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Failure of
Nokia
INTRODUCTION:
Nokia is a Finnish multinational communications
and information technology company, founded in
1865. Nokia is headquartered
in Espoo, Uusimaa. Nokia is a public limited-
liability company listed on the Helsinki Stock
Exchange and New York Stock Exchange. Nokia is
also a major contributor to the mobile
telephony industry. In September 2013, Microsoft
announced that it would acquire Nokia's mobile
phone business as part of an overall deal totaling
€5.44 billion (US $7.17 billion).
How Nokia failed in connecting 'to'
people
 Apple redefined smart phones with touch screen and
Blackberry with email. Android proved that software matters
more than hardware.
 Nokia was slow to respond to these trends.
 In India, local brands stole the lead on dual SIMs, low-end
Qwerty and long-battery-life phones.
 In a nutshell, that's how Nokia, which enjoyed a 60% market
share in India, ended 7-9% as per IDC Asia Pacific Mobile
Tracker in Q4 2012.
Android weakened roots of Nokia?
 In 2008, brands like Samsung, HTC, and Sony found
roots to extend their market.
 Samsung's Android phones are user friendly and
budget friendly too.
 When every manufacturer is busy in making
touchscreen mobiles, Nokia felt that touch wouldn't
have a scope in the near future but customers
overwrote their expectations.
 Nokia's entrance into Windows platform is quite late
 Finally Nokia gave up for a 7.1 billion to Microsoft.
Mistakes that lead to Nokia Failure
1. Failure of Symbian OS:
 Nokia launched its Symbian 60 series in year 2002 which initially
had a good market response.
 The introduction of Apple iOS in 2007 and Android in 2008, the OS
race was completely taken over by the two giants.
 The reasons for collapse of Symbian OS is lack of applications and
UI (User Interface).
 After facing competition from iOS and Android, Nokia
continuously tried to improve their Symbian OS but was not
creating something unique.
2. Wrong Deal with Windows
 The company made the biggest mistake to take a leap
of faith in Windows in 2011. At that point of time,
the company already was in declining condition and
trusting Windows which was new in the field to
regain its status was the biggest mistake the company
made.
 All these phones which the company launched were
comparable to other competitor devices but OS was
the problem which lead to ultimate collapse of
company.
3. NOKIA Became Laggard in
Smartphone Market
 Stiff competition from Samsung and Apple.
 Lack on focus on innovation was the second
big reason of collapse.
 Nokia seemed to be lagging in the race.
Where Samsung from nowhere entered the
race and focused on innovation as its core
competence to gain the market share, Nokia
was very late to realize this fact.
4. Losing Market Share on Both Ends
 Nokia not only failed to realize competition from
Apple, Samsung, Sony, Blackberry in high end smart
phones, they also failed to notice the stiff competition
in the lower segments of phones.
 The company which used to have epic models like
Nokia 1100 suddenly started losing at lower ends too.
 Very lately company realized this thing and launched
their Asha series but by that time they had already
lost the game.
5. Failure to Implement the Right
Umbrella Branding Strategy
 Apple was the first phone to use the strategy of umbrella
branding using iPhone as an umbrella brand and then building
subsequent models each year.
 Samsung was quick in identifying this concept and they
started building their high end phones with Galaxy S series.
 Nokia on the other hand used to have used an umbrella brand
in the N series and recently the Lumia series, but they failed to
create buzz among customers which Apple created.
 The company which is missing the constant innovation has the
high probability of getting punished from the customer.
Thank
you

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Failure of NOKIA

  • 2. INTRODUCTION: Nokia is a Finnish multinational communications and information technology company, founded in 1865. Nokia is headquartered in Espoo, Uusimaa. Nokia is a public limited- liability company listed on the Helsinki Stock Exchange and New York Stock Exchange. Nokia is also a major contributor to the mobile telephony industry. In September 2013, Microsoft announced that it would acquire Nokia's mobile phone business as part of an overall deal totaling €5.44 billion (US $7.17 billion).
  • 3. How Nokia failed in connecting 'to' people  Apple redefined smart phones with touch screen and Blackberry with email. Android proved that software matters more than hardware.  Nokia was slow to respond to these trends.  In India, local brands stole the lead on dual SIMs, low-end Qwerty and long-battery-life phones.  In a nutshell, that's how Nokia, which enjoyed a 60% market share in India, ended 7-9% as per IDC Asia Pacific Mobile Tracker in Q4 2012.
  • 4. Android weakened roots of Nokia?  In 2008, brands like Samsung, HTC, and Sony found roots to extend their market.  Samsung's Android phones are user friendly and budget friendly too.  When every manufacturer is busy in making touchscreen mobiles, Nokia felt that touch wouldn't have a scope in the near future but customers overwrote their expectations.  Nokia's entrance into Windows platform is quite late  Finally Nokia gave up for a 7.1 billion to Microsoft.
  • 5. Mistakes that lead to Nokia Failure 1. Failure of Symbian OS:  Nokia launched its Symbian 60 series in year 2002 which initially had a good market response.  The introduction of Apple iOS in 2007 and Android in 2008, the OS race was completely taken over by the two giants.  The reasons for collapse of Symbian OS is lack of applications and UI (User Interface).  After facing competition from iOS and Android, Nokia continuously tried to improve their Symbian OS but was not creating something unique.
  • 6. 2. Wrong Deal with Windows  The company made the biggest mistake to take a leap of faith in Windows in 2011. At that point of time, the company already was in declining condition and trusting Windows which was new in the field to regain its status was the biggest mistake the company made.  All these phones which the company launched were comparable to other competitor devices but OS was the problem which lead to ultimate collapse of company.
  • 7. 3. NOKIA Became Laggard in Smartphone Market  Stiff competition from Samsung and Apple.  Lack on focus on innovation was the second big reason of collapse.  Nokia seemed to be lagging in the race. Where Samsung from nowhere entered the race and focused on innovation as its core competence to gain the market share, Nokia was very late to realize this fact.
  • 8. 4. Losing Market Share on Both Ends  Nokia not only failed to realize competition from Apple, Samsung, Sony, Blackberry in high end smart phones, they also failed to notice the stiff competition in the lower segments of phones.  The company which used to have epic models like Nokia 1100 suddenly started losing at lower ends too.  Very lately company realized this thing and launched their Asha series but by that time they had already lost the game.
  • 9. 5. Failure to Implement the Right Umbrella Branding Strategy  Apple was the first phone to use the strategy of umbrella branding using iPhone as an umbrella brand and then building subsequent models each year.  Samsung was quick in identifying this concept and they started building their high end phones with Galaxy S series.  Nokia on the other hand used to have used an umbrella brand in the N series and recently the Lumia series, but they failed to create buzz among customers which Apple created.  The company which is missing the constant innovation has the high probability of getting punished from the customer.