The American Hotel & Lodging Association reported
that of 55.6% of the Franchise run Hotel/Motel MLTS
systems were not configured to support 9-1-1. Learn how this can be changed.
Kari's Law Update & Making MLTS PBX E911 Work Presentation Mark Fletcher, ENP
Presentation I delivered to the NENA APCO 2014 convention in Galveston Texas on April 7. It highlights the tragedy behind Kari Hunt Dunn's murder in December of 2013, and the fact that her 9 year old daughter was not able to dial 911from the hotel room.
New York City 'Tech Share' on Enterprise E911 with Fletch and Hank HuntMark Fletcher, ENP
E911 Compliance in the Enterprise is not that difficult to implement if you break it down into manageable pieces. Dialing with or without an access code, on site notification, and routing to a 911 center are the 3 key tenants behind Kari's Law that will make our MLTS/PBX environments much safer for our employees and guests.
BEYOND Text to 911 - NG911 Intelligent Call Routing - PSAP Best Practice For...Mark Fletcher, ENP
Next Generation 911 networks will change the way PSAPs will be able to communicate with citizens. It's more than just TEXT to 911, it's about Additional Data from the originating device and network and the situational awareness that agencies can utilize to make more informed choices about command and control responses.
Safe Campus / Safe School for IP Office with Hunter Technologies in NJMark Fletcher, ENP
Hunter technologies is one of Avaya's go to partners for IP Office. Located in Wall NJ, they recently hosted an Avaya Technology Day where E911 SAfe Campus and Schools were featured.
What you need to know about E911 as presented to the WAUG March 14Mark Fletcher, ENP
MLTS E911 is a major concern of the FCC right now as Kari's Law has sparked several initiatives and inquiries. The inefficient and costly ANI/ALI architecture will no longer be required once NG911 is here. Learn how to capitalize on this new topology TODAY.
My Keynote Presentation to SunTel customers on October 23, 2014Mark Fletcher, ENP
E911 and NG911 deployments in the Corporate Enterprise can be extremely confusing. What is needed, and how to resolve the issues of mobility and remote workers can cost a small fortune if the technology is not understood. The knowledge here can save you tens of thousands of dollars on buying the wrong technology. Fletch goes over how 911 really works, the databases that are involved, what you are responsible for, and what best practices are commonly accepted.
Local situational awareness with correlation is what is needed in today's modern systems. Telephone numbers mapped to cubicles are thing of the past, and relying on a public safety database that is nothing more that a billing mechanism doesn't solve the challenges today of FCE environments, work at home users and nomadic VoIP technology that allows my presence to live on multiple devices simultaneously.
UPDATED: On December 5th 2014, I had the honor of being the Keynote speaker for this years Colorado 9-1-1 Resource Center '9-1-1 Goes to Denver' event held at the Jefferson County Courts and Admin Building, in Golden, Colorado. I provided an update on Kari's Law and MLTS as well as an overview of location challenges and future technologies that will provide an Over The Top NG9-1-1 solution in today's environment.
What can IT Administrators do today to get ready for the future and make use of NG911 right now. Much more than you think, and for surprisingly little investment. This is the Keynote Address I delivered in Niagra Falls NY this morning.
Kari's Law Update & Making MLTS PBX E911 Work Presentation Mark Fletcher, ENP
Presentation I delivered to the NENA APCO 2014 convention in Galveston Texas on April 7. It highlights the tragedy behind Kari Hunt Dunn's murder in December of 2013, and the fact that her 9 year old daughter was not able to dial 911from the hotel room.
New York City 'Tech Share' on Enterprise E911 with Fletch and Hank HuntMark Fletcher, ENP
E911 Compliance in the Enterprise is not that difficult to implement if you break it down into manageable pieces. Dialing with or without an access code, on site notification, and routing to a 911 center are the 3 key tenants behind Kari's Law that will make our MLTS/PBX environments much safer for our employees and guests.
BEYOND Text to 911 - NG911 Intelligent Call Routing - PSAP Best Practice For...Mark Fletcher, ENP
Next Generation 911 networks will change the way PSAPs will be able to communicate with citizens. It's more than just TEXT to 911, it's about Additional Data from the originating device and network and the situational awareness that agencies can utilize to make more informed choices about command and control responses.
Safe Campus / Safe School for IP Office with Hunter Technologies in NJMark Fletcher, ENP
Hunter technologies is one of Avaya's go to partners for IP Office. Located in Wall NJ, they recently hosted an Avaya Technology Day where E911 SAfe Campus and Schools were featured.
