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© CEL Procurement Limited 2014
Confidential
Procurement
10 years on…..and on…..
Steven Malone, Managing Director, CEL Procurement
Sources – Deloitte, PwC, Cap Gemini, CIPS, Ariba, Liverpool University, IBM, CEL Procurement
© CEL Procurement Limited 2014
Confidential 2
Todays procurement challenge
Shaping the opportunity for housing
Where are we aiming for?
© CEL Procurement Limited 2014
Confidential 3
© CEL Procurement Limited 2014
Confidential 4
Mergers &
Acquisitions
Regulation
Customers
Outsourcing
(Delivery
Models)
Organisational
Strategy
Metrics
Global
Impact
© CEL Procurement Limited 2014
Confidential 5
Cost
Savings
Increase Value
for Money
Reduce Non-Compliant
Spend
Improve Spend Visibility
Minimise Procurement Risk
Technology Data Process Talent
© CEL Procurement Limited 2014
Confidential 6
70%
Believe that procurement’s importance is
increasing in the sector
1/3
Only 1/3 feel they are sufficiently
resourced
80%
Don’t think their procurement team will
increase in size over the next three years
42%
Have no Chartered Institute of
Purchasing and Supply qualified team
members
57%
Of large and 41% of small housing
organisations don’t carry out
benchmarking despite thinking it’s
important
14%
Have total spend visibility. Nearly 25%
believe their spend visibility is poor
© CEL Procurement Limited 2014
Confidential 7
Aggregation Regulation Social Value Insight Value Creators
Social Housing Industry Leaders
© CEL Procurement Limited 2014
Confidential 8
© CEL Procurement Limited 2014
Confidential 9
HCA Global Accounts 2013
£millions Decreasing
external spend
by 10%
Increasing
revenues by
10%
Decreasing
labour by 10%
Revenues £14,860 £14,860 £16,346 £14,860
Non addressable costs £3,994 £3,994 £4,397 £3,682
External costs £7,017 £6,315 £7,683 £7,017
Operating surplus £3,850 £4,551 £4,266 £4,161
Change in net surplus (£) £701 £416 £311
Change in net surplus (%) 18.2% 10% 8%
© CEL Procurement Limited 2014
Confidential 10
© CEL Procurement Limited 2014
Confidential 11
“The standard procurement tactics of aggregating volume and negotiating prices with big
suppliers just is not enough if you have to ensure security of supply and drive competitive
edge for the company.” What more is needed? For a start, dynamic relationships with
suppliers and more synergistic relationships across their organizations.
(CPO, Toyota)
40%
Sourcing &
Category
Management
30%
Compliance
20%
Aggregation
10%
Other Efficiencies
10 – 15% average
indirect spend
savings
© CEL Procurement Limited 2014
Confidential 12
Leading
procurement
organisations
achieve 1.7 times
the profit growth
Leaders have 30%
additional savings
compared to lowest
performers
Leaders
procurement
function costs 50%
less compared to
lowest performers
The average
additional cost for
non compliant
spend is 22%
© CEL Procurement Limited 2014
Confidential 13
© CEL Procurement Limited 2014
Confidential 14
Technology & data
Talent
Collaboration
Value & Purpose
Structural
Measures
© CEL Procurement Limited 2014
Confidential 15
IndustryHousing
Leaders
Stand alone; low to no
integration; no data;
finance orientated,
reliant on suppliers
Basic integration;
compliance, analytics,
catalogues,
workflows; big data or
teenage sex; risk
management, trackers
Intraoperative
applications;
information &
knowledge nexus;
smart data; predictive;
on-demand source to
pay - SaS
© CEL Procurement Limited 2014
Confidential 16
Administrator; process
expert; price
orientated; limited
commercial
awareness
Procurement experts;
EU experts; Policy &
process; Basic
analytics; Basic
category management
Financial, commercial
& category acumen;
innovation focused –
ideas not products &
services; customer,
supplier & business
centric; Collaboration
skills; consultant,
networker, analyst
LeadersIndustryHousing
© CEL Procurement Limited 2014
Confidential 17
Un-committed
aggregation;
Standardisation; Best
practice
Synergy;
competencies;
committed
aggregation;
partnerships, JV
models, alliances;
partial outsourcing
Value creation;
competitive
advantage; viral;
exclusivity;
outsourcing –
procurement on
demand
LeadersIndustryHousing
© CEL Procurement Limited 2014
Confidential 18
Policing, audit,
compliance,
regulation; Tendering;
Internal
benchmarking; cost,
price, savings
measurement; CSR
Evidence based
analytics; Life time
costing; Knowledge
broker; risk
management; social
output – triple bottom
line
Focus on top &
bottom line;
Predictive forecasting;
Growth focussed not
