This document provides an overview of e-services project planning and implementation essentials. It discusses key topics such as the definition of e-governance and e-services, requirements for successful e-services, and the major steps in the project lifecycle including strategic planning, analysis, and implementation. The strategic planning step involves defining objectives and priorities. Analysis includes requirements documentation, RFP preparation and evaluation. Implementation consists of system design, testing, training, and post-implementation monitoring. Key terminologies like SLA, QoS, and use cases are also defined.
A high level introduction to DevOps. Explains what it is, how popular DevOps has become, why DevOps is popular, how DevOps differs from traditional approaches and some next steps to implementation.
A high level introduction to DevOps. Explains what it is, how popular DevOps has become, why DevOps is popular, how DevOps differs from traditional approaches and some next steps to implementation.
MuleSoft: How to Engage Partners/Customers and API Led with Alexa Angel Alberici
Slide 1 - Arno Brugman - How to Engage Partners/Customers
Slide 42 - Angel Alberici - API Led with Alexa
Host: Angel Alberici
Youtube: Virtual Muleys : https://www.youtube.com/c/VirtualMuleysOnline/videos
How to Engage: Customer/Partner Engagements
This session is for Developers, Engineers, Architects, C4E & Integration Stakeholders, Partners, SIs and Contractors who want to learn about the prerequisites and requirements for a successful Customer/Partner Engagement.
In this session we will answer the following questions:
Can you provide basic guidelines to avoid the most common pitfalls?
Will our Partner act as a Thought Leader?
How do we ensure our Partner designs and implements with reuse in mind?
How do we verify the work delivered by our Partner?
What information should you share with your Partner?
What should you request (ask) from your Partner?
How should you Engage with your Partner?
Although the slides are presented from the Customer perspective, the session will be of value to Partners, SIs and Contractors too.
After this session, you will know what information needs to be shared between Customer and Partner and how Customer and Partner should engage to ensure successful adoption of the Anypoint Platform and consistent generation of Business Outcomes (value).
DIY: API Led with Alexa “The Contest App”
You saw it and now you want to Do It Yourself (DIY). Session aimed towards Devs/Engineers and enthusiasts/hands-on Architects/Consultants who want to create their own API Led with Alexa application. Agenda:
Speedrun on APLC/SDLC
Successful stories
Participate in the Contest and win prizes!
How does it work? How to do it yourself?
Where is the value in using API Led for this case?
DevOps is a methodology capturing the practices adopted from the very start by the web giants who had a unique opportunity as well as a strong requirement to invent new ways of working due to the very nature of their business: the need to evolve their systems at an unprecedented pace as well as extend them and their business sometimes on a daily basis.
While DevOps makes obviously a critical sense for startups, I believe that the big corporations with large and old-fashioned IT departments are actually the ones that can benefit the most from adopting these principles and practices.
Recently I was asked to explain what dev-ops is at a large enterprise software vendor undergoing transformation.
In these slides, I present the concepts, tools and mindset that drive DevOPS.
Introduction To DevOps | Devops Tutorial For Beginners | DevOps Training For ...Simplilearn
This presentation on "Introduction to DevOps" will help you understand what is waterfall model, what is an agile model, what is DevOps, DevOps phases, DevOps tools and DevOps advantages. In traditional software development lifecycle, there is a lot of gap between development and operations team. DevOps addresses the gap between developers and operations. The development team will submit the application to the operations team for implementation. Operations team will monitor the application and provide relevant feedback to developers. According to DevOps practices, the workflow in software development and delivery is divided into 8 phases, Now, let us get started and understand these 8 phases in DevOps.
Below topics are explained in this "Introduction to DevOps" presentation:
1. Waterfall model
2. Agile model
3. What is DevOps?
4. DevOps phases
5. DevOps tools
6. DevOps advantages
Simplilearn's DevOps Certification Training Course will prepare you for a career in DevOps, the fast-growing field that bridges the gap between software developers and operations. You’ll become an expert in the principles of continuous development and deployment, automation of configuration management, inter-team collaboration and IT service agility, using modern DevOps tools such as Git, Docker, Jenkins, Puppet and Nagios. DevOps jobs are highly paid and in great demand, so start on your path today.
Why learn DevOps?
Simplilearn’s DevOps training course is designed to help you become a DevOps practitioner and apply the latest in DevOps methodology to automate your software development lifecycle right out of the class. You will master configuration management; continuous integration deployment, delivery and monitoring using DevOps tools such as Git, Docker, Jenkins, Puppet and Nagios in a practical, hands-on and interactive approach. The Devops training course focuses heavily on the use of Docker containers, a technology that is revolutionizing the way apps are deployed in the cloud today and is a critical skillset to master in the cloud age.
Who should take this course?
