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©2019 MFMER | slide-1
Facebook
Marie Ennis-O’Connor
@JBBC
©2019 MFMER | slide-2
What Will We Cover?
• Brief overview – why should you
consider FB? Key demographics
• Understanding the Facebook Algorithm
• How to optimize your content - posts,
visuals, stories
• How to generate more organic
engagement with your content
• Setting up Facebook Messenger
• Facebook Insights - key metrics
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-3
Why Choose Facebook?
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-4
©2019 MFMER | slide-5
Is It The Right Place For Your Organization?
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-6
The Downside However….
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-7
Facebook Zero
@JBBC #hcsmDXB19 #MCSMN
Introduced in 2018 to prioritize
“meaningful” person-to-person
interactions among friends and
family over posts from Facebook
pages.
©2019 MFMER | slide-8
Understanding FB Algorithm
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-9
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-10
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-11
How to Optimize Your Content for the Facebook
Algorithm
• Create content likely to elicit positive
feedback from your audience.
• Create posts that are likely to result
in your audience liking, commenting,
and sharing with their friends.
• Publish content that promotes
engagement.
• Create posts that are likely to result
in people clicking on your links,
photos, copy, videos, and other
content.
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-12
Let’s Dive A Little Deeper…
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-13
@JBBC #hcsmDXB19 #MCSMN
1. Identify Which Content Resonates
©2019 MFMER | slide-14
@JBBC #hcsmDXB19 #MCSMN
Research Similar Pages
©2019 MFMER | slide-15
@JBBC #hcsmDXB19 #MCSMN
Look To Industry Studies
©2019 MFMER | slide-16
@JBBC #hcsmDXB19 #MCSMN
Cool Tool: Buzzsumo
©2019 MFMER | slide-17
@JBBC #hcsmDXB19 #MCSMN
Research Facebook Ads
©2019 MFMER | slide-18
@JBBC #hcsmDXB19 #MCSMN
2. Post When Your Followers Are Online
©2019 MFMER | slide-19
@JBBC #hcsmDXB19 #MCSMN
3. Keep Things Simple
• Keep your color scheme
clean and consistent.
• Include images that are
recognizable.
• Use minimal, concise and
impactful text.
©2019 MFMER | slide-20
@JBBC #hcsmDXB19 #MCSMN
4. Generate an Emotional Response
©2019 MFMER | slide-21
@JBBC #hcsmDXB19 #MCSMN
5. Use High Quality Visuals
• Every post should include visuals, like
images, GIFs or videos.
• Make sure these creative assets are
high quality.
• Avoid visuals that doesn't accurately
reflect your brand or message.
©2019 MFMER | slide-22
©2019 MFMER | slide-23
@JBBC #hcsmDXB19 #MCSMN
Cool Tools Alert
Life of Pix Unsplash Pixabay
©2019 MFMER | slide-24
@JBBC #hcsmDXB19 #MCSMN
Graphic Design Tools
Adobe Spark
Stencil
Canva
©2019 MFMER | slide-25
@JBBC #hcsmDXB19 #MCSMN
How To Post An Image on Facebook
©2019 MFMER | slide-26
@JBBC #hcsmDXB19 #MCSMN
6. Share Video
©2019 MFMER | slide-27
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-28
@JBBC #hcsmDXB19 #MCSMN
Experiment With Square Videos
©2019 MFMER | slide-29
@JBBC #hcsmDXB19 #MCSMN
FB Video Creation Kit
©2019 MFMER | slide-30
@JBBC #hcsmDXB19 #MCSMN
Cool Tools
Adobe Spark Ripl
©2019 MFMER | slide-31
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-32
@JBBC #hcsmDXB19 #MCSMN
Go Live
©2019 MFMER | slide-33
@JBBC #hcsmDXB19 #MCSMN
Use Facebook Polls
©2019 MFMER | slide-34
@JBBC #hcsmDXB19 #MCSMN
What To Do After You Go Live
©2019 MFMER | slide-35
@JBBC #hcsmDXB19 #MCSMN
Tools To Go Live
