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Leadership in Crisis
Leading throughout tragedy phases-Reverting the tides
with vision
Entrepreneurship & Collaborative moves
Group No. 03
Members
• Aliza Rehman
• Abdul Rehman
• Aiman Malik
• Uzair Qayyum
• Baydaar Bakht
• Hina Fatima
• Shazia Nawaz
• Mashal Khan
• Saira Kanwal
• Uzma Balouch
Roll no.
• (BE-15-13)
• (BE-15-14)
• (BE-15-21)
• (BE-15-27)
• (BE-15-37)
• (BE-15-41)
• (BE-15-42)
• (BE-15-47)
• (BE-15-52)
• (BE-15-53)
Slide Title
Table of Contents
• Overview of Nokia
• Introduction
• History
• Leadership-Stephen Elop
• Nokia-Microsoft Strategic Partnership
• Patent Selling to Microsoft
• Nokia Android Phones
• Conclusion
Overview of NOKIA
• Nokia was one of the top cell phone company
• Headquarters were in Finland but employ just
over 120,000 from all over the world.
• In recent years, it has enormously fallen
• This is not a result of their quality or
innovation
• Direct result of poor leadership style
Introduction
• Nokia was founded in 1865
• Multinational telecommunication,
Information technology and consumer
electronics company
• Name, ‘Nokia’ actually originated from a
Finnish town called Nokia, also the
Nokianvirta river
• Headquarter in Espoo, Finland
Contd…
• Company has had various industries in 152-
years
• No.of employees 102761
• World's 415th-largest company measured by
2016 revenues according to the Fortune
Global 500
• Business in more than 130 Countries
Vision & Mission
Vision
“Rule on the Mobile
World”
Mission
“Provide more valuable
and Cheaper Mobile
Phones to the people of
World”
History
1865-1967
• Founded by Fredrick Idestamas ‘Pulp Mill’ in Finland
• Formation of shared company by Leo Mechelin &
Fredrick known as ‘Nokia Ab’
• Finnish Rubber Works founded by Eduard Polón
• Nokia Ab partnership with Finnish Rubber Works &
Finnish Cable Factory jointly leaded by Polón
1967-1990
• Formation of Nokia Corporation by Merger of
Nokia, Finnish Cables & Rubbers
• Entry to Radio industry
• Kari Kairamo-New CEO transformed the company
• Nokia acquired TV maker Slora
• Nokia acquire Mobira
1990-2010
• First fully portable mobilephone ‘Mobira
Cityman 900’
• Nokia 1011 commercial GSM phone
• New CEO Jorma Ollila- Rise of Nokia-1992 to
2006
• Nokia overtook Motorola & Nokia 3310 and
many other Symbian Phones
2010-Present
• Stephen Elop take position as CEO- becoming the
first non-finnish director
• Advent of iOS and Android
• Nokia Partnership with Microsoft
• Journey to Window Phones- Lumia 800
• Downfall
• New Journey towards Android
Leadership
Stephen Elop- As CEO
• Stephen Elop succeeded as CEO of Nokia on
September 21,2010
• Previously head of Microsoft’s business softare
division
• As per Stephen Elop’s initial memo, which leaked
to the press, the company was on a ‘burning
platform’. This was a reference to the Symbian OS
the company had been using for so long.
Contd…
• This was regarded as very discouraging and one
of the most damaging memo in corporate
governance.
• Although Elop tried his best, the company saw its
worst days.
• Market share fell drastically from 45% to 34% in
2011
• Nokia posted a loss of 368 million euros for Q1
2011
Nokia-Microsoft Strategic
Partnership
Contd…
• Desperate to come out of the ongoing crisis and
better compete with competitors, Nokia
announced a strategic partnership with software
giant Microsoft to make the latter’s Windows
Phone.
• Rumors in talk that Microsoft acquire the
struggling Finnish giant.
• Meanwhile, Apple overtook Nokia in smartphone
sales in Q2, 2011.
Contd…
• Partnership between Nokia and Microsoft bore
were the Lumia 800 and Lumia 710 Smartphones
Contd…
• Company managed to beat market by selling over
a million units of these devices in just a few
months
• job cuts continued
• Meanwhile, effort to save more expenses, the
company announced to close its oldest factory in
Finland
• shift manufacturing to Asia, which had become
largest market by then
Contd…
• Windows Phone devices couldn’t do much for
Nokia in Q1, 2012
• Company suffered an operating loss of a
whopping €1.3 billion
• Another round of job cuts, affecting around
10,000 employees
Contd…
• Later that year, the company launched Windows
Phone 8-powered Lumia 920 flagship which brings
some profit to NOKIA after six quarters of bleeding
money.
