1. @ JBBC
Beyond Technology:
A Human Experience
Marie Ennis-O’Connor

2. © HIMSS Europe GmbH
2
Digital Transformation Starts Not With The Technology
But With The Patient!
@ JBBC

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3
Patient Engagement
Where Is Our Blockbuster Drug?
“If patient engagement were a drug, it
would be the blockbuster drug of the
century and malpractice not to use it.”
Leonard Kish
(August 2012)
@ JBBC

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4
What IS Patient Engagement?

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5
A Rose By Any Other Name…
Is All This Patient Engagement?

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6
Patient As Token
@ JBBC

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7
Blockbuster Drug Or Snake Oil?
“How we define and then
implement patient engagement
will determine whether it's truly a
miracle drug – or just another
variant of age old snake oil.”
Dan Munro
(August 2013)
@ JBBC

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8
It’s All Too Easy To Capture Attention With Buzzwords
@ JBBC

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9
If We’re All Patients, Then Why Am I Here?
@ JBBC

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10
My Real-Life Patient Story
@ JBBC

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11
Story: An Analogue Intervention In A Digital World
@JBBC

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12
What Is The Most Exciting Innovation
In The Connected Health Era?
Susannah Fox
@JBBC

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13
Regina Holliday: The Power Of Story
@JBBC

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14
Painting: “73 Cents” by Regina Holliday
@JBBC

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15
"I am painting because it is the best way I
know that can make a difference. I will
paint our sorrow on a wall for all to see. It
is hard to look away. It makes you think. It
makes you question.”
Regina Holliday
Don’t Look Away From Our Stories
@JBBC

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16
The Walking Gallery
@JBBC

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17
No Such Thing As A One-Size-Fits-All Patient
@JBBC

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18
Engaging Patients Begins With Our Story…
@JBBC

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19
Forget What You Think You Know About Patients
@JBBC

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20
“People Don’t Know What They Want Until You Show Them”
@JBBC

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21
Co-Design
@JBBC

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22
What Matters?
@JBBC

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23
“The point of e-health is that it should be a tool
for engagement, relationships and connectivity,
not a substitute for it.”
Lord Victor Adebowale
(UK e-Health Week, May 2016)
Beyond Technology: A Human Experience
@JBBC

24. © HIMSS Europe GmbH
24
@JBBC

25. @ JBBC
Thank you!
Marie Ennis-O’Connor