The document discusses the shifting role of leadership over time. It covers leadership in the past, present, and future. In the past, leadership focused on managing others, but now it emphasizes developing people and emotional intelligence. The future of leadership will involve developing strategy collaboratively, managing change with technology, building relationships based on values, and developing talent through coaching. The presentation analyzes different leadership styles and how leadership affects employee engagement and business performance.

1. The Shifting Sands
of Leadership
Presented by Fiona Lander
Head of Professional Development
APSCo

2. Agenda
• The changing role of leadership
• Past
• Present
• Future
• Developing leaders of the
future

4. Managing vs Leading

5. Six Styles of Leadership
Alan Sugar
The Commanding leader
Style: Gives Clear directions and expects compliance
Most Likely to say: “Do as I tell you!”
Bill Gates
The Pace Setting Leader
Style: Sets Goals and expects them to be achieved
Most Likely to say: “Go for it!”

6. Six Styles of Leadership
Richard Branson
The Visionary Leader
Style: Moves people towards a shared vision
Most Likely to say: “Come with me”
Walt Disney
The Coaching Leader
Style: Develops people for the future
Most Likely to say: “Try this”

7. Six Styles of Leadership
Anita Ruddick
The Affiliative Leader
Style: Creates harmony and builds emotional
bonds based on loyalty and trust
Most likely to say: “People come first”
Nelson Mandela
The Democratic Leader
Style: Forges consensus through participation
Most Likely to say: “What do you think?”

8. Emotional Intelligence

9. Communication : Impact on Behaviour
Formal Media (5-7%)
6%
61% 33%
Leadership
60-65% Infrastructure
(30-35%)

10. People the world over are more likely to be
disaffected, disengaged or de-motivated by their
managers than motivated or inspired.
Disengaged? Steven Sonsino
Fellow London Business School’s Centre for Management Development

11. Engaged Employees Deliver
27% higher profits
50% higher customer loyalty
50% higher sales
40% above average productivity
Gallup

12. Are you ready to lead 5 generations?
• Traditionalists born prior to 1946
• Baby Boomers born between 1946 and 1964
• Gen X born between 1965 and 1976
• Gen Y / Millennials born between 1977 and 1997
• Gen Z/2020 born after 1997

13. Five generations in the workplace
2020
2015
2010
2005
0% 20% 40% 60%
Traditionalists Baby Boomers Gen X Millennials Gen 2020

14. Personal Values

15. Leadership is the capacity to
translate vision into reality.
Warren G. Bennis

16. The Business Benefits of Management
& Leadership Development 2012 (CMI/Penna)
Low Mid High
Performance Performance Performance
Level of management effectiveness:
• Effective 39% 65% 80%
• Ineffective 61% 35% 20%
• Highly engaged 30% 67% 83%
• Opportunity to use skills & knowledge 41.3% 52.8% 54.2%
• Skills & knowledge to progress career 44.0% 45.8% 54.2%

17. ROI - Engaged Employees Deliver
27% higher profits
50% higher customer loyalty
50% higher sales
40% above average productivity
Gallup

18. Change Ready Leaders
• Make things happen - initiate change
• Challenge the status quo
• Rethink the rules
• Re-define their roles
• Are bold, innovative …New ideas
…New opportunities
…New possibilities

19. Leading by Example
Leading by Example

20. Collaborative Approach

21. One Voice

22. Developing your Rising Stars
in Recruitment

23. The Future Role of Leadership
• Strategy Development
• Inventing the future
• Collaborative approach
• Globalisation
• Change Manager
• Technology
• Relationship Builder
• Values
• Emotional Intelligence
• Talent Developer
• Coach/Mentor
• Performance Manager/ROI
• Measuring/results

24. The Shifting Sands
of Leadership
Thank you
Presented by Fiona Lander
Head of Professional Development
APSCo