Well-written policies and procedures can help boost organisational accountability and transparency, and act as indispensable factors for quality assurance and quality improvement programs.

1. ESTABLISHING SYSTEMS &
PROCEDURES FORYOUR BUSINESS

2. Policies & Systems
 Policies & systems guide and
determine all activities concerning
the business
 Well-written policies & systems can
help boost organizational
accountability & transparency

3. Policies & Systems
Well-written policies & procedures
also act as indispensable factors
for quality assurance & quality
improvement programs

4. Establishing Policies
Policies are built around what the business
owner consider to be the ‘heart and soul’
of quality of the organisation i.e. the key
determinants of quality for the business
(organizational values, government
legislation, benchmarks, etc.)

5. Establishing Policies
• Policies will be created and assembled into
one policy manual.
• A good policy manual should maintain a
strict focus on the business’s key
determinants of quality and document
approximately six to a maximum of ten
principles that provide guidance for staffs’
behaviours

6. Implementing Policies
• A procedure must be created to
implement a policy
• Procedures are made based on
established policies and stated
clearly what must be done to
execute those policies

7. Implementing Policies
All procedures will be compiled and
turn into a procedure manual that will
act as a guide for management and
improvement within the scope of the
business.

8. “5 GearsTo Accelerate Business Growth” Program
 A carefully structured business program that runs over 6 months
 Represents the 5 areas for growth that business owners need to
master to propel their businesses:
 Branding
 Finance/Cash flow
 Public Speaking
 Marketing
 Social Media

9.  Contact: PO Box 4105 Doncaster Heights, East
Melbourne,Victoria, Australia 3109
 Email: sbaccelerator@gmail.com / peter@mmfb.com.au
 Website: http://maverickmentoringforbusiness.com.au/
 Phone:+61 3 9005 8275