This document discusses the key aspects of developing a management information system (MIS) for a company. It defines what an MIS is and its purposes. It then outlines the stages of transaction processing, types of management decisions supported, and types of decision support systems. The document proceeds to discuss the systems development life cycle (SDLC) process and specific issues identified in the company's current systems. Potential solutions are proposed, such as implementing a customer ID database, RFID attendance tracking, and a CRM system. Finally, database tables to support the new system are defined.

1. Presented by
Farouq Umar Idris

2.  Definition;
An MIS is a computerized information-processing
system designed to support the activities and
functions of company management.

3. A computerized system that performs and records
daily routine transactions necessary to the conduct of
the business TPSs are information systems that process
data resulting from the occurrence of business
transactions.„
STAGES OF TRANSACTION PROCESSING
 Data Entry
 Processing
 Database Maintenance
 Document and Report Generation
 Inquiry Processing

5. It provides information for managing an organization
 Extract and summarize data from TPSs
 Allow managers to monitor & direct the
organization
 Provide accurate feedback
 Provide pre-specified reports on a scheduled basis
 Top managers make strategic decisions
 Middle managers make tactical decisions
 Line managers make operations decisions
 Knowledge workers create and integrate
knowledge
 Clerical workers use and manipulate information

6.  an interactive information system that provides
information, models, and data manipulation tools
to help make decisions in semi-structured and
unstructured situations
 Support analytical work
 Simulation and Optimization
 Simulation model – calculates the simulated
outcome of tentative decisions and assumptions
 Optimization model – determine optimal decisions
based on criteria supplied by the user,
mathematical search techniques, and constraints

8.  The systems development life cycle (SDLC) is a
conceptual model used in project management
that describes the stages involved in an
information system development project, from
an initial planning phase through maintenance
of the completed application.

10.  Review project requests
 Prioritize project request
 Allocate resources
 Identify team

11.  Conduct investigation
 Study current system
 Requirement gathering
 Recommend solution

12.  Data handling was done in such a way that
files were stored randomly
 Registration forms have too many unnecessary
details to be filled
 Manual entry and storage of data in the
database
 On their server computer where they store the
entire database, everyone in the department
have access to it.
 They don’t have a database administrator
personnel

13.  The top management are complaining about
staff leaving their posts without any important
reason.
 The network the company operates on is an
open network which can be accessed by
competitors or hackers
 No specific database for new and existing
customers

14.  Call logs are done manually which leads to loss
of records
 Response to customer is too slow
 For the HR department, they lack a unified
system, that would incorporate all their
functions and processes
 there were so many front and back end
systems running separately

15.  Assign a database administrator
 The implementation of customer ID to
automatically update customer details.
 Install RFID system for marking attendance
and monitoring where about of the employees.
 A chat application within the ERP
 VPN for security reasons on the internet.
 Use of CRM

16.  Acquire hardware and software
 Develop details of system

17.  Reduction of inventory
 Reduction of reorder cycle by updating records
of existing customers
 Capture sales data and with this they will
know what product sells most
 Improving customer service & of course reduce
paper work

19. FIELD NAME DATA TYPE DESCRIPTION
TRAN_ID NUMBER PRIMARY KEY
ITEM_ID NUMBER FOREIGN KEY
CUSTOMER_ID NUMBER FOREIGN KEY
ORDER_ID NUMBER FOREIGN KEY

20. FIELD NAME DATA TYPE DESCRIPTION
STAFF_ID NUMBER PRIMARY KEY
GENDER TEXT -
STAFFNAME TEXT -
ADDRESS TEXT -
PHONE NUMBER NUMBER

21. FIELD NAME DATA TYPE DESCRIPTION
WH_ID NUMBER PRIMARY KEY
ITEM_ID NUMBER FOREIGN KEY
ITEM TEXT -
QUANTITY NUMBER -
STATUS TEXT -

22. FIELD NAME DATA TYPE DESCRIPTION
ORDER_NO NUMBER PRIMARY KEY
ITEM_ID NUMBER FOREIGN KEY
QUANTITY NUMBER -
CUSTOMER_NAME TEXT -
CUSTOMER_ID NUMBER FOREIGN KEY
TRANS_TYPE TEXT -
DATE DATE/TIME -

23. FIELD NAME DATA TYPE DESCRIPTION
INCOMING NUMBER -
OUTGOING NUMBER -
PHONE_NO NUMBER -
DATE DATE/TIME -
CUSTOMER_NAME TEXT -

24. FIELD NAME DATA TYPE DESCRIPTION
ID NUMBER PRIMARY KEY
STAFF_NAME TEXT -
AMOUNT NUMBER -
DEPARTMENT TEXT -
STAFF_ID NUMBER FOREIGN KEY

25. FIELD NAME DATA TYPE DESCRIPTION
ID NUMBER PRIMARY KEY
CUSTOMER_ID NUMBER FOREIGN KEY
TRAN_ID NUMBER FOREIGN KEY
ITEM_ID NUMBER FOREIGN KEY
ORDER_ID NUMBER FOREIGN KEY

30.  Develop program
 Install & test new system
 Train users
 Convert to new system

31.  Conduct post-implementation system review
 Identify errors & enhancement
 Monitor system performance