1. Hisayoshi Kasahara
Phone: +81-80-1265-6804
E-Mail: kass@almond.ocn.ne.jp
Achievements
 Organization management
 Manage the resources, assignment, priorities in 40-60 employees size organization.
 Expand and operate a strong skillful local engineering team to provide customer the
sufficient technical support and the assured product quality.
 Project management
 Delivered the real-time enterprise groupware access system to docomo.
 Implemented the wireless LAN in every venues at 2002 FIFA World Cup.
 Delivered the advanced WAP-GW system to KDDI for their next-gen mobile service.
 Delivered the IMAP mail system to Japanese operator (KDDI, JPhone, NTT East, etc.)
 Delivered the remote access server to Japanese ISPs (DDI, JT, etc.)
 Deployed the new CTI technology products e.g. Voice Response system, Auto Call system.
 Implemented the Switching system at six sites in China.
 Customer management
 Manage the crisis situation to maintain and/or added customer’s credence.
 Product Development and Sales Support
 Developed Web Transcoder to the enterprise market
 Created various product/service sales materials and presented to customers .
 Internal communication
 Established efficient and timely information-sharing scheme with Sales team.
 Established the efficient escalation procedure to HQ(and top Exec team) upon the severity
of incident.
 System Engineer
 Developed the enhanced management application(SW) for KDD’s Switching system
 Trained fifty local engineer in Malaysia
 Developed Auto-diagnosis system(HW/SW) for the central process unit of Switching system

2. Professional Experiences
 2012 July – 2015 Aug: Comverse Japan Ltd.
Delivery Manager, VAS BU
* Mail platform delivery project management (SBM)
* Staff management
* Technical support team management.
 2007 July – 2009 August: Gemini Mobile Technologies K.K.
General Manager, Product Solution & Consulting Div.
* Organization Management (6-7 staff)
* Strategic product planning and Sales.
- Research the market’s needs and customer’s requirement, define the product specification,
create the product development business proposal and manage the development project.
- Developed the Web Transcoder for mobile phone, sell to three customer for their trial
- Developed the application launcher software for docomo/Windows Smartphone and delivered
in time .
* Carrier products pre-sales support (docomo, kddi, SBM, eMobile and major ISPs, TIM, TATA).
Resigned by voluntary retirement.
 2003 Oct – 2007 June: Premiere Global Services K.K.
Director, North Asia Operations
* Organization management (65-70staff, System Operations, Professional Services, Customer
Support, Intra-IT).
* Managed data center facilities and new system implementation project.
* Manage customer relationship under serious situation(Direct communication to customer and
coordination with HQ)
* Increased professional service revenue to 2M$ in 2006, 10 times more than previous FY.
* Managed office consolidation (three locations to one) project.
* Established the effective escalation path to HQ’s executive team in case for the critical situation.
* Applied the Protection of Privacy Information Law and managed the committee.
Resigned by voluntary retirement.
 2002 Feb – 2003 Sept: Contractor
 2002 July – 2003 July(1 Year contract): SEVEN NETWORKS K.K.
* Promoted the real-time enterprise groupware access application to Japanese
operator(docomo, JPhone/vodafone, KDDI) and provide the technical support.
* Delivered the real-time enterprise groupware access system to docomo as project
manager.
 2002 Feb – 2002 July(6 Month Contract): Avaya Japan Ltd.
* Managed the wireless LAN implementation project at 2002 FIFA World Cup Game, in all
venues, Yokohama media center and FIFA HQ in Ebisu.
* Coordinating among Japan World cup organization, Japanese press association, venue
administrator, SI partner and Avaya HQ.
 1999 June - 2002 Jan: Phone.com KK (OPENWAVE Systems Japan Co. Ltd.)