DevOps career opportunities are thriving worldwide. DevOps was featured as one of the 11 best jobs in America for 2017, according to CBS News, and data from Payscale.com shows that DevOps Managers earn as much as $122,234 per year, with DevOps engineers making as much as $151,461. DevOps jobs are the third-highest tech role ranked by employer demand on Indeed.com but have the second-highest talent deficit.
1. This DevOps training course will be of benefit the following professional roles:
2. Software Developers
3. Technical Project Managers
4. Architects
5. Operations Support
6. Deployment engineers
7. IT managers
8. Development managers
Learn more at: https://www.simplilearn.com/
Deploy and Secure Your API Gateway with NGINX: From Zero to Hero – APCJNGINX, Inc.
What is an API gateway? Learn everything you need to know about the world of APIs, and see how NGINX can help you create a high-performance, secure API gateway.
Best Practices in Implementing a Center for Enablement (C4E) within Your Orga...MuleSoft
Center for Enablement (C4E) is a cross-functional team that is charged with enabling their organization to consume and get full value from their integration projects and assets. Learn the step-by-step guide on rolling out a C4E within your organization by following a successful customer example.
How To Become A DevOps Engineer | Who Is A DevOps Engineer? | DevOps Engineer...Simplilearn
This presentation on "How to become a DevOps Engineer" will help you learn what is DevOps, who is a DevOps engineer, career roadmap of a DevOps engineer, certifications for DevOps engineer, and salary of a DevOps engineer. A DevOps Engineer is an IT professional who understands the software development lifecycle and uses various automation tools for developing CI/ CD pipelines. In simple words, they collaborate with developer and operation teams to deliver high-quality products within a minimum amount of time. Now, let's get started and understand a few important ways to become a DevOps engineer.
Below are explained in this presentation:
1. Who is a DevOps engineer?
2. DevOps career roadmap
3. DevOps certification
4. DevOps engineer salary
Why learn DevOps?
Simplilearn’s DevOps training course is designed to help you become a DevOps practitioner and apply the latest in DevOps methodology to automate your software development lifecycle right out of the class. You will master configuration management; continuous integration deployment, delivery and monitoring using DevOps tools such as Git, Docker, Jenkins, Puppet and Nagios in a practical, hands on and interactive approach. The DevOps training course focuses heavily on the use of Docker containers, a technology that is revolutionizing the way apps are deployed in the cloud today and is a critical skillset to master in the cloud age.
After completing the DevOps training course you will achieve hands on expertise in various aspects of the DevOps delivery model. The practical learning outcomes of this DevOps training course are:
An understanding of DevOps and the modern DevOps toolsets
The ability to automate all aspects of a modern code delivery and deployment pipeline using:
1. Source code management tools
2. Build tools
3. Test automation tools
4. Containerization through Docker
5. Configuration management tools
6. Monitoring tools
Who should take this course?
DevOps career opportunities are thriving worldwide. DevOps was featured as one of the 11 best jobs in America for 2017, according to CBS News, and data from Payscale.com shows that DevOps Managers earn as much as $122,234 per year, with DevOps engineers making as much as $151,461. DevOps jobs are the third-highest tech role ranked by employer demand on Indeed.com but have the second-highest talent deficit.
1. This DevOps training course will be of benefit the following professional roles:
2. Software Developers
3. Technical Project Managers
4. Architects
5. Operations Support
6. Deployment engineers
7. IT managers
8. Development managers
Learn more at https://www.simplilearn.com/cloud-computing/devops-practitioner-certification-training
Apache Karaf - Building OSGi applications on Apache Karaf - T Frank & A Grzesikmfrancis
OSGi Community Event 2014
Abstract:
Experience level: Beginner
Apache Karaf is a small OSGi based runtime which provides a lightweight container onto which various components and applications can be deployed.
This session gives an overview over Apache Karaf, how to manage and configure Apache Karaf and how to use the comprehensive command shell that Karaf provides. By the example of a simple pet clinic application we will demonstrate how to build and deploy a web application on Apache Karaf. This talk will introduce the different deployment mechanisms available in Karaf and how to deploy bundles from the file system, command shell or via a maven repository. You will learn how to manage external dependencies via features, use the Karaf maven plugin to create features and build and configure persistence bundles for Apache Karaf. We will further give an overview, how to use Karaf in a cloud environment and how to use the Apache Cellar project to build up an Apache Karaf cluster.
Speaker Bios:
Torsten Frank
Torsten Frank is an entrepreneur and healthcare IT expert with international experience and a strong background in product and business development. He is CEO and founder of medisite, a company that delivers highly specialized healthcare IT solutions to their customers for more than 10 years. medisite is a winner of the Federal Ministry for Economic Affairs and Energy (BMWi) “Trusted Cloud” technology competition, geared toward secure cloud computing for SMEs and the public sector. Torsten Frank holds a medical degree from the Hannover Medical School, where he also has worked for several years as a physician at the Department of Cardiothoracic Surgery after completing his medical studies in Hannover, Germany and Chicago, USA.