What you need to know about E911 as presented to the WAUG March 14Mark Fletcher, ENP
MLTS E911 is a major concern of the FCC right now as Kari's Law has sparked several initiatives and inquiries. The inefficient and costly ANI/ALI architecture will no longer be required once NG911 is here. Learn how to capitalize on this new topology TODAY.
My Keynote Presentation to SunTel customers on October 23, 2014Mark Fletcher, ENP
E911 and NG911 deployments in the Corporate Enterprise can be extremely confusing. What is needed, and how to resolve the issues of mobility and remote workers can cost a small fortune if the technology is not understood. The knowledge here can save you tens of thousands of dollars on buying the wrong technology. Fletch goes over how 911 really works, the databases that are involved, what you are responsible for, and what best practices are commonly accepted.
Local situational awareness with correlation is what is needed in today's modern systems. Telephone numbers mapped to cubicles are thing of the past, and relying on a public safety database that is nothing more that a billing mechanism doesn't solve the challenges today of FCE environments, work at home users and nomadic VoIP technology that allows my presence to live on multiple devices simultaneously.
UPDATED: On December 5th 2014, I had the honor of being the Keynote speaker for this years Colorado 9-1-1 Resource Center '9-1-1 Goes to Denver' event held at the Jefferson County Courts and Admin Building, in Golden, Colorado. I provided an update on Kari's Law and MLTS as well as an overview of location challenges and future technologies that will provide an Over The Top NG9-1-1 solution in today's environment.
What can IT Administrators do today to get ready for the future and make use of NG911 right now. Much more than you think, and for surprisingly little investment. This is the Keynote Address I delivered in Niagra Falls NY this morning.
The Avaya Smart Campus solution consists of the Avaya Aura or IP Office, ALGO SIP Endpoints and the Conveyant SENTRY Solution enabling situational awareness and notification during emergency events.
Rapid evolutions in technology mean greater guest expectations. Alcatel-Lucent Enterprise offers comprehensive solutions for a connected hospitality experience. We help hotels, resorts and cruise ships harness the power of connectivity to:
- Reduce cost infrastructure
- Enrich the guest experience
- Improve hotel operations
Avaya makes it possible for more employees to use video everywhere with more devices, greater ease of use and low total cost of ownership. New and enhanced high-quality, low-bandwidth video for desktop, mobile and conference rooms help drive deeper relationships and productivity against shared objectives. New endpoints (XT7100, XT4300, H175 HD Video Collaboration and E159/169 Media Stations) extend the reach of Avaya cloud offers including AvayaLive Video.
The Momentum of Collaboration and the Customer ExperienceAvaya Inc.
Getting the most bang for your budget as well as ensuring your company is engaging and collaborating at peak proformance is tough. That's where Avaya solutions come in. In this deck SVP and GM of Avaya Collaboration Gary Barnett explains how our stable of software and products are the right fit for you business.
5 Worst Case Scenarios Your Hosted VoIP Provider Should Be Ready For-LONG VER...Jive Communications
Hosted VoIP’s natural advantages can mean big benefits for your business in the event of a disaster or other outage.
If you’re investigating a Hosted VoIP solution, here are 5 common worst-case questions a Hosted VoIP provider should be able to address.
With an on-premise system, any disaster that knocks out your office will also likely take out your phone system. When that happens, no one can answer calls, no one can leave voicemails—and all your system configurations, settings, and dial plans are lost.
Because Hosted VoIP is delivered on a hosted basis via the Cloud, your configuration and settings are stored safely off-site, usually in redundant data centers. If your IP phones are ruined by a disaster, a Hosted VoIP solution can provide failover options that reroute incoming calls to predetermined extensions, like a home or cell phone number. Your callers can still get through to someone or leave voicemail messages as if nothing had happened.
The SV9100 platform is a new system, with new handsets and new applications to empower your workforce. Built on the back of the award winning SV8100 technology, the SV9100 provides double the system capacity, yet cost effective from 10 to over 800 users
Next Generation 112 LTD Multimedia Emergency Call HandlingMark Fletcher, ENP
NG 112 in the EU will provide a framework where multi-media content from citizens can be broadcast to Public Safety officials for better situational awareness of an emergent situation or condition. In addition to providing critical additional data points, persons with disabilities will be able to communicate in more ways including Text, Video as well as the traditional voice call. How that network can be built and the operational advantages are shown here with specific use cases.
