way of documenting the workshops
Ensure documentation is visible to all for all
participants. We mostly used Miro for this.
The good old pen and paper is
always a good idea
9. BREAKDOWN OF HOW WE IMPLEMENTED EACH OF OUR METHODS
Process Journey
Research Phase
Exploration
Workshop
Interviews Insights
Analysis
Concept
Definition
Refining
Concept
Ideation
Workshop
Validation
Workshop
Creation Phase
empathize define ideate prototype
testing
9
10. Workshop Agenda
Introduction
We tried to keep the sessions within one hour. More is difficult to
ask for, and participants lose focus quickly.
Asking for an hour of people‘s time can be the first step. If they
realize how much fun it can be and if you‘re able to allay their fear
or skepticism towards the workshop, they are often willing to take
part in another one.
Warm-up
Warm-ups are great to prime everyone‘s mindset to your workshop,
to get things from the day out of their head, your participants can
focus on the moment and everyone starts on the same page.
Get some inspiration on different activities here: Bliss
Wrap-up
Make sure you have calculated enough time in the end where your
participants can talk freely about what you did together. This is
the time where their thinking process really gets started and they
are more open to talk about what comes to their minds. Wrap up
time turned out to be an essential, and very beneficial part of the
workshop.
Main Activity
This is where you should be focusing on your topic. You need to
have a well framed question or activity, as this influences your
workshop a lot. Depending on what kind of workshop you are
holding, exercises can vary.
Get some inspiration on different activities here: Thea & Taproot
Intro
Before you get started with your activities give your participants
a brief overview of what your project is about and what is going
to happen in the workshop. It is important to balance how much
you lead your participants. Do not push them too much in any one
direction but also do not leave them in the dark.
10
11. 11
During The Workshop
Time management
This is crucial in any workshop but in a remote workshop time
is even more sensitive. Be aware of the fact that things will need
more time than in a regular workshop. In praxis, you really have
to plan generously for every task. This might mean that you
will not be able to get to all the parts of the Workshop that you
planned, but in our experience having a simple remote workshop
- with enough time, was much more valuable as one could easily
feel rushed and overwhelmed.
Document as much as you can
The positive thing is that you can record your workshop quite
easily if you do it with a software like Zoom. Here again make
sure everyone knows it will be recorded, preferably before the
workshop begins. However, recording the workshop should not be
the only documentation. Take notes during the workshop; analog
or digital. We found that it can be helpful for participants to see
your notes. As it can give them the opportunity to correct things
or can inspire them to comment. Take screenshots of important
moments, ask participants to take pictures if they draw a picture
of something or talk about an object in their surroundings.
Make sure the tasks are clear
When you share a task make sure that it is understandable for
all participants. It can also be good to share a screen where the
tasks are written down so participants can have it present.
Don‘t overwhelm your participants
Easier said than done - but following the tips we share in the
“Before you get started“ section will be helpful. Also if time is
limited and there is an alternative, don‘t make them use tools
they are not acquainted with. It might seem easy for you to
navigate in Miro but your participants could find it challenging in
the moment. Sometimes sharing your screen and writing things
down for them can be more efficient.
14. 14
Empathise / Explore
This is the first stage of the design process where we
conduct numerous interviews. We aim to understand
people‘s problems and needs. We try to see the world
through their eyes to gain better knowledge about their
environment and interactions so we can develop and
design following stages of the process.
16. Graphical Recording
INTERVIEWS
What is it?
Graphical Recording is a great tool to use during interviews.
Drawing out the information as it unfolds, makes it easy for you
to remember and sort information especially when you revisit it
at a later stage. It also forces you to listen in a different way as
you are constantly translating the information in to pictures.
When is it good to use?
During the Research Phase when doing interviews or field
research. It also can be useful to use in validation phases to
cluster and organise insights.