Alexander Grzesik
Alexander is the head of development of medisite Systemhaus GmbH and responsible for the development of the the PaaS+ cloud platform the clinical information system m.life and software architect for the TRESOR Project.
He has 15 years of work experience in medical Software development as team leader and software architect.
Expert for Software Architecture, OSGi, Java and Java EE.
Alexander has been a speaker at several conferences including EclipseCon Europe and the OpenShift Community Day.
MuleSoft: How to Engage Partners/Customers and API Led with Alexa Angel Alberici
Slide 1 - Arno Brugman - How to Engage Partners/Customers
Slide 42 - Angel Alberici - API Led with Alexa
Host: Angel Alberici
Youtube: Virtual Muleys : https://www.youtube.com/c/VirtualMuleysOnline/videos
How to Engage: Customer/Partner Engagements
This session is for Developers, Engineers, Architects, C4E & Integration Stakeholders, Partners, SIs and Contractors who want to learn about the prerequisites and requirements for a successful Customer/Partner Engagement.
In this session we will answer the following questions:
Can you provide basic guidelines to avoid the most common pitfalls?
Will our Partner act as a Thought Leader?
How do we ensure our Partner designs and implements with reuse in mind?
How do we verify the work delivered by our Partner?
What information should you share with your Partner?
What should you request (ask) from your Partner?
How should you Engage with your Partner?
Although the slides are presented from the Customer perspective, the session will be of value to Partners, SIs and Contractors too.
After this session, you will know what information needs to be shared between Customer and Partner and how Customer and Partner should engage to ensure successful adoption of the Anypoint Platform and consistent generation of Business Outcomes (value).
DIY: API Led with Alexa “The Contest App”
You saw it and now you want to Do It Yourself (DIY). Session aimed towards Devs/Engineers and enthusiasts/hands-on Architects/Consultants who want to create their own API Led with Alexa application. Agenda:
Speedrun on APLC/SDLC
Successful stories
Participate in the Contest and win prizes!
How does it work? How to do it yourself?
Where is the value in using API Led for this case?
DevOps is a methodology capturing the practices adopted from the very start by the web giants who had a unique opportunity as well as a strong requirement to invent new ways of working due to the very nature of their business: the need to evolve their systems at an unprecedented pace as well as extend them and their business sometimes on a daily basis.
While DevOps makes obviously a critical sense for startups, I believe that the big corporations with large and old-fashioned IT departments are actually the ones that can benefit the most from adopting these principles and practices.
Recently I was asked to explain what dev-ops is at a large enterprise software vendor undergoing transformation.
In these slides, I present the concepts, tools and mindset that drive DevOPS.
Introduction To DevOps | Devops Tutorial For Beginners | DevOps Training For ...Simplilearn
This presentation on "Introduction to DevOps" will help you understand what is waterfall model, what is an agile model, what is DevOps, DevOps phases, DevOps tools and DevOps advantages. In traditional software development lifecycle, there is a lot of gap between development and operations team. DevOps addresses the gap between developers and operations. The development team will submit the application to the operations team for implementation. Operations team will monitor the application and provide relevant feedback to developers. According to DevOps practices, the workflow in software development and delivery is divided into 8 phases, Now, let us get started and understand these 8 phases in DevOps.
Below topics are explained in this "Introduction to DevOps" presentation:
1. Waterfall model
2. Agile model
3. What is DevOps?
4. DevOps phases
5. DevOps tools
6. DevOps advantages
Simplilearn's DevOps Certification Training Course will prepare you for a career in DevOps, the fast-growing field that bridges the gap between software developers and operations. You’ll become an expert in the principles of continuous development and deployment, automation of configuration management, inter-team collaboration and IT service agility, using modern DevOps tools such as Git, Docker, Jenkins, Puppet and Nagios. DevOps jobs are highly paid and in great demand, so start on your path today.
Why learn DevOps?
Simplilearn’s DevOps training course is designed to help you become a DevOps practitioner and apply the latest in DevOps methodology to automate your software development lifecycle right out of the class. You will master configuration management; continuous integration deployment, delivery and monitoring using DevOps tools such as Git, Docker, Jenkins, Puppet and Nagios in a practical, hands-on and interactive approach. The Devops training course focuses heavily on the use of Docker containers, a technology that is revolutionizing the way apps are deployed in the cloud today and is a critical skillset to master in the cloud age.
Who should take this course?
