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The New
Creative
Paradigm
A New Creative Process
To Connect with Distracted Consumers
John Nardone Alan Schulman
CEO
Flashtalking
Director of Brand Creative and
Content Marketing, Deloitte Digital
TheNewCreativeParadigm
Fraud
Brand Safety
Viewability
Setbacks
Data Automation
Targeted
Efficient
Accountable
Promise
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
The consumer
has changed
but the ad campaign
process has not
Connect with
meaningful
communication
© Flashtalking 2017 Confidential
><
Delivering the Art and Science Behind the Perfect Message.
(Analogue device
not counted)
2
4
3
1
“Chronically Distracted”
To address fragmented attention spans
Marketers must address customers with
creative and relevant communication
across channels.
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
The world changed forever in June 2007
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
How to address
consumers in different
states of attention
Cognitive Processing
Multitasking
Impacts on Advertising
http://www.flashtalking.com/new-creative-paradigm-white-paper-request/
Understanding New Consumer Behavior Patterns
September 2017
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
The amount of stimulation your brain can process
through all of your senses.
Perceptual Load
The Filtering Effect The Control Factor
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Lower
Ad Recall
“Inattentional Blindness”
Lower
Engagement
-25%
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
LOW CONTROL FACTOR
HIGH CONTROL FACTOR
HIGH PERCEPTUAL LOAD LOW PERCEPTUAL LOAD
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
LOW CONTROL FACTOR
HIGH CONTROL FACTORHIGHPERCEPTUALLOAD
LOWPERCEPTUALLOAD
Distracted
Multitasking
Out of the home
On The Go
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
LOW CONTROL FACTOR
HIGH CONTROL FACTORHIGHPERCEPTUALLOAD
LOWPERCEPTUALLOAD
Distracted
Multitasking
Out of the home
On The GoOn The Go
•  Contextual relevance is key
•  High frequency and
message repetition
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Contextual Relevance is key
High frequency and
message repetition
LOW CONTROL FACTOR
LOWPERCEPTUALLOAD
Distracted
Multitasking
Mobile Devices
On The Go
HIGH CONTROL FACTOR
Task Focused
Desktop or Mobile
Stationary Location
At Work
HIGHPERCEPTUALLOAD
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Contextual Relevance is key
High frequency and
message repetition
LOW CONTROL FACTOR
LOWPERCEPTUALLOAD
Distracted
Multitasking
Mobile Devices
On The Go
HIGH CONTROL FACTOR
Task Focused
Desktop or Mobile
Stationary Location
At Work
HIGHPERCEPTUALLOAD
At Work
•  Contextual, behavioral
targeting are effective
•  Medium frequency
•  Varied messages
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
-
Contextual Relevance is key
High frequency and
message repetition
LOWPERCEPTUALLOAD
Distracted
Multitasking
Mobile Devices
On The Go
Contextual, behavioral
targeting are effective
Medium frequency
Varied messages
Task Focused
Desktop or Mobile
Stationary Location
At Work
HIGH CONTROL FACTORHIGHPERCEPTUALLOAD
Entertainment
“Killing time”
TV + Online
Multi-screen at Home
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
-
Contextual Relevance is key
High frequency and
message repetition
LOWPERCEPTUALLOAD
Distracted
Multitasking
Mobile Devices
On The Go
Contextual, behavioral
targeting are effective
Medium frequency
Varied messages
Task Focused
Desktop or Mobile
Stationary Location
At Work
HIGH CONTROL FACTORHIGHPERCEPTUALLOAD
Entertainment
“Killing time”
TV + Online
Multi-screen at HomeMulti-screen at Home
•  Audience, behavioral targeting
•  Use creativity, humor, storytelling
•  High frequency
•  Varied messages
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Contextual Relevance is key
High frequency and
message repetition
Distracted
Multitasking
Mobile Devices
On The Go
Contextual, behavioral
targeting are effective
Medium frequency
Varied messages
Task Focused
Desktop or Mobile
Stationary Location
At Work
HIGH CONTROL FACTOR
Audience, behavioral targeting
Use creativity, humor, storytelling
High frequency
Varied messages
Entertainment
“Killing time”
TV + Online
Multi-screen at Home
Entertainment
Content Focused
Desktop, tablet or TV
Content Focused at Home
HIGHPERCEPTUALLOAD
LOWPERCEPTUALLOAD
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Contextual Relevance is key
High frequency and
message repetition
Distracted
Multitasking
Mobile Devices
On The Go
Contextual, behavioral
targeting are effective
Medium frequency
Varied messages
Task Focused
Desktop or Mobile
Stationary Location
At Work
HIGH CONTROL FACTOR
Audience, behavioral targeting
Use creativity, humor, storytelling
High frequency
Varied messages
Entertainment
“Killing time”
TV + Online
Multi-screen at Home
Entertainment
Content Focused
Desktop, tablet or TV
Content Focused at Home
HIGHPERCEPTUALLOAD
LOWPERCEPTUALLOAD
Content Focused at Home
•  Audience targeting
•  High impact, rich formats
•  Enhanced creativity
•  Low frequency
•  High variation
LOW CONTROL FACTOR
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Desktop, tablet or TV
HIGH CONTROL FACTORHIGHPERCEPTUALLOAD
LOWPERCEPTUALLOAD
Content Focused at Home
LOW CONTROL FACTOR
Multi-screen at Home
HIGH CONTROL FACTOR