Patent Selling to Microsoft
Microsoft Overview
• Microsoft Corporation is an American
multinational technology company
• Develops, manufactures, license, support and
sells computer software, personal computers etc.
• Founded by Paul Allen and Bill Gates in 1975
• Formed ’Microsoft Mobile’ through the
acquisition of Nokia's devices and services
division
Microsoft Mobile
• Its a subsidiary of MS involving in the development
and manufacturing of mobile phones
• Established in 2014 after the acquisition of Nokia
Selling of Nokia
• In September 2013, Nokia announces that it has
entered into an agreement with Microsoft whereby
Microsoft would purchase substantially all Devices &
Services, the Nokia business which makes mobile
phones and smartphones.
• Stephen Elop facilitated this deal.
• Though Nokia is now reporting profits, it had lost its
glory in the market it once dominated single-
handedly.
Causes of Failure
1- Moved Slowly
• Apple came in 2007. Wanted to
make an agreement with Nokia,
Nokia refused.
• Android came on 2009, yet ignored
to convert into this
2- Ignore the Competitors
• Samsung was building phones for
Symbian and Android
• Busy in developing their own
softwares.
• HTC, Huawei took the advantage and
occupied the lower market of china.
3- No innovation
• Dependent on their old snake games.
• No gradual waiting in customers
while everyone knew Samsung
would launche
• a new version of Galaxy with
something new for example
4- Wrong Leader
• Hiring a CEO who didn’t work for
them.
• Didn’t concentrated of Competition.
• Forced to sell windows phones to
market while Android and iOS was
accepting
Conclusion
Conclusion
• Trends
• Catch the wave
• Management Decisions
• Dysfunctional Organizational Structure
Wrong vision and misbalance
• "innovation first", instead of the customer first
• I am the best
• Solution may be transformational leadership
Because
• Rigid goals
• Organizational boundaries
• Lack of motivation and engagement
• No shared vision
Inefficient recruitment process
• Ex-CEO of Nokia Jorma Ollila & Stephen Elop
• Hiring a right leader
Because
• The success of the team is on the hand of the leader

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Nokia case study

  • 1. Leadership in Crisis Leading throughout tragedy phases-Reverting the tides with vision Entrepreneurship & Collaborative moves
  • 2. Group No. 03 Members • Aliza Rehman • Abdul Rehman • Aiman Malik • Uzair Qayyum • Baydaar Bakht • Hina Fatima • Shazia Nawaz • Mashal Khan • Saira Kanwal • Uzma Balouch Roll no. • (BE-15-13) • (BE-15-14) • (BE-15-21) • (BE-15-27) • (BE-15-37) • (BE-15-41) • (BE-15-42) • (BE-15-47) • (BE-15-52) • (BE-15-53)
  • 4. Table of Contents • Overview of Nokia • Introduction • History • Leadership-Stephen Elop • Nokia-Microsoft Strategic Partnership • Patent Selling to Microsoft • Nokia Android Phones • Conclusion
  • 5. Overview of NOKIA • Nokia was one of the top cell phone company • Headquarters were in Finland but employ just over 120,000 from all over the world. • In recent years, it has enormously fallen • This is not a result of their quality or innovation • Direct result of poor leadership style
  • 6. Introduction • Nokia was founded in 1865 • Multinational telecommunication, Information technology and consumer electronics company • Name, ‘Nokia’ actually originated from a Finnish town called Nokia, also the Nokianvirta river • Headquarter in Espoo, Finland
  • 7. Contd… • Company has had various industries in 152- years • No.of employees 102761 • World's 415th-largest company measured by 2016 revenues according to the Fortune Global 500 • Business in more than 130 Countries
  • 8. Vision & Mission Vision “Rule on the Mobile World” Mission “Provide more valuable and Cheaper Mobile Phones to the people of World”
  • 10.
