The document compares traditional waterfall ITIL methodologies and agile DevOps, highlighting the complexities and challenges associated with the waterfall approach, which often leads to unreliability and issues in change management. It emphasizes the agile method's appeal and flexibility, but cautions that it can overwhelm operations and create new business problems. Additionally, it contrasts expectations in asset management between waterfall and agile applications, suggesting that DevOps fosters a more efficient and adaptable development process.