In this module we will discuss :-
What is the procedure to send products to FC?
How to check the details of payments and returns on seller panel?
How to raise a ticket from support tab?
The document discusses the procedures for sending products to a fulfillment center (FC), tracking consignments, and raising support tickets. It outlines the steps to create a consignment by booking a time slot, sending stock to the FC, and tracking consignments. It also describes how to create consignments in bulk by uploading a CSV file and scheduling delivery. Sellers can check consignment status and details on the tracking page. The final section explains how to raise a support ticket by selecting the query category and submitting details to the support team.
The document discusses the procedures for sending products to a fulfillment center (FC), tracking consignments, and raising support tickets. It outlines the steps to create a consignment by finding the FC, entering product details, scheduling a time slot, and downloading the shipment transfer note (STN). It also explains how to track a consignment's status from creation through quality checks and storage. The last section covers raising a support ticket by selecting issue categories and providing details.
Sap business one - The Dharamsi Morarji Chemical Co. Ltd.Sandeep Rathod
This document describes features of SAP Business One and its add-ons for weigh bridge, contracting job work, export, and duplicate sales order tracking. It outlines key capabilities like integrating weigh bridge data, automating processes for sales, purchasing, and inventory, and generating statutory and custom reports. Modules are described for weigh bridge, contracting job work, export, and tracking duplicate sales orders to streamline related business processes.
Fulfillment center- Creation and tracking of consignmentPaytm
In this module we will discuss:-
What is the procedure to send products to FC?
How to check the details of payments and returns on seller panel?
How to raise a ticket from support tab?
This document provides instructions for processing orders as a seller on the Paytm Mall platform. It discusses how to process single orders and bulk orders. For single orders, it outlines the 5 stages of order processing from confirmation to delivery. It also provides step-by-step instructions for processing a single order. For bulk orders, it describes how to download order details in a CSV file, process IMEI/serial numbers if applicable, assign couriers, generate packing slips and manifests for pickup.
The document discusses how to process orders in bulk on Paytm Mall. It outlines the 5 stages of order processing: To Handover, Shipped, Confirm and Pack, Request Pickup, and Delivered. It then provides step-by-step instructions on how to download order details in bulk, assign couriers, upload IMEI/serial numbers if applicable, download packing slips and manifests, and request order pickups from couriers. The document also explains how to download duplicate copies of documents and the Paytm Mall invoice.
The document discusses the procedures for sending products to a fulfillment center (FC), tracking consignments, and raising support tickets. It outlines the steps to create a consignment by booking a time slot, sending stock to the FC, and tracking consignments. It also describes how to create consignments in bulk by uploading a CSV file and scheduling delivery. Sellers can check consignment status and details on the tracking page. The final section explains how to raise a support ticket by selecting the query category and submitting details to the support team.
The document discusses the procedures for sending products to a fulfillment center (FC), tracking consignments, and raising support tickets. It outlines the steps to create a consignment by finding the FC, entering product details, scheduling a time slot, and downloading the shipment transfer note (STN). It also explains how to track a consignment's status from creation through quality checks and storage. The last section covers raising a support ticket by selecting issue categories and providing details.
Sap business one - The Dharamsi Morarji Chemical Co. Ltd.Sandeep Rathod
This document describes features of SAP Business One and its add-ons for weigh bridge, contracting job work, export, and duplicate sales order tracking. It outlines key capabilities like integrating weigh bridge data, automating processes for sales, purchasing, and inventory, and generating statutory and custom reports. Modules are described for weigh bridge, contracting job work, export, and tracking duplicate sales orders to streamline related business processes.
Fulfillment center- Creation and tracking of consignmentPaytm
In this module we will discuss:-
What is the procedure to send products to FC?
How to check the details of payments and returns on seller panel?
How to raise a ticket from support tab?
This document provides instructions for processing orders as a seller on the Paytm Mall platform. It discusses how to process single orders and bulk orders. For single orders, it outlines the 5 stages of order processing from confirmation to delivery. It also provides step-by-step instructions for processing a single order. For bulk orders, it describes how to download order details in a CSV file, process IMEI/serial numbers if applicable, assign couriers, generate packing slips and manifests for pickup.