The Avaya Smart Campus solution consists of the Avaya Aura or IP Office, ALGO SIP Endpoints and the Conveyant SENTRY Solution enabling situational awareness and notification during emergency events.
Rapid evolutions in technology mean greater guest expectations. Alcatel-Lucent Enterprise offers comprehensive solutions for a connected hospitality experience. We help hotels, resorts and cruise ships harness the power of connectivity to:
- Reduce cost infrastructure
- Enrich the guest experience
- Improve hotel operations
Avaya makes it possible for more employees to use video everywhere with more devices, greater ease of use and low total cost of ownership. New and enhanced high-quality, low-bandwidth video for desktop, mobile and conference rooms help drive deeper relationships and productivity against shared objectives. New endpoints (XT7100, XT4300, H175 HD Video Collaboration and E159/169 Media Stations) extend the reach of Avaya cloud offers including AvayaLive Video.
The Momentum of Collaboration and the Customer ExperienceAvaya Inc.
Getting the most bang for your budget as well as ensuring your company is engaging and collaborating at peak proformance is tough. That's where Avaya solutions come in. In this deck SVP and GM of Avaya Collaboration Gary Barnett explains how our stable of software and products are the right fit for you business.
5 Worst Case Scenarios Your Hosted VoIP Provider Should Be Ready For-LONG VER...Jive Communications
Hosted VoIP’s natural advantages can mean big benefits for your business in the event of a disaster or other outage.
If you’re investigating a Hosted VoIP solution, here are 5 common worst-case questions a Hosted VoIP provider should be able to address.
With an on-premise system, any disaster that knocks out your office will also likely take out your phone system. When that happens, no one can answer calls, no one can leave voicemails—and all your system configurations, settings, and dial plans are lost.
Because Hosted VoIP is delivered on a hosted basis via the Cloud, your configuration and settings are stored safely off-site, usually in redundant data centers. If your IP phones are ruined by a disaster, a Hosted VoIP solution can provide failover options that reroute incoming calls to predetermined extensions, like a home or cell phone number. Your callers can still get through to someone or leave voicemail messages as if nothing had happened.
The SV9100 platform is a new system, with new handsets and new applications to empower your workforce. Built on the back of the award winning SV8100 technology, the SV9100 provides double the system capacity, yet cost effective from 10 to over 800 users
Next Generation 112 LTD Multimedia Emergency Call HandlingMark Fletcher, ENP
NG 112 in the EU will provide a framework where multi-media content from citizens can be broadcast to Public Safety officials for better situational awareness of an emergent situation or condition. In addition to providing critical additional data points, persons with disabilities will be able to communicate in more ways including Text, Video as well as the traditional voice call. How that network can be built and the operational advantages are shown here with specific use cases.
Several new laws of paramount importance to investors, which were passed in 2014, will take effect in 2015. This briefing highlights the most important changes under one of these laws, the 2014 Law on Enterprises (“the New Law”). 2015 will be another historical milestone following the Doi Moi policy and implementation of Vietnam's WTO commitments. A separate briefing will discuss changes under the new Law on Investment.
Key issues
Change of business activities need not be registered to update the ERC as required under current law
Change of founding shareholders need not be registered to update the ERC
Lower quorum and voting thresholds for multi-member LLCs
One member LLC can reduce its charter capital
SOE now defined as being wholly owned by the State
Requirements for public disclosure of information by SOEs.
Using Lifetime Value to Optimize Your Digital Marketing InvestmentsAdknowledge
Using Lifetime Value to Optimize Your Digital Marketing Investments
Ben Legg, CEO of Adknowledge (AdParlor’s parent company), will provide insight into the data-driven way to uncover the lifetime value of your present and potential customers, then optimize your cross-channel marketing activities to get the best ROI on your media investments.
Learn how to use data to uncover the lifetime value of your
customers and optimize your marketing for the best
ROI on your marketing spend.
Presented at MMA LATAM Forum in Sao Paulo Brazil on September 23, 2014 as part of the MMA Global series.
What happens when the power goes out? Today’s world of mobile devices, email from anywhere and social media create the customer expectation that power companies should send timely, relevant information during a power outage – and in the customer’s preferred communication channel.
Join Accenture and Xcel Energy for a behind-the-scenes peek at how they reimagined digital campaign management and customer preferences to deliver notifications during the most critical moments of the customer journey.
Learn social media is dominating ecommerce including statistics, the 7 types of social media commerce, and details for the big 4: Facebook, Twitter, Pinterest, and reviews.
