The document outlines extensive requirements for rooms, bathrooms, public areas, facilities, staff accommodations, security, and optional amenities for hotels. Key requirements include a minimum of 10 lettable rooms, rooms must be at least 13 sqm for bedrooms and 36 sqm for bathrooms, amenities in each room like mini bar and wifi, accessible public restrooms, restaurants, parking, laundry services, and safety features like CCTV and fire alarms. Eco-friendly practices like sewage treatment and rainwater harvesting are also recommended.

1. Rooms
 Minimum10 lettable rooms,all roomswithoutside windows/ventilation
 Minimumsize of bedroom=13.0064 sq. m. (140 sq. ft.)
 Excludingoutdoorveranda/balcony
 Includingvestibule andothercoveredareawithinthe room
 Single occupancymaybe 11.1484 sq. m. (120 sq. ft.) i.e. 20 sq. ft.less
 100% air conditionedrooms
 Roomtemperature shouldbe between20to 28 degree Celsius
 Cleanchange of bedand bath linen everyday andbetweencheckins
 Suite (2 roomsor2 room-bayshaving a bedroomand separatesitting area,having one
bathroomand onepowderroom.)
 Hair dryer
 In roomsafe
 Mini bar
 Drinkingwaterwithminimum1glassperguest
 Wardrobe withminimum4clotheshangersperbedding
Shelvesplusdrawerspace
 1 lampperbed
 In room Wi-Fi / internet connection
 A 5 amp earth powered socket
 Provision of at least two multi-purpose sockets capable of handling US, European
Community and Japanese plugs at or just above the table level. It should be possible for guest
to charge a laptop and cell phone simultaneously.
 A telephone for incoming and outgoing calls in the room
 A bedside table and drawer – 1 per twin bed and 2 for a double bed
 TV cable
Exception: for eco and nature resorts TV cable is not mandatory for 3 Star to 5 Star Deluxe
category hotels. However,it is mandatory that they provide a television with cable in the
lobby or other common area.
 A writing surface with sufficient lighting
 Chairs – 1 per bed
 Waste paper basket
 Opaque curtains or screenings at all windows
Blackout curtains necessary
 Mirror at least 3 ft. height
 A stationery folder containing stationery
 A DND notice
 Linen Room – should be well ventilated
 Energy saving lighting
 Night spread/ bed cover
Bathroom
 All roomswithattachedbathrooms
 All bathroomsmusthave sanitarybinswitha lid
 Minimumsize of bathroom= 36 sq. ft.(3.34451 sq. m.)
 1 bathtowel and1 hand towel perguest
 Bath mat
 Guesttoiletriestobe provided

2. Bottledtoiletry productstobe provided
 Telephone facilitywithinarm’sreachof toiletseat
 2 clotheshooksminimuminbathroom
 Toiletpapernecessary
 All Star hotelsshall providewaterspraysorbidetsor washlets or othermodernwaterbased
post- toilet–paper hygiene facilities.
 Floorsand wallstohave nonporoussurfaces
 Showercabin
 Water savingtapsand showers
 Energysavinglighting
PUBLIC AREAS
 Lounge or seatingareainthe lobby
 Lobbyshall have furniture andfixtureswhichshall include chairs/armchairs,sofa,
tablesandfreshfloral display.
 Presence of staff ondutyis obligatory( doormannotnecessary)
 PC Available for guest use with internet access
 Fax, photocopy and printing services
 Reception Facility
 Mannedminimum16 hours.Call service 24 hours.Local directionstohotel includingcity
streetmapsto be available.
 Valet Parking services
 Air conditioning to be provided in public areas ( temperatures to be between 20 to 28 degree
Celsius)
 Public rest rooms for ladies and gents, a wash basin with running hot and cold water,a mirror,
a sanitary bin with lid in unisex and ladies toilet.
 Business centre must be provided (This should be a dedicated area)
Differently Abled
 The room shall have low height furniture, low peep hole, cupboard with low clothe hangers,
audible and visible (blinking light) alarm system and doorbell.
 The almirah / cupboard doors in the differently abled room should be sliding to enable
opening the same by the differently abled person.
 Blinking light in the room and bathroom should also be connected with the doorbell for the
hearing impaired.
 Cordless telephone in the room. Direct calling facility to the front desk or operator.
Bathroom
 The minimum door width of such rooms and their bathroom shall be minimum 90 cm.
 Bathroom for the differently abled guest shall have suitable fixtures like low wash basin
with wheelchair accessibility, low vanity unit, Wall mounted seat in shower area,hand
shower, Grab bars net to the WC and shower area.
 Ramps with anti-slip floors at the entrance. Minimum door width should be one meter to
allow wheel chair access
Fixed and anti – slip ramp to be provided in all public areas.
Free accessibility in all public areas
 Public Restrooms

