This document provides an organizational analysis of Wholesale Distributor which was established in 1928. It discusses the company's vision, value proposition with three business units, product line, business situation with $11 million in 2008 revenue and sales flat year-to-date, issues with a competitive market and customers looking to save money, and recommendations to encourage employees to cut expenses while maintaining morale. Key recommendations include using a 4R model to empower employees, implementing job descriptions, going green to conserve supplies, improving bi-weekly sales emails, and presenting the DICE+1 framework to staff.

1. Organizational Analysis

2. History Wholesale Distributor Company established in 1928 History of rapid growth In ten short years…

3. Shippers Supply Vision:We will meet or exceed our customer’s expectations. Everyone who comes in contact with our company will have a positive experience through courteous and efficient service.

4. Value Proposition We strive to be to the best, “easy-to-buy-from” source for companies that produce, store, and/or transport products and who desire personalized attention to reduce their overall cost of operations.

5. Three Business Units Shipping and Packaging Solutions Industrial Solutions Productivity Solutions

6. Product Line

7. OPM Assessment Week 2: BUSN610 7 Business Situation Business Results 1 3 2 5 Structure Rewards 4 Business Strategy Culture Tasks DecisionMaking Information People

8. Business Situation $300 to $350 Million market in Upper Midwest $11 million in 2008 Revenue Sales Flat YTD Very competitive Customers looking to save money either by buying lesser quantity or lower quality

9. Business Strategy We help customers in getting their products from Point A to Point B with these principles in mind: Arrives in Good Condition Leaves a good Impression Solution is Cost Effective

10. Our Difference: Our value demonstrates itself through the combination of knowledgeable employees that are eager to serve; wide product selection and reliable quality; outstanding customer & vendor partnerships; and competitive pricing that the market demands.

14. Business Results Sales are Flat YTD Employee expectation of being adequately rewarded for their contribution may be in danger.

16. Payroll is 80% of expenses – other 20% is utilities and rent

17. Ways to conserve cash and promote quality.

19. 4R Model Relationship: Maintain it to empower the employees as well rewarding them. Responsibilities: Empower others to accept and adjust with the new changes within the company. Roles: sharing the same vision, follow the strategy then execute it properly achieve the results. Motivating the employees , so they will be aligned to complete each others roles.

20. Shippers Supply VisionWe will meet or exceed our customer’s expectations. Everyone who comes in contact with our company will have a positive experience through courteous and efficient service.

22. Recommendation #1 4-R Model: Relationships Team Building Event to brainstorm ideas to think outside the box. Need to avoid going to competitor for solutions and products. Example: game of Taboo.

23. Recommendation #2 Implement the use of job descriptions of employees Employee ownership Commitment versus compliance Boost morale Empower employees Reward employees

24. Recommendation #3 Go Green: Conserving office supplies. Buy reusable plates, cups, and flatware Save Copy paper - Don’t print. If necessary print on both sides

25. Recommendation #4 Bi-Weekly Sales e-mail that is sent out needs to be improved. Simple and Meaningful for All Employees Bar Graph or Chart easy to read Monthly Goal vs. Bi-Weekly Goal Units shipped YTD % to Budget Goal Inspirational quote should be listed on the bottom of the E-mail and match the message

26. Recommendation #5 Presenting DICE+1 to Staff