DevOps career opportunities are thriving worldwide. DevOps was featured as one of the 11 best jobs in America for 2017, according to CBS News, and data from Payscale.com shows that DevOps Managers earn as much as $122,234 per year, with DevOps engineers making as much as $151,461. DevOps jobs are the third-highest tech role ranked by employer demand on Indeed.com but have the second-highest talent deficit.
1. This DevOps training course will be of benefit the following professional roles:
2. Software Developers
3. Technical Project Managers
4. Architects
5. Operations Support
6. Deployment engineers
7. IT managers
8. Development managers
Learn more at: https://www.simplilearn.com/
Deploy and Secure Your API Gateway with NGINX: From Zero to Hero – APCJNGINX, Inc.
What is an API gateway? Learn everything you need to know about the world of APIs, and see how NGINX can help you create a high-performance, secure API gateway.
Best Practices in Implementing a Center for Enablement (C4E) within Your Orga...MuleSoft
Center for Enablement (C4E) is a cross-functional team that is charged with enabling their organization to consume and get full value from their integration projects and assets. Learn the step-by-step guide on rolling out a C4E within your organization by following a successful customer example.
How To Become A DevOps Engineer | Who Is A DevOps Engineer? | DevOps Engineer...Simplilearn
This presentation on "How to become a DevOps Engineer" will help you learn what is DevOps, who is a DevOps engineer, career roadmap of a DevOps engineer, certifications for DevOps engineer, and salary of a DevOps engineer. A DevOps Engineer is an IT professional who understands the software development lifecycle and uses various automation tools for developing CI/ CD pipelines. In simple words, they collaborate with developer and operation teams to deliver high-quality products within a minimum amount of time. Now, let's get started and understand a few important ways to become a DevOps engineer.
Below are explained in this presentation:
1. Who is a DevOps engineer?
2. DevOps career roadmap
3. DevOps certification
4. DevOps engineer salary
Why learn DevOps?
Simplilearn’s DevOps training course is designed to help you become a DevOps practitioner and apply the latest in DevOps methodology to automate your software development lifecycle right out of the class. You will master configuration management; continuous integration deployment, delivery and monitoring using DevOps tools such as Git, Docker, Jenkins, Puppet and Nagios in a practical, hands on and interactive approach. The DevOps training course focuses heavily on the use of Docker containers, a technology that is revolutionizing the way apps are deployed in the cloud today and is a critical skillset to master in the cloud age.
After completing the DevOps training course you will achieve hands on expertise in various aspects of the DevOps delivery model. The practical learning outcomes of this DevOps training course are:
An understanding of DevOps and the modern DevOps toolsets
The ability to automate all aspects of a modern code delivery and deployment pipeline using:
1. Source code management tools
2. Build tools
3. Test automation tools
4. Containerization through Docker
5. Configuration management tools
6. Monitoring tools
Who should take this course?
DevOps career opportunities are thriving worldwide. DevOps was featured as one of the 11 best jobs in America for 2017, according to CBS News, and data from Payscale.com shows that DevOps Managers earn as much as $122,234 per year, with DevOps engineers making as much as $151,461. DevOps jobs are the third-highest tech role ranked by employer demand on Indeed.com but have the second-highest talent deficit.
1. This DevOps training course will be of benefit the following professional roles:
2. Software Developers
3. Technical Project Managers
4. Architects
5. Operations Support
6. Deployment engineers
7. IT managers
8. Development managers
Learn more at https://www.simplilearn.com/cloud-computing/devops-practitioner-certification-training
Apache Karaf - Building OSGi applications on Apache Karaf - T Frank & A Grzesikmfrancis
OSGi Community Event 2014
Abstract:
Experience level: Beginner
Apache Karaf is a small OSGi based runtime which provides a lightweight container onto which various components and applications can be deployed.
This session gives an overview over Apache Karaf, how to manage and configure Apache Karaf and how to use the comprehensive command shell that Karaf provides. By the example of a simple pet clinic application we will demonstrate how to build and deploy a web application on Apache Karaf. This talk will introduce the different deployment mechanisms available in Karaf and how to deploy bundles from the file system, command shell or via a maven repository. You will learn how to manage external dependencies via features, use the Karaf maven plugin to create features and build and configure persistence bundles for Apache Karaf. We will further give an overview, how to use Karaf in a cloud environment and how to use the Apache Cellar project to build up an Apache Karaf cluster.
Speaker Bios:
Torsten Frank
Torsten Frank is an entrepreneur and healthcare IT expert with international experience and a strong background in product and business development. He is CEO and founder of medisite, a company that delivers highly specialized healthcare IT solutions to their customers for more than 10 years. medisite is a winner of the Federal Ministry for Economic Affairs and Energy (BMWi) “Trusted Cloud” technology competition, geared toward secure cloud computing for SMEs and the public sector. Torsten Frank holds a medical degree from the Hannover Medical School, where he also has worked for several years as a physician at the Department of Cardiothoracic Surgery after completing his medical studies in Hannover, Germany and Chicago, USA.