  • 11. 1865-1967 • Founded by Fredrick Idestamas ‘Pulp Mill’ in Finland • Formation of shared company by Leo Mechelin & Fredrick known as ‘Nokia Ab’ • Finnish Rubber Works founded by Eduard Polón • Nokia Ab partnership with Finnish Rubber Works & Finnish Cable Factory jointly leaded by Polón
  • 12. 1967-1990 • Formation of Nokia Corporation by Merger of Nokia, Finnish Cables & Rubbers • Entry to Radio industry • Kari Kairamo-New CEO transformed the company • Nokia acquired TV maker Slora • Nokia acquire Mobira
  • 13. 1990-2010 • First fully portable mobilephone ‘Mobira Cityman 900’ • Nokia 1011 commercial GSM phone • New CEO Jorma Ollila- Rise of Nokia-1992 to 2006 • Nokia overtook Motorola & Nokia 3310 and many other Symbian Phones
  • 14. 2010-Present • Stephen Elop take position as CEO- becoming the first non-finnish director • Advent of iOS and Android • Nokia Partnership with Microsoft • Journey to Window Phones- Lumia 800 • Downfall • New Journey towards Android
  • 16.
  • 17. Stephen Elop- As CEO • Stephen Elop succeeded as CEO of Nokia on September 21,2010 • Previously head of Microsoft’s business softare division • As per Stephen Elop’s initial memo, which leaked to the press, the company was on a ‘burning platform’. This was a reference to the Symbian OS the company had been using for so long.
  • 18. Contd… • This was regarded as very discouraging and one of the most damaging memo in corporate governance. • Although Elop tried his best, the company saw its worst days. • Market share fell drastically from 45% to 34% in 2011 • Nokia posted a loss of 368 million euros for Q1 2011
  • 20. Contd… • Desperate to come out of the ongoing crisis and better compete with competitors, Nokia announced a strategic partnership with software giant Microsoft to make the latter’s Windows Phone. • Rumors in talk that Microsoft acquire the struggling Finnish giant. • Meanwhile, Apple overtook Nokia in smartphone sales in Q2, 2011.
  • 21. Contd… • Partnership between Nokia and Microsoft bore were the Lumia 800 and Lumia 710 Smartphones
  • 22. Contd… • Company managed to beat market by selling over a million units of these devices in just a few months • job cuts continued • Meanwhile, effort to save more expenses, the company announced to close its oldest factory in Finland • shift manufacturing to Asia, which had become largest market by then
  • 23. Contd… • Windows Phone devices couldn’t do much for Nokia in Q1, 2012 • Company suffered an operating loss of a whopping €1.3 billion • Another round of job cuts, affecting around 10,000 employees
  • 24. Contd… • Later that year, the company launched Windows Phone 8-powered Lumia 920 flagship which brings some profit to NOKIA after six quarters of bleeding money.
  • 25. Patent Selling to Microsoft
  • 26. Microsoft Overview • Microsoft Corporation is an American multinational technology company • Develops, manufactures, license, support and sells computer software, personal computers etc. • Founded by Paul Allen and Bill Gates in 1975 • Formed ’Microsoft Mobile’ through the acquisition of Nokia's devices and services division
  • 27. Microsoft Mobile • Its a subsidiary of MS involving in the development and manufacturing of mobile phones • Established in 2014 after the acquisition of Nokia
  • 28. Selling of Nokia • In September 2013, Nokia announces that it has entered into an agreement with Microsoft whereby Microsoft would purchase substantially all Devices & Services, the Nokia business which makes mobile phones and smartphones. • Stephen Elop facilitated this deal. • Though Nokia is now reporting profits, it had lost its glory in the market it once dominated single- handedly.
  • 30. 1- Moved Slowly • Apple came in 2007. Wanted to make an agreement with Nokia, Nokia refused. • Android came on 2009, yet ignored to convert into this
  • 31. 2- Ignore the Competitors • Samsung was building phones for Symbian and Android • Busy in developing their own softwares. • HTC, Huawei took the advantage and occupied the lower market of china.
  • 32. 3- No innovation • Dependent on their old snake games. • No gradual waiting in customers while everyone knew Samsung would launche • a new version of Galaxy with something new for example
  • 33. 4- Wrong Leader • Hiring a CEO who didn’t work for them. • Didn’t concentrated of Competition. • Forced to sell windows phones to market while Android and iOS was accepting
  • 35. Conclusion • Trends • Catch the wave • Management Decisions • Dysfunctional Organizational Structure
  • 36. Wrong vision and misbalance • "innovation first", instead of the customer first • I am the best • Solution may be transformational leadership Because • Rigid goals • Organizational boundaries • Lack of motivation and engagement • No shared vision
  • 37. Inefficient recruitment process • Ex-CEO of Nokia Jorma Ollila & Stephen Elop • Hiring a right leader Because • The success of the team is on the hand of the leader