The document discusses the impact of information technology on organizational behavior, emphasizing its role in enhancing efficiency and decision-making in a competitive global economy. It highlights the importance of diversity in the workplace as a critical asset for organizations and outlines effective diversity management strategies. Additionally, it addresses the significance of ethics in shaping behavior within organizations and the need for implementing ethical conduct to mitigate challenges.

1. BY: SYEDA TOOBA SALEEM
Environmental Context for
Organizational Behavior

2. Theroleofinformationtechnology
 Newer types of IT such as electronic-mail and
groupware (app. Software to help people in achieving
their common goals) are creating significant changes
in the way that information flows around groupware,
and between them and their customers and suppliers.
 It provides more effective ways of accessing
information from multiple sources, including use of
external information on databases and on the Internet.
 Group decision support systems that operate in a
meeting room environment can help enhance decision
making, but it does need someone who is an expert
facilitator to help the group master the technique of
structured discussion.

3. Theroleofinformationtechnology
 Intense competition is forcing the organization to
become more efficient and effective. One way to
increase efficiency and effectiveness is the use of
information technology. (comp. edge)
 As the industry becomes more global in its
procurement, manufacturing and marketing
operations, it requires greater use of information
technology to reduce time and space barriers.
 With constant reorganization as well as increased
mergers and acquisitions, top management recognizes
the need for flexibility through compatible
information technologies. (BPR)

4. Globalization
Globalization is the process by which the world
is becoming increasingly interconnected as a
result of massively increased trade and cultural
exchange.
Globalization has increased the production of
goods and services.

5. Globalization
The head of Brunswick Corporation declared,
“Financial resources are not the problem. We
have the money, products, and position to be a
dominant global player. What we lack are the
human resources. We just don’t have enough
people with needed global leadership
capabilities.”

6. Diversityinworkplace
 Diversity in the workplace means that a company's workforce
includes people of varying gender, age, religion, race,
ethnicity, cultural background, religion, languages, education,
abilities, etc.
 Diversity and social issues have had a dramatic effect on the
study and application of management and organizational
behavior.
 Diversity must be recognized and nurtured as the
organization’s greatest asset, and the ability to attract and
work with diverse talent must be seen as a critical competitive
advantage as it plays a central role in today’s environmental
context.
 Diversity means much more than ethnicity (tradition &
customs) , gender, or sexual orientation. New and evolving
diverse populations include a full range of ages, as well as
career and geographic experiences.

7. Diversitymanagement

8. Effectivediversitymanagement
SHRM identified some outcomes such as
following for “effective diversity management”:
 Creating a work environment or culture that
allows everyone to contribute all that they can
to the organization.
 Leveraging differences and similarities in the
workforce for the strategic advantage of the
organization.
 Enhancing the ability of people from different
backgrounds to work effectively together.

9. ImplementingDiversityManagementStrategies
 Making everybody more aware and sensitive to the
needs of others.

10. MajorReasonsforIncreasingDiversity
Increasing
Diversity in
Today’s
Organizations
Legislation &
Lawsuits (age
discrimination act,
disabilities act,
family & med.
Leave acts etc)
The Recognition
and Desire for
Diverse
Viewpoints
Changing
workforce
demographics
Rapidly Growing
Increase in
International
Business
Competitive
Pressures

11. ethics
Ethics involves moral issues and choices
and deals with right and wrong behavior.
In other words, moral principles that
govern a person's behavior or the conducting of
an activity is called ethics.

12. Businessethics
Ethics in the workplace is defined as the moral
code that guides the behavior of employees with
respect to what is right and wrong, and to what is
good and bad, in regard to conduct and decision
making.

13. ImportanceofEthicalbehavior
 In order to prohibit the ethical issues such as
illegal practices, looting, and frauds in an
organization, implementation of ethical
conducts are essential.
 the challenges that organizations faces
include but aren't limited to discrimination, as
well as social responsibility are related to
ethics and to cope up with them the ethical
codes & conducts should be reflected in their
policies.

14. Ethicalbehaviorinorganizations
 A number of cultural (family, friends, neighbors,
education, religion, and the media), organizational
(ethical codes, role models, policies and practices,
and reward and punishment systems), and external
forces (political, legal, economic, and international
developments) help determine ethical behavior.
 These influences, acting interdependently, serve to
help identify and shape ethical behavior in today’s
organizations (individuals and groups both).

15. Reinforcementofethicalbehavior
 Clear communication of the boundaries of
ethical conduct
 Selection of employees who support the
ethical culture
 Reward of ethical behavior
 Conspicuous punishment of members who
engage in unethical behavior.

16. Thankyou…!!!!