Alexander Grzesik
Alexander is the head of development of medisite Systemhaus GmbH and responsible for the development of the the PaaS+ cloud platform the clinical information system m.life and software architect for the TRESOR Project.
He has 15 years of work experience in medical Software development as team leader and software architect.
Expert for Software Architecture, OSGi, Java and Java EE.
Alexander has been a speaker at several conferences including EclipseCon Europe and the OpenShift Community Day.
IELTS Preparation presentation. More information about the presentation (in Arabic) can be found here with a download link below the document as well:
http://goo.gl/n6F5h
Presentation on E-service at EuroIA 2008 in Amsterdam, The Netherlands. It describes what e-service is and why the traditional off-line concepts of service management are relevant in an on-line environment
In persuit of perfection internal auditor the gate keepers of ethics in jamai...Patrick Thompson
I was recently asked to speak to the Institute of Internal Jamaica monthly chapter meetings on the topic Integrating Project Management Techniques for Internal Auditing. Given the leverage I had, I chose instead to speak on - In Pursuit of Perfection: Internal Auditors the Gatekeepers of Ethics in Jamaican Business.
ESOFT Metro Campus - Diploma in Software Engineering - (Module VII) Introduction to Project Management
(Template - Virtusa Corporate)
Contents:
What is a Project?
History of the Project Management
Attributes of a Project
What is Project Management?
Why Project Management Important?
The Triple Constraints of a Project
Project Stakeholders
Performing Organizational Structures
Project Management Life Cycle
Project Management Processes
Nine Knowledge Areas
Integration Management
Scope Management
Time Management
Cost Management
Quality Management
Human Resource Management
Communication Management
Risk Management
Procurement Management
What Does Agile Mean to the Modern PMOMike Otranto
Given that digital business require Agile PPM (bimodal IT), PMO leaders are challenged to adapt governance processes to cover new, agile Mode 2 efforts that are not from the same mold as “traditional” project management structures. The requirement of successfully delivering projects using multiple delivery approaches side-by-side is not just a possibility, it is a high probability.
How has Agile PPM (bimodal IT) impacted the PMO?
How are Agile PPM (bimodal IT) application projects different than traditional projects?
How should project management methods, strategies and techniques change to support digital PMO in bimodal IT organizations?
This was my dream assignment. I set up and built capabilities for a Project Management Office for a new technology division. I worked with my leadership, within the team, across with key stakeholders to design and implement a standardized Project Management approach for the team. The capstone of this experience, however, was working on the next phase of the PMO office. This presentation is what we shared with our division leadership to document our growth and map out ways to strengthen our capabilities.
Read more at leadanddeliver.com.
BizFlow - BPM at Jardine Lloyd Thompson for Sales, Document Handling, Custome...Garth Knudson
As far back as 2004, JLT EB started using business process management (BPM) to streamline a limited set of business operations. Use was confined to about 30 people in a “model office”. During that same time period, JLT acquired Profund, a leading provider of pension administration software in the UK. Customers included both in-house and third-party administrators. Profund had seen opportunities to expand its pension fund administration solutions into specific areas of process automation while helping customers to simplify the overall user experience. Deciding to use the current BPM tool, the company developed outward facing solutions that rolled out to end customers in 2007. BPM usage at JLT EB and Profund grew to about 300 users.
Between 2007-2010, JLT made more than 20 acquisitions globally across the group. JLT EB operations quickly became highly complex, distributed and paper-based. Employees were handling millions of documents annually covering Pension Administration, Payroll, Defined Contributions, Actuarial, Health and Risk, among other requests. Processes treated more than 16 million workflow elements, 300+ million rows of table data and 15 million SharePoint documents. The BPM solution covers 14 active offices in Europe and India, off-shoring and massive amounts of regulations. The company knew that in order to continuing growing at the same speed while containing costs, it would have to do more with less.
JLT EB accomplished its goals of increased revenues with lower costs with continual investment in BPM. JLT EB has worked with BizFlow and used the BizFlow BPM software to streamline >200 processes. From an ROI standpoint, this work has provided a key business component, contributing to JLT EB’s growth in trading profit by 50% in the last financial year. Revenue growth is enabled by more flexible solutions that can be highly tailored to internal client needs as well as end-customer engagements. Cost cutting is enabled through the use of process automation tied together with effective scanning, document handling and rule-based routing. Paper is largely removed, deadlines hit, and governance accomplished.