cost focussed; Social
outcome
LeadersIndustryHousing
© CEL Procurement Limited 2014
Confidential 19
Low resource
investment;
Functional; Limited
influence; In-house;
Implement
Finance focussed;
Project related;
Partnerships; Growing
voice; Involved at the
end of the planning
process
CPO level; Horizontal
working; Outsourcing;
Involved in strategy
development; Key to
product & service
innovation
LeadersIndustryHousing
© CEL Procurement Limited 2014
Confidential 20
Price saving;
compliance; supplier
data reliance; In-
sector benchmarking;
Cost reduction not
avoidance; Budget
adherence
Total cost savings;
Social value; Analytics
KPI’s; Risk analysis;
Corporate goals;
Deliver on budget not
do we need the
budget
Working cap
requirements –
liquidity; Social return;
Top & bottom line
impact – value add;
Financial & balance
sheet measures; Risk
mitigation; Predictive
measures
© CEL Procurement Limited 2014
Confidential 21
© CEL Procurement Limited 2014
Confidential 22
Consortia
Provider
Community
Supplier
Supplier
Supplier
Supplier
Provider
Community
Provider Provider ConsortiaSupplier
Supplier
Supplier
Supplier
Supplier
CEO
CFO
Finance Team
Procurement
Team
Centralised or
decentralised
CEO
CFO CPO
Centre led +
outsourcing
ERP
Housing
Management
System
Finance System
P2P System
Provider
Systems
Supplier
Systems
• Don’t allow the present to dictate the future
• The opportunities are massively important
• It makes the most commercial sense
• Make the transformation
© CEL Procurement Limited 2014
Confidential 23

Charting your path to delivering world class procurement

  • 1.
    1 © CEL ProcurementLimited 2014 Confidential Procurement 10 years on…..and on….. Steven Malone, Managing Director, CEL Procurement Sources – Deloitte, PwC, Cap Gemini, CIPS, Ariba, Liverpool University, IBM, CEL Procurement
  • 2.
    © CEL ProcurementLimited 2014 Confidential 2 Todays procurement challenge Shaping the opportunity for housing Where are we aiming for?
  • 3.
    © CEL ProcurementLimited 2014 Confidential 3
  • 4.
    © CEL ProcurementLimited 2014 Confidential 4 Mergers & Acquisitions Regulation Customers Outsourcing (Delivery Models) Organisational Strategy Metrics Global Impact
  • 5.
    © CEL ProcurementLimited 2014 Confidential 5 Cost Savings Increase Value for Money Reduce Non-Compliant Spend Improve Spend Visibility Minimise Procurement Risk Technology Data Process Talent
  • 6.
    © CEL ProcurementLimited 2014 Confidential 6 70% Believe that procurement’s importance is increasing in the sector 1/3 Only 1/3 feel they are sufficiently resourced 80% Don’t think their procurement team will increase in size over the next three years 42% Have no Chartered Institute of Purchasing and Supply qualified team members 57% Of large and 41% of small housing organisations don’t carry out benchmarking despite thinking it’s important 14% Have total spend visibility. Nearly 25% believe their spend visibility is poor
  • 7.
    © CEL ProcurementLimited 2014 Confidential 7 Aggregation Regulation Social Value Insight Value Creators Social Housing Industry Leaders
  • 8.
    © CEL ProcurementLimited 2014 Confidential 8
  • 9.
    © CEL ProcurementLimited 2014 Confidential 9 HCA Global Accounts 2013 £millions Decreasing external spend by 10% Increasing revenues by 10% Decreasing labour by 10% Revenues £14,860 £14,860 £16,346 £14,860 Non addressable costs £3,994 £3,994 £4,397 £3,682 External costs £7,017 £6,315 £7,683 £7,017 Operating surplus £3,850 £4,551 £4,266 £4,161 Change in net surplus (£) £701 £416 £311 Change in net surplus (%) 18.2% 10% 8%
  • 10.
    © CEL ProcurementLimited 2014 Confidential 10
  • 11.
    © CEL ProcurementLimited 2014 Confidential 11 “The standard procurement tactics of aggregating volume and negotiating prices with big suppliers just is not enough if you have to ensure security of supply and drive competitive edge for the company.” What more is needed? For a start, dynamic relationships with suppliers and more synergistic relationships across their organizations. (CPO, Toyota) 40% Sourcing & Category Management 30% Compliance 20% Aggregation 10% Other Efficiencies 10 – 15% average indirect spend savings
  • 12.
    © CEL ProcurementLimited 2014 Confidential 12 Leading procurement organisations achieve 1.7 times the profit growth Leaders have 30% additional savings compared to lowest performers Leaders procurement function costs 50% less compared to lowest performers The average additional cost for non compliant spend is 22%
  • 13.