The document discusses how to process orders in bulk on Paytm Mall. It outlines the 5 stages of order processing: To Handover, Shipped, Confirm and Pack, Request Pickup, and Delivered. It then provides step-by-step instructions on how to download order details in bulk, assign couriers, upload IMEI/serial numbers if applicable, download packing slips and manifests, and request order pickups from couriers. The document also explains how to download duplicate copies of documents and the Paytm Mall invoice.
The document discusses how to process orders in bulk on Paytm Mall. It outlines the 5 stages of order processing: To Handover, Shipped, Delivered, Confirm and Pack. It then provides step-by-step instructions on how to download order details in bulk, assign couriers, generate manifests, request pickups, and download invoices. Packaging guidelines are also listed to ensure smooth order fulfillment.
This document outlines the process for merchants to bulk process orders in multiple steps:
1. Download the order CSV file by selecting date filters and clicking download
2. Assign couriers or update order statuses in bulk by uploading the CSV
3. Request pickup in bulk by uploading the success file and downloading the manifest
4. Track orders through dispatched, shipped, and delivered tabs to monitor fulfillment progress.
This document outlines the process for merchants to bulk process orders in multiple steps:
1. Download order details in CSV format using date filters
2. Assign couriers or request pickups in bulk by uploading the CSV file
3. A manifest containing order details will be downloaded which needs to be printed in duplicate for handover
4. Order statuses can then be viewed in dispatched, shipped and delivered tabs as fulfillment progresses
The document discusses how non-LMD (Last Mile Delivery) sellers on Paytm Mall can process orders in bulk by downloading order files, filling in details like AWB numbers, uploading the files, generating packing slips, and marking orders as shipped to fulfill logistics requirements without Paytm Mall's logistic services. Non-LMD sellers have benefits like deciding their delivery areas and understanding customer needs better. The bulk order processing steps guide sellers through requesting pickups, confirming orders, uploading shipment data, and tracking order statuses.
Bulk order processing for LMD sellers-Packaging typePaytm
1. The document provides steps to process orders in bulk on the Paytm Mall platform, including downloading order details, assigning couriers, uploading IMEI/serial numbers, generating packing slips and manifests, and requesting pickup.
2. Key steps include filtering orders, downloading order details, assigning couriers via CSV upload, filling IMEI/serial numbers if electronic products, downloading packing slips, selecting orders and downloading pickup requests, and generating a manifest CSV to request bulk pickup.
3. Courier pickup must be requested before 12 PM to ensure same day pickup by 6 PM, with signatures required on the manifest copies.
Steps to process gift orders in bulk for LMD sellersPaytm
This document discusses how to process bulk orders, identify gifting orders, download duplicate documents, and invoices on Paytm Mall. It outlines the 5 stages of order processing: to handover, shipped, delivered, confirm and pack, and requested pickup. Steps are provided to identify gifting orders, process orders in bulk up to 5000 by downloading order details, assigning couriers, and requesting pickup in bulk. Instructions are also given for downloading duplicate packing slips, manifests, and Paytm Mall invoices for orders.
1. The document provides steps for merchants to process orders in bulk on the Paytm Mall platform, up to 5000 orders. It outlines downloading order details in CSV format, assigning couriers, uploading IMEI/serial numbers if applicable, generating packing slips and manifests, and requesting pickup from couriers.
2. Key steps include filtering orders, downloading the order detail CSV, creating a new CSV with order IDs and item IDs, assigning couriers via the bulk upload function, downloading and filling an IMEI/serial number CSV if needed, generating packing slips and a manifest, selecting orders for pickup, and obtaining signatures for handoff.
3. Merchants can then track
The Flipkart Advantage (FA) service now allows sellers to seamlessly track their inventory through the consignment process, generate reports on their portal, and access quality check information. Specifically, sellers can now track consignments as they are received, check quality status, and monitor inventory available for sale, returns, and rejects. Sellers can also schedule consignment drops, view details on quality check tickets, and generate reports to track their FA inventory.
There are five stages of processing bulk orders on Paytm Mall:
1. To Handover - Orders are moved to this stage until picked up
2. Shipped - Orders are shipped from the seller's warehouse
3. Request Pickup - Sellers download the manifest slip
4. Confirm and Pack - Sellers acknowledge and pack the orders
5. Delivered - Orders are delivered to customers
Sellers can process bulk orders of up to 5000 by downloading order details, assigning couriers, uploading IMEI/serial numbers if applicable, downloading packing slips, and requesting pickup by uploading a manifest CSV file.