3. Executive Director of Engineering, Representative Director
* Organization management and expand the team(4 to 50 more in 1 year, Pre/Post sales, QA,
Browser Development, OEM embedded support, IT) to support the rapid growth of business.
* Manage the critical problem at KDDI’s ez-web(WAP1.0 ) system. Meet with customer’s senior or
executive manager by deputy of company to discuss the countermeasure .
* Mobile handset trouble management. Meet with HS manufacture to find the best course of action,
and report the agreed plan to KDDI’s related department.
* Delivered the WAP2.0 based new mobile-Internet Gateway system to KDDI(Next Gen ez-web) .
-Initiating, planning and running the delivery project as general project manager.
-Organize the quarterly executive meeting for consensual validation of the project status with
executive management team of every parties.
Resigned by voluntary retirement.
 1997 July - 1999 May: 3Com Japan K.K.
Director, Network System Engineering Division
* Organization management (Pre/Post Technical support team, 15 staff)
* Manage the customer and negotiate with HQ at crisis situation to recover customer relationship
and keep or gain the credibility.
* Managed RAS(Remote Access Server) delivery project for DDI and other major ISPs
Resigned by personal reason.
 1994 Nov - 1997 June: eunetcom Information Services Division. (Sprint-GlobalOne)
Regional Manager, Consulting Department.
* Planned local business (Japan and Korea)
- Account management for all Dun & Bradstreet’s subsidiary companies in Japan and Korea
Resigned by personal reason.
 1991 May - 1994 Oct: American Express International Inc. Japan
Manager, Telecommunications, Technology Department.
* Organization management (7 staff)
* Managed company’s entire telecommunication cost , reduce planning, NW capacity planning*
* Deployed new CTI system to reduce the operational running cost and improve the productivity.
- Voice Response system (Membership service center)
- Auto Call system (Credit/Collection department)
- FAX delivery system (Service Establishments department)
Resigned by personal reason.
 1981 Apr - 1991 Apr NEC System Integration & Construction Corporate Inc.
1988 Oct - 1991 Apr: Team Leader, Software Development Department.

4. * Developed switching system application for ITJ/KDD(Unix/C+) and manage the team resource and
schedule
1987 July - 1988 Sept: On-site Manager, China project, Switching System Business Department
* Managed switching system implementation project on site. (6 locations)
- Schedule, budget, resources management and customer relationship
* Troubleshooting for complicated inter-networking problems
* Customer training
1986 Feb - 1987 June: Trainer, Switching System Business Department
* Technology transfer to subsidiary company in Malaysia(PERNAS NEC)
- Create the training material and system test manual
- Trained 50 local engineer through a lecture and on-site OJT(10 trainees x 5 times)
1982 Aug - 1986 Jan: Engineer, Switching System Business Department
* Engaged Switching system implementation project in Malaysia as expert of central process system.
- On-site equipment installation and system integration test
- Remote troubleshooting support to another major implementation projects e.g. Argentina, NZ
1981 Apr - 1982 July: Engineer, Switching System Business Department.
* Develop the Auto-diagnosis system of central process unit of ESS
- Hardware design and Software application development(Z80 CPU/Machine Code)
Resigned by personal reason.
Education
Bachelor of Electronics, Faculty of electronics, 1981.
Tokyo Denki University

5. Training
 Sales Skill step up Course (The Art of Impact Selling / by Elite Sales Professionals)
 Harvard Negotiation Skill experience Course (by IBM)
 Project Leader Training Course (by IBM)
 Country Manager Training Course (American Express)
 Situational Leadership Training Course (American Express)
 Personnel Evaluation Training Course (American Express)
 Manager Training Course (NEC)
Qualification
Chief Transmission and Switching Engineer -1987
Information Technology Engineer– 1994
Supplementary Note
 Language Skill English: Business Level
Malay, Chinese: Beginner Level

6. Training
 Sales Skill step up Course (The Art of Impact Selling / by Elite Sales Professionals)
 Harvard Negotiation Skill experience Course (by IBM)
 Project Leader Training Course (by IBM)
 Country Manager Training Course (American Express)
 Situational Leadership Training Course (American Express)
 Personnel Evaluation Training Course (American Express)
 Manager Training Course (NEC)
Qualification
Chief Transmission and Switching Engineer -1987
Information Technology Engineer– 1994
Supplementary Note
 Language Skill English: Business Level
Malay, Chinese: Beginner Level