    © CEL ProcurementLimited 2014 Confidential 13
  • 14.
    © CEL ProcurementLimited 2014 Confidential 14 Technology & data Talent Collaboration Value & Purpose Structural Measures
  • 15.
    © CEL ProcurementLimited 2014 Confidential 15 IndustryHousing Leaders Stand alone; low to no integration; no data; finance orientated, reliant on suppliers Basic integration; compliance, analytics, catalogues, workflows; big data or teenage sex; risk management, trackers Intraoperative applications; information & knowledge nexus; smart data; predictive; on-demand source to pay - SaS
  • 16.
    © CEL ProcurementLimited 2014 Confidential 16 Administrator; process expert; price orientated; limited commercial awareness Procurement experts; EU experts; Policy & process; Basic analytics; Basic category management Financial, commercial & category acumen; innovation focused – ideas not products & services; customer, supplier & business centric; Collaboration skills; consultant, networker, analyst LeadersIndustryHousing
  • 17.
    © CEL ProcurementLimited 2014 Confidential 17 Un-committed aggregation; Standardisation; Best practice Synergy; competencies; committed aggregation; partnerships, JV models, alliances; partial outsourcing Value creation; competitive advantage; viral; exclusivity; outsourcing – procurement on demand LeadersIndustryHousing
  • 18.
    © CEL ProcurementLimited 2014 Confidential 18 Policing, audit, compliance, regulation; Tendering; Internal benchmarking; cost, price, savings measurement; CSR Evidence based analytics; Life time costing; Knowledge broker; risk management; social output – triple bottom line Focus on top & bottom line; Predictive forecasting; Growth focussed not cost focussed; Social outcome LeadersIndustryHousing
  • 19.
    © CEL ProcurementLimited 2014 Confidential 19 Low resource investment; Functional; Limited influence; In-house; Implement Finance focussed; Project related; Partnerships; Growing voice; Involved at the end of the planning process CPO level; Horizontal working; Outsourcing; Involved in strategy development; Key to product & service innovation LeadersIndustryHousing
  • 20.
    © CEL ProcurementLimited 2014 Confidential 20 Price saving; compliance; supplier data reliance; In- sector benchmarking; Cost reduction not avoidance; Budget adherence Total cost savings; Social value; Analytics KPI’s; Risk analysis; Corporate goals; Deliver on budget not do we need the budget Working cap requirements – liquidity; Social return; Top & bottom line impact – value add; Financial & balance sheet measures; Risk mitigation; Predictive measures
  • 21.
    © CEL ProcurementLimited 2014 Confidential 21
  • 22.
    © CEL ProcurementLimited 2014 Confidential 22 Consortia Provider Community Supplier Supplier Supplier Supplier Provider Community Provider Provider ConsortiaSupplier Supplier Supplier Supplier Supplier CEO CFO Finance Team Procurement Team Centralised or decentralised CEO CFO CPO Centre led + outsourcing ERP Housing Management System Finance System P2P System Provider Systems Supplier Systems
  • 23.
    • Don’t allowthe present to dictate the future • The opportunities are massively important • It makes the most commercial sense • Make the transformation © CEL Procurement Limited 2014 Confidential 23

Editor's Notes

  • #20 Typically in housing the procurement function deals with the overhead spend areas which represent low strategic importance and value. What will Procurement’s role be in that future? Will Procurement get the current recognition that 61% of the respondents to the 2010 CPO survey state - ‘as a winner of delivering sustained value and strategic cost reductions’ - or will Procurement still be seen as a tactical, undervalued entity of the business? despite the propensity to be impactful, purchasing organizations remain unable to realize or deliver the full value from their operations. This can be largely attributed to the inability to drive greater synergies through aggregation on a geographical level or across business units, the lack of exploitation of cost savings and sourcing decision through low cost countries, poor leverage of supplier innovation, a burdened interface with business users, and the slow adaptation and exploration of a new business environment. Move from either central or decentralised to a central led strategy – This is what industry is doing.
  • #21 Inside housing – margin on top RP’s “The Procurement organization measures the amount of new business ideas that they develop jointly with the business.” Head of Corporate Procurement Major Logistics Provider Percentage of innovations driven by Procurement coming from the supply chain • the contribution of Procurement in the sustainable objectives of the entire organization • Involvement in initiatives; internal collaboration with the business or functions • Total Cost of Ownership approach • Or, as the Head of Corporate Procurement for a major Logistics Provider noted, his Procurement organization measures the amount of new business ideas that they develop jointly with the business.
  • #23 Cost is important but value is king! Nissan & Sunderland concept of supply chain re-locating to the local area & driving up the skills, jobs and local economy in the area.