The document provides details about the Hotel Ista (now Hyatt Hotel) located in Amritsar. Some key points: - The hotel is located on the main G.T. Road outside the city center, near the airport and major attractions. - It has 248 rooms across 22 storeys on a 4 acre plot with maximum ground coverage of 40%. - Facilities include restaurants, banquet hall, bar, spa, pool, and kitchens on different floors. - Basements house the stores, staff areas, plant rooms, tanks, and generator room. - Services like electricity, AC, ventilation, plumbing are designed for guest comfort.

1. CASESTUDY–HOTELISTA
CASE STUDY OFCASE STUDY OF
HOTEL ISTA, AMRITSARHOTEL ISTA, AMRITSAR

2. CASESTUDY–HOTELISTA
LOCATIONLOCATION
HOTEL IS NOW KNOWN AS HYATT HOTEL, AMRITSAR.
THE HOTEL IS LOCATED ON THE MAIN G.T. ROAD IN THE OUTSKIRTS OF THE CITY. WITH THE NEW ELEVATED ROAD
COMING UP IN CLOSE PROXIMITY OF THE SITE, ONE CAN REACH TO THE MAIN PUBLIC CENTRES OF THE CITY VERY
CONVENIENTLY.
DISTANCES FROM THE HOTEL
•AIRPORT 14 KMS..
•RAILWAY STATION 6 KMS.
•THE GOLDEN TEMPLE 5 KMS..
•JALLIANWALA BAGH 5 KMS.
NORTH

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SITE NO. USE NET AREA
(in acres)
MAX.
GROUND
COVERAGE
FAR HEIGHT
C 3 Hotel 4.00 40% 3.5 22 Storeys

4. CASESTUDY–HOTELISTA
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SITE ZONINGSITE ZONING
TOTAL SITE AREA
=10117.14 sq.mt.
TOTAL GROUND COVERAGE
=2892.72sq.mt.
GR.COVERAGE (in %)
= 28%
NORTH

5. CASESTUDY–HOTELISTA
ZONING-GROUND FLOORZONING-GROUND FLOORHOTELENTRANCE
TO BASEMENT PARKING
MAIN
ENTRANCE PORCH
BANQUET ENTRANCE
LOADING/UNLOADING AREA
BACK OF THE
HOUSE
BACK OF THE
HOUSE
NORTH
ADMNISITATIVE AREA
BANQUET HALLOUTDOOR AREA
RESTAURANT

6. CASESTUDY–HOTELISTA
AREA STATEMENT:
•Entrance foyer and lobby = 217.7sq.mt.
• Waiting area = 17.2 sq.mt.
• Travel desk = 11.2 sq.mt.
• Reception = 24.3 sq.mt.
• Restaurant = 305.3 sq.mt.
• Banquet = 356.4 sq.mt.
• Bar lounge = 122.9 sq.mt.
• Water body = 163.0 sq.mt.
• Restaurant kitchen = 196.8 sq.mt.
• Bakery = 65.4 sq.mt.
• Banquet pantry = 129.1 sq.mt.
• Garbage room = 15.24 sq.mt.
• Sale/purchase office = 64.9 sq.mt.
• Loading/unloading area = 34.2 sq.mt.
•TOTAL AREA
= 1723.64 sq.mt.
RECEPTION AND SITTING IN ENTRANCE LOBBY
•Business area =65.6sq.mt.
INDIAN AND CONTINENTAL RESTAURANT

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GROUND FLOOR PLANGROUND FLOOR PLAN
SERVICE CORRIDOR

8. CASESTUDY–HOTELISTA
GROUND FLOORGROUND FLOOR
A MASS PROJECTS
OUT OF THE PLAIN
FAÇADE TO FORM THE
ENTRANCE PORCH
WHICH
AUTOMATICALLY
ATTRACTS THE
GUESTS.
KEY PLAN
To banquet hall To restaurant
Entrance Lobby
Water Body
A WIDE ENTRANCE LOBBY WELCOMES THE GUESTS AND THE SCULPTURE
POOL ENTERTAINS THE GUEST WITH THE PLAY OF
WATER AND FIRE
Bar Lounge
MeetingRooms
Main Entrance
Reception

9. CASESTUDY–HOTELISTA
GROUND FLOORGROUND FLOOR
To banquet hall To restaurant
Entrance Lobby
Water Body
Bar Lounge
MeetingRooms
Main Entrance
Guest Elevators
Reception
•THE GUEST ELEVATORS ARE
CLEARLY VISIBLE FROM THE
RECEPTION AND WAITING
AREA THUS PROVIDING EASE
OF MOVEMENT TO THE
VISITOR.
•THE MAIN ENTRANCE
CONSISTS OF TWO PARTS:
•THE GUEST ENTRY AND
•LUGGAGE ENTRY.
•WHILE THE GUEST GOES TO
THE ENTRANCE LOBBY, THE
LUGGAGE GOES FROM THE
LUGGAGE DOCK TO THE
SERVICE LIFTS FROM WHERE
IT IS SENT TO THE ROOMS.
Luggage Dock
Service Lifts
THE BAR OFFERS PROVIDES THE
VIEWS OF OPEN COURTYARD AND
RIPPLING WATER BODIES.
THE AREA OF BAR IS 122 SQ.MT
AND IT HAS THE CAPACITY OF 40
PERSONS
THE RECEPTION AREA HAS A
LARGE RECEPTION DESK
WITH MANAGER’S OFFICE AT
THE BACK.
ON THE LEFT OF RECEPTION
IS THE TRAVEL DESK AND
WAITING AREA.

10. CASESTUDY–HOTELISTA
GROUND FLOORGROUND FLOOR
KEY PLAN
Banquet Hall
Reception
Banquet
Entrance
PublicToilets
Banquet
Kitchen
Banquet Hall
AREA BANQUET HALL -356 SQ. MT.356 SQ. MT.
IT HAS FACILITY TO CONVERT ONE HALL INTO TWO. AROUND
250 PERSONS CAN ATTEND AN EVENT AT A TIME. THE HALL
HAS ITS SEPARATE KITCHEN AND IT IS SERVED THROUGH A
1800MM WIDE SERVICE CORRIDOR.
SINCE THE BANQUET HALL HA A SEPARATE ENTRANCE,
THEREFORE IT DOESN’T CREATES A RUSH IN THE ENTRANCE
LOBBY AND ENSURES A QUITE AND EFFICIENT BUSINESS
ENVIRONMENT
SERVICE CORRIDOR
THE PUBLIC TOILETS ARE QUITE
FAR FROM THE WAITING AREA,
AND THE PERSON HAS TO
CROSS THE BANQUET AREA TO
USE THEM.

11. CASESTUDY–HOTELISTA
GROUND FLOORGROUND FLOOR
KEY PLAN
Indian/Continental
Restaurant
Outdoor
Sitting
Outdoor
Sitting
Restaurant Entrance
MeetingRooms
Kitchen
Bakery
RESTAURANT AREA- 305 SQ.MT.
SITTING FOR 132 PERSONS.
IT OFFERS WORLD CUISINE, WITH AN INTERACTIVE.
TWO EXCLUSIVE PRIVATE DINNING ROOMS COMPLEMENT THE RESTAURANT AND TO
COMPLETE THE SETTINGS IS AN OUTDOOR SEATING AREA SET AMIDST FLOWING
WATER BODIES.
THE RESTAURANT IS SERVED DIRECTLY
FROM THE MAIN KITCHEN.
ANOTHER RESTAURANT ON THE FIRST
FLOOR OFFERS CHINESE AND THAI
CUISINES AND HAS ITS SEPARATE KITCHEN
THERE.
SO INSTEAD OF PROVIDING A LARGE
KITCHEN SERVING ALL TYPES OF FOOD, THE
ARCHITECTS HAVE PROVIDED TWO
SPECIALIZED KITCHENS ON DIFFERENT
FLOORS, THEREBY DIVIDING THE TRAFFIC.

12. CASESTUDY–HOTELISTA
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FIRST FLOORFIRST FLOOR
Restaurant area
Private dining areas
Kitchen
Office area
Conference room
Service core
Vertical circulation
Restaurant cum Dining areas

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ZONING-First FloorZONING-First Floor
Sauna and steam room
Fitness area
Ayurveda area
Staff area
Vertical circulation
spa area -3500 sq.ft.
 comprise of 8 beautiful appointed treatment rooms
where a holistic blend of international wellness
treatments are offered.
 Separate wet areas of men and women include –
a vitality pool overlooking spectacular garden
views and luxurious steam and sauna.
SPA AREA
spa reception

15. CASESTUDY–HOTELISTA
TYPICAL FLOORTYPICAL FLOOR

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ZONING-Typical FloorZONING-Typical Floor
Hotel has 248 elegantly appointed rooms including 10
suites, situated to ensure panoramic views of a historic
city. All the rooms are carefully designed to the highest
levels of sensuality, comfort and taste that is the hallmark
of the ISTA brand. Rest all of the floors are similar to the
second floor.

17. CASESTUDY–HOTELISTA
ROOMS LAYOUTROOMS LAYOUT

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SERVICE FLOORSERVICE FLOOR
TERRACE
TERRACE
TERRACE
BELOW
SWIMMINGPOOL
CUT-OUT
SITTING BESIDE
POOL
The service floor is above the first floor of the hotel. This floor has space for air heating units which serve the
restaurants and dining. Also the pipes coming from the internal vertical ducts of the rooms above become horizontal
on this floor and get transferred to the external ducts. The height of this floor is 2.7mt.
One can approach this floor only through two staircases. The ‘yellow hatched’ portion is the corridor connecting two
staircases. No lifts stops on this floor. The swimming pool is present on this floor. However the access to the pool is
from first floor through the staircase. There is a pantry on this floor which serves the guests at the pool side.
Staircase from first floor to the pool
Pantry serving guests at
the pool side

19. CASESTUDY–HOTELISTA
KITCHENKITCHEN
There are four kitchens in the hotel.
• The first one on the ground floor serves Indian and Continental restaurant.
• The second one on the first floor caters to the Chinese and Thai restaurant.
• The third one in the first basement serves the
staff dining.
• The fourth one also in the first basement is for
meat preparation.
The kitchens serving the restaurants also serves
the rooms above.
MAIN KITCHEN ON GROUND FLOOR
The area of this kitchen is 195 sq.mt.
The area of Thai and Chinese kitchen is 145
sq.mt. R.S.O.
PREPARATION AREA
TROLLEY
ARRANGEMENT
1800MMSERVICECORRIDOR
WALK-IN
DISH
WASHINGTROLLEYS
BAKERY

20. CASESTUDY–HOTELISTA
STAFF AREASSTAFF AREAS
Staff Dining
Lockers
Staff Entrance
The staff areas(staff dining and lockers) are located in the first basement
of the hotel. These can be accessed through service corridors coming
from staff entrance.
The staff dining has its own separate kitchen and storage. These areas
are planned away from the main activity areas like kitchen, so that the
staff can relax a bit.

21. CASESTUDY–HOTELISTA
Back of the House Areas- Main Store
Staff Entrance
Main Store
The main store is located in the first
basement. It has different areas like:
1.Food and vegetable storage
2.Wine and liquor storage
3.Dry food storage
4.Meat storage
5.Dairy Storage
6.Soft drink storage
• The fresh material is unloaded at truck dock on
ground floor.
• From there it travels through the service
corridor to the service lifts.
• From there down to the main store in first
basement.
Truck Dock Staff Entrance
First Basement
Plan
Ground Floor
Plan
Garbage Room
All the waste from the kitchens and other areas is
stored in bags and kept in garbage room from where it
is cleared periodically.
Soft Drink Storage
Truck Dock

22. CASESTUDY–HOTELISTA
BUILDING SECTION-1BUILDING SECTION-1

23. CASESTUDY–HOTELISTA
BUILDING SECTION-2BUILDING SECTION-2

24. CASESTUDY–HOTELISTA
West ElevationWest Elevation

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Five water tanks are also provided on the lower basement of which, two are the raw water tanks and the other three are
the treated water tanks.
Administrative block is provided on the upper basement so that it can provide the complete services to the hotel. A staff
cafeteria is also provided on the upper basement for the of administrative staff.
Fire plant room and fire tanks are provided on the upper basement to extinguish or prevent any fire in case it arises.
UPPER BASEMENT LOWER BASEMENT
Basement Floor PlanBasement Floor Plan

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FIRST BASEMENT FLOOR

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DG SETS BOILER ROOM
FIRE TANK RAW WATER TANK
TREATED
WATER
TANK
AC PLANT
ROOM

28. CASESTUDY–HOTELISTA
Air conditioning is perhaps a very important aspect of services. It is
needed to provide year round comfort with help of economical and
efficient air-conditioning system. The mechanical ventilation system is
also provided for parking Electrical Sub-station, DG room, AC plant
room etc.AC plant has been located in the lower basement. Both the
basements contain a number of Ventilation rooms, fresh air and
exhaust air shafts etc.
AC DUCT
VENTILATION FAN ROOM
AC PLANT ROOM
Air ConditioningAir Conditioning

29. CASESTUDY–HOTELISTA
A separate sub station for electricity supply
is provided outside the hotel to avoid any
fire hazard. Two main transformers are
used in the sub station. For uninterrupted
power supply, DG sets are provided in the
lower basement of the hotel.
SUB STATION
PANEL ROOM
DG ROOM
TRANSFORMER
Electricity SupplyElectricity Supply