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The document discusses knowledge sharing and management. It defines the differences between data, information, and knowledge. Knowledge is experiences, insights, skills, concepts, feelings, and ideas that are highly contextual and difficult to measure. Most knowledge is "tacit" or uncodified. The knowledge management cycle involves creating, capturing, sharing, adopting, and applying knowledge. Knowledge sharing allows people to learn from each other, increases work effectiveness, prevents reinventing solutions, and leads to more innovation. Successful knowledge sharing depends on common purpose, usefulness, and trust between parties. Various tools like storytelling, communities of practice, and digital technologies can support knowledge sharing.
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