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Finding hidden dollars… Mary Crawford, Director Expense Reduction Analysts (904) 254-3110 [email_address]
Presentation Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The World is Flat….   The Pressure is ON! ,[object Object],[object Object],[object Object]
Non-Core costs Rarely Get Respect Payroll Related Costs 35% Direct Costs 35% Non-Core Costs  20% Senior Mgmt focuses on revenue growth, margin integrity and controlling payroll and direct costs Senior Mgmt does not have time to focus here
Trends Within Mid-Sized Companies ,[object Object],[object Object],Source: Aberdeen Group. Tim A. Minahan, "Sourcing in the Mid-Market: The Supply Management Echo Boom". 2006 Lack a formal sourcing or procurement organization   Uncertain how to begin strategic sourcing initiative 0% 20% 40% 60% 80% 100% 38% 50%
CFOs Recognize the Issue… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CFO Magazine
Non-Core Savings Opportunities Office Supplies Factory Supplies Transport Freight &  Parcel Records Mgmt Payroll Processing Fees Telecom Voice & Data Printing Cleaning  Service &  supplies Waste & Recycling Leasing Temp  Labor Merchant Card Fees Packaging Insurane
Typical cost  reductions  by expense category
Lowering Non-core Costs Can be VERY Profitable… 20%   cost reduction  or  40%   increase in sales revenue  both yield a  40% increase in Net Profit Column1 Current 20% Cost Reduction Increase Sales Revenue $  100  $  100  $  140  Direct operating costs $  35  $  35  $  49  Labor costs $  35  $  35  $  49  Non-core indirect costs $  20  $  16  $  28  Net profit $  10  $  14  $  14
Expense Management Fallacies/Challenges Staff and Management has  limited time to address  non-strategic costs Employees with limited experience making buying decisions No benchmark data No time to monitor Suppliers looking out for you Dreaming that 5 companies w/same supplier get same price Believing you can do a great job in all cost categories Assume a level playing field between buyer & supplier  Multiple suppliers -  Multiple order points Thinking supplier loyalty equals  best price/service Expense  Management Fallacies &  Challenges
[object Object],[object Object],Best Practice Process Overview ,[object Object],Complete analysis  Of business  and requirements Process: Select and manage supplies and prepare recommendations Implement solutions,  measure and monitor ongoing Activities: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Special Considerations in Tough Times ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
This Process Yields Predictable Results ,[object Object],[object Object],[object Object],[object Object],*Based on over 14,000 Worldwide ERA projects over 14 years
What to Expect  IF  Outsourcing Used ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Expense Reduction Analysts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.expensereduction.com No savings – No fee
The ERA Process
Do the Techniques Work? Client Category % Saving Texas Mfg Merchant Card 65% FL Medical office Office Supplies 24% SC Mfg Payroll 35% FL Golf Course Chemicals 10% FL Restaurant Payroll 16% FL Chamber Merchant Card 35%
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mary Crawford Expense Reduction Analysts is a world-wide organization of over 700 consultants in 30 countries with expertise in over 40 expense categories.  Mary is one of 250 consultants in the US. Mary’s background is in operations analysis, maritime, aviation and medical office management. Mary specializes in  client management,  904-250-3110 [email_address]

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Finding Hidden Dollars

  • 1. Finding hidden dollars… Mary Crawford, Director Expense Reduction Analysts (904) 254-3110 [email_address]
  • 2.
  • 3.
  • 4. Non-Core costs Rarely Get Respect Payroll Related Costs 35% Direct Costs 35% Non-Core Costs 20% Senior Mgmt focuses on revenue growth, margin integrity and controlling payroll and direct costs Senior Mgmt does not have time to focus here
  • 5.
  • 6.
  • 7. Non-Core Savings Opportunities Office Supplies Factory Supplies Transport Freight & Parcel Records Mgmt Payroll Processing Fees Telecom Voice & Data Printing Cleaning Service & supplies Waste & Recycling Leasing Temp Labor Merchant Card Fees Packaging Insurane
  • 8. Typical cost reductions by expense category
  • 9. Lowering Non-core Costs Can be VERY Profitable… 20% cost reduction or 40% increase in sales revenue both yield a 40% increase in Net Profit Column1 Current 20% Cost Reduction Increase Sales Revenue $ 100 $ 100 $ 140 Direct operating costs $ 35 $ 35 $ 49 Labor costs $ 35 $ 35 $ 49 Non-core indirect costs $ 20 $ 16 $ 28 Net profit $ 10 $ 14 $ 14
  • 10. Expense Management Fallacies/Challenges Staff and Management has limited time to address non-strategic costs Employees with limited experience making buying decisions No benchmark data No time to monitor Suppliers looking out for you Dreaming that 5 companies w/same supplier get same price Believing you can do a great job in all cost categories Assume a level playing field between buyer & supplier Multiple suppliers - Multiple order points Thinking supplier loyalty equals best price/service Expense Management Fallacies & Challenges
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 18. Do the Techniques Work? Client Category % Saving Texas Mfg Merchant Card 65% FL Medical office Office Supplies 24% SC Mfg Payroll 35% FL Golf Course Chemicals 10% FL Restaurant Payroll 16% FL Chamber Merchant Card 35%
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  • 20. Mary Crawford Expense Reduction Analysts is a world-wide organization of over 700 consultants in 30 countries with expertise in over 40 expense categories. Mary is one of 250 consultants in the US. Mary’s background is in operations analysis, maritime, aviation and medical office management. Mary specializes in client management, 904-250-3110 [email_address]