Steps to process orders in bulk for LMD sellersPaytm
Bulk orders can be processed in 5 stages:
1. To Handover - Orders are ready for pickup
2. Shipped - Orders are picked up from the warehouse
3. Request Pickup - Download the manifest slip to request pickup
4. Confirm and Pack - Acknowledge and pack the individual orders
5. Delivered - Orders are delivered to customers
Bulk orders up to 5000 can be processed by downloading order details, assigning couriers in bulk, uploading IMEI/serial numbers if needed, downloading packing slips, requesting pickup by uploading a manifest CSV file, and then tracking shipped and delivered orders.
Steps to process orders in bulk for MyStore or Gifting orders - LMD Paytm
This document discusses how to process bulk orders for MyStore/gifting orders on Paytm Mall. It provides instructions on how to identify these orders, process multiple orders at once by downloading order details in CSV format, generate packing slips and manifests for pickup in bulk, and download duplicate copies or invoices. The key steps include downloading order details, assigning couriers, uploading IMEI/serial numbers if needed, requesting pickup, and tracking order status. Packaging guidelines recommend using plain boxes without branding and transparent tape.
Creating Experts is the best SAP SD training institute in Chennai providing you the real time and live project scenarios training from the SAP consultants
There are several procedures to tag products with fulfillment centers (FCs) depending on whether a single product is being tagged to a single FC, multiple products to a single FC, a single product to multiple FCs, or multiple products to multiple FCs. To tag a single product to a single FC, select the product and FC from the warehouse manager tab and click confirm. To tag multiple products to a single FC or multiple FCs, download a sample CSV file, enter the product and FC IDs, upload the file, and click confirm.
In this module we will discuss :-
Who are non last mile delivery(Non-LMD) sellers?
Overview of orders tab on seller panel
How can you process all orders in bulk?
Steps to process orders in bulk for LMD sellers Paytm
There are five stages of processing bulk orders on Paytm Mall: 1) To Handover, 2) Shipped, 3) Request Pickup, 4) Confirm and Pack, 5) Delivered. Sellers can process bulk orders of up to 5000 by downloading order details, assigning couriers, and uploading IMEI/serial numbers if applicable. They then download packing slips, request pickup by uploading a manifest CSV, and track order statuses.
This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace:
1. Download order detail CSV files containing order IDs and item IDs within a specified date range. For electronic products, also download and fill out a CSV with IMEI/serial numbers.
2. Create tracking numbers in a CSV and upload. For electronic products, also upload the IMEI/serial number CSV.
3. Download packing slips and retail invoices, package orders with instructions, and request pickup after marking 250 orders for shipment at a time.
This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace:
1. Download order detail CSV files containing order IDs and item IDs within a specified date range. For electronic products, also download and fill out a CSV with IMEI/serial numbers.
2. Create tracking numbers in a CSV and upload. For electronic products, also upload the IMEI/serial number CSV.
3. Download packing slips and retail invoices, package orders with required labeling, and request pickup before the specified timeline to avoid penalties.
4. Mark orders as shipped in bulk by selecting orders and clicking "Mark Bulk Shipment".
In this module we will discuss :-
Who are non last mile delivery(Non-LMD) sellers?
Overview of orders tab on seller panel
How can you process all orders in bulk?
This document discusses the order processing steps for automobiles. It outlines the order lifecycle from when a customer places an order through delivery. The key steps are:
1) Processing the order by acknowledging, entering courier details, and uploading documents.
2) Marking the order as shipped once handed over to the courier.
3) Checking the status of shipped and delivered orders.
4) Verifying the uploaded documents by order ID.
multiple items order processing (lmd) multiple shipmentsPaytm
This document provides instructions for sellers on Paytm Mall to process orders with multiple items that require multiple shipments. It covers confirming such orders, identifying them, packing items, requesting pickups, and checking shipped and delivered orders. Sellers can process multiple item orders by confirming each item, packing all items together, and requesting pickup once ready. They can view shipment status on the "Shipped" and "Delivered" tabs and download duplicate documents if needed.
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Similar to Fulfillment center- Creation and tracking of consignment
The document discusses how to process orders in bulk on Paytm Mall. It outlines the 5 stages of order processing: To Handover, Shipped, Delivered, Confirm and Pack. It then provides step-by-step instructions on how to download order details in bulk, assign couriers, generate manifests, request pickups, and download invoices. Packaging guidelines are also listed to ensure smooth order fulfillment.