©2019 MFMER | slide-36
@JBBC #hcsmDXB19 #MCSMN
Cool Tool: StreamYard
©2019 MFMER | slide-37
@JBBC #hcsmDXB19 #MCSMN
Facebook Premiere
©2019 MFMER | slide-38
@JBBC #hcsmDXB19 #MCSMN
7. Create Stories
©2019 MFMER | slide-39
@JBBC #hcsmDXB19 #MCSMN
Create Stories
©2019 MFMER | slide-40
@JBBC #hcsmDXB19 #MCSMN
©2019 MFMER | slide-41
@JBBC #hcsmDXB19 #MCSMN
Why You Should Use The Stories Feature
• Low-barrier entry point for social video
• Prioritized placement on user feeds
• Engaging bite-sized video content
• Cross-posting functionality
• View performance metrics via Insights
• Gain familiarity with a format that represents the
future of social marketing
©2019 MFMER | slide-42
Facebook Messenger
©2019 MFMER | slide-43
©2019 MFMER | slide-44
©2019 MFMER | slide-45
@JBBC #hcsmDXB19 #MCSMN
Facebook Insights
©2019 MFMER | slide-46
@JBBC #hcsmDXB19 #MCSMN
Facebook Marketing Key Performance Indicators (KPIs)
• Audience Growth
• Audience Profile
• Audience Engagement
• Content Reach
• Engagement by Content Type
©2019 MFMER | slide-47
@JBBC #hcsmDXB19 #MCSMN
Facebook Insights
©2019 MFMER | slide-48
@JBBC #hcsmDXB19 #MCSMN
Facebook Insights
©2019 MFMER | slide-49
@JBBC #hcsmDXB19 #MCSMN
Building an Engaged
Following

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Facebook in Healthcare Marketing

  • 1. ©2019 MFMER | slide-1 Facebook Marie Ennis-O’Connor @JBBC
  • 2. ©2019 MFMER | slide-2 What Will We Cover? • Brief overview – why should you consider FB? Key demographics • Understanding the Facebook Algorithm • How to optimize your content - posts, visuals, stories • How to generate more organic engagement with your content • Setting up Facebook Messenger • Facebook Insights - key metrics @JBBC #hcsmDXB19 #MCSMN
  • 3. ©2019 MFMER | slide-3 Why Choose Facebook? @JBBC #hcsmDXB19 #MCSMN
  • 4. ©2019 MFMER | slide-4
  • 5. ©2019 MFMER | slide-5 Is It The Right Place For Your Organization? @JBBC #hcsmDXB19 #MCSMN
  • 6. ©2019 MFMER | slide-6 The Downside However…. @JBBC #hcsmDXB19 #MCSMN
  • 7. ©2019 MFMER | slide-7 Facebook Zero @JBBC #hcsmDXB19 #MCSMN Introduced in 2018 to prioritize “meaningful” person-to-person interactions among friends and family over posts from Facebook pages.
  • 8. ©2019 MFMER | slide-8 Understanding FB Algorithm @JBBC #hcsmDXB19 #MCSMN
  • 9. ©2019 MFMER | slide-9 @JBBC #hcsmDXB19 #MCSMN
  • 10. ©2019 MFMER | slide-10 @JBBC #hcsmDXB19 #MCSMN
  • 11. ©2019 MFMER | slide-11 How to Optimize Your Content for the Facebook Algorithm • Create content likely to elicit positive feedback from your audience. • Create posts that are likely to result in your audience liking, commenting, and sharing with their friends. • Publish content that promotes engagement. • Create posts that are likely to result in people clicking on your links, photos, copy, videos, and other content. @JBBC #hcsmDXB19 #MCSMN
  • 12. ©2019 MFMER | slide-12 Let’s Dive A Little Deeper… @JBBC #hcsmDXB19 #MCSMN
  • 13. ©2019 MFMER | slide-13 @JBBC #hcsmDXB19 #MCSMN 1. Identify Which Content Resonates
  • 14. ©2019 MFMER | slide-14 @JBBC #hcsmDXB19 #MCSMN Research Similar Pages
  • 15. ©2019 MFMER | slide-15 @JBBC #hcsmDXB19 #MCSMN Look To Industry Studies
  • 16. ©2019 MFMER | slide-16 @JBBC #hcsmDXB19 #MCSMN Cool Tool: Buzzsumo
  • 17. ©2019 MFMER | slide-17 @JBBC #hcsmDXB19 #MCSMN Research Facebook Ads
  • 18. ©2019 MFMER | slide-18 @JBBC #hcsmDXB19 #MCSMN 2. Post When Your Followers Are Online
  • 19. ©2019 MFMER | slide-19 @JBBC #hcsmDXB19 #MCSMN 3. Keep Things Simple • Keep your color scheme clean and consistent. • Include images that are recognizable. • Use minimal, concise and impactful text.