Project Management Competency Guide for Digital TransformationJohn Macasio
A project management methodology is necessary to determine, describe, document, and demonstrate the critical success factors and performance indicators that make the project to start, move, and close with valid, verifiable, necessary, acceptable and actionable guidance.
The practice of project management is loaded with a variety of competency frameworks. Each knowledge product on project management represents a view of what succeeds in a project. It includes the determination of how the “right things to do, to be done right.”
Project Management Competency Guide of Digital Transformation examines and applies the practice standards to lead, direct,and control the project outcome/
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
2. Agenda
• E-Governance defined
• E-Services, NeGP Service Delivery Platform
– Need for e-Services
– Requirements for success
– Steps
• Strategic Planning
• Analysis(RFP Preparation and evaluation)
• Implementation
• Terminologies
2
3. E-Governance defined
• The term e-Governance has been defined as
the process of enabling transactions between
concerned groups and the government
through multiple channels by linking all
transaction points, decision points,
enforcing/implementation points and data
repositories using ICT, to improve the
efficiency, transparency, accountability and
effectiveness of a government .
Ref:Anil Srivastava
ICT = Information & Communication Technology
3
4. E-Governance
• A broader concept that include the
institutional arrangements, decision making
processes, implementation, and relationship
between institution and other stake holders.
• It uses ICT for better coordination and
achieving good governance.
• E-services are the electronic(technology
mediated) delivery of public services.
Service Service
ICTs
Provider Receiver
4
5. E-Service
• The term “service” (in the sense of service provision)
refers to the performance of an activity (i.e. a
service) by the public service, which is intended for a
customer (and therefore “serves” this customer).
• The term “service” (in the sense of service outcome)
refers to the outcome of an activity (i.e. a product)
by the public service, which is intended for a
customer (and therefore “serves” this customer).
• The service element is one stage in the provision of a
service [7].
5
7. Stakeholders
• Individuals or organizations that are actively
involved in project.
• Positively benefitted or negatively affected
employees
Accrediting
Agencies
Service Admini
Providers Department
stration Governing
Boards
Government
Agencies
Citizens Banks/
Financial
Institutions
7
8. Need for e-Services
Why e-services?
• for better quality of services to each stakeholder
• being more responsive
• better efficiency
• time and cost saving
• improve customer satisfaction
• enable pubic participation in decision making
• Citizen empowerment
• bridging the digital divide Growth triggers the
demand for new
services
8
9. e-Government Services requirements
• Clear vision and objectives
• Organizational setup
Citizen-
• Stakeholder participation Centric
Service
• Capacity building Delivery
• Project management
• Reduce Design – reality gap
• PPP
• Security and legal framework
• Monitoring & evaluation
PPP = Public Private Partnership 9
10. Steps
Process steps for enabling e-services;
• Phases are divisions within an e-services project
where extra control is needed for effective
management.
• All phases together are known as the Project Life
Cycle.
• Each phase is marked by completion of
Deliverables.
Strategic
Analysis Implementation
Planning
10
11. Strategic Planning
Strategic Planning Analysis Implementation
Project is a particular method of organising work that differs
from standard business operational activities:
– Different from routine:
• does not involve the application of procedures existing
in the organisation to regulate day-to-day work
– Different from improvisation:
• more effective, but also more time-consuming
• entails a level of uncertainty or risk
– Particularly useful to introduce innovations, address new
challenges or find solutions for problems for which the
existing procedures and routines do not accommodate.
11
12. Strategic Planning
Strategic Planning Analysis Implementation
As per PMI, A Project is a systematic, goal-
oriented, temporary and one-time endeavor undertaken to
create a unique product or service within clearly specified
time, cost, scope and quality constraints
• Temporary: a project has a fixed start and end date
• Unique: the product or service that results from the
project should be something different than what existed
previously.
Start Milestone1 Milestone2 Milestone3… Goal
PMI = Project Management Institute
12
13. Strategic Planning
Strategic Planning Analysis Implementation
• Define Vision and Objectives
• Assessment of current state (services, e-
readiness, institutional structures, capacities,
etc)
Input
• Setting up of priorities (prioritize services)
• Review lessons learnt from local &
international initiatives
• Map existing processes Tools and
techniques
• Requirements documentation, pilots
• Funding requirements
• prepare detailed action plan
Output
Strategic planning is required when the activity is in project mode.
13
14. Strategic Planning
Strategic Planning Analysis Implementation
• Define Vision and Objectives
• Vision guides you, motivates the team and is a reflection of
ambitions & needs of the project. Make sure it is a shared vision
and relevant.
• Objectives are more detailed vision. Make sure these are S-M-A-R-T.
