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NCVO Funding Conference
2015
Money follows mission – creating a
financially stable organisation
Welcome
Diane Lightfoot, Director of
communications and fundraising,
United Response
State of the sector
Peter Lewis, Chief Executive,
Institute of Fundraising
@piterk68
Excellent fundraising for a better world
About the IoF
• The professional membership body for UK fundraising
• 5,500 Individual members
• 420 Organisational members
• Training, events, professional development, conferences,
networking, policy, research, standards
Excellent fundraising for a better world
Voluntary groups
• National, Regional and Special
Interest Groups
• Range of support and services
across the UK
• 350 regular volunteers
over 200 events across the UK
Excellent fundraising for a better world
High standards and effective
self-regulation
Code of Fundraising Practice
• Legal, Open, Honest, Respectful
• Guidance
MUST = a legal requirement
OUGHT = a standard set by IoF
http://www.institute-of-fundraising.org.uk/guidance/code-of-fundraising-
practice/
Excellent fundraising for a better world
Donors in vulnerable
circumstances
Guidance for fundraisers:
Responding to the needs
of people in vulnerable
circumstances and helping
donors make informed
decisions
www.institute-of-fundraising.org.uk/treatingdonorsfairly
Excellent fundraising for a better world
The big funding challenge
• Demand on charity services continues to rise
• Charities want to do more
• All political parties want charities to do more
• Public funding cuts will continue
• More volunteers; redesign of services; better commissioning;
social investment can’t deliver everything
Excellent fundraising for a better world
Managing in the new normal
2014 (IoF with PWC and CFG)
• 70% of fundraisers were optimistic about the next 12
months
• 68% believed that fundraising had got tougher
• 38% plan to increase training for fundraisers
• 55% plan to diversify their income in the next 12
months
Excellent fundraising for a better world
Excellent fundraising for a better world
Excellent fundraising for a better world
Fundraised income on the rise
• Charity Commission data shows fundraised income rising
• Civil Society :fundraised income of the top 100 fundraising charities
grew by £348m in the last two years
• Fundraised income brings in over £20 billion pounds each year (ncvo
almanac £12.5bn comes from individuals
• £12.5bn comes from individuals
• Income from individuals is the main source of income for all bands of
organisations (micro – major), but is a greater proportion for smaller
organisations
Excellent fundraising for a better world
2014 had some fantastic
successes
• No make-up selfie – over £4 million
• Stephen Sutton’s JustGiving page - £4.5 million
Excellent fundraising for a better world
Trends...
• Major Donors
• Digital Giving
• Reform of Payroll Giving
• Improvements to Gift Aid
• Expansion of Legacy Giving
• Corporate partnerships
Excellent fundraising for a better world
Online giving
Excellent fundraising for a better world
Are you nudging effectively?
• 74% population give to charity
• 7% leave a gift in their will – £2 billion pa
(13% of all donations).
• If could raise by 4% to 11% would be an
extra £1 billion for charities
So:
Partnership study between IoF’s project
Remember a Charity, Co-op Legal Services
and the Behavioural Insights Team
• No ask – 5% left a gift
• You could leave a gift – 10% left a gift
• Social norm ask - 15% left a gift!
• Just through the trial an additional £1 million
was left to charity
• If fully implemented – potential extra £4 billion!
http://www.institute-of-fundraising.org.uk/library/applying-behavioural-insights-to-
charitable-giving
Excellent fundraising for a better world
Data driving success
Macmillan Coffee Mornings:
• The worlds biggest coffee morning -
this event has raised over £95m since
the first coffee morning in 1991
• 2011 – 50,000 hosts, £10m; 2012 –
115,00 hosts, £15m; 2013 154k
hosts, £20 m
Dryathlon:
• CRUK launched first Dryathlon in
January this year, raising £4.2m
• 35,000 people signed up online
• Specifically and successfully targeted
young men
• Link between activity and fundraising
Excellent fundraising for a better world
Great fundraising is happening!