3.  Public restroom for differently abled guests (unisex) with minimum door width which
allows easy accessibility of wheel chair (made available by the hotel). Low height urinal
with grab bars.
F and B
 One Multi – cuisine Restaurant cum Coffee Shop open from 07.00 am. To 11.00 pm., one
specialty Restaurant and 24 hr. Room Service.
The specialty Restaurant may either be indoors with air-conditioning, or outdoors. The
Specialty Restaurant must serve specific form of cuisine. The Specialty Restaurant may be
open for lunch / dinner.
 Plastic ware only accepted in pool area
 Good quality metal cutlery ( at least steel) – Aluminium prohibited
 Bar is necessary
Kitchen
 Refrigerator with deep freezer
 Segregated storage of meat,fishandvegetables( Meat,fishandvegetablestobe keptin
separate freezers)
 Tiledwalls,Nonslipfloors
 Colourcodedsyntheticchoppingboards(Woodenchoppingboards)
 DrinkingwatertreatedwithUV+Filtration
 Segregatedgarbage
 VentilationSystem
 Wet garbage area to be air conditioned
 Receivingareasandstoresdistinctfromgarbage area.
 Shouldhave sinkwithtable surface,weighingmachine qualitycontrol andpre wash
area.
Staff
 Staff uniformsforfrontof house
 Staff uniforms andheadprotectionforproductionstaff (Kitchen)
 Staff restrooms
 Separate formale and female employees,withbunkbeds.Roomsshouldbe well litand
ventilated
 Staff lockerrooms
 ToiletFacilities:Fulllengthmirror,handdryerwithliquidsoapdispenser.
 Separate diningareaandfacility
Parking Facilities
 Should be adequate in relation to the number of rooms & banquet / convention hall capacity.
 Exclusivelyearmarkedaccessible parkingnearesttothe entrance fordifferentlyabledguest.
Guest Services
 Provisionof wheelchaironcomplimentarybasis
 Valetparking
 Dry cleaning/Laundrymaybe outsourcedorin house
 Tea/coffee makingfacilitytobe providedinrooms

4.  Numberof ironsand ironingboardequal to20% of the numberof lettable rooms,to be
providedtoa residentguestonrequest.
 Transportationcall facilitiesfromhotel.
 Free Shoe cleaning,shoe hornandslipperstobe provided
 Ice (fromdrinkingwater) ondemand.
 Luggage assistance
 A publictelephone onpremises.Unitchargesmade known.(nohigherthan24” from floor
level)
 Name addressandtelephone numberof doctorswithfrontdesk
 Newspapersavailable
 Accessto travel deskfacilities
 LeftLuggage facilities(luggage racks,portable orfxed,fortwoarge suitcases)
24 hour mannedarea
 Provisionof emergencysuppliestoiletries/firstaidkit
Security
 Metal detectors(doorframe or handheld)
 X-raymachine (optional)
 CCTV
 Under bellyscannerstoscreenvehicles
 Securityarrangementsforeveryentrance
 Each bedroomdoorto be fitted withlockandkey,viewport/peephole andinternalsecuring
device
A safetychain/ wishbone latchisacceptable inplace of viewport/peephole.
 Smoke detectors
 Fire and emergencyalarmsshouldhave visual andaudiblesignals
 Fire exitsignsonguestfloorswithemergency/backuppower
Eco Friendly Practices:
 Sewage treatmentplant
 RainwaterHarvesting
 Waste Management
 Pollutioncontrol methodsforair,waterand light
 NonCFC equipmentforrefrigerationandairconditioning
Optional Facilities:
 Healthfitness
 Barbersshop
 BeautySalon
 Florist
 Stampsand mailingfacilities
 Utilityshop/Kiosk
 Moneychangingfacilities
 Swimmingpool
 Mandatory to have trainedLife Guard,Boardcontaining do’sandDon’ts,No Divingsign,
pool depthetc.shouldbe displayedata strategiclocationinthe pool area.

5.  A luminousLEDwall clockwithnumeralsof three inchesormore ondisplayshall be
providednearthe swimmingpools
 Conference Facilities