This document provides information for mentors of the ENGR 245 course at Stanford University. It outlines the course goals of teaching students how to build venture-scale businesses through customer development and testing business model hypotheses. It describes the student teams, 10-week schedule, and expectations for mentors to meet with their assigned student team every two weeks to provide guidance. Mentors are asked to help students select viable business opportunities and get experience validating their ideas with customers.
Sales leader Derek Draper shares the Stage Management Guide that boosted his team's performance metrics across the board. Read the rest of the story on First Round Review: http://firstround.com/review/this-sales-plan-moves-the-needle-on-every-success-metric/
Sales leader Derek Draper shares the Stage Management Guide that boosted his team's performance metrics across the board. Read the rest of the story on First Round Review: http://firstround.com/review/this-sales-plan-moves-the-needle-on-every-success-metric/
Customer Development - Identifying and Testing Startup HypothesesHenrik Berglund
Presentation for VCs, angels and incubator coaches on how to help startups implement customer development, specifically how to identify and test startup hypotheses.
Draws heavily on ideas and content from Steve Blank, Cindy Alvarez and Jason Evanish.
How to increase CLV & decrease CAC - Valentin Radu Valentin Radu
No doubt about it: CLV is the north star metric of any retailer.
However, it is also one of the most misunderstood, neglected, and ignored KPI.
As we're collectively saying RIP to cookies, there are 3 jobs to be done by eCommerce leaders:
1. Nail acquisition:
Acquire the right customers at a decent CAC
2. Nail conversion:
Ethically convert customers by matching them with the right products, using the right narrative
3. Nail retention:
Onboard and nurture the right customers so that you make them come back and promote you
All of these 3 activities fall into a broader methodology, called Customer Value Optimization
Lean Startup Basics - Evidence Based EntrepreneurshipKelly Schwedland
Introduction and overview to the lean process for startups. An evidence based approach to validate early hypothesis and develop a solid Business Model before launch. Involving Customer Development, Hypothesis testing, Minimum Viable Product, (MVP) to get to Product/ Market fit and ultimately A replicable scalable business model. This simple but disciplined approach takes the guess work out of taking an idea and turning it into a viable company.
Based on Eric Reis, Steve Blank and Alex Osterwald's work with Lean Startup, Lean launchpad, customer development and Business Model Canvas. Now in practice by multiple Incubators, Accelerators, Universities and now the National Science Foundation through ICorp to validate business ideas with before investing.
Startups don't win because of a great vision, but because of a superior strategy. If you want to have the superior strategy, you must simply have a better customer insight. Customer discovery principles can help you to get real insights about your customers.
The first rule is to fall in love with a problem, not your solution or business idea. You must have a clear picture what your product is hired to do. With customer interviews and different types of tests your job is to prove value hypothesis (that people are prepared to pay for your solution).
You can write down all your hypotheses on business model canvas, running lean canvas or even in a spreadsheet. Then you have to constantly sketch out alternative business models by asking yourself difficult questions and testing different assumptions.
Steps to customer discovery include developing a vision, setting the hypotheses, getting out of the building and performing a reality checks. The best way to start the customer discovery process is with the riskiest assumptions.
Important tools that can help you with customer discovery are also segmentation, personas, empathy map and value proposition canvas. After exploiting all the tools you should have a clear picture what are your customer's pains and gains and what are they willing to pay for.
When you are doing the customer discovery interviews to get the market insights you have to avoid doing any behavior predictions or being satisfied with compliments, opinions or stalling. What are you looking for is a real commitment from early-evangelists.
Remember, wrong assumptions are mother of all fu*ck-ups, and with customer discovery you can make sure you are not building your business based on the wrong assumptions.
A workshop on Value Proposition Design by Sam Rye from Lifehack & Enspiral.
This workshop takes you through the Value Proposition Canvas, helps you pitch your vision, and lays out a short exercise to make a 2D or 3D prototype of your solution for feedback.
It draws heavily on the content, language and concepts from this book, which we highly recommend you buy if you're serious about (social) entepreneurship or intrapreneurship : https://strategyzer.com/value-proposition-design
Customer Development - Identifying and Testing Startup HypothesesHenrik Berglund
Presentation for VCs, angels and incubator coaches on how to help startups implement customer development, specifically how to identify and test startup hypotheses.
Draws heavily on ideas and content from Steve Blank, Cindy Alvarez and Jason Evanish.
How to increase CLV & decrease CAC - Valentin Radu Valentin Radu
No doubt about it: CLV is the north star metric of any retailer.
However, it is also one of the most misunderstood, neglected, and ignored KPI.
As we're collectively saying RIP to cookies, there are 3 jobs to be done by eCommerce leaders:
1. Nail acquisition:
Acquire the right customers at a decent CAC
2. Nail conversion:
Ethically convert customers by matching them with the right products, using the right narrative
3. Nail retention:
Onboard and nurture the right customers so that you make them come back and promote you
All of these 3 activities fall into a broader methodology, called Customer Value Optimization
Lean Startup Basics - Evidence Based EntrepreneurshipKelly Schwedland
Introduction and overview to the lean process for startups. An evidence based approach to validate early hypothesis and develop a solid Business Model before launch. Involving Customer Development, Hypothesis testing, Minimum Viable Product, (MVP) to get to Product/ Market fit and ultimately A replicable scalable business model. This simple but disciplined approach takes the guess work out of taking an idea and turning it into a viable company.