#nomakeupselfie:
• Organic social media campaign
• Raised over £8 million for CRUK in
just six days
Stephen Sutton:
• Stephen's Story went viral and
captured the public's imagination in
an overwhelming way
• Raised £4.2 million for Teenage
Cancer Trust
#Ice Bucket Challenge:
Excellent fundraising for a better world
Our manifesto for fundraising
1) Creating the best environment for
fundraising
2) Building the capacity of charities to
fundraise
3) Develop the tax system to best
encourage giving and support
fundraising
Excellent fundraising for a better world
More information
• Introductory videos http://www.institute-of-
fundraising.org.uk/guidance/five-minute-fundraiser/
• Code of Practice http://www.institute-of-
fundraising.org.uk/guidance/code-of-fundraising-practice/
• Frequently asked questions http://www.institute-of-
fundraising.org.uk/guidance/frequently-asked-fundraising-
questions/
WHAT’S IT ALL ABOUT?
“Promoting social inclusion and
combating poverty” (TO 9)
“Bring real improvements to
communities and lives of people
most in need”
Big Lottery and ESIF have similar aims
Aims of Building Better Opportunities
Make more of an impact than
either funder can alone
Increase opportunities for the
VCSE sector to access
European funding
Working locally with local enterprise
partnerships (LEPs)
36 out of 39 LEPs
considering working with
the Big Lottery Fund
Total investment about
£550 million
WHAT WE’VE ALREADY DONE
36 grants worth £915,000
Announced 23 October
Projects underway now
Purpose is to raise
awareness in your area
about opportunities
Programme Development Funding
WHAT MIGHT WE FUND?
Emerging themes
• Employment1
• Support for social enterprise2
• Financial inclusion3
• Digital inclusion4
• Skill and volunteering5
HOW THE FUND MIGHT WORK
Key components of our offer
• Cash match £250M Lottery money1
• Run a two-stage competitive grants process2
• Offer Lottery development grants3
• Provide support to applicants throughout4
• Offer different application windows5
• Simplify reporting and monitoring requirements6
Q&A with morning
keynotes
NCVO Funding Conference
2015
Money follows mission – creating a
financially stable organisation
Craig Dearden-Phillips MBE
Monday 23rd February 2015
NCVO Fundraising Conference
From Asking
To Earning
Who Am I and Why am I Here?
• I have set up both
charities and
businesses
• I am also a social
investor
• I have some strong
views about the
sector’s
performance and
potential
• I think I have made
some interesting
mistakes
36
37
1. My Charity Story
My first and biggest enterprise
• Started in a
community centre in
Cambridge in 1994.
• Now gives people a
Voice
• Helps 5000 people
each year
• Works across the UK
• Winner of many
awards
• 250 staff, £10m
turnover
39
The First Five Years –Developing grant-based local charity
40
And then the day the bank called me
Why I gave up with project grants
• Grants leave you with
unsustainable projects
that have to end
within 3-5 years
• The only grants I think
are worth having are
ones that serve as
start-up capital or
support a decent
income model.
41
2. My Social Enterprise Story
• We replicated
SU in five major
UK locations
• We attracted a
social investor
over five years
• We grew from
500 clients to
5000 and £500k
to £5m
Grew VoiceAbility with Impetus Funds
• Investment was in organisational
capability not in programme
• Professionalisation of business
• Sorting me as a CEO
43
Success (eventually)
45
Setting
Out
Stepping
Out
Staying
Out
3. Public sector Spin Outs
Stepping Out: Using Enterprise to Transform
Public Services
• High-level feasibility
• SE Readiness Assessment
• ‘Socialising’ the SE idea
with staff and other
stakeholders
• Strengthening
management’s confidence
› Business Planning &
financial modelling
› Project management
› Support during contract
negotiations
› Powerful networks
› Partner selection
› Finding social investments
› Executive mentoring
› Planning for growth
› Investment readiness
› Leadership development
› Social Value analysis
› Interim management
Setting Out Stepping Out Staying Out
There is
enough
resources
for all the
public
services
we need
in the UK
From Paternalism to Empowerment
• From the NHS to the
welfare state,
paternalism is expensive
inefficient and
unaffordable
• Sustainable social policy
will be about giving
people the means to
improve their own lives
• This is where charities
have a natural advantage
over other sectors
48
The Blurring of Boundaries Between
Sectors
• That the three
traditional
sectors – private,
public and
voluntary are less
distinct and that
there are now
more ‘hybrid’
organisations
49
Empowerment has been the theme of
all my business ventures
• Good things can only
happen when power
and control and
responsibility is
handed back to
people
• This has a big effect
on personal & social
well-being
50
51
This is also an opportunity for charities
What is the potential for your
organisation as a business?