• Write SMART objectives;
– Specific(quantitative target for the end product)
– Measurable
– Attainable( possible to achieve within the time and cost
parameters provided)
– Relevant (relate to organizations’ business needs and mission)
– Time-Bound 14
15. Strategic Planning
Strategic Planning Analysis Implementation
• Assessment of current state (services, e-
readiness, institutional structures, capacities,
etc)
• List of services provided by the department
• Process map of each service with main information elements
• Assessment w.r.t
– Infrasturcture/architechture
– Organisation structure
– Process structure
• Capacities, skills, functions
• Barriers, gaps, strengths
• Stakeholder needs
15
• IT readiness
16. Strategic Planning
Strategic Planning Analysis Implementation
• Assessment of current state (services, e-
readiness, institutional structures, capacities,
etc)
Sample assessment format:
Brief description of the organization.
Functional chart of organization.
Types of services being offered by the department: G2C, G2G, G2E, G2B
Description and status whether manual or electronic?
IT related information - software /hardware / LAN etc. present or not?
IT skills of the HR
Internet usage / availability of website?
Training of HR on IT/PM skills?
16
17. Strategic Planning
Strategic Planning Analysis Implementation
•Setting up of priorities (prioritize services)
• List of services provided by the department
• Prioritize services on the basis of;
– Impact
– Readiness
– Stakeholder needs and expectations
– Other external factors
– Complexity reduction
17
18. Strategic Planning
Strategic Planning Analysis Implementation
•Map existing processes, Requirements
documentation, pilot process redesign
• Select process maps for well known processes
• Analysis to do process improvement/redesign
• Identify team for BPR
• Identify IT requirement
• Assumptions, constraints, and legal requirements
• Rules and regulations
• Pilot process redesign; towards service driven processes
Current Process Aspired Future Implementation
Gap analysis
Map stage Plan
18
Next = sample business process map
19. Strategic Planning
Business Process
Step 1 Step 2
Step 1.1 Step 1.2 Step 2.1 Step 2.2
Step 1.2.1
Service 1 Service 2
19
20. Strategic Planning
Strategic Planning Analysis Implementation
•Prepare detailed action plan
• Action plan is a well structured document
• Write vision and objectives
• E-services projects that can be implemented
• Composition of project management unit – roles and responsibilities
• Time schedule
• Budgeting
20
21. Analysis
Strategic Planning Analysis Implementation
• In the Analysis step, the focus is on the following; 1. Use project
management
– Project charter/ action plan document tools and
– Process mapping and scoping standards like
PMI, PRINCE
– Business Process Redesign (Business Analysis) 2. Set up PMO
– Defining IT requirements (Technology Analysis)
– Writing functional and technical requirements
– Specification of services, flowchart, use-case scenarios, modeling
– Technical architectures, hardware, security, performance levels,
monitoring, testing, operation specifications.
– Preparation of Request for Proposal (RFP)
– RFP release
– RFP evaluation, technical and financial rankings, reports 21
22. Analysis
Strategic Planning Analysis Implementation
• In the RFP preparation, the following activities are required;
• Main structured document
– Terms and conditions
– Instructions for bidders
• Requirements – functional & non-functional
– In Functional, Business Process Mapping (Current As-Is State) and Redesign
(aspired state , To-Be), use cases, specifications, data models,etc
– In Non-functional , performance parameters, quality, training, project
management etc are covered.
• Evaluation factors/templates /formats
• Appendices
22
• In a way, Sets the “boundary conditions”
23. Sample RFP format
Cover letter
Title page
Table of contents/RFP Organization
Abbreviations
Schedule
1. Introduction
1.1. About Issuing organisation
1.2. Background
1.3. Purpose & Objectives of RFP
1.4. Terms and Conditions
2. Details about Department
2.1. Current IT-system(s)
2.2. Current Processes and workflows
2.3. Project Objectives
2.4. Business Drivers
2.5. Business Value Proposition
3. Specifications
3.1. Scope of work
3.2. Project Management
3.2. Functional Requirements
3.3. Non-Functional Requirements
3.4. Delivery Schedule
3.5. Training, Support or Maintenance
4. Proposal response format
5. Financial proposal format
6. Evaluation formats/criterion 23
7. Appendices
24. Analysis
Strategic Planning Analysis Implementation
• RFP Schedule and Timeline
Receive Submit
Pre-bid Proposal Selection of
RFP Release Comments/qu Clarification of Get proposals
meeting evaluation bidder
estions on RFP questions
• RFP Evaluation
Review of Bidders
Technical evaluation & scoring Presentations by Final technical Final evaluation
presentation &
of proposals bidders recommendations reporting
responses
The RFP evaluation usually takes place for 8 to 12 weeks.
The evaluation enables following;
• Technical ranking of bidders based on the technical proposal evaluation.
