This document discusses five key forces changing the business environment: globalization, diversity, technology, ethics and corporate governance, and new employment relationships. It provides details on each force, including how globalization is increasing international trade and competition. It describes how a diverse workforce can benefit organizations if diversity is valued. It also outlines how the economy is shifting to services due to technology advances and how information technology is rapidly changing. The document discusses the relationship between law and ethics and principles of strong corporate governance. Finally, it briefly mentions changing employment relationships as another dynamic force for organizations.