• Could you do more of
what you took a more
commercial approach?
• Why are you not
seeking rapid growth?
• Are your resources
being wasted on low-
return activity (most
fundraising)?
52
You Squeeze the Lemon Harder
53
Is that person a profit-centre or an
overhead?
54
Organisationally..Less Like this…..
It is about
figuring out
this –how
can you
create a
benefit that
can’t easily
be copied?
4. INVESTMENT
You may need investment for innovation
and growth
Or to improve your organisation
Focused social investment
• We look for best
models, best teams,
biggest impact
• Grants are NOT for
programme but for
capacity
• We look for disruptive
business models with
new takes on problems
59
Stepping Out Foundation
• Tiny start-up
investments in
individuals
• Pre-start-up often
• For credibility
• To develop an idea
• To pilot something
• To encourage
exploration
• Evergreen
60
Esmee
Fairbairn,
Tudor
IMPACT-FIRST FINANCE-FIRST
LOW INVOLVEMENT
HIGH INVOLVEMENT
Impetus -
PEF
Bridges
Ventures
VENTURE
PHILANTHROPY
VENTURE
CAPITAL
CAF
Venturesome
CDFIs, local
investment
funds
Angel
investors
Big Society
Capital
BANKS
GRANT
MAKERS
Big Issue
Invest
NESTA
SIB
Triodos
Bank
CAF Bank High street
banks
LGT
S&SC
FSE
Charity
Bank
Differing types of social investment
What do proper Investors look for
(not this lot)
62
The Leadership – it’s about YOU
• Are you sticking
around?
• Are you resilient?
• Are you open to
change?
• Can you work with
others?
63
The Proposition
• Do we
understand it?
• Is there a proven
income model?
• How will we get
our money
back?
64
I would never start another charity
based on donated income
• I started lots of schemes
that died after 3 years
• I think we do harm by
creating non-sustainable
projects
• It is also inefficient use of
the social pound.
• Donated income should
be invested projects with
highest potential for long-
term good.
65
5. Challenges to You as Fundraisers
66
The limits of philanthropy
• Philanthropy has
natural limits and we
may be approaching
them
• This doesn’t address
the fundamental
problems in a
sustainable way
67
Social sector growth will not come
from more fundraising!
• It will come through the
movement of government
activity into more dynamic
business models run from
outside the state
• It will come the more
progressive elements in the
private sector (e.g. new
CICs and ‘B’ corps)
• It will also come from
charities with good ideas
working with partners and
investors to mainstream
these to a bigger scale
68
You increase the good you can do in
the world by focus and scale
• Great businesses
develop world class
skills in a very small
number of areas
• They then use that
strength to dominate a
market and grow
• Charities tend not to
understand their
unique strengths or
build on them properly
69
The VCS is a stale oligopoly and in
need of disruptive new players
• The top ten charities barely
change over the decades
• Compare this to the private
sector
• New models are not being
backed to replace older
ones
• The result is a very
comfortable, unchallenging
sector which isn’t fit for
purpose in 21st century
70
Let there be Light
• Companies and the public
sector now far more
accountable than 20 years
ago
• Not so charities
• I think we need an OFSTED
for charities, league tables
and powers to put charities
into special measures.
