1. Amanda R. Reno
12589 Tierra Norte Rd.
El Paso, TX 79938
amandarose07@yahoo.com
Phone: 915-637-3317
OBJECTIVE:
My objective is to use my education and skills I have developed to create and maintain an efficient
and professional work environment.
EXPERIENCE:
EVOLVE FEDERAL CREDIT UNION EL PASO, TX
MORTGAGE LOAN PROCESSOR/LOAN SERVICER-2/11/13-PRESENT
As the Mortgage Loan Processor/Servicer, I am responsible for verifying accuracy, compiling
application information and supporting documents. I evaluate loans for compliance (QC) with regulations and
underwriting guidelines along with preparing and submitting loans to underwriting. I work with third parties
such as title companies, appraisers, surveyors, and contract underwriters to get all information required to
close and fund the loan. As a Loan Servicer, I am responsible for maintaining loan accounts, such as paying the
escrow-homeowners insurance, private mortgage insurance and property taxes. I take payments, make
adjustments, run and analyze management end of day & end of month reports, mail out notices, tax and
interest (1098) forms, and escrow analysis. I speak with members directly and assist them as needed.
PIONEER BANK El PASO, TX
MORTGAGE LOAN COORDINATOR- 11/1/11-5/17/12
As the coordinator, I was responsible for QC, organizing and inputting loans into the paperless
system and submitting for underwriting and second marketing. I ordered all FHA items from case numbers to
builder certifications. I ordered all CAIVRS, LDP, and GSA forms for FHA loans. I have processed VA and
Conventional as well. I ordered appraisals, surveys, termite inspections/ treatments, title work, insurances,
payoffs, and anything else needed to close the loan. I also corrected all the closed file corrections and took
care of all the denials or adverse action notices.
LOAN PROCESSOR-09/30/09 – 10/31/11
As a loan processor it is my responsibility to evaluate and communicate the financial details and the
background of the applicant, to submit and approve FHA, VA, and Conventional loans through underwriting
using resources on time when the loan is scheduled to close, and focusing on the funding goals of my team.
SECRETARY-06/25/09 – 09/27/09
I was responsible for answering the phones, ordering office supplies, distributing the mail, allocating
bills, issuing mortgage loan numbers, denying loans, ordering appraisals, and organizing events.
VISTA HILLS GOLF & COUNTRY CLUB EL PASO, TX
SERVER- 04/09 – 4/26/09
I served food and drinks in a fast paced and exciting environment. I was highly motivated, consumer
oriented, and always provided customers with quality service.
FOOD & BEVERAGE ASSISTANT MANAGER 4/27/09- 06/24/09
I was trained in all aspects of the restaurant. My training included bar tending, serving, cashiering,
checking inventory, appointing employees of duties, opening and closing the restaurant.
CENTURY 21-ASPEN REAL ESTATE- JOHN B. REYNOLDS-ASSOCIATE BROKER ALTO, NM
ASSISTANT ASSOCIATE BROKER- 2/06- 1/07
I assisted with marketing Mr. Reynold’s real estate business, corresponding with customers and
other affiliates of the business. I observed homes and helped list properties for MLS and ads in Homestead
and other magazines. I inspected properties for addendum entries and ran errands, picked up Plans & Specs,
surveys, appraisals, and inspection reports.
2. ALTO LAKES GOLF & COUNTRY CLUB ALTO, NM
Intern & Scholarship Recipient
BEVERAGE CART ATTENDANT- 05/03-12/03
BARTENDER- 05/04- 08/04
BAR MANAGER- 08/04-12/04
SERVER1 -05/05-05/07
FOOD & BEVERAGE ASSISTANT MANAGER- 05/07-10/08
EDUCATION:
NEW MEXICO STATE UNIVERSITY LAS CRUCES, NM
BACHELORS DEGREE- HOTEL, RESTAURANT, TOURISM MANAGEMENT-
05/2000-05/2005
EASTWOOD HIGH SCHOOL EL PASO, TX
DIPLOMA-BASICS & ADMINISTRATIVE PROCEEDURES 1997-2000
SPANISH SPEAKING- Took Spanish in high school and college
Hobbies:
Herbalife Distributor
I sell, inspire, coach, and motivate others to take on a nutritious life with a wonderful
product that has changed my life.
Designer for Origami Owl El Paso, TX
I am a jewelry designer. I sell jewelry, host parties, recruit new designers, and have fun all
while making extra money for my family.