Read this presentation to know more about: -The role of learning content in talent management -Finding the value in learning -What should we be measuring? -Five key ways to reduce scrap learning Visit www.24x7learning.com/resources.html To download the presentation Or Write to vinita.tyagi@24x7learning.com if you want a copy of this presentation Connect to Us: Facebook: facebook.com/24x7LearningIndia Twitter: twitter.com/24x7learning LinkedIn: lnkd.in/6qD2pY

1. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
>
nidhi.khanna@24x7learning.com

2. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
YES! Today’s event is
being recorded
The link to the recording will
be posted on
www.24x7 Learning.com
We’ll send you information
about how to access it

3. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.

4. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4
12+ years in eLearning
200+ Customers
35countries
2.5 Million Learners
24x7 Learning is India’s premier eLearning solutions
company, with offerings that align with the talent
development needs of large and fast growth organizations

5. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 5
Our Approach
• Installation of 24x7 LearnTrakTM
• Integration with ERP & HRMS
• Post Implementation Support Services
• Learning Culture Assesment
• Skill Gap & Training Need Assesment
• Competency MappingConsulting
Technology Expertise
• LMS - 24x7 LearnTrakTM
• Customized eLearning Content
• Generic IT & Soft Skills Content
• Domain Specific Content
Implementation
Services

6. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 6
Five fallacies
and facts
about the role
of learning
content in
Talent
Management
Finding the
value in
learning
What should
we be
measuring?
What is Scrap
Learning
5 Key ways to
reduce Scrap
Learning
Take aways…..
to ensure reduction in scrap learning

7. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 7
Scrap learning- learning which is successfully delivered but
not applied on the job- comes with high costs!!

8. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 8
Estimates of training transfer and scrap learning
Source: TrainingIndustry

9. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Five fallacies and facts about the role of learning
content in Talent Management
9

10. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Fallacies & facts about the role of learning content
in Talent Management
Fallacy: As a pillar of talent management, learning exists independently
of the other talent management functions within an organization
10
Fact: Learning is more than a pillar of talent management; it is its
essential foundation

11. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Fallacy: The platform comes first; we can worry about content later
11
Fallacies & facts about the role of learning content
in Talent Management
Fact: Content is not an afterthought; it is blood, not water

12. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Fallacy: An integrated learning and talent management platform offers
the greatest improvement to learning in an organization
12
Fallacies & facts about the role of learning content
in Talent Management
Fact: Talent management and learning automation offers a one-time
improvement; learning content can change behavior on an ongoing basis

13. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Fallacy: Targeted learning content precludes an abundant library
13
Fallacies & facts about the role of learning content
in Talent Management
Fact: Targeting and content abundance are no contradictions, they are
complementary

14. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Fallacy: All content is created equal
14
Fallacies & facts about the role of learning content in
Talent Management
Fact: Quality matters

15. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 15
Finding the value in learning

16. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 16
What should we measure and how????
Obtaining measurement
data
Following through
Identifying true business
issues

17. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 17
What should we be measuring?

18. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 18
What should we be measuring?

19. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 19
Training Evaluation Measures
Preferred Training Evaluation
Measures*
Reduced number of training vendors Increased revenue/sales
Decreased training travel costs Decreased cost
Decreased cost/hr of training Improved customer satisfaction
Reduced time off task for trainees Improved quality
Increased audience impact Improved on-time delivery
Improved response time – meet needs Increased productivity
Improved cycle time for training delivery Improved cycle time
Demonstrated knowledge during training Eliminated waste
Satisfied trainees Improved safety record
Increased positive management feedback
Improved employee
satisfaction/morale
Reduced employee turnover
*Bielawski and Metcalf, pertaining to the true value of learning
What should we be measuring?

20. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Guide to reducing scrap learning
Scrap learning—The failure of learning transfer
20

21. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
What is Scrap Learning
Just like manufacturing scrap, learning scrap also has a high cost –
̶ Direct costs for trainers, travel, material, etc.
̶ Opportunity costs of people spending time learning things that they cannot
or will not use
̶ Cost of customer dissatisfaction when departments that invest in training
observe no subsequent improvement
“Scrap Learning” is training that is delivered to learners that
goes unused
60%of learning is not applied to the job….that’s
Scrap, but as Managers YOU can make a difference!
21

22. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Types of Learner
Learner 1 attends training
because he is told to do so
24
Learner 2 attends training
because he loves the
experience
Learner 3 attends training
when needed

23. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Solution: Manager Engagement
25
Create Focus
and Intention
Provide
Learning
Quality
Learning
Interventions
Support
Performance
Improvements
Results
Review the
business
case for
training
Conduct a
pre training
dialogue
Meet post
training and
review
action plan
Provide
continuous
feedback
and support
Source: Robert O Brinkerhoff

24. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Five key ways to reduce scrap learning
• Embed
learning
into the
workflow
• Ensure
quality
content
• Reinforce
learning
• Align
learning
• Enlist
greater
manager
support

25. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 27

26. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
contactus@24x7learning.com
www.24x7learning.com
www.learntrak.net
24x7 Learning Pvt. Ltd
lnkd.in/6qD2pY
twitter.com/24x7learning
facebook.com/24x7LearningIndia
Ulsoor Lakefront, Bangalore,India
Phone: +91 80 4069 9100