• Tax breaks for all charities
need to be earned by
regular impact reporting
71
I am grateful for your time
You for listening
Contact me anytime
Craig@stepping-out.biz
0845 474 6005
0776 420 3969
http://stepping-out.biz
Twitter @DeardenPhillips
ENJOY MY REASONABLE-
SELLING BOOKS:
‘Your Chance to Change the
World – The No Fibbing Guide
to Social
Entrepreneurship’
‘How to Step Out – Your Guide
to Setting Up a Public Service
Mutual’
NCVO Funding Conference
2015
Money follows mission – creating a
financially stable organisation

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Funding Conference 2015

  • 1. NCVO Funding Conference 2015 Money follows mission – creating a financially stable organisation
  • 2. Welcome Diane Lightfoot, Director of communications and fundraising, United Response
  • 3. State of the sector Peter Lewis, Chief Executive, Institute of Fundraising @piterk68
  • 4. Excellent fundraising for a better world About the IoF • The professional membership body for UK fundraising • 5,500 Individual members • 420 Organisational members • Training, events, professional development, conferences, networking, policy, research, standards
  • 5. Excellent fundraising for a better world Voluntary groups • National, Regional and Special Interest Groups • Range of support and services across the UK • 350 regular volunteers over 200 events across the UK
  • 6. Excellent fundraising for a better world High standards and effective self-regulation Code of Fundraising Practice • Legal, Open, Honest, Respectful • Guidance MUST = a legal requirement OUGHT = a standard set by IoF http://www.institute-of-fundraising.org.uk/guidance/code-of-fundraising- practice/
  • 7. Excellent fundraising for a better world Donors in vulnerable circumstances Guidance for fundraisers: Responding to the needs of people in vulnerable circumstances and helping donors make informed decisions www.institute-of-fundraising.org.uk/treatingdonorsfairly
  • 8. Excellent fundraising for a better world The big funding challenge • Demand on charity services continues to rise • Charities want to do more • All political parties want charities to do more • Public funding cuts will continue • More volunteers; redesign of services; better commissioning; social investment can’t deliver everything
  • 9. Excellent fundraising for a better world Managing in the new normal 2014 (IoF with PWC and CFG) • 70% of fundraisers were optimistic about the next 12 months • 68% believed that fundraising had got tougher • 38% plan to increase training for fundraisers • 55% plan to diversify their income in the next 12 months
  • 10. Excellent fundraising for a better world
  • 11. Excellent fundraising for a better world
  • 12. Excellent fundraising for a better world Fundraised income on the rise • Charity Commission data shows fundraised income rising • Civil Society :fundraised income of the top 100 fundraising charities grew by £348m in the last two years • Fundraised income brings in over £20 billion pounds each year (ncvo almanac £12.5bn comes from individuals • £12.5bn comes from individuals • Income from individuals is the main source of income for all bands of organisations (micro – major), but is a greater proportion for smaller organisations
  • 13. Excellent fundraising for a better world 2014 had some fantastic successes • No make-up selfie – over £4 million • Stephen Sutton’s JustGiving page - £4.5 million
  • 14. Excellent fundraising for a better world Trends... • Major Donors • Digital Giving • Reform of Payroll Giving • Improvements to Gift Aid • Expansion of Legacy Giving • Corporate partnerships
  • 15. Excellent fundraising for a better world Online giving
  • 16. Excellent fundraising for a better world Are you nudging effectively? • 74% population give to charity • 7% leave a gift in their will – £2 billion pa (13% of all donations). • If could raise by 4% to 11% would be an extra £1 billion for charities So: Partnership study between IoF’s project Remember a Charity, Co-op Legal Services and the Behavioural Insights Team • No ask – 5% left a gift • You could leave a gift – 10% left a gift • Social norm ask - 15% left a gift! • Just through the trial an additional £1 million was left to charity • If fully implemented – potential extra £4 billion! http://www.institute-of-fundraising.org.uk/library/applying-behavioural-insights-to- charitable-giving
  • 17. Excellent fundraising for a better world Data driving success Macmillan Coffee Mornings: • The worlds biggest coffee morning - this event has raised over £95m since the first coffee morning in 1991 • 2011 – 50,000 hosts, £10m; 2012 – 115,00 hosts, £15m; 2013 154k hosts, £20 m Dryathlon: • CRUK launched first Dryathlon in January this year, raising £4.2m • 35,000 people signed up online • Specifically and successfully targeted young men • Link between activity and fundraising
  • 18. Excellent fundraising for a better world Great fundraising is happening! #nomakeupselfie: • Organic social media campaign • Raised over £8 million for CRUK in just six days Stephen Sutton: • Stephen's Story went viral and captured the public's imagination in an overwhelming way • Raised £4.2 million for Teenage Cancer Trust #Ice Bucket Challenge:
  • 19. Excellent fundraising for a better world Our manifesto for fundraising 1) Creating the best environment for fundraising 2) Building the capacity of charities to fundraise 3) Develop the tax system to best encourage giving and support fundraising
  • 20. Excellent fundraising for a better world More information • Introductory videos http://www.institute-of- fundraising.org.uk/guidance/five-minute-fundraiser/ • Code of Practice http://www.institute-of- fundraising.org.uk/guidance/code-of-fundraising-practice/ • Frequently asked questions http://www.institute-of- fundraising.org.uk/guidance/frequently-asked-fundraising- questions/
  • 21.
