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TOP 5 NO CODE REQUIRED
CONFIGURATIONS – ROUND 2
Kim Miller
Sr. Professional Services Consultant
SugarCRM
#SugarCon
Presentation Topics
• 5 Configurations you can use
– Use Case
– Demonstration
• Developer tools
– Studio
– Roles
1 – Auto-populate Custom Fields during
Lead Conversion
• Issue
– Custom field was created in the leads module; it
should auto-populate the contact record after lead
conversion
• Resolution
– Create identical fields in each module
• Admin Tool Used: Studio
– Custom fields
2 – Display a Message for Users
• Issue
– Sales reps should see a message display for
“management approval requires a 2-day lead time” if
they check a “Review Needed” checkbox
• Resolution
– Create a HTML field dependent on the “Review
Needed” checkbox being checked
• Developer Tool Used: Studio
3– Remove Field Viewing Rights for
Specific Users
• Issue
– Sales Ops should be the only users to view an
“Approval Notes” field entered by managers
• Resolution
– Create a role to restrict viewing rights to this field for
“sales rep” users
• Admin Tool Used: Roles
– Field level permissions
4 – Rename Sub-panels
• Issue
– Some of the Sugar nomenclature doesn’t match your
company business terms
• Resolution
– Change the name of module(s) to meet your needs
• Developer Tool Used: Studio
5 – ScanBizCard
• Issue
– Sales is in the field constantly and wants an easy way
to get contact data in the system
• Resolution
– Utilize the ScanBizCard app to use your mobile
phone to get contact records in Sugar immediately
• Tools Used: App & Mobile Phone
THANK YOU
#SugarCon

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Top 5 No Code Required Configurations - Round 2

  • 1. TOP 5 NO CODE REQUIRED CONFIGURATIONS – ROUND 2 Kim Miller Sr. Professional Services Consultant SugarCRM #SugarCon
  • 2. Presentation Topics • 5 Configurations you can use – Use Case – Demonstration • Developer tools – Studio – Roles
  • 3. 1 – Auto-populate Custom Fields during Lead Conversion • Issue – Custom field was created in the leads module; it should auto-populate the contact record after lead conversion • Resolution – Create identical fields in each module • Admin Tool Used: Studio – Custom fields
  • 4. 2 – Display a Message for Users • Issue – Sales reps should see a message display for “management approval requires a 2-day lead time” if they check a “Review Needed” checkbox • Resolution – Create a HTML field dependent on the “Review Needed” checkbox being checked • Developer Tool Used: Studio
  • 5. 3– Remove Field Viewing Rights for Specific Users • Issue – Sales Ops should be the only users to view an “Approval Notes” field entered by managers • Resolution – Create a role to restrict viewing rights to this field for “sales rep” users • Admin Tool Used: Roles – Field level permissions
  • 6. 4 – Rename Sub-panels • Issue – Some of the Sugar nomenclature doesn’t match your company business terms • Resolution – Change the name of module(s) to meet your needs • Developer Tool Used: Studio
  • 7. 5 – ScanBizCard • Issue – Sales is in the field constantly and wants an easy way to get contact data in the system • Resolution – Utilize the ScanBizCard app to use your mobile phone to get contact records in Sugar immediately • Tools Used: App & Mobile Phone

Editor's Notes

  1. I like the HTML warning message as used in demo_vert 6.x, I just tested it in 7.1.5 and it worked.I added a check box field labeled "Review Needed"then added a HTML field of the following:---------- html -----------------------<p><span style="font-family: mceinline; color: red; font-size: 14px;"><strong><span style="font-family: mceinline;">Please indicate that you've completed the Discovery phase by fully completing the previous tab before entering the Solution phase</span></strong></span></p>
  2. Create a role for
  3. Rename “Accounts” to “Companies”Rename “Leads” to “Prospects”