This document outlines the process for merchants to bulk process orders in multiple steps:
1. Download the order CSV file by selecting date filters and clicking download
2. Assign couriers or update order statuses in bulk by uploading the CSV
3. Request pickup in bulk by uploading the success file and downloading the manifest
4. Track orders through dispatched, shipped, and delivered tabs to monitor fulfillment progress.
This document outlines the process for merchants to bulk process orders in multiple steps:
1. Download order details in CSV format using date filters
2. Assign couriers or request pickups in bulk by uploading the CSV file
3. A manifest containing order details will be downloaded which needs to be printed in duplicate for handover
4. Order statuses can then be viewed in dispatched, shipped and delivered tabs as fulfillment progresses
The document discusses how non-LMD (Last Mile Delivery) sellers on Paytm Mall can process orders in bulk by downloading order files, filling in details like AWB numbers, uploading the files, generating packing slips, and marking orders as shipped to fulfill logistics requirements without Paytm Mall's logistic services. Non-LMD sellers have benefits like deciding their delivery areas and understanding customer needs better. The bulk order processing steps guide sellers through requesting pickups, confirming orders, uploading shipment data, and tracking order statuses.
Bulk order processing for LMD sellers-Packaging typePaytm
1. The document provides steps to process orders in bulk on the Paytm Mall platform, including downloading order details, assigning couriers, uploading IMEI/serial numbers, generating packing slips and manifests, and requesting pickup.
2. Key steps include filtering orders, downloading order details, assigning couriers via CSV upload, filling IMEI/serial numbers if electronic products, downloading packing slips, selecting orders and downloading pickup requests, and generating a manifest CSV to request bulk pickup.
3. Courier pickup must be requested before 12 PM to ensure same day pickup by 6 PM, with signatures required on the manifest copies.
Steps to process gift orders in bulk for LMD sellersPaytm
This document discusses how to process bulk orders, identify gifting orders, download duplicate documents, and invoices on Paytm Mall. It outlines the 5 stages of order processing: to handover, shipped, delivered, confirm and pack, and requested pickup. Steps are provided to identify gifting orders, process orders in bulk up to 5000 by downloading order details, assigning couriers, and requesting pickup in bulk. Instructions are also given for downloading duplicate packing slips, manifests, and Paytm Mall invoices for orders.
1. The document provides steps for merchants to process orders in bulk on the Paytm Mall platform, up to 5000 orders. It outlines downloading order details in CSV format, assigning couriers, uploading IMEI/serial numbers if applicable, generating packing slips and manifests, and requesting pickup from couriers.
2. Key steps include filtering orders, downloading the order detail CSV, creating a new CSV with order IDs and item IDs, assigning couriers via the bulk upload function, downloading and filling an IMEI/serial number CSV if needed, generating packing slips and a manifest, selecting orders for pickup, and obtaining signatures for handoff.
3. Merchants can then track
The Flipkart Advantage (FA) service now allows sellers to seamlessly track their inventory through the consignment process, generate reports on their portal, and access quality check information. Specifically, sellers can now track consignments as they are received, check quality status, and monitor inventory available for sale, returns, and rejects. Sellers can also schedule consignment drops, view details on quality check tickets, and generate reports to track their FA inventory.
There are five stages of processing bulk orders on Paytm Mall:
1. To Handover - Orders are moved to this stage until picked up
2. Shipped - Orders are shipped from the seller's warehouse
3. Request Pickup - Sellers download the manifest slip
4. Confirm and Pack - Sellers acknowledge and pack the orders
5. Delivered - Orders are delivered to customers
Sellers can process bulk orders of up to 5000 by downloading order details, assigning couriers, uploading IMEI/serial numbers if applicable, downloading packing slips, and requesting pickup by uploading a manifest CSV file.
Steps to process orders in bulk for LMD sellersPaytm
Bulk orders can be processed in 5 stages:
1. To Handover - Orders are ready for pickup
2. Shipped - Orders are picked up from the warehouse
3. Request Pickup - Download the manifest slip to request pickup
4. Confirm and Pack - Acknowledge and pack the individual orders
5. Delivered - Orders are delivered to customers
Bulk orders up to 5000 can be processed by downloading order details, assigning couriers in bulk, uploading IMEI/serial numbers if needed, downloading packing slips, requesting pickup by uploading a manifest CSV file, and then tracking shipped and delivered orders.