  • 22. WHAT’S IT ALL ABOUT?
  • 23. “Promoting social inclusion and combating poverty” (TO 9) “Bring real improvements to communities and lives of people most in need” Big Lottery and ESIF have similar aims
  • 24. Aims of Building Better Opportunities Make more of an impact than either funder can alone Increase opportunities for the VCSE sector to access European funding
  • 25. Working locally with local enterprise partnerships (LEPs) 36 out of 39 LEPs considering working with the Big Lottery Fund Total investment about £550 million
  • 27. 36 grants worth £915,000 Announced 23 October Projects underway now Purpose is to raise awareness in your area about opportunities Programme Development Funding
  • 28. WHAT MIGHT WE FUND?
  • 29. Emerging themes • Employment1 • Support for social enterprise2 • Financial inclusion3 • Digital inclusion4 • Skill and volunteering5
  • 30. HOW THE FUND MIGHT WORK
  • 31. Key components of our offer • Cash match £250M Lottery money1 • Run a two-stage competitive grants process2 • Offer Lottery development grants3 • Provide support to applicants throughout4 • Offer different application windows5 • Simplify reporting and monitoring requirements6
  • 32.
  • 34. NCVO Funding Conference 2015 Money follows mission – creating a financially stable organisation
  • 35. Craig Dearden-Phillips MBE Monday 23rd February 2015 NCVO Fundraising Conference From Asking To Earning
  • 36. Who Am I and Why am I Here? • I have set up both charities and businesses • I am also a social investor • I have some strong views about the sector’s performance and potential • I think I have made some interesting mistakes 36
  • 38. My first and biggest enterprise • Started in a community centre in Cambridge in 1994. • Now gives people a Voice • Helps 5000 people each year • Works across the UK • Winner of many awards • 250 staff, £10m turnover
  • 39. 39 The First Five Years –Developing grant-based local charity
  • 40. 40 And then the day the bank called me
  • 41. Why I gave up with project grants • Grants leave you with unsustainable projects that have to end within 3-5 years • The only grants I think are worth having are ones that serve as start-up capital or support a decent income model. 41
  • 42. 2. My Social Enterprise Story • We replicated SU in five major UK locations • We attracted a social investor over five years • We grew from 500 clients to 5000 and £500k to £5m
  • 43. Grew VoiceAbility with Impetus Funds • Investment was in organisational capability not in programme • Professionalisation of business • Sorting me as a CEO 43
  • 46. Stepping Out: Using Enterprise to Transform Public Services • High-level feasibility • SE Readiness Assessment • ‘Socialising’ the SE idea with staff and other stakeholders • Strengthening management’s confidence › Business Planning & financial modelling › Project management › Support during contract negotiations › Powerful networks › Partner selection › Finding social investments › Executive mentoring › Planning for growth › Investment readiness › Leadership development › Social Value analysis › Interim management Setting Out Stepping Out Staying Out
  • 47. There is enough resources for all the public services we need in the UK
  • 48. From Paternalism to Empowerment • From the NHS to the welfare state, paternalism is expensive inefficient and unaffordable • Sustainable social policy will be about giving people the means to improve their own lives • This is where charities have a natural advantage over other sectors 48
  • 49. The Blurring of Boundaries Between Sectors • That the three traditional sectors – private, public and voluntary are less distinct and that there are now more ‘hybrid’ organisations 49
  • 50. Empowerment has been the theme of all my business ventures • Good things can only happen when power and control and responsibility is handed back to people • This has a big effect on personal & social well-being 50
  • 51. 51 This is also an opportunity for charities
  • 52. What is the potential for your organisation as a business? • Could you do more of what you took a more commercial approach? • Why are you not seeking rapid growth? • Are your resources being wasted on low- return activity (most fundraising)? 52
  • 53. You Squeeze the Lemon Harder 53
  • 54. Is that person a profit-centre or an overhead? 54
  • 56. It is about figuring out this –how can you create a benefit that can’t easily be copied?
