SlideShare a Scribd company logo
Hire the Most AMAZING
Workers
Thank You!
Bob Russo Tracy Denora
You get what
you pay for
Where do I
find them?
• High School/College ROTC programs.
• Gyms/Cross-training memberships.
• Ex-military/honorable discharges.
• One-Stop Career Centers.
• The Service sector.
• Your Social & Professional networks.
• Referrals from those you trust most.
• Process to track/cultivate your most
lucrative recruiting sources.
The Chazin GroupThe Chazin GroupWhere do you find them?
Plunder from the well-
respected
Competitive Intelligence
• 24 Hour follow-up on ALL leads.
• Receive Positive reviews.
• No damage on a move.
• Showing up early/on-time.
• Treat customers with civility and respect.
• Be on your BEST behavior.
The Chazin GroupThe Chazin GroupReward Desired Outcomes
• Obtain Client referrals.
• Send Thank-You right after move.
• Obtain referrals.
• Solicit client testimonials.
• Ask: “What could we have done better?”
The Chazin GroupThe Chazin GroupReward Desired Outcomes
Make recruiting a year-
long priority
Build Your
IDEAL
Employee
Profile
Hire Superheroes for desired
traits and characteristics
• Embrace Discomfort
• Curious
• Like to ask: “Why?” & “What If?”
• Seek New Responsibilities
• Find GREAT Allies
• Are Ethical
• Take Calculated Risks.
• Care About Their
Legacy (To What End?)
• Take Leadership Roles.
• Embrace Change.
• Run Towards
Challenges.
• Practice agility.
• Active in their
Communities?
•Obtain employee referrals from your
best workers.
•Ask your best workers how to
improve the business (Idea
Generation program.)
•Develop a formal
coaching/mentoring/sponsor
program.
•Hire based on ideal employee traits,
not job descriptions.
The Chazin GroupThe Chazin GroupHire the BEST Workers
Revisit your hiring
process
• Change your interview questions to focus
on their experience servicing clients.
• Ask:
• How did you go “Above and Beyond? when
serving clients?
• Tell me something you did that you are proud
of, as a “success story” serving clients.
• What do you know about us?
• Why do you want to work here?
The Chazin GroupThe Chazin GroupRevisit Your Hiring Process
Build an amazing
reputational culture
• Vision, Mission, Core Values.
• 365-day/Year Employee Communication
Program.
• Self-Managed Teams.
• Give Employees Work Autonomy.
• Learn what motivates each of your
people.
• Have your people hire each other.
• 360-degree Reviews.
• Fire Managers; Hire Leaders.
The Chazin GroupThe Chazin GroupAn Amazing Culture
Invest in your people with
training because…
“Your work is
going to fill a large
part of your life,
and the only way
to be truly
satisfied is to do
what you believe is
great work...”
Ask
Questions!
S
Thank You!
Amazon , B&N.com
LinkedIn.com/in/ethanchazin
Twitter: @EthanChazin
TheChazinGroup.com
Ethan@TheChazinGroup.com
TEL: 201.683.3399 | CELL: 917.239.5571
Contact Me

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Find Hire Retain Rock-star Employees in ANY Job Market

  • 1. Hire the Most AMAZING Workers
  • 2. Thank You! Bob Russo Tracy Denora
  • 4.
  • 5.
  • 7. • High School/College ROTC programs. • Gyms/Cross-training memberships. • Ex-military/honorable discharges. • One-Stop Career Centers. • The Service sector. • Your Social & Professional networks. • Referrals from those you trust most. • Process to track/cultivate your most lucrative recruiting sources. The Chazin GroupThe Chazin GroupWhere do you find them?
  • 8. Plunder from the well- respected
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. • 24 Hour follow-up on ALL leads. • Receive Positive reviews. • No damage on a move. • Showing up early/on-time. • Treat customers with civility and respect. • Be on your BEST behavior. The Chazin GroupThe Chazin GroupReward Desired Outcomes
  • 16. • Obtain Client referrals. • Send Thank-You right after move. • Obtain referrals. • Solicit client testimonials. • Ask: “What could we have done better?” The Chazin GroupThe Chazin GroupReward Desired Outcomes
  • 17. Make recruiting a year- long priority
  • 19. Hire Superheroes for desired traits and characteristics
  • 20. • Embrace Discomfort • Curious • Like to ask: “Why?” & “What If?” • Seek New Responsibilities • Find GREAT Allies • Are Ethical
  • 21. • Take Calculated Risks. • Care About Their Legacy (To What End?) • Take Leadership Roles. • Embrace Change. • Run Towards Challenges. • Practice agility. • Active in their Communities?
  • 22. •Obtain employee referrals from your best workers. •Ask your best workers how to improve the business (Idea Generation program.) •Develop a formal coaching/mentoring/sponsor program. •Hire based on ideal employee traits, not job descriptions. The Chazin GroupThe Chazin GroupHire the BEST Workers
  • 24. • Change your interview questions to focus on their experience servicing clients. • Ask: • How did you go “Above and Beyond? when serving clients? • Tell me something you did that you are proud of, as a “success story” serving clients. • What do you know about us? • Why do you want to work here? The Chazin GroupThe Chazin GroupRevisit Your Hiring Process
  • 26. • Vision, Mission, Core Values. • 365-day/Year Employee Communication Program. • Self-Managed Teams. • Give Employees Work Autonomy. • Learn what motivates each of your people. • Have your people hire each other. • 360-degree Reviews. • Fire Managers; Hire Leaders. The Chazin GroupThe Chazin GroupAn Amazing Culture
  • 27. Invest in your people with training because…
  • 28.
  • 29. “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work...”
  • 31. S
  • 34.