When marketing and sales are working in lockstep, your revenue soars and your business grows. Resident marketing technology expert, James Kenler, has been on both sides of the sales and marketing divide. Learn how James used marketing automation to align the sales and marketing processes at CareerBuilder around a common business goal to ultimately develop a unified sales strategy driving overall revenue and resulting in the creation of new teams and resources.
Creating a Black Friday Frenzy in Your Store! #eComTO with Shopify - October ...Demac Media
For October's eCommerce Toronto Meetup we were joined by Corey Ferreira, Content Marketer at Shopify to learn advances techniques and tips for Black Friday traffic and sales.
Today’s customer demands brand interactions with the right message, at the right time, through the channel of their choice. Are you delivering?
Meet the marketers from Nationwide who are winning in mobile and learn how they got started with SMS, MMS, apps, and push notifications as they share their mobile customer success story.
Are you a B2B marketer that struggles to keep the pipeline fully stocked with a steady flow of high-quality leads? Have no fear! Regardless of your company’s size or industry, you can generate better leads, nurture them through the pipeline, and close deals faster.
Join us to learn how adding marketing automation to your CRM strategy will change the way you do business—and keep your sales funnel forever flowing.
In this session you'll get best practices in aligning Sales and Marketing teams to drive down costs and increase revenue through a holistic view of your customer’s journey - from demand generation to the final sale and beyond!
Key takeaways:
Increase pipeline through tighter sales and marketing alignment
Execute a winning content marketing strategy
Convert more leads through stronger lead management process
The habits of customers are shifting as companies broaden when and accelerate how they deliver service. The always-on aspect of 21st century life is leading to an expectation of instant information in all areas. The key to creating Customer Lifetime Value requires catering to today's expectations in all arenas and channels. So how is that relationship developed and maintained in the always-on, want-it-now, modern world? Read this slide deck, part of a January 2014 webinar hosted by Avaya’s Tore Christensen, Corporate Consulting Engineer in Innovations and Customer Experience, and Tom Hanson, Director of Product Management of Avaya Contact Center Automation Applications, which explains how you can cover all 360 degrees of a customer's experience with the right resources at the right time.
For the past 4 years, Demac Media has published a quarterly benchmark report to help retailers put their numbers in the context of their peers, and prepare for the quarter ahead.
In this edition of our Benchmark Report, we are highlighting the most important datapoints and trends we use to prepare our customers for growth with special features from Bronto Software and Yotpo.
Why is Search Engine Optimization, or SEO, so important for today’s marketer? Learn about the various SEO Techniques available and where you need to start in terms of optimizing your website, blog and social profiles. Includes references to studies and a case study example
Calculating Customer Lifetime Value: From Analysis to LoyaltyLooker
Understanding customer lifetime value (LTV) is one of the most complex and important analyses a business can tackle. Every part of your organization affects the outcome of the calculation: acquisition costs, revenue, customer service, and returns.
Learn about:
- Calculating customer lifetime spend. How can you measure customers who've purchased and their distribution of lifetime purchases over time.
- Real-world decisions based on lifetime value. How can you use LTV data to focus marketing and drive repeat purchases?
- Modern web-based analytics tools. What tools can help you foster collaboration, explore data in greater depth, and ensure cross-company use of data to drive smarter growth?
When marketing and sales are working in lockstep, your revenue soars and your business grows. Resident marketing technology expert, James Kenler, has been on both sides of the sales and marketing divide. Learn how James used marketing automation to align the sales and marketing processes at CareerBuilder around a common business goal to ultimately develop a unified sales strategy driving overall revenue and resulting in the creation of new teams and resources.
Commercial Enterprise networks contain a treasure trove of valuable information about the endpoints they serve on their networks, profiles of users, critical environmental data points, and discrete geospatial references that include not only X and Y, but the elusive ‘Z’, or altitude that is critical in a multistory building. While this information is useful to the 911 Call Taker and enables them to make intelligent dispatch decisions, the real value of this data is to the First Responder who can correlate that in real-time with responders on the scene. NG9-1-1 ready Enterprise networks, NG9-1-1 ESInets at the State and local level, and the roll out of 1st Responder broadband connectivity through FirstNet will provide, for the first time in history, an intelligent, end-to-end connection between the citizens who need help, and the emergency responders that provide that help. Avaya’s Chief Architect for Worldwide Public Safety Solutions will demonstrate how simple existing Over The Top technology can provide that valuable content today over existing networks, and be radically improved upon once NG9-1-1 is implemented.
Fletch covers MLTS E911 issues that consultants should be aware of to deliver value to their customers. The various architectures, routing mechanisms and best practices are covered in this detailed presentation on E911 today and the progression into Next Generation 911 services.