  • 57. 4. INVESTMENT You may need investment for innovation and growth
  • 58. Or to improve your organisation
  • 59. Focused social investment • We look for best models, best teams, biggest impact • Grants are NOT for programme but for capacity • We look for disruptive business models with new takes on problems 59
  • 60. Stepping Out Foundation • Tiny start-up investments in individuals • Pre-start-up often • For credibility • To develop an idea • To pilot something • To encourage exploration • Evergreen 60
  • 61. Esmee Fairbairn, Tudor IMPACT-FIRST FINANCE-FIRST LOW INVOLVEMENT HIGH INVOLVEMENT Impetus - PEF Bridges Ventures VENTURE PHILANTHROPY VENTURE CAPITAL CAF Venturesome CDFIs, local investment funds Angel investors Big Society Capital BANKS GRANT MAKERS Big Issue Invest NESTA SIB Triodos Bank CAF Bank High street banks LGT S&SC FSE Charity Bank Differing types of social investment
  • 62. What do proper Investors look for (not this lot) 62
  • 63. The Leadership – it’s about YOU • Are you sticking around? • Are you resilient? • Are you open to change? • Can you work with others? 63
  • 64. The Proposition • Do we understand it? • Is there a proven income model? • How will we get our money back? 64
  • 65. I would never start another charity based on donated income • I started lots of schemes that died after 3 years • I think we do harm by creating non-sustainable projects • It is also inefficient use of the social pound. • Donated income should be invested projects with highest potential for long- term good. 65
  • 66. 5. Challenges to You as Fundraisers 66
  • 67. The limits of philanthropy • Philanthropy has natural limits and we may be approaching them • This doesn’t address the fundamental problems in a sustainable way 67
  • 68. Social sector growth will not come from more fundraising! • It will come through the movement of government activity into more dynamic business models run from outside the state • It will come the more progressive elements in the private sector (e.g. new CICs and ‘B’ corps) • It will also come from charities with good ideas working with partners and investors to mainstream these to a bigger scale 68
  • 69. You increase the good you can do in the world by focus and scale • Great businesses develop world class skills in a very small number of areas • They then use that strength to dominate a market and grow • Charities tend not to understand their unique strengths or build on them properly 69
  • 70. The VCS is a stale oligopoly and in need of disruptive new players • The top ten charities barely change over the decades • Compare this to the private sector • New models are not being backed to replace older ones • The result is a very comfortable, unchallenging sector which isn’t fit for purpose in 21st century 70
  • 71. Let there be Light • Companies and the public sector now far more accountable than 20 years ago • Not so charities • I think we need an OFSTED for charities, league tables and powers to put charities into special measures. • Tax breaks for all charities need to be earned by regular impact reporting 71
  • 72. I am grateful for your time You for listening Contact me anytime Craig@stepping-out.biz 0845 474 6005 0776 420 3969 http://stepping-out.biz Twitter @DeardenPhillips
  • 73. ENJOY MY REASONABLE- SELLING BOOKS: ‘Your Chance to Change the World – The No Fibbing Guide to Social Entrepreneurship’ ‘How to Step Out – Your Guide to Setting Up a Public Service Mutual’
  • 74. NCVO Funding Conference 2015 Money follows mission – creating a financially stable organisation