Description
During the interview scribble down everything the person is saying. Find your
own structure that works best for you. Sometimes it is really helpful to record the
information in a spatial organisation. For example, if your interviewee talks about
their life before and after therapy you could represent this by putting the information
in two different rooms or two different sides of a river. This Memory Castle will make
information accessible for you and your team throughout the project and beyond. If
you‘re recording the interview, write timesteps next to the scribbles. This way it will be
very easy to find the moment you need in the recording.
If you have time after the interview, it is a good idea to go through your recording with
the interviewee and make sure you understood everything correctly. Often, during this
walkthrough at the end, the interviewees are sharing some of the most valuable
information.
Do
Prepare some questions and a direction you want to explore,
but be open to ‘going with the flow‘ and let the interviewee
lead the story.
Make sure that the interviewee can see the graphical recording
as you draw. If you do the interview online, make sure you have
an option to zoom in on your drawing (e.g. using a separate
phone camera).
Don‘t
Worry about what your drawings look like, you have to be quick
to keep up, and really no one cares.Don‘t have too many
participants. This method is quite intimate and can preferably
be done one-on-one.
Pen and paper for the
visual recording
Separate phone or
camera to show Graphical
Recording to interviewee.
Special Ingredients
16
17. 17
Detective Work
INTERVIEWS
Description
You start by interviewing one person and if the person mentions
another person, a place, a service etc. Try to find the reference
and continue your research there. For example, if your interviewee
mentions a coffee place they go to work, you could go there and talk
to other people that use that place for the same reason. You do the
same with the second interview, if the person mentions, for example a
co-working space they also use, try to get an interview with someone
who organises it. Using this method you will be able to scan and
understand a network of relations
Communities of Practice
We used this method to explore Communities of
Practice, a group of people that becomes
a community by sharing an activity. For example,
members of an urban garden are connected through
gardening. There is a set of rules, activities, and values
that define this community of practice. Find more about
communities of practice here.
An investigative mind
Special Ingredients
What is it?
A research method where you follow leads you get in your
interviews. Like a detective!
When is it good to use?
At the start of your research phase, especially if you have
a broad scope to explore. It is also good to understand the
network of people involved with topic you´re exploring.
18. Legacy Stories - hidden meaning of objects
This technique can be used for in-depth
interviews, you dig deeper into insightful stories,
of specific objects. The method can be a follow-
up of the shadowing, where you pick specific
objects and focus on them with your questions.
For this method it is useful to open your
whiteboard on Zoom or draw on some paper to
make note of your participants thoughts in a
visual way.
18
Remote Shadowing
INTERVIEWS
What is it?
Shadowing is a technique in which an observer shadows
a research participant for a fixed period of time to better
understand how a product or service is used in a natural
environment. It‘s a dynamic method where the recordings
make it easy to go back to material to ask for details.
When is it good to use?
This method helps you to get an idea of people‘s environment,
it can open deeper conversations on why certain objects have
specific meanings to them. But it can also be used to gain insight
into what a person is doing and using in a certain environment,
especially when looking into different professions.
Description
You can follow your participant during a specific activity, performing certain tasks, or just start
asking them what they are surrounded by. This method can be done synchronously, where the
participant gives you a tour or asynchronously, where they record and explain, then you get back
to them with particular questions. Be aware of the fact that the material produced can be very
subjective and meaningful details can be overlooked. If there is time after the interview, it is good to
go through your recording with the interviewee to make sure you understood everything correctly.
Note
Discuss openly your participant‘s privacy, as they give you insight into very private surroundings.
Remote shadowing can risk violating a user‘s privacy. Be conscious of your participant‘s right to
privacy.
A helping hand for the
participant; someone
who is filming
Phone or camera
Special Ingredients
19. 19
Digital Walkthrough
INTERVIEWS
What is it?
The participant shares their screen while using digital tools. This enables you to see
these tools from their perspective.
Description
1 Ask the participant to talk about a digital tool or tools they are using in your area of
interest. For example “What digital tools are you using to inform yourself about health
services?“.