  • 20. ©2019 MFMER | slide-20 @JBBC #hcsmDXB19 #MCSMN 4. Generate an Emotional Response
  • 21. ©2019 MFMER | slide-21 @JBBC #hcsmDXB19 #MCSMN 5. Use High Quality Visuals • Every post should include visuals, like images, GIFs or videos. • Make sure these creative assets are high quality. • Avoid visuals that doesn't accurately reflect your brand or message.
  • 22. ©2019 MFMER | slide-22
  • 23. ©2019 MFMER | slide-23 @JBBC #hcsmDXB19 #MCSMN Cool Tools Alert Life of Pix Unsplash Pixabay
  • 24. ©2019 MFMER | slide-24 @JBBC #hcsmDXB19 #MCSMN Graphic Design Tools Adobe Spark Stencil Canva
  • 25. ©2019 MFMER | slide-25 @JBBC #hcsmDXB19 #MCSMN How To Post An Image on Facebook
  • 26. ©2019 MFMER | slide-26 @JBBC #hcsmDXB19 #MCSMN 6. Share Video
  • 27. ©2019 MFMER | slide-27 @JBBC #hcsmDXB19 #MCSMN
  • 28. ©2019 MFMER | slide-28 @JBBC #hcsmDXB19 #MCSMN Experiment With Square Videos
  • 29. ©2019 MFMER | slide-29 @JBBC #hcsmDXB19 #MCSMN FB Video Creation Kit
  • 30. ©2019 MFMER | slide-30 @JBBC #hcsmDXB19 #MCSMN Cool Tools Adobe Spark Ripl
  • 31. ©2019 MFMER | slide-31 @JBBC #hcsmDXB19 #MCSMN
  • 32. ©2019 MFMER | slide-32 @JBBC #hcsmDXB19 #MCSMN Go Live
  • 33. ©2019 MFMER | slide-33 @JBBC #hcsmDXB19 #MCSMN Use Facebook Polls
  • 34. ©2019 MFMER | slide-34 @JBBC #hcsmDXB19 #MCSMN What To Do After You Go Live
  • 35. ©2019 MFMER | slide-35 @JBBC #hcsmDXB19 #MCSMN Tools To Go Live
  • 36. ©2019 MFMER | slide-36 @JBBC #hcsmDXB19 #MCSMN Cool Tool: StreamYard
  • 37. ©2019 MFMER | slide-37 @JBBC #hcsmDXB19 #MCSMN Facebook Premiere
  • 38. ©2019 MFMER | slide-38 @JBBC #hcsmDXB19 #MCSMN 7. Create Stories
  • 39. ©2019 MFMER | slide-39 @JBBC #hcsmDXB19 #MCSMN Create Stories
  • 40. ©2019 MFMER | slide-40 @JBBC #hcsmDXB19 #MCSMN
  • 41. ©2019 MFMER | slide-41 @JBBC #hcsmDXB19 #MCSMN Why You Should Use The Stories Feature • Low-barrier entry point for social video • Prioritized placement on user feeds • Engaging bite-sized video content • Cross-posting functionality • View performance metrics via Insights • Gain familiarity with a format that represents the future of social marketing
  • 42. ©2019 MFMER | slide-42 Facebook Messenger
  • 43. ©2019 MFMER | slide-43
  • 44. ©2019 MFMER | slide-44
  • 45. ©2019 MFMER | slide-45 @JBBC #hcsmDXB19 #MCSMN Facebook Insights
  • 46. ©2019 MFMER | slide-46 @JBBC #hcsmDXB19 #MCSMN Facebook Marketing Key Performance Indicators (KPIs) • Audience Growth • Audience Profile • Audience Engagement • Content Reach • Engagement by Content Type
  • 47. ©2019 MFMER | slide-47 @JBBC #hcsmDXB19 #MCSMN Facebook Insights
  • 48. ©2019 MFMER | slide-48 @JBBC #hcsmDXB19 #MCSMN Facebook Insights
  • 49. ©2019 MFMER | slide-49 @JBBC #hcsmDXB19 #MCSMN Building an Engaged Following