Steps to process orders in bulk for MyStore or Gifting orders - LMD Paytm
This document discusses how to process bulk orders for MyStore/gifting orders on Paytm Mall. It provides instructions on how to identify these orders, process multiple orders at once by downloading order details in CSV format, generate packing slips and manifests for pickup in bulk, and download duplicate copies or invoices. The key steps include downloading order details, assigning couriers, uploading IMEI/serial numbers if needed, requesting pickup, and tracking order status. Packaging guidelines recommend using plain boxes without branding and transparent tape.
Creating Experts is the best SAP SD training institute in Chennai providing you the real time and live project scenarios training from the SAP consultants
There are several procedures to tag products with fulfillment centers (FCs) depending on whether a single product is being tagged to a single FC, multiple products to a single FC, a single product to multiple FCs, or multiple products to multiple FCs. To tag a single product to a single FC, select the product and FC from the warehouse manager tab and click confirm. To tag multiple products to a single FC or multiple FCs, download a sample CSV file, enter the product and FC IDs, upload the file, and click confirm.
In this module we will discuss :-
Who are non last mile delivery(Non-LMD) sellers?
Overview of orders tab on seller panel
How can you process all orders in bulk?
Steps to process orders in bulk for LMD sellers Paytm
There are five stages of processing bulk orders on Paytm Mall: 1) To Handover, 2) Shipped, 3) Request Pickup, 4) Confirm and Pack, 5) Delivered. Sellers can process bulk orders of up to 5000 by downloading order details, assigning couriers, and uploading IMEI/serial numbers if applicable. They then download packing slips, request pickup by uploading a manifest CSV, and track order statuses.
This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace:
1. Download order detail CSV files containing order IDs and item IDs within a specified date range. For electronic products, also download and fill out a CSV with IMEI/serial numbers.
2. Create tracking numbers in a CSV and upload. For electronic products, also upload the IMEI/serial number CSV.
3. Download packing slips and retail invoices, package orders with instructions, and request pickup after marking 250 orders for shipment at a time.
This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace:
1. Download order detail CSV files containing order IDs and item IDs within a specified date range. For electronic products, also download and fill out a CSV with IMEI/serial numbers.
2. Create tracking numbers in a CSV and upload. For electronic products, also upload the IMEI/serial number CSV.
3. Download packing slips and retail invoices, package orders with required labeling, and request pickup before the specified timeline to avoid penalties.
4. Mark orders as shipped in bulk by selecting orders and clicking "Mark Bulk Shipment".
In this module we will discuss :-
Who are non last mile delivery(Non-LMD) sellers?
Overview of orders tab on seller panel
How can you process all orders in bulk?
Similar to Fulfillment center- Creation and tracking of consignment (20)
This document discusses the order processing steps for automobiles. It outlines the order lifecycle from when a customer places an order through delivery. The key steps are:
1) Processing the order by acknowledging, entering courier details, and uploading documents.
2) Marking the order as shipped once handed over to the courier.
3) Checking the status of shipped and delivered orders.
4) Verifying the uploaded documents by order ID.
multiple items order processing (lmd) multiple shipmentsPaytm
This document provides instructions for sellers on Paytm Mall to process orders with multiple items that require multiple shipments. It covers confirming such orders, identifying them, packing items, requesting pickups, and checking shipped and delivered orders. Sellers can process multiple item orders by confirming each item, packing all items together, and requesting pickup once ready. They can view shipment status on the "Shipped" and "Delivered" tabs and download duplicate documents if needed.
single item order processing (lmd) multiple shipmentsPaytm
1. The document discusses the process of handling single item orders with multiple shipments through Paytm Mall's logistics partners. This includes confirming orders, packing orders, requesting pickups, and tracking shipped and delivered orders.
2. Paytm Mall offers sellers the ability to use their logistics partners for fulfillment. This provides benefits like flat shipping rates nationwide, easy tracking, and automated payouts.
3. The key steps for processing a single item order are confirming the order details, packing the item, requesting a pickup by providing packaging details, and then tracking the order status. Sellers can also download duplicate documents like packing slips or manifests.