2 After talking about it, ask the participant if they could use the tools they named, as
they typically would, while sharing their screen. Try to achieve a natural flow by using
devices that the participants are used to.
3 Encourage them to narrate what they are doing while they are using the website or
the app. During the "follow me around" ask participants to share what they might be
missing from the tool, or what their favorite feature is, etc.
4 During the walkthrough take notes and make screenshots of important moments.
After the session you can use the documentation to start a dialogue with the
participant, discuss the findings, and ask follow up questions.
When is it good to use?
In the exploration phase is a great way to understand what kind of a digital
environment your participant is existing in. As you will probably be designing
something that has to fit this enviroment. This method is great to understand which
digital tools your participants use and how they use them.
Computer and/or phone
for the participant,
depending on what tools
they use
Special Ingredients
20. 20
Define
Taking what we learned in the first stage– our analysis—
we now move forward into synthesis by interpreting our
observations, and defining a more specified problem
statement. At this stage, it is advantageous to remain
broad and offer different directions to your participants.
21. 21
Warm-Up Exercises
Warm-ups help you to take a breath, to offer the chance to look at things with fresh eyes.
They can be a perfect ice breaker, especially for more introverted people as warm-ups invite
everyone to talk and to get to know each other, at least a bit. These activities can be random,
as long as they encourage everyone to talk–or they can be related to the topic at hand.
SNACKS
22. 22
Zoom Charades
What is it?
Showing a collection of pictures to inspire
and visualize a subject, and giving an
opportunity to talk about thoughts
that come up.
Description
In this activity you prepare a number
of pictures to then show to your
participant(s). With the pictures you
can ask them a question. Which picture
inspires them the most regarding a
specific topic? Where do they relate most
to a subject? Give them some time to look
through the pictures, then let them talk
and explain their thoughts they have by
looking at the pictures.
We uploaded the chosen pictures to Miro
and then shared our screen via Zoom, where
we looked through them together with the
participants.
This exercise can be related to your main
activity and provide an amazing starting point
for further exercises, as you can always get
back to the pictures and thoughts.
Inspiration Trigger
What is it?
Let participants explore different features on
the conferencing software you are using and
break the ice by playing Charades. Works
best if you have several participants.
Description
One way to play it is to start by sending a
private message in the chat to one of the
participants. This person has to act out the
word or draw it. The other participants then
have to write answers in the public chat. The
person who gets the word right can choose
the next person and write a private message
to them.
This can be played in different variations of
course. For example you can play it by asking
the participants to make a noise to describe
the word that has been sent to them. Ask all
participants to turn off their camera for
this variation.
WARM-UP EXERCISES
23. 23
Most Stupid Idea I See What You Can´t
What is it?
Come up with the most stupid idea for
a problem solution. This can help you to
look at problems from a different angle
and understand that every idea should be
embraced. It can even help you later to
build on these ideas, as it is a very
different approach.
Description
Start the activity by explaining a problem to
your participants: Let‘s say you are in the
city center, the battery of your phone is
dead, and you desperately need to charge
it. Now, give them five minutes to come up
with the most stupid solutions they can think
of for this problem. They can scribble and
sketch them on a piece of paper then show
them later, or just write them in the chat of
Zoom or whatever software you're using.
This method is really helpful to get started
and let everyone relax, as it can be
quite funny.
What is it?
This activity is usually unrelated to the project
but it is still a very good method for breaking
the ice and letting participants learn a bit
about who is with them in the session.
Description
Tell your participants to look at and memorize
everyone in the session. Give them about two
minutes to do so. In the meantime, decide
who should draw whom.
Next tell them to turn off their
cameras. As soon as everyone
is ready, give each of the
participants the name of another
participant, and instruct them to
draw this specific person.
After about three minutes everyone
can share their drawings.
WARM-UP EXERCISES
25. 25
Remote Café
EXPLORATION WORKSHOP
What is it?
