Shape the customer experience from research to purchase
1. Shaping your customer’s experience
from research to purchase.
I think I have a problem?
94% of B2B Buyers Research Online Before
Making a Purchase Decision
What problem do I have?
Buyers are up to 70% through the purchase
process before they make contact with my reps
How do I solve the problem?
• Build trust, by becoming an educational
resource
• Get found online
• Shaping the customer’s experience from
research to purchase
Collaborate with a full service, digital
marketing agency, like KBK Communications,
to develop a measurable marketing program
that attracts and educates new customers,
resulting in new company revenue
2. KBK Communications
helps you shape the customer experience
from research to purchase:
We are a digital marketing agency exclusively
focused on Healthcare Supply Chain,
not just “Healthcare”.
We are industry veterans with over 50 years
of experience.
We have a keen understanding of the
market and your customer.
We execute strategic digital marketing
programs with sales at the forefront.
We are an extension of your team collaborating
to reach your company’s growth goals.
Client Testimonial:
“The KBK team helped us effectively launch a new product
category in the Acute Care space, dispensed protective eyewear.
KBK developed an inbound marketing program focused on the
specific personas we targeted.The net result was taking a new
product from zero to over 15% market share in eighteen months.
KBK becomes an indispensable member of your team and are
constantly striving to help you succeed in the marketplace.”
Mark Beran – Healthcare Manufacturer
contact@kbkcommunications.com
www.kbkcommunications.com
815.464.8565
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