• Competence score of bidders
• Techno-financial scoring of bidders and ranking
• Final recommendation report 24
25. Review & Evaluation
• Expectations of the
evaluation
1. Why and for whom the
Mandatory
evaluation is being done requirements
2. What it intends to
accomplish
3. How it will be Evaluation
Factors
accomplished
Scoring Determine
4. Who will be in involved in points evaluation
factors factors
the evaluation
5. When milestones will be
reached and when the
evaluation will be
completed 25
26. Review & Evaluation
Terms and
conditions that
makes bidder
pass or fail !
Mandatory
requirements
Assign point
(e.g. 0 – 5) on
the factor Technical capability and
relative to solution approach.
Evaluation
their Factors HR
importance Cost factors
Scoring Determine
points evaluation
factors factors
Identify all RFP evaluation factors & their formats and their relative importance during
RFP development stages. These factors will be the only way to properly evaluate the
Bidder’s proposals and assure that the awarded proposal meets all the requirements
of the state. 26
Factors not specified in the RFP cannot be used for evaluating the proposals.
27. Implementation
Strategic Planning Analysis Implementation
• In the implementation phase, following activities takes place;
– E-service System design and development
– Quality assurance and acceptance testing
– Training and capacity building
– Change management
– Communication management
– Project documentation
– Project go-live
– Benefits evaluation/impact analysis
– Monitoring and control
– Document lessons learnt
– Operation and maintenance
– Sustainability
27
28. Implementation
Strategic Planning Analysis Implementation
Basis of Evaluation of Projects[6]:
RELEVANCE, or the extent to which the activity is suited to local
and national development priorities and organizational policies,
including changes over time.
EFFECTIVENESS, or the extent to which an objective has been
achieved or how likely it is to be achieved
EFFICIENCY, or the extent to which results have been delivered
with the least costly resources possible.
RESULTS/IMPACTS means the positive and negative, foreseen
and unforeseen, changes to and effects produced by a
development intervention.
SUSTAINABILITY, or the likely ability of an intervention to continue
to deliver benefits for an extended period of time after
completion. 28
29. Terminologies
• Service Level Agreement(SLA)
[4]An SLA Contract is a formal negotiated agreement between two parties.
It is a contract that exists between customers and their service provider, or
between service providers. It transcripts the common understanding
about services, priorities, responsibilities, guarantee, etc. with the main
purpose to agree on the level of service. For example, it may specify the
levels of availability, serviceability, performance, operation or other
attributes of the service like billing and even penalties in the case of
violation of the SLA.
• Quality of Service (QoS)
[4]Quality of Service (QoS) is a quality attribute sub-concept that
represents those quality attributes that can be measured objectively or
they are unmeasurable but can take objective values. For example,
security attributes are QoS attributes but cannot be measured. However,
the values that they take are objective. QoS attributes are typical
constituents of SLAs (e.g response, time and availability).
29
30. Terminologies
• Project Evaluation & Review Techniques(PERT)
In PERT activities are shown as a network of precedence relationships
using activity-on-arrow network construction
– Multiple time estimates
– Probabilistic activity times
USED IN : Project management - where the time and cost estimates tend
to be quite uncertain. This technique uses probabilistic time estimates.
• Terms of reference(ToR)
[5]Terms of reference describe the purpose and structure of a project,
committee, meeting, evaluation, negotiation, or any similar collection of
people who have agreed to work together to accomplish a shared goal.
The terms of reference of a project are often referred to as the project
charter.
30
31. Terminologies
Use Cases: interactions between a role
and a system
Actors Administrator, District Manager, Loan
Branch, Audit Branch, Payment Branch,
Recovery Branch.
Use Cases 1. The user will enter here log in ID i.e.
user name.
2. After entering user name he will enter
log in password.
3. If the user name and password is
correct then he will log into the
application.
4. If the user name and password is
incorrect then he will again sent to the
log in page.
31
32. Terminologies
Change approval process
Receipt of change
request Yes
Decision by
Apex Project
Committee
Forwarded
to apex
Is
Impact Analysis done committee
analysis Yes for impact on for
required schedule, budg resolution
for this et, scope, etc.
CR?
No
Request
approved
No
PMO reviews If there is
the analysis consensus on
analysis and
Yes
and
review
recommends to No
amongst the
the committee committee
Add to future
Project Manager executes the Yes change priority
change approval list
32
33. References
1. www.mit.gov.in
2. www.pmi.org
3. www.e-government-handbuch.de
4. www.s-cube-network.eu/
5. www.wikipedia.com
6. www.undp.org
7. https://www.bsi.bund.de/
8. templates-and-themes.info/ for the background image
Presented by:
Thank you Chetan Manchanda
manchanda.chetan@gmail.com
33