This document discusses how to cancel orders individually or in bulk on an e-commerce platform and check cancelled orders. It provides the following steps:
1. To cancel a single order, select the order and choose a cancellation reason from a dropdown menu before confirming cancellation.
2. To cancel orders in bulk, download a CSV file of selected orders, upload it after choosing a cancellation reason, and confirm cancellation.
3. To check cancelled orders, go to the Cancelled tab under Orders and view orders cancelled by the merchant or customer along with order details and status.
This document provides an overview of order management on an e-commerce platform. It discusses the orders tab interface, order types and stages, service level agreements (SLAs) for order fulfillment, and penalties for SLA breaches and order cancellations. The orders tab allows sellers to view, filter, and manage orders by status. Orders can be single-item or multiple-item. SLAs define the standard and expedited timelines for order shipping. Penalties of 3-7% of the order value are charged for late shipping or cancellations beyond grace periods. Tracking tools help sellers monitor SLA compliance and avoid financial penalties.
The document discusses how to create new products and upload products in bulk on an e-commerce platform. It provides step-by-step instructions on single product creation, including selecting categories, filling mandatory and optional attributes, uploading images, and submitting the product. It also outlines the process for bulk product uploads using a template, with details on selecting brands, downloading image links, filling the template, and submitting it. Finally, it defines the quality check process, where products are approved or rejected within 2-3 days before going live.
This document discusses how sellers can track order returns on their panel. It explains how to check cancelled orders, returns before delivery, and returns after delivery. For cancelled orders, sellers can view order details and download order files. For returns before delivery, sellers can filter orders by date or status. For returns after delivery, sellers can view orders by status like approved, picked, or returned, and raise disputes. The document provides guidance on tracking return order statuses and details.
This document discusses how sellers can track order returns on their panel. It explains that sellers can check cancelled orders by going to the Orders tab and selecting Cancelled. Returns before delivery can be found under the Returns tab by clicking on Returns before delivery. Returns after delivery are also under the Returns tab, with the status changing as the return progresses from Approved to Picked to Returned. Sellers are able to filter and download order details to track returns on their seller panel.
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to product returns. It outlines the cases where sellers can file PSA claims, such as damaged, missing, or wrong products. Sellers must submit supporting documents like product photos within 48 hours of receiving a disputed return. The document provides instructions for filing a PSA claim in the seller panel by clicking on tabs for returns and raising disputes. It also lists timelines for resolving different types of return issues under the PSA.
1. To track returns before delivery, sellers can check the Returns Before Delivery tab to view orders cancelled by customers before products are delivered. Order status options are Return Initiated and Return Delivered.
2. To track returns after delivery, sellers can check the Returns After Delivery tab. They can filter orders by date, order ID, item ID, etc. and view order status in stages like Approved, Picked, and Returned.
3. Sellers can view full order details, download order CSVs, and check parent order IDs for partial returns from these return tracking tabs.
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to returns. It outlines the process for filing a PSA claim within 48 hours of a disputed return. Sellers can file claims for delayed delivery, damaged/missing items, wrong items, or lost products. Claims require supporting photos/videos. To file a claim, sellers access the Returns tab and click "Raise Return Dispute" to submit details and attachments about the disputed item. The document also lists turnaround times for raising queries about different types of return issues.
This document provides information about Paytm Mall Seller Assurance (PSA) which protects sellers in the event of return damages or losses. It outlines the cases where a PSA claim can be raised such as delayed delivery, damaged products, missing items, or wrong products. It describes the process for raising a PSA claim through the seller panel by clicking on the Returns tab and filling out a ticket submission form along with required documentation. Finally, it lists the turnaround times (TATs) for raising queries for different types of return issues.
This document discusses how sellers can track product returns on their panel before and after delivery. It provides steps to check returns before delivery by going to the Returns tab and clicking on Returns before delivery. It also explains how to check returns after delivery by going to the Returns tab and clicking on Returns after delivery to view returns by status such as Approved, Picked, Returned, and All. The document provides guidance on filtering returns by date and other criteria and describes the various return stages visible to sellers on the returns panels.
1. The document discusses managing returns by defining what returns are, the types of returns, reasons for returns, and how to manage returns.
2. It defines returns as orders that are cancelled and sent back by customers, which can be returns before or after delivery.
3. It provides tips for reducing returns such as providing detailed product descriptions and packaging and processing orders on time.