NG Emergency Services as presented at the LA City Club - July 2014Mark Fletcher, ENP
Keynote presentation as delivered by Avaya Chief Architect for Public Safety Solutions, Mark J. Fletcher, ENP. In this presentation, Fletch shares insight about the network today. it's limitations and how multi-media and multi-channel communications will revolutionize the way Public Safety interacts with constituents. He will also challenge your imagination as a new concept of Collaborative Conferencing is applied to the call flow enabling important information flow to occur from the origination point of an emergency to the first responders charged with providing life safety services.
Avaya Presentation to Colorado PUC on Karis's Law Sept. 4Mark Fletcher, ENP
MLTS Concerns regarding access to 911 from hotels, businesses and schools are brought to the attention of the Colorado PUC nd the Colorado 911 Alliance.
Next Generation 9-1-1 Networks are real, and happening here as well as NG1-1-2 networks in the EU. Detailed situational awareness from the enterprise is ready to feed these new networks with additional data that they have never before seen. Public Safety solutions at the PSAP need to understand the value this new data stream will provide, and those providing technology need to embrace it.
Emergency Services are a global concern. Understanding how they work, and what level of reporting will provide an appropriate response is critical. This presentation shows how Enterprise MLTS/PBX users can deploy NG112 services TODAY that are Over the Top of the legacy network, and ready for the network deployment that is underway.
There is no doubt that WebRTC is enabling multimodal communications across the board. It also has the ability to accelerate the adoption of multi-modal NG Emergency Communications Services between Public Safety and constituents without a complete rebuild of the PSTN.
E911 and Unified Communications PresentationAmy Stabile
Presenters from eZuce, Conveyant Systems, and Saint Mary's University of Minnesota discuss how E911 works within your unified communications environment. This presentation includes the following topics:
911 Primer, A quick review
√ Enhanced 911
√ VoIP and 911
√ Next Gen 911 (I3)
Regulatory and Legislative Environment
√ Getting on the same page
Integrating E911
√ Legacy TDM PB
√ VoIP
√ Unified Communications
Case Study
√ Saint Mary’s University of Minnesota
Technology, telehealth, and more appropriately aligned patient navigation can help emergency medical services to be more efficient. Also, how can we get better use of Automatic External Defibrillators (AEDs) using new technologies? How can we inform citizens about where to find an AED and how to use it? You will hear from experts on these matters in this session.
Chair: Dieter Nuessler, Vice President, EENA
Missed the first After Work Network? Here's Paul Hager's presentation on the power of Shoretel VOIP systems, and how a managed service provider like ITP can help you implement these solutions.
United World Telecom intro... the reliable telecom partner that provides competitive service plans and custom communication solutions to business and individuals world wide.
NG911 Collaborative Call Routing as presented to Alberta E911 Advisory Associ...Mark Fletcher, ENP
NG911 will change how emergency calls will be handled and how Collaborative Conferencing will be a part of bridging people who need help with those that can provide help.
Public Safety is on the verge of the next evolution in services with NG9-1-1. The first evidence of this is the deployment of Text to 9-1-1 in cities across the US. This initiative will begin to ready Public Safety agencies for the migration to an all IP framework that will quickly enable multi-modal multi-media information between the citizen and the call taker. Fletch discusses this paradigm shift in technology and the new constructs that can be applied to allow municipalities to better service constituents using tried and proven routing logic and constructs that have been vetted in some of the most stringent environments.
In order to support mobility and BYOD, most of the network today, need to start with an end-to-end transformation.
http://enterprise.alcatel-lucent.com/?solution=ConvergedCampus&page=BYODServices
금융 서비스 부문은 극적인 디지털 트랜스포메이션을 겪고 있습니다.
경쟁적인 환경 속에서 급격히 변화하는 고객의 기대에 부응하기 위하여, 비즈니스 리더는 고객에게 제안할 새로운 디지털 가치를 혁신하고 개발해야 합니다.
트랜스포메이션을 위한 준비가 되셨나요? 본 가이드북에서 금융 서비스를 혁신하는 6가지 트렌드를 확인하실 수 있습니다.
What are the Innovative Mobility Solutions Driving Customer Interactions in A...Avaya Inc.
Demanding and powerful consumers, increasing competitiveness, and advances in communications technology are forcing FSIs to take a comprehensive approach to customer service. Find out which technologies will reshape interactions for both FSIs and Customers in APAC
What are the Innovative Mobility Solutions Driving Customer Interactions in FSI?Avaya Inc.