The World Café is a known method, used especially to start a
conversation within a workshop. The basic idea is to connect
participants and let them begin an open conversation where they can
intensely discuss and reflect on problems and questions, defined by
the facilitator in smaller groups. This can provide you with great ideas
to define opportunity areas.
When is it good to use?
To collect different perspectives on
particular questions. To let participants
connect and collect their personal
experiences and perspectives. It can also
be used to kick-off an ideation workshop.
One facilitator
for each break-
out room
Special Ingredients
Description
This method can be used with a very small number of people or a very
high number (according to Wikipedia from 12 to 1200). Participants
reflect on a question in small groups, after about five minutes they
switch rooms, except for one participant who stays and who then
explains to the next group what has been discussed in the previous
round. Participants then build on what has been said and therefore
help each other seeing topics from different perspectives.
1 In the digital version of the World Café we put participants into break-
out rooms in Zoom and let them switch rooms after 5 minutes.
2 Inside the break-out rooms the facilitator shares the screen (we
used Miro) to show questions or problem scenarios prepared for the
discussion. In each room there is one facilitator who collects thoughts
and ideas on post-its (depending on how tech-savvy the participants
are, they can also do that themselves).
3 After everyone has been in each room you show the results, then take
some time to reflect on what they collected and wrap up the session.
26. 26
Zoom Brain Writing
EXPLORATION WORKSHOP
What is it?
Typically, brain writing participants are asked to write down ideas,
questions, or insights on post-its. The concept is that everyone gets
to share their ideas. This method works well for introverts who don‘t
like to speak in front of a large group of people. Zoom brain writing
is very similar. Instead of writing on a post-it the participants are
asked to write private messages in the chat to the facilitators.
When is it good to use?
This can be used in different stages of the
process. It is a good method when your
participants are not used to using Miro and
you would like everyone to share their ideas.
Description
1 Make sure the task is clear to everyone. It is good to share your screen
where the participants can see the task or the question presented. For
example, you could write the task on a post-it in the Miro board and
zoom in on it, or share a slide of the presentation with the task.
2 Give participants a defined time for the task. This can vary from task
to task and from group to group but 5-7 min is usually enough. As they
are writing, be sure to update the participants on how much time they
have remaining. You can use apps on your computer for this or install
the Miro timer plug-in.
3 While the participants are sending you the messages in the chat
you can copy them and post them in Miro. (Make sure this happens on
another device/window if you‘re showing the task on Miro). When the
time is up, share your screen with the collected notes and talk about
them.
If your participants are familiar with Miro you can skip the chat and let
them write in Miro directly. In our experience, if time is short, and peole
have used the program before, this is a much more fruitful way to go.
27. 27
Superpower Cards
EXPLORATION WORKSHOP
What is it?
Giving each participant a task or skill they can make use of during the
whole workshop or during parts of the workshop. This can be very helpful
to distribute responsibilities such as keeping an eye on the time.
When is it good to use?
If you are facilitating a workshop where you can‘t distribute tasks among
the facilitators, or in sessions where it may offer encouragement to put
people in charge of different tasks. If you know your participants, it can
be especially interesting to challenge them with the cards you give to
them.
Description
1 Create different cards with special superpowers that are distributed to
your participants. This can be done verbally, as a message, or even with
some nice cards that you send out via e-mail. Superpowers can really
shape your workshop session and you are absolutely free in defining
what kind of superpowers to create.
2 Define the cards: one could be the “Time Timer“, this person is
responsible for keeping an eye on the time. Additionally, they have
the superpower to take a break at any time, or decide if the activity is
becoming overwhelming and needs to be terminated.
3 Another card could be the “Visionary“, this person is responsible for
maintenance and organizing the “idea parking“ during the workshop. The
superpower is that the person with this card is allowed to spice up ideas/
solutions during the session, even the final ideation.
