Extended enterprise learning has provided benefits such as increased market share through knowledgeable sales channels with a global presence and greater exposure for products and services. It has also led to better relationships with suppliers to negotiate better deals, shortened product and sales cycles, and fewer customer support calls. Extending learning beyond employees to partners, suppliers, resellers and customers boosts business performance by providing a stronger customer experience, improved innovation, and fewer expenses.

1. How Has Extended Enterprise
Learning Helped Your Business?
Source: Brandon Hall Group 2016
Increased selling power via knowledgeable
sales channels
Using the supply chain to establish a
global presence
Greater exposure for all products and
services
»
»
»
Increased Market Share
Better relationships with suppliers
will help you negotiate better deals
Shortened product and sales cycles
Fewer customer support calls
»
»
»
Fewer Expenses
Collaboration with suppliers and
manufacturers
Better connection to customers to
anticipate needs
New opportunities to upsell
»
»
»
Improved Innovation
Reduced
training costs
71%
Reduced training
travel time
67%
Met compliance
requirements
56%
Increased
products/services
awareness
57%
Gain the Competitive Advantage
with Extended Enterprise Training
If you are not extending training beyond your employees to reach business partners, suppliers,
resellers and customers, you are missing an opportunity to boost business performance.
4 Main Benefits of
Extending Learning
Beyond Your Enterprise
Stronger relationship after the sale
Stay ahead of the informed consumer
Less reliance on customer support
»
»
»
Better Customer Experience
Increased
employee
engagement
Improved
customer
relations
Met and
exceeded
corporate
objectives
Increased
sales
Maximized
client retention
Reduced
employee
turnover
48%
40%
45%
37%
43%
22%
Additional Stats

2. WATCH NOW
www.NetDimensions.com
What % of the cost of
your LMS is covered by
Extended Learning?
Source: Brandon Hall Group 2016
Do you charge for
your extended
enterprise content?
Track compliance and adherence to proper
operating procedures
Certify partner, franchise, and contractor knowledge
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66.1%
33.9%
35.0%
22.5%
7.5%
17.5%
17.5%
None
Less than 10%
10 - 25%
25 - 50%
More than 50%
Yes No
Transform Training Into a Revenue Channel
1
2
3
4
Key Benefits
of Using Your
LMS for
Extended
Enterprise
Training
Obtain consistent data collection and reporting of training
throughout all channels
Streamline training administration such as registration and
scheduling, class follow up, assessments and evaluations,
as well as reporting