Manage your working hours and weekly holiday - wholesalePaytm
This document discusses how to manage working hours, weekly holidays, and scheduled holidays for warehouses on the Paytm Mall seller panel. Sellers can log into their panel, select a warehouse, and edit the working hours, weekly holiday, or apply for scheduled holidays by following the steps outlined. Changes to working hours or weekly holidays will apply to new orders the next day, while sellers must give at least 7 days notice for scheduled holidays and can have a maximum of two holidays per month.
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These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
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Forrester’s Digital Transformation Framework
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Gartner’s Digital Transformation Framework
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Cisco’s Digital Transformation Framework
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Fulfillment center- Creation and tracking of consignment
1. Fulfillment center-
Creation and tracking of
consignment
In this module we will discuss :-
1. What is the procedure to send products to FC?
2. How to check the details of payments and returns on seller panel?
3. How to raise a ticket from support tab?
2. What is the procedure to send products to FC?
Create consignment
(Consignment creation)
Book the time slot of your FC
Send the stock to your FC
Track your consignments
3. Creation of consignment is necessary to send products to FC. To create a consignment, follow these
steps-
1.
1
Click on Warehouse
Manager
What is the procedure to send products to FC?
2
Find the desired FC by its
Warehouse id
2.
5. 5
What is the procedure to send products to FC?
6
4
You can check the
available units in FC
4.
Enter the units you want to
transfer
5.
Click on Create consignment6.
6. 7
What is the procedure to send products to FC?
Whichever products are
falling under Invalid
product list will not be
added in the total
consignment units
7.
Invalid products- Products for which HSN is not present will fall in this bucket. These products will be
greyed out
7. Valid products- This
section will mention all
the products in the
consignment including
the products for which
capacity is breached
Products for which
capacity is breached will
be displayed first,
followed by rest of the
products
8
What is the procedure to send products to FC?
8.
8. If the Current consignment
units is more than the
Maximum allowed units,
you need to reduce the
units and make it less or
equivalent in number to
Maximum allowed units
What is the procedure to send products to FC?
8a.
8a
8b
Click here to Reduce the
units
8b.
Click on schedule now to
schedule your booking
slot
Click on Confirm
10
9
9.
10.
9. 11
What is the procedure to send products to FC?
A pop-up will appear,
here you can select your
slot according to the
availability of units and
time
Click on Confirm
11.
12.
12
Note- If the number of units exceed the availability then you need to create multiple consignments.
10. What is the procedure to send products to FC?
Click on Done to confirm
the consignment
13.
13
11. What is the procedure to send products to FC?
This is the creation date
of your consignment
14.
Ensure that your
consignment reaches the
Warehouse on the
scheduled Date and Time
15.
14 15
12. What is the procedure to send products to FC?
Click on Download STN16.
16
13. What is the procedure to send products to FC?
18
17
Select the source warehouse
from where the products will
be shipped to FC
17.
Click on confirm
STN invoice will be
downloaded in your
system
18.
14. What is the procedure to send products to FC?
This is a sample of STN
invoice
You have to take print
of this page and sent it
along with the
shipment to FC
19.
19
15. What is the procedure to send products to FC?
To schedule your booking
later, click on Later
20.
20
Click on Confirm21.
21
To schedule your time slot, follow these steps-
16. What is the procedure to send products to FC?
Click on Done to initiate
the consignment
successfully
22.
22
Note- You need to schedule you consignment otherwise your consignment will not be created.
17. What is the procedure to send products to FC?
Click here to schedule your
respective consignment
23.
23
18. 24
What is the procedure to send products to FC?
A pop-up will appear,
here you can select your
slot according to the
availability of units and
time
Click on Confirm
24.
25.
25
Note- If the number of units exceed the availability then you need to create multiple consignments.
19. What is the procedure to send products to FC?
Click on Done to confirm
the consignment
26.
26
20. What is the procedure to send products to FC?
This is the creation date
of your consignment
27.
Ensure that your
consignment reaches the
Warehouse on the
scheduled Date and Time
28.
27 28
21. To create consignment in bulk, follow these steps-
1. Click on Warehouse
Manager
Find the desired FC by its
Warehouse id
2.
What is the procedure to send products to FC in
bulk?
1
2
22. 3. Click on Create
Consignment
What is the procedure to send products to FC in
bulk?