Cards to send out
Special Ingredients
Activity Cards
This method is meant to be used as co-discovery technique
and takes place asynchronously. Participants receive a card
with an activity, which can be taking a walk in the forest,
trying to do a handstand, or (consensually) hug a stranger.
They are asked to document their activity and to discuss their
experience in a session with you.
28. 28
Research Kit
EXPLORATION WORKSHOP
What is it?
A Research Kit is a collection of all the research about a subject. The
ingredients of the kit can contain interviews, photos of a community,
to its environment, to artifacts they use, etc.
Description
1 Curate the Research Kit depending on what you would like to find out. For
example, you could play clips of interviews you already conducted. Show details
of your earlier research that you would like to find out more about.
2 Share a part of your Kit with the participants and give them a task after
sharing.
For example, play statements made in the interview and then ask participants
for their opinion on that statement.
3 Collect the opinions of the participants and if possible discuss within a group
about them.
When is it good to use?
In the later stages of your research when you have already collected
some material that you can share with your participants.
Research Kit: videos or
pictures, and other visual
material of the previous
research
Special Ingredients
Our Kits
Every group developed their own project focus within
the area of designing for a healthier future. By using
similar methods the outcome still covers a very broad
spectrum. Take a look at the different approaches we
took and in what kinds of research kits they resultet.
Bliss, Taproot and Thea.
29. 29
Validation 1
After the inspiration portion is over and you have
analyzed the collected information and ideas, you will
be able to define distinct directions. It helps to get
feedback on these directions either from participants
of this first phase or it can be equally beneficial to
involve new ones as they see things from a new and
different angle.
30. 30
Ideate
In this stage we use the problem statement that has
been defined in the previous stage with the help of our
participants. We aim to build on what we‘ve learned
in the previous steps together with our participants to
design a solid concept through hands-on, co-creative
sessions.
32. 32
User-Journey Workshop
EXPLORATION WORKSHOP
What is it?
A method to co-create a service with your participants. It allows
you to ideate on a very detailed level and get ideas on specific
things from people you are co-designing with.
When is it good to use?
This workshop is great when you already have a vague idea of your
concept. Going through each step of the process is a good way to
get participants involved and share their views. You can also use this
method to test your ideas with participants.
Description
1 Before the workshop, make a sketch of the user-journey for your
service in Miro. Depending on where you are in the project they can
be more or less defined. Start by collecting the steps the user has to
go through before, during, and after your service. It can be a good idea
to add an example of what each step could be.
2 Share your screen and go to the Miro board. Go through each
step with your participants and get their ideas or impressions of the
journey. One of you should record what the participant is saying while
the other can support the participant.
3 Make sure the participant can see the notes to give them the
opportunity to correct things or build on their own ideas.
One or two
participants
Special Ingredients
A rough user-journey
of your service
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Draw it, build it
IDEATION WORKSHOP
What is it?
Invite your participants to draw or build a product or concept. After
creating it, they send you pictures or a short video and explain what
they have created. This makes your participants actual co-creators
where they can display their very own solutions. You encourage them to
use whatever material they find around to explain their idea in the best
way possible.
When is it good to use?
This method is beneficial at any stage of the process, but
was used mostly when the project was already evolving in a
certain direction.
Description
In this workshop it is important that you inform your participants
early enough to prepare some material, to ensure they have things to
draw and build with. Locate where your concept is situated. Then ask
them to design their perfect experience in this framing, with whatever
material you instructed them to prepare. It is helpful to share the tasks
on screen while your participants are creating and if using the Miro
timer they can even keep an eye on how much time is left. Calculate
around five to ten minutes for this activity and share your audio on
zoom to play some music.
When time is out your co-creators share what they have developed and
you can discuss it together.
Link to our workshops.
Pen & Paper
Scissors
Crafty Stuff
Special Ingredients
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Exchange Concepts
IDEATION WORKSHOP
What is it?
