This document summarizes usability testing conducted on the Evernote application. The testing objectives were to determine if completing an introductory tutorial improved users' ability to complete tasks in Evernote and how easy certain tasks like creating notebooks, notes, and sharing were for users. Participants with a range of file sharing experience were tested on these tasks with and without the tutorial. Analysis focused on success rates and time taken to complete the tasks.

1. !
Usability
Testing-­‐
Evernote
Lauren
Bourne,
Kendal
Cinnamon,
Emily
Gonko,
Beth
Williams
“The workspace for your life’s work”

2. !
The
Interface

3. Testing
Objectives
! Find
out
if
comple=ng
the
opening
learning
step-­‐by-­‐step
tutorial
increase
par=cipant
success
in
comple=ng
the
tasks?

4. Task
Objectives
! How
easy
is
it
for
a
user
to
create
a
new
Notebook?
! How
easy
is
it
for
a
user
to
create
a
new
Note?
! How
easy
is
it
for
a
user
to
share
a
Notebook
or
Note?

5. The
Testing
Environment

6. File
Sharing
Application
Experience

7. Types
of
Users

8. Intro
to
Testing
Session
! Methodology
(start/stop)
! Outliers
! Average
=me
to
complete
tasks
6:15

9. Use
of
the
Step-­‐by-­‐Step
Tutorial

10. The
Step-­‐by-­‐Step
Tutorial

11. Time
and
Step-­‐by-­‐Step
Tutorial

12. Creating
a
Notebook

13. Creating
a
Note

14. Sharing

15. Sharing
vs.
Workchat

16. Discussion