The document outlines standard operating procedures for setting up a soft drink station for banquet events. It provides instructions on selecting equipment like buffet cubes, punch bowls, and glassware to accommodate the expected number of attendees. Specific steps are given for placing soft drinks in bowls, ensuring full selections of beverages and sufficient ice are available to keep drinks chilled for three hours. The objective is to allow employees to confidently serve beverages and minimize any incidents during service.
It is real Art and Talent to make an effective Standard Operating procedure and understanding of the difference between guideline and SOP.
SOP should tell itself
It is real Art and Talent to make an effective Standard Operating procedure and understanding of the difference between guideline and SOP.
SOP should tell itself
Sales & Operations Planning is popularly known as S&OP and is a process which has evolved from SCM. It looks at balancing demand with supply and can be applied in most of the industries. The phase- wise process is depicted in the presentation
Sales & Operations Planning (S&OP): An IntroductionSteelwedge
Do you know the secret to a successful Sales and Operations Planning process?
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Standard Operating Procedure (SOP) for Information Technology (IT) OperationsRonald Bartels
Title of SOP
Dates
Issue date
Effective date
Document history
Approvals
Description
Purpose and background
Scope
Definitions
Operations
Maintenance
Projects
Business justification and project request form
Project Lite methodology (mini projects)
Large projects
Fulfilment
Example - Video conferencing
Quality and targets
Vital functions affected by this SOP
Lessons learned
Record and Document Management
References
Standards
Images
Diagrams
Equipment, hardware and software lists
Labelling and naming standards
Checklists
Installation
Configuration
Testing
Financial
Budget exception / deviation
Risk
The CRAMM Risk management methodology
Meerkat Risk Methodology
Information Security
Physical security
Service Continuity
Risk evaluation and control
Business impact analysis
Develop continuity strategies
Emergency response and operations
Developing and implementing the BCP
Awareness and training program
Maintaining and exercising the BCP
Standards and guidelines
Escalations
Roles and responsibilities
The Uberfingers team leaders dashboard
Shifts
Training
Monitoring requirements
Change
Stakeholders
Request for change
Apply for testing
Configuration management database
Impact and risk assessment
Change Advisory Board (CAB)
Installation in testing
Test installation review
Testing in progress
Operational acceptance phase
Ready for live
Implementation in live
Go Live acceptance
Live
Integration with Service Desk
Change types
Vendors
Review and evaluation of vendors
Maintenance
Warranty
Handling Incidents and Troubleshooting procedures
The Expanded Incident Lifecycle
Service review
Meetings
Previous period
Performance review
Current issues
Peripheral issues
Grading of service desk interaction
Grading of service desk escalation
Checklist for SOP
Addendum
Service catalogue
THE ESSENTIALS IN HOTEL OPENINGS - Part IAhmet Seymen
This particular work reflects my experience gained during the opening of hotels in Turkey. It is only limited and covers the projects which I was directly involved in. Hence, does not reflect other projects and should not be generalized for the Turkish hotel industry.
I hope that it can be used as a tool or an indicator by investors and hotel professional as well as students from around the world.
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An analysis of a water supply may be required to find out either:
water is safe to drink or
it needs to be treated before consumption.
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1. STANDARD OPERATION PROCEDURES (SOP) – THE
Food and Beverage Department Date
SOP No:
Department : Food & Beverage Job Title : Banquet
Task : How To Set A Soft Drink Station Duration :
Objective : To ensure items served on beverage tray by employee with confident to minimize the risk of
any incidents happen during the service process
Task Breakdown
STEP (How) STANDARD EQUIPMENT
REQUIRED
1. Select buffet
cubes/Glass table
• For every 30 person we would need to use 2
pieces of buffet cubes
• For every additional 20 persons and
additional cube is needed
• Ensure cubes in good condition
• Frame work is not chipped
• All glass top is clean, well polished & dry
Cubes
2. Select and set punch
bowl
• One for every 15 person
• Bowl must clean & polish
Punch Bowl
3. Select Glassware • High ball needed
• 10 % more that the attendance
• Pick up from stewarding store
• Need to be polish, clean & dry
Glass
4. Place soft drink in bowl • Ensure full section of soft drink and mineral
water is available
• Standby bottle openers if needed
• Sufficient ice in bowl to keep drinks chilled
for 3 hours
• Garnishing (Lemon, Lime…etc)
• Straws
Beverage
Ice
Developed By : Reviewed By
Name: Name:
Date: Date: