2. Mod 1 – The Ingredients of Effective Feedback
Mod 2 – Enhancing Your Personal Influence
Mod 3 – Optimising Team Performance
Mod 4 – Getting the Very Best from People
Mod 5 – Understanding People and their
Personalities
Mod 6 – Facilitating Effective Meetings
3. Your homework
Try to approach the people you lead with
an emphasis on their personality type.
6. Getting good at running productive meetings is one the the
most critical and untapped skills of any leader …
7. Meetings themselves
are not productive;
it’s what happens or
doesn’t happen
between meetings
that determine the
effectiveness of a
meeting.
8. Meetings do the following … Inform
Educate
Clarify
Engage
Solve collective problems
Review progress
Make decisions
9. Cost of Meetings …
What is the average income in your team
(pay per hour)?
How many meetings on average do your
team members attend per week?
Typically how long do the meetings last?
How many in the team?
What are the opportunity costs?
$31.25 per person per hour
5 meetings per week
2 hours; 10 hours a week
6 people
Double the cost
$195,000
$32.5M
1,000 people
6 people
20. 1. Checks to make sure that you have an understanding of the
speaker’s point.
2. Lets the speaker know you have heard them.
3. Move the meeting on.
22. Team values charter
• What is the one value that is important to
you when we meet?
• What does it mean?
• Why is it important?
• What behaviours would demonstrate that
value?
• What behaviours would violate that value?
Baker, T. (2005). The New Influencing Toolkit.
25. Mod 1 – The Ingredients of Effective Feedback
Mod 2 – Enhancing Your Personal Influence
Mod 3 – Optimising Team Performance
Mod 4 – Getting the Very Best from People
Mod 5 – Understanding People and their
Personalities
Mod 6 – Facilitating Effective Meetings
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