ESKA® Workflow is a software that automates business processes by defining rules for routing documents, information, or tasks between participants from start to finish. It allows companies to build and manage customized workflows through features like a process builder, form builder, and security management. The software provides benefits like improved productivity, customer service, and process control.

1. ESKA® Workflow
ESKA® Workflow targets the automation of procedures where
documents, information or tasks are passed between participants
according to a defined set of rules to achieve an overall business
goal.
Using ESKA® Workflow, companies can define and manage
work processes from start to end and enhance collaboration
between various team members. The system can easily adapt to
different work procedures and fully reflect the way a company
organises and executes its activities.
Benefits
ƒƒImproved organisational proficiency
ƒƒGains in productivity
ƒƒImproved customer service The drag and drop feature in the Process Builder provides high
flexibility and ease of use in building the needed processes.
ƒƒIncreased customer retention
ƒƒEnhanced process control and reporting Process Management
ƒƒBetter adherence to internal and external regulations ESKA® Workflow provides management and control over
ƒƒEnhanced competitive advantage the work processes through an advanced process simulator. The
Process Management feature also provides full up-to-the-minute
information about each process. Moreover, the system sends
Strengths notification messages to the user when a new work process starts
and the user is included in its recipients list.
ƒƒMultilingual support
ƒƒA Web-based system that is portable to work with almost any Form Builder
Web-based platform, which provides simplicity of access The Form Builder provides the ability to create new forms and to
ƒƒPower to provide up-to-the-minute process status modify existing ones according to work requirements and user
privileges. This helps companies transform their workplace into a
ƒƒFlexibility to automate any type of internal work processes
paperless environment using electronic forms that can be easily
ƒƒEfficiency to organise repetitive processes customised at any time.
ƒƒEasy-to-use form-based setup with no need for additional
programming Integrated Forms and Processes
ƒƒIntegration with third-party applications The system supports the integration of forms and processes with
other applications and enables applying the required rules and
business logic in order to have all applications working in harmony
Main Functionalities as one unit. The system also supports the needed settings to connect
user-defined forms to the database.
ESKA® Workflow provides a wide range of features that serve
workflow cycles with powerful tools in terms of functionality, Security Management
interface, and help content.
ESKA® Workflow allows administrators to define the roles of
system users as well as assigning and managing user authorisation
ESK/WA/FL-10:005 Uen-Rev A
Process Builder levels. These definitions and assigned authorities can be applied
The system allows users to create their own work processes, to other applications integrated with the workflow system. The
define user roles, determine workflow in a very simple and system also provides per-state access control, which limits access
powerful way, and modify existing processes in order to fulfil new to specified entries.
work requirements.
ESKADENIA Software, P.O. Box: 1555 Amman 11821 Jordan, Tel: +962 6 5510717, Fax: +962 6 5510719, E-mail: contacts@eskadenia.com