1. ERIK ROSAS
13903 Babcock Road Apt. #11210, San Antonio, TX, 78249
210-973-2085 rerik08@yahoo.com
SUMMARY OF QUALIFICATIONS
 Bilingual; Fluent in Spanish/English
 Three years of experience in a Customer Service/Sales environment.
EDUCATION
The University of Texas at San Antonio
Bachelor ofBusiness Administration in Marketing Expected Graduation: May 2016
Cumulative GPA: 3.82 Major GPA: 4.0
Relevant Coursework
 PersonalSelling  Understanding People and Organizations.
 Consumer Behavior  Principles of Business Finance
PROFESSIONAL EXPERIENCE
Marketing Liaison-UTSA Housing and Residence Life - San Antonio, Texas September 2012 - Present
 Provided customer service through face-to-face, phone, email, and online chat communications to both
current and future residents of UTSA Housing.
 Showcased UTSA Housing at information sessions and table recruiting events to both prospective
students and their parents.
 Conducted housing tours, answered questions, and highlighted selling features and benefits of the
housing communities.
 Processed and verified housing applications in a timely manner..
 Collected application fees, deposits and kept accurate records of all financial transactions.
 Worked closely with the Marketing Liaison team to achieve the goal of reaching 100% occupancy.
Employer Relations Intern- UTSA University Career Center- San Antonio, Texas October 2014-May 2015
 Showcased University Career Center sponsored programs through table recruiting and information
sessions to UTSA students.
 Outreached University Career Center events and job postings to students via mass email and online
postings in the Rowdy Jobs database.
 Created marketing material for various University Career Center sponsored programs.
 Informed qualified University Internship job applicants of details such as duties, responsibilities, and
compensation.
ACTIVITIES AND HONORS
 UTSA College of Business Scholarship Recipient Fall 2015 & Spring 2016
 UTSA College of Business Scholarship Recipient Fall 2014 & Spring 2015
 Housing and Residence Life Marketing Liaison of the Year,UTSA August 2013- May 2014
 Housing Student Assistant of the Month, UTSA March 2014
 Honor Roll Fall 2013, Spring 2014, Fall 2014, Spring 2015, Fall 2015
 President’s List, UTSA Spring 2013
VOLUNTEER
 Junior Achievement of South Texas Fall 2014
 Career Action Program Fall 2014