Demanding and powerful consumers, increasing competitiveness, and advances in communications technology are forcing FSIs to take a comprehensive approach to customer service. Find out which technologies will reshape interactions for both FSIs and Customers.
4 Crucial Elements of a Safe School Environment Avaya Inc.
One of the top priorities for educators around the world is ensuring the safety of educational environments from any threat - cyber, environmental or physical. Take a look at four concerete ways you can proactively build a safer school.
For more on Avaya Safe School technology, visit http://bit.ly/23cJaOZ
Engage with your customers in the way they wantAvaya Inc.
In this presentation learn why it is essential to have a customer experience management system that enables you to engage with your customers in the right place at the right time. Learn More: http://bit.ly/1ikP7pz
Franciscan Alliance Blazes New Trails in Healthcare DeliveryAvaya Inc.
Franciscan Alliance operates 13 hospitals and more than 170 medical practices across Indiana, Illinois and Michigan. Avaya Fabric Networking gave them the bandwidth they need to support future technologies and the flexibility to grow. Learn more: http://bit.ly/1ICcUww
According to a new networking study authored by Avaya, 82% of network outages are caused by change errors to the core of the network, a byproduct of legacy networking complexity.
In this Avaya infograph, learn how embracing simplicity saves time, and money.
This research set out to investigate the emphasis companies are putting on CEM and what steps, if any, they are taking to address this area. It also aimed to measure where customer expectations currently sit with respect to how they are treated by organisations.
Prairie View Networking Academy (PVNA) Embraces Powerful Avaya Networking Pla...Avaya Inc.
Prairie View A&M University (PVAMU), with an enrollment of some 8,500 students, is a historically African American university located northwest of Houston, TX. For students studying Engineering technology in Prairie View’s Roy G. Perry College of Engineering, the Prairie View A&M University Networking Academy (PVNA) offers skills and knowledge in the areas of telecommunications, computer networks and the data computing — preparing students for an industry that is fast-paced and rapidly evolving.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
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Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Kari met her estranged husband in a Marshall, Texas hotel for visitation with their 3 childrenHer ex-husband brutally attacked and stabbed her 49 times in front of her childrenHer 9 year old daughter tried to call 911In fact, she tried to call 4 times, but the calls failedFinally, she rushed her 2 siblings to safetyKari Hunt Dunn died from her injuries before help could arriveWhy did the calls fail?You needed to dial 9-911 from the hotel roomBut that’s not what we teach our childrenThis is why Avaya in cooperation with Hank Hunt is promoting the No 9 Needed campaign, to raise awareness and fix this simple problem.
In the United States today, 18 states have a reference MLTS / PBX legislation. The laws vary greatly, which causes great confusion. For example it’s 40,000 ft.² in Chicago, 22,500 ft.² in Massachusetts, 7000 ft.² in Virginia, while California is focusing on fire alarm zones in accordance with the NENA model legislation.
If you do nothing, or send the main address on a 911 call, this is what an emergency responder sees when using that basic Street address information.The main question ask yourself, is where is the 911 caller? This exact situation was the primary reason why first responders were not able to locate the Gaithersburg Maryland office worker that died four years ago when public safety had responded across the street from where he was located, and he was found 10 hours later by a cleaning person.
Inexpensive, yet highly functional software modules are available through the Avaya dev connect program, that provide verbose notification to 911 call events on your network. DAlthough basic crisis alert is included in the core feature set, only the username an extension number is provided on the telephone display.A more efficient on-site notification solution is the Sentry Beacon alert. In addition to providing a real-time screen pop to any number of workstations in the enterprise, all additional location detail is presented to local on-site first responders so that a response plan can be quickly established and put an action.Clients could be anywhere on the network that has conductivity to the Sentry server, including remote branch offices or VPN users. Functionality included are highly visible and audible alerts, parallel e-mail and SMS notifications, automatic printing and integration with other applications. The Conveyant SENTRY server also acts as an integration point with the Smart 911 network, providing rich location data to public safety.
Because we are delivering detailed location information via SIP with the call . . . .ANI and ALI databases are NO LONGER REQUIRED when the originating endpoint or the PBX they are attached too is capable of sending contextual information and references to additional data like:FloorplansEnvironmental DataVideo FeedsHazMat Material Safety Data SheetsPersonal Medical Information (if the user allows)Whatever solution you buy today, must be ready to take on this new role in the future. Don’t buy legacy ‘fire sale’ technology