FC creation and tracking of consignment

Fulfillment Center -
Creation and Tracking of
consignment
In this module, we will discuss :-
1. What is the procedure to send products to the FC?
2. How to check the details of payments and returns on the seller panel?
3. How to raise a ticket from the Support tab?

Create consignment
(Consignment creation)
Book the time slot of your FC
Send the stock to your FC
Track your consignments
What is the procedure to send products to the FC?

Click on Warehouse Manager
Find the desired FC by
its Warehouse ID
Creation of consignment is necessary to send products to the FC. To create a consignment, follow these steps -
1
2
2
1

Click on Create Consignment3
3

You can check the available
units in the FC
Enter the units you want to
transfer
4
5
4
5 Click on Create consignment6
6

Invalid products – The products for which the HSN is not present will fall into this bucket. These products will be
greyed out
Whichever products are falling
under the Invalid product list
will not be added to the total
consignment units
7
7

Valid products - This section will mention all the products in the consignment, including the products for which
the capacity has been breached
Products for which capacity has
been breached will be
displayed first, followed by the
rest of the products
8
8

If the Current consignment units
is more than the Maximum
allowed units, you need to
reduce the units and make it
lesser or equivalent in number
to the Maximum allowed units
8a
8b
10
9
Click on Confirm
Click on Schedule Now to
schedule your booking slot
Click here to reduce the units
8a
8b
9
10

A pop-up will appear. Here, you
can select your slot according to
the availability of units and time
12
11
12 Click on Confirm
Note - If the number of units exceed the availability, you need to create multiple consignments.
11

Click on Done to initiate the
consignment successfully
13
13
Note - You need to schedule you consignment otherwise your consignment will not be created

This is the creation date of your consignment
Ensure that your consignment reaches the Warehouse on the scheduled Date and Time
14 15
15
14

Click on Download STN16
16

Select the source warehouse
from where the products will be
shipped to the FC
17
18 Click on Confirm
The STN invoice will be
downloaded in your system
18
17

This is a sample of the STN
invoice
You have to take the print out
of this page and sent it along
with the shipment to the FC
19
19

To schedule your booking later,
click on Later
20
20
21
Click on Confirm21
To schedule your time slot, follow these steps -

Click on Done to initiate the
consignment successfully
22
22
Note - You need to schedule you consignment otherwise your consignment will not be created

Click here to schedule your respective consignment23
23

A pop-up will appear, here you
can select your slot according
to the availability of units and
time
24
Note - If the number of units exceed the availability, you need to create multiple consignments
Click on Confirm25
25
24

Click on Done to confirm the
consignment
26
26

This is the creation date of your consignment
Ensure that your consignment reaches the Warehouse on the scheduled Date and Time28
27
27 28

Find the desired FC by
its Warehouse ID
1
2
2
1
To create the consignment in bulk, follow these steps -
What is the procedure to send products to the FC in
bulk?

Click on Create Consignment3
3
bulk?

Click on Bulk STN Upload4
4
bulk?

Click on Download Sample CSV5
5
bulk?

Enter the Product ID,
Warehouse ID, and Quantity
Enter only those product IDs
which have already been tagged
in the respective warehouse
6
6
Note - Save the file in the (.csv) format and do not use special characters in the file name
bulk?

a. Click on Choose file to
upload the saved file
b. Click on Upload
7
7b
7a
bulk?

You can check the status of the
processed file in file center
8
8
bulk?

Click on Track Consignment
9
9
bulk?

Here you can check your created STN
10
10
bulk?

In case the STN is not created,
The seller can download the
processed file from the file center
to check for any errors
11
11
bulk?

Click on Review12
12
bulk?

Select Schedule Now13
13
14
Click on Confirm14
bulk?

a. Select the available slot
b. Click on Confirm
15
15b
15a
bulk?

Your consignment has been
created
Click on Done
16
16
bulk?

Here you can check your
scheduled date and time
Ensure that your consignment
reaches the Warehouse on the
scheduled Date and Time
17
17
bulk?

Click on Download STN from
the dropdown
18
18
bulk?

Select the source warehouse
from where the products will be
shipped to the FC
19
20 Click on Confirm
The STN invoice will be
downloaded in your system
20
19
bulk?

This is a sample of the STN
invoice
You have to take the printout
of this page and sent it along
with the shipment to the FC
21
21
bulk?

2
1
Click on Track consignment
1
2
How can you track your consignment?
To track your consignments, follow these steps -

Click on the respective
Consignment Name
3
3

You can check your Tracking ID
Once you create the consignment, you can check the status of your consignment
4
5
5
4

It means that you have created
the consignment, and your
products are ready for transfer
a
Transfer
a
Status – Ready for Transfer

It means that the consignment is
in transit and is yet to arrive at
the FC
a
It means that the consignment
has arrived at the FC in the
scheduled time slot
b
b
a
Status – Arrived

It means that the product
counting is yet to be done
a
It means the product count does
not match with the Data.
However, the received units will
be proceeded for Quality check
process
c
Transfer
Transfer
Transfer
It means the product counting is
completed and matched with the
data
b
a
b
c
Status – Counted

It means the Quality Check of the
products is yet to be done
a
It means the quality of the
products has been rejected
Now, the FC SPOC will connect
with you for the same
c
Transfer
Transfer
Transfer
It means the Quality Check of the
products is completed and the
products are stored successfully
in the FC
b
b
a
c
Status – Inbound completed

It means the Quality Check
process of the received partial
units has been completed and
the products have been stored
successfully in the FC
a
Status – Inbound completed
a

Units Transferred - Number of units that you have transferred
Units Arrived - Number of units that have arrived at the FC
6a 6b
6a
6b

QC Failed - Number of units which have failed the Quality Check process
Net Inbound - Number of units which are stored in the FC
6c 6d
6c
6d

Click on Download CSV to download the complete data7
7

You can check the complete
consignment details
8
8

How to raise a ticket from the Support tab?
Click on the Seller Support
tab
1
1
To raise a ticket related to the fulfillment center, follow these steps -

Click on Fulfillment Center
2
2

Select the sub-category of your query
Select the additional category of your query
3
4
4
3

5 Read the instructions carefully
Enter the details6
5
6

Click on Submit Ticket
Our support team will get in
touch with you soon
7
7

Thanks everyone!
For any query, please raise a ticket on Support

FC creation and tracking of consignment

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