3
23. What is the procedure to send products to FC in
bulk?
4. Click on Bulk STN
Upload
4
24. What is the procedure to send products to FC in
bulk?
Click on Download
Sample CSV
5.
5
25. Enter the Product Id,
Warehouse Id and
Quantity
Enter only those product
ids which are already
tagged in the respective
warehouse
6.
What is the procedure to send products to FC in
bulk?
Note- Save the file in (.csv) format and do not use special characters in the file name.
6
26. What is the procedure to send products to FC in
bulk?
7. Click on Choose file to
Upload saved file
a.
b. Click on Upload
7a
7b
27. What is the procedure to send products to FC in
bulk?
You can check the status
of the processed file in
file center
8.
8
28. What is the procedure to send products to FC in
bulk?
9
Click on Track Consignment9.
29. What is the procedure to send products to FC in
bulk?
Here you can check your
created STN
10.
10
30. What is the procedure to send products to FC in
bulk?
In case STN is not created,
Seller can download the
processed file from file center
to check for any errors
11.
11
31. What is the procedure to send products to FC in
bulk?
Click on Review12.
12
32. What is the procedure to send products to FC in
bulk?
Select Schedule Now13.
13
14
Click on Confirm14.
33. What is the procedure to send products to FC in
bulk?
Select the available slot15. a.
b. Click on Confirm
15a
15b
34. What is the procedure to send products to FC in
bulk?
Your consignment has been
created
Click on Done
16.
16
35. What is the procedure to send products to FC in
bulk?
Here you can check your
scheduled date and time
Ensure that your consignment
reaches the Warehouse on the
scheduled Date and Time
17.
17
36. What is the procedure to send products to FC in
bulk?
18. Click on Download STN from
the dropdown
18
37. What is the procedure to send products to FC in
bulk?
Select the source warehouse
from where the products will
be shipped to FC
19.
Click on confirm
STN invoice will be
downloaded in your
system
20.
19
20
38. What is the procedure to send products to FC in
bulk?
This is a sample of STN
invoice
You have to take print
of this page and sent it
along with the
shipment to FC
21.
21
39. How can you track your consignment?
2
1
Click on Warehouse
Manager
1.
Click on Track consignment2.
40. How can you track your consignment?
3
Click on respective
Consignment Name
3.
41. 5
4
You can check your
Tracking id
4.
Once you create the
consignment, you can
check the status of your
consignment
5.
How can you track your consignment?
42. It means you have created
the consignment and your
products are ready for
transfer
a.
Status – Ready for Transfer
a
How can you track your consignment?
43. It means the consignment
is in transit and is yet to
arrive at FC
a.
It means the consignment
has arrived at the FC in
the scheduled time slot
b.
a
Status – Arrived
b
How can you track your consignment?
44. It means the product
counting is yet to be done
It means the product
counting is completed
and matched with the
data
It means the product
count does not match
with the data
However the received
units will be proceeded
for Quality check process
c.
a.
b.
a
b
c
Status – Counted
How can you track your consignment?
45. b
a
c
It means the Quality
check of the products is
yet to be done
It means the quality
check of the products is
completed and products
are stored successfully in
the FC
It means the quality of the
products is rejected
Now, the FC spoc will
connect with you for the
same
c.
a.
b.
Status – Inbound completed
How can you track your consignment?
46. d
It means the quality
check process of
received partial units is
completed and products
are stored successfully in
the FC
d.
Status – Inbound completed
How can you track your consignment?
47. a) Units Transferred-
Number of units that
you have transferred
b) Units Arrived-
Number of units that
has arrived at FC
c) QC Failed- Number
of units which has
been failed in the
Quality check process
d) Net Inbound-
Number of units which
is stored in FC
6.
7
Click on Download CSV
to download the complete
data
7.
How can you track your consignment?
6a 6b 6c 6d
48. You can check the
complete consignment
details
8.
8
How can you track your consignment?
50. To raise a ticket related to the fulfillment center, follow these steps
Click on seller helpdesk1.
1
2
Click on support2.
How to raise a ticket from support tab?
52. Select the sub-category
of your query
4.
How to raise a ticket from support tab?
5
4
Select the additional-
category of your query
5.
53. Read the instructions
carefully
6.
How to raise a ticket from support tab?
7
6
Enter the details and
click on submit ticket
Our support team will
get in touch with you
soon
7.