Task Focused
Desktop or Mobile
Stationary Location
At WorkAt Work
Distracted
Multitasking
Out of the home
On The GoOn The Go
HIGHPERCEPTUALLOAD
80%
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Effective Multiple Exposures
Smarter Retargeting
Relevance to
purchase behavior
Improve Frequency Yield
Contextual Relevance
Keyword messages that
acknowledge their environment
Rich Storytelling
Interactive engagement
© Flashtalking 2017 Confidential
The process must be
updated and new
skills must be
acquired
to take
advantage
of this
technology
The tech is
already here
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
The Old Way
Today
The New Paradigm
Media Distributed
Creative-Led
Creative Fulfills
Media-Led
Collaborative
Media-Creative
Creative must regain its seat at the table
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
A New
Creative Development Process
for Data-driven, Dynamic Creative
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Assemble your team
The working process must be
established by the client
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
1
Empower the
creative team
2
Define
message
audiences
3
Develop
creative
Brief
4
Create
message
architecture
5
Creative/
production
framework
New five step process
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Empower the Creative Team1
Explore what
is possible
Examples
Formats
Tactics
Best Practices
Understand
the data
Data to inform
and inspire
Data to indicate or
activate experience
How will success
be measured?
What is success?
What metrics?
What data and
analytics framework?
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Define message audiences2
Moms with
families
Within the media target, what sub-audiences or
circumstances suggest a different “voice”?
Moms with
teenagers
Moms with
toddlers
Working
Moms
Stay at Home
Moms
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Define message audiences2
Within the media target, what sub-audiences or
circumstances suggest a different “voice”?
Best Practice:
Do not over-burden media
targeting by making every
sub-audience and message
a separate buying line.
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
College Homeowner Small Business
Define message audiences2 Everyone is a target for toilet paper!
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
New creative brief
The old way
3
1
Customer
Audience
1
Brand
Message
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
New creative brief
Time of day
Day of Week
Sports Season
Holidays
Events
Home
In Car
At Work
Weather
Mobile
Tablet
Desktop
Big screen
Multi-
screen
Task oriented
Content-
focused
Killing time
Sequence
Story telling
Includes time and consumer circumstances
3
Find the key elements and bring that to life
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
THE OLD WAY
New creative briefTime and Circumstance
3
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
THE OLD WAY
Special days
you stock the fridge for
your Cinco celebration
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
THE OLD WAY
Special days
your team makes
the playoffs
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
THE OLD WAY
Special days
it doesn’t feel
like a Monday
Day of Week
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
THE OLD WAY
WeatherSpecial days
the coolest place to be
is the beach
Day of Week
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Message Architecture
THE OLD WAY
Don’t over-engineer
communication
Build
around a
central
idea
Visualize the logic so that everyone can understand the strategy and execution
4
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Dynamic
Native can
address the
“middle” of a
funnel-based
message
architecture
Branding
Dynamic Native
for Mid Funnel
Engagement
Direct
response
Message Architecture4
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
DMP audience
Message
Contextual
Message
Product Page
Retargeting
Category Page
Retargeting
Sequential Msg
Message Architecture4
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Maximize
Creative Flexibility
Make Custom Templates,
Then Scale
Track
Separately
All into 1
template
4 base files,
10 variablesOR
Creative / Production Framework5
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Data-Driven
Marketing
More Complicated
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Media
Landscape
More Fragmented
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Consumer
Distracted multitasker
with
cognitive overload
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Media Supply
Chain
Awkward Adolescence
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Adapt
Evolve
Rise to the
Challenge
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Data-driven© Flashtalking 2017 Confidential
TheNewCreativeParadigm
is ready to help.
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Email sales@flashtalking.com
for strategic help
Alan Schulman
Insights from the creative perspective
Q&A
Programmatic Creative Playbook
We will email you a link
© Flashtalking 2017 Confidential
TheNewCreativeParadigm
Alan Schulman
Insights from the creative perspective
© Flashtalking 2017 Confidential
Thank You
John Nardone Alan Schulman
CEO
Flashtalking
Director of Brand Creative and
Content Marketing, Deloitte Digital

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