1. Name : Ms Fion Yong Chooi Ling
Address : 36, Jalan Tempua 11, Bandar Puchong Jaya, Selangor.
Age : 39 years old
Mobile Number : 6016-3314193
Expected Salary : Open for negotiation
Availability : 1 or less than 1 months’ notice
EDUCATION
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July 98 – Dec 99
Bachelors of Science (Hons) in Computing & Information System,
University of Lincolnshire & Humberside
Graduate Diploma in Information Technology, Kolej Damansara Utama (KDU)
Apr 96 –Dec 98
Higher Diploma in Computer Studies, KDU Petaling Jaya
Professional Certification
Certified in agile scrum master
EXECUTIVE SUMMARY
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 Ms Fion Yong Chooi Ling, 39 years old holds a Bachelors of Science (Hons) in Computing &
Information System from University of Lincolnshire & Humberside
 Majoring in project and service delivery for more than 15 years of experience and great
achievement in value added services, ecommerce and complex integration with customer
relationship management and billing system. Passionate continue to grow in project and service
delivery; managing internal business user and external customer interactively and proactively.
 As always leading project delivery from project planning till implementation, 3rd
party system
integration as well as migration.
 Projects
 eCommerce, which has integration to internal project, e.g. ACDC
 Mydigi which has has integration to internal project, e.g. PCC, CMS
 Projects accomplished are InstantLink system delivery or change request for customer,
e.g. DTAC, Banglalink, Vodafone Romania, Kuwait, etc.
 Developed sms and mms broadcast engine/contest/campaign/any service request in
java and/or shell scripting – IOD
 Design and developed Prepaid registration via SMS shortcode – IOD
 CPA Enhancement
 MMSC and WAPgw upgrade – CPA
 MNP project where being a tech lead in verifying and testing technically works well.
 NASA – 3rd party integration
 SMSR capacity year 2010
 Portals enhancement ( from 2010)
 Manage services, e.g. Mobile TV, Astro Mobile TV, 3G Video Call

2. PROFESSIONAL EXPERIENCE
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Digi Telecommunications Sdn Bhd
Associate Principle Consultant, July 2014 – Aug 2016 (1)
Senior Consultant, Oct 2006 – Feb 2012 (2)
Reason for leaving: Seeking for new exploration
Main Responsibilities (1)
 Participating in responsive ecommerce enhancement delivery.
 As a lead, planning for requirement workshop with business users and technical team
 Detailing on user requirement and feasible solution.
 Ensure feasible delivery with project timeline alignment.
 Provide analysis on possible risk, mitigation plan with interim and long term solution.
 Analyze and negotiate on change request on a cost control budget.
 Leading a technical team to carry out end to end preparation in order to achieve project
milestones, e.g. Analysis, Implementation & Integration, SIT, UAT and deployment (full bang of
migration).
 On a regular basic, dealing with Project Lite too which kicked start project till implementation.
 Perform analysis and integration with CRM and billing systems.
 Recently, carrying service delivery in agile methodology in a time box manner; leading technical
team member for ensuring it has a rightful delivery.
 Experiencing in web and mobile service delivery.
Main Responsibilities (2)
 Managing and participate project from kick start till project’s closure.
 Initiate meeting / discussion for feasibility study of system integration based on user
requirements.
 Ensuring user requirements are clearly captured and user’s expectation on the end product.
 Prepare project time plan, ensuring it meets project timeline and planning for implementation
stage.
 Play a role of tech lead mostly who drives the project from user requirement till successful
delivery.
 Designs system/service flow riding on existing infrastructure and system available internally.
 Conduct SIT and UAT and ensuring positive result.
 Planning for load test and ensuring it’s optimised at acceptable at acceptable throughput level.
 Ensuring communication to party involved is well-informed, as well as project stakeholder and
management.
 Establish and involving in mitigation plan if project has difficulty or/and show stopper.
 Participate and conduct RFP as well as manage vendor relationship.
 Java programming and shell scripting.
 Projects Accomplished:-

3.  Developed sms and mms broadcast engine/contest/campaign/any service request in
java and/or shell scripting – IOD
 Design and developed Prepaid registration via SMS shortcode – IOD
 CPA Enhancement
 MMSC and WAPgw upgrade – CPA
 MNP project where being a tech lead in verifying and testing technically works well.
 NASA – 3rd
party integration
 SMSR capacity year 2010
 Portals enhancement ( from 2010)
 Manage services, e.g. Mobile TV, Astro Mobile TV, 3G Video Call
 System Environment, Platform, Database involved are Unix, Apache, Java, Oracle, Shell Script
Comptel Telecommunications
Senior System Analyst, Mar 2012 – June 2014
 Feasibility study of system and impact analysis.
 Ensuring user requirements are clearly captured and delivery shall meet its objective.
 Prepare project plan.
 Play a role of tech lead mostly who drives the project from user requirement till successful
delivery and work with team members.
 Communicate with customer in a pleasant and proactive way.
 Ensure that SIT and UAT are performed thoroughly and performed by users too.
 Good communication among relevant parties.
 Involves in Java, Expect and Comptel workflow programming.
 Projects accomplished are InstantLink system delivery or change request for customer, e.g.
DTAC, Banglalink, Vodafone Romania, Kuwait, etc.
MNC Wireless Sdn Bhd
Software Engineer cum System Analyst, June 2004 – Oct 2006
 As a team leader to gather and analyze requirement
 Design system database, system architecture thru UML.
 Participated as software engineer whenever necessary.
 Able to develop shell script for application automation purpose in Linux environment.
 Involved in SIT/UAT.
 Projects Accomplished:-
 BAT (British American Tobacco)
 LoveLink Prepaid
 L’oreal Proof of Purchase Campaign
 GOSMS
 DiGi Youth / MTV Power Pack
 SMS 103
 DiGi Mall Zone

4.  System Environment, Platform and Database involved are Linux, Apache, Java, MySQL, MSSQL,
Crystal Report
PDX BizSystem Sdn Bhd
Software Engineer, Sep 2002 – Nov 2003
 As a software engineer for web based ERP solution in java
 Translate user requirement into UML diagram, e.g. use case, sequence diagram, activity diagram
for development usage.
 Prepare test case and perform unit test, SIT and UAT.
 Webstream ERP solution which consists of 4 modules: eSystem, eProcurement, eSales,
eInventory for small to medium sized corporate. Main role was incharged of procurement and
system module.
 Japan Mitsui’s Project (Perodua Ordering and shipping System) that allows 4 entities (Mitsui,
Perodua, Dahatsui, Kontainer Nasionnal) to import and tracking the status of delivery
 System Environment, Platform, Database involved are Linux, Apache Tomcat, IMB Websphere
4.0.3, Java, DB2, MSSQL, UML
NZ.MY Sdn Bhd
Software Engineer, Mar 2001 – June 2002
 Being as a website developer to develop content/information portal, which written in object
oriented concept using PHP, MySQl.
 Responsible for database design, directory structure and flow of the website.
 Constructing photoshop file into HTML page and optimized pictures.
 Projects Accomplished are Timesheet for internal use, Jean Alesi Homepage, Vodafone Web
Page
Cybatron Sdn Bhd
Software Engineer, Aug 2000 – Feb 2001
 Played a role of team player to commit in delivering project according to targeted milestones.
 Mainly developing flash file in C and application in Java/Servlet/JSP.
 System Environment, Platform and Database involved are Linux, Apache, Tomcat, Java, MySQL.
REFERENCE
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Reynels Lee Sze Koon, Head of digital innovation, AGM, Hong Leong Bank
Mobile Number: +60-122679916