ESKA® e-Fill is an electronic recharging and voucher distribution system that allows telecom operators to provide prepaid mobile subscribers with a convenient way to top up their accounts using electronic vouchers instead of physical scratch cards. The system provides resellers with mobile and web interfaces to request and distribute electronic vouchers to customers. It offers benefits like enhanced customer experience, reduced fraud risk and costs, and more flexible reseller management compared to traditional voucher systems.

1. ESKA® e-Fill
Electronic Recharging & Voucher Distribution
In today’s fast-paced world, mobile phone subscribers seek
to organise their daily lives with a simple push of a button.
Modern and secure alternatives to paper or plastic vouchers are
becoming more appealing and time efficient for all stakeholders.
ESKA® e-Fill enables telecom operators to easily widen their
resellers’ network to perform easy and convenient credit top-
ups for prepaid subscribers, using electronic vouchers instead
of scratch cards and other legacy approaches. The system’s
electronic top-up approach reduces the time and cost of
traditional vouchering while offering prepaid subscribers a
convenient service to top-up credit anytime and anywhere.
ESKA® e-Fill provides resellers with user-friendly and easy-to-
access interfaces using mobile phones and the Internet.
Key Benefits PIN-Based Reselling Method
The PIN-Based Reselling Method enables the reseller to easily
ƒƒEnhanced subscriber buying experience use a mobile handset or Web interface to request a new voucher
ƒƒProtection against theft and reduction of fraud risk PIN from the legacy voucher system and provide the customer
with voucher information. The system supports two approaches
ƒƒEasier operator management of resellers distribution cycle for the PIN-Based Reselling Method:
ƒƒEliminated costs of plastic and paper voucher administration,
production, distribution and storage ƒƒOnline: in this case a direct integration with the legacy
voucher system is needed so for ESKA® e-Fill to retrieve a
ƒƒEnforcement of environmental friendly practices by eliminating voucher number.
the use and disposal of plastic cards
ƒƒOffline: in this case no direct integration with the legacy
voucher system is required; every time the reseller requests a
Strengths voucher, it will be pulled from the available bulk in the system.
ƒƒEasy and quick implementation PIN-Less Based Reselling Method
ƒƒMulti-operator support
The PIN-Less Based Reselling Method enables the reseller to
ƒƒMultilingual support request direct credit top-up for a prepaid mobile number, where
ƒƒUse of available retailer infrastructure ESKA® e-Fill connects to the operator’s prepaid system and
updates the customer balance with any amount and without the
ƒƒWeb-enabled administration tools need to use any legacy voucher system or recharging media
ƒƒAdvanced reports and statistics such as SMS, IVR or USSD.
ƒƒFlexible integration with back-end systems
Multiple Interfaces
ƒƒHighest security standards
ƒƒScalable and modular design ESKA® e-Fill offers two flexible interfaces for resellers to
provide their customers with e-recharging services anytime and
ƒƒE-mail, SMS, and SNMP alarms and notifications anywhere.
ƒƒBuilt over latest Java technologies
ƒƒReseller Mobile Application
The mobile application is a Java-based application that
Main Functionalities can be easily installed and configured on any Java-enabled
handheld device. The application provides a secure
E-Voucher Sales multilingual interface for resellers to request e-vouchers for
ESKA® e-Fill supports multiple e-voucher sales methods that their customers.
can be used according to the operator’s business model and
needs.

2. Notifications
ESKA® e-Fill can be configured to send SMS or e-mail
Reseller Administrator notifications to resellers or subscribers as confirmation messages
WWW or alerts.
HTTP Transactions Logging
ESKA® e-Fill keeps record of all transactions performed in
Reseller WEB OAM the system by resellers and system users. Such transactions and
logging information are very useful for reporting and auditing
Adaptors
Prepaid Billing ESKA® e-Fill
SNMP purposes.
OMC
DB
Voucher System Operation, Administration and Maintenance
(OAM)
ESKA® e-Fill provides a comprehensive, powerful, Web-
based and multilingual OAM tool that supports the following
SMSC Reseller Application
functionalities:
ƒƒAdministrator management and access control
The following functionalities are provided through this ƒƒReseller management
application: ƒƒNotification management
ƒƒPIN or PIN-Less Based Reselling Methods ƒƒGeneration of extensive reports and statistics
ƒƒMulti-operator view ƒƒTransaction management
ƒƒReseller balance check ƒƒSystem configuration
ƒƒReseller profile management ƒƒAlarm management
ƒƒReseller Web Application
The Web application enables resellers to perform an extended
range of functionalities through a user-friendly, multilingual
and secure interface. Functionalities include those provided
through the reseller mobile application in addition to providing
detailed transaction and settlement history.
Resellers Management
ESKA® e-Fill provides full information about each reseller
registered in the system, including the reseller’s profile, the access
rights, and the transactions limits. In addition, the privileged
administrator can manage some credit and balance settings for
that reseller.
The system provides the ability to define the reseller’s hierarchy
with the definition of the commission schema and balance
thresholds for the dealers and sub-dealers.
Reseller Balance and Commission
ESKA® e-Fill manages reseller credit deposits and dynamically
IPR® -2004/04/1820 ESK/WA/FL-10:018 Uen-Rev A
calculates and records all reseller commissions according to
predefined percentages.
Multi-Operators
ESKA® e-Fill can be configured to dynamically work with a
specific operator or a set of operators. This gives service providers
an interface to a wider range of prepaid customers.
ESKADENIA Software, P.O. Box: 1555 Amman 11821 Jordan, Tel: +962 6 5510717, Fax: +962 6 5510719, E-mail: contacts@eskadenia.com