This can be the follow up of the “draw it, build it“ method, if you
included more than one participant. It points out weaknesses and
strengths of the concepts they designed, and often brings another
level to it. You can get their perspective on what they see as
advantages or disadvantages.
When is it good to use?
As a follow-up method to the “draw it,
build it“ technique.
Description
After your participants created a concept, have shared their
thoughts, and you've discussed it, they then exchange the concepts
and each of them builds on the idea of the other. You give them
another 5-10 minutes where you share the task on screen as well as
some funky music.
Encourage them to be very critical. After the time is out they
explain what they found. Let them take pictures or film what they
have, so you can collect the material and possibly share it with
others. In the discussion they can also just use their cameras to
share what they've done.
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Validation 2
Following your ideation workshop you usually define a more refined concept
consisting of the ideas you found together with your participants in the
co-creative workshop. With these more specific concept outlines it can be
beneficial to get back to your participants or, just as in the first validation
phase, to invite some new faces to have a look at what your concept looks like
and give you feedback on it.
DESSERT
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Miro Notion
Microsoft Teams
Google Docs
Whatsapp and Facebook
Zoom
Miro allowed us to collaborate synchronously and
asynchronously on the provided boards that function
just like normal boards, where you can add sticky
notes, draw, organize workflows, or simply add
pictures and comments. Perfect for brainstorming,
collecting visual ideas, and trying to understand the
bigger picture of your ideas.
Notion is amazingly practical for collecting and
sharing data. You and your team can work together in
different workspaces where you can add agendas, to-
do lists, tables, boards, pictures, graphics, links and
much more. We experienced Notion as a very efficient
tool.
To document the most used tools and find out what
worked best we developed a questionnare that we
constantly filled out during the project phase.
Zoom was our go-to video communication tool, where
we held most of our meetings. It is intuitive to use,
very easy to share screens, record sessions, and often
it was very practical to split into break-out rooms
when smaller groups were needed. Zoom even has a
built in whiteboard function.
These two are always great to quickly and
easily connect to your team members or your
participants. We even used the call functions for
interviews sometimes, if participants were not
comfortable with Zoom.
Teams is great to spread and receive announcements
via the chat function. A major downside is that in
meetings, as soon as there are more people involved,
you can‘t have all of them on your screen. If you want
to work on documents, such as a presentation, it
works to build a structure and define information on
your slides but for developing a graphically pleasing
presentation it might not be the right tool.
Tools We Used
THESE WERE THE TOOLS WE USED THE MOST IN OUR PROCESS
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Key Learnings
WHY IS A REMOTE WORKSHOP DIFFERENT?
Time
What is tech savvy...
Analyse with a fresh mind
Wrap up
Number of participants
The time in the end of a session is often
the most beneficial to get participants
insights, as they talk freely about there
thoughts.
Just because it is recorded does not
mean you can do it later.
Depending on what you are doing, it can
be more beneficial to have sessions with
less people, and instead offer more time
or more sessions.
It is easy to underestimate how much
time things take remotely. Calculate your
time carefully - everything takes at least
twice as long.
We can‘t expect everyone to be so fluent
in different softwares. Even if you might
think it is easy to use and intuitive, that‘s
often not the case for your participants.
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END
For more details and examples
on the different projects head to:
https://medium.com/@umeaixd
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WRITTEN AND EDITED BY ILLUSTRATIONS BY
Inna Zrajaeva
Web: innazrajaeva.com
E-Mail: inna.zrajaeva@protonmail.com
Christina Bauer
Web: bauerchristina.com
E-Mail: bauer.christina95@gmail.com
Prithvi Ranjan
Web: prithviranjan.co.in
E-Mail: prithvi.nid@gmail.com
Oliver Weglinski
Web: oliverweglinski.com
E-Mail: oliver-weg@t-online.de
Get in touch with us!
Katharina Brunner
Web: katharinabrunner.com
E-Mail: brunner.katharinalisa@hotmail.com