Based on Eric Reis, Steve Blank and Alex Osterwald's work with Lean Startup, Lean launchpad, customer development and Business Model Canvas. Now in practice by multiple Incubators, Accelerators, Universities and now the National Science Foundation through ICorp to validate business ideas with before investing.
Startups don't win because of a great vision, but because of a superior strategy. If you want to have the superior strategy, you must simply have a better customer insight. Customer discovery principles can help you to get real insights about your customers.
The first rule is to fall in love with a problem, not your solution or business idea. You must have a clear picture what your product is hired to do. With customer interviews and different types of tests your job is to prove value hypothesis (that people are prepared to pay for your solution).
You can write down all your hypotheses on business model canvas, running lean canvas or even in a spreadsheet. Then you have to constantly sketch out alternative business models by asking yourself difficult questions and testing different assumptions.
Steps to customer discovery include developing a vision, setting the hypotheses, getting out of the building and performing a reality checks. The best way to start the customer discovery process is with the riskiest assumptions.
Important tools that can help you with customer discovery are also segmentation, personas, empathy map and value proposition canvas. After exploiting all the tools you should have a clear picture what are your customer's pains and gains and what are they willing to pay for.
When you are doing the customer discovery interviews to get the market insights you have to avoid doing any behavior predictions or being satisfied with compliments, opinions or stalling. What are you looking for is a real commitment from early-evangelists.
Remember, wrong assumptions are mother of all fu*ck-ups, and with customer discovery you can make sure you are not building your business based on the wrong assumptions.
A workshop on Value Proposition Design by Sam Rye from Lifehack & Enspiral.
This workshop takes you through the Value Proposition Canvas, helps you pitch your vision, and lays out a short exercise to make a 2D or 3D prototype of your solution for feedback.
It draws heavily on the content, language and concepts from this book, which we highly recommend you buy if you're serious about (social) entepreneurship or intrapreneurship : https://strategyzer.com/value-proposition-design
Duke Program for Entrepreneurs (P4E) - Info SessionHowie Rhee
In the Program for Entrepreneurs (P4E), undergraduate, graduate and professional students form multidisciplinary teams to explore potential markets for an innovation, evaluate the viability of a business model, develop strategies for bringing it to market and launching a new commercial or social venture - all in a structured participatory learning environment. This initiative is the capstone of Fuqua’s entrepreneurship educational offerings and is open to all university students. It leverages Fuqua’s academic research, courses and broad community of practitioners to work with entrepreneurs to define, plan, establish and finance new ventures.
http://www.dukep4e.org
Class syllabus for 5-Day Lean Launchpad class with Steve Blank.
This course provides real world, hands-on learning on what it’s like to actually start a high-tech company. This class is not about how to write a business plan. It’s not an exercise on how smart you are in a classroom, or how well you use the research library to size markets. And the end result is not a PowerPoint slide deck for a VC presentation.
This is a practical class – essentially a lab, not a theory or “book” class. Our goal, within the constraints of a classroom and a limited amount of time, is to create an entrepreneurial experience for you with all of the pressures and demands of the real world in an early stage start up.
You will be getting your hands dirty talking to customers, partners, competitors, as you encounter the chaos and uncertainty of how a startup actually works. You’ll work in teams learning how to turn a great idea into a great company. You’ll learn how to use a business model to brainstorm each part of a company and customer development to get out of the classroom to see whether anyone other than you would want/use your product. Finally, based on the customer and market feedback you gathered, you would use agile development to rapidly iterate your product to build something customers would actually use and buy. Each day will be a new adventure outside the classroom as you test each part of your business model and then share the hard earned knowledge with the rest of the class.
Team Networks - 2022 Technology, Innovation & Great Power CompetitionStanford University
Technology Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, networks
Team LiOn Batteries - 2022 Technology, Innovation & Great Power CompetitionStanford University
Technology Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, LiOn Batteries
Team Quantum - 2022 Technology, Innovation & Great Power CompetitionStanford University
Technology Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, Quantum
Team Disinformation - 2022 Technology, Innovation & Great Power CompetitionStanford University
Technology Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, Disinformation
Team Wargames - 2022 Technology, Innovation & Great Power CompetitionStanford University
Technology Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, Wargames
Team Acquistion - 2022 Technology, Innovation & Great Power Competition Stanford University
Technology Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, Acquistion
Team Climate Change - 2022 Technology, Innovation & Great Power Competition Stanford University
Technology Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, climate
Team Army venture capital - 2021 Technology, Innovation & Great Power Competi...Stanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, Army venture capital
Team Army venture capital - 2021 Technology, Innovation & Great Power Competi...Stanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve Blank, Army Venture capital
Team Catena - 2021 Technology, Innovation & Great Power CompetitionStanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, economic coercion,
Team Apollo - 2021 Technology, Innovation & Great Power CompetitionStanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, space force
Team Drone - 2021 Technology, Innovation & Great Power CompetitionStanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, c3i, command and control
Team Short Circuit - 2021 Technology, Innovation & Great Power CompetitionStanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, semiconductors
Team Aurora - 2021 Technology, Innovation & Great Power CompetitionStanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, Army venture capital
Team Conflicted Capital Team - 2021 Technology, Innovation & Great Power Comp...Stanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, venture capital
Lecture 8 - Technology, Innovation and Great Power Competition - CyberStanford University
Technology, Innovation and Great Power Competition,TIGPC, Gordian knot Center, DIME-FIL, department of defense, dod, hacking for defense, intlpol 340, joe felter, ms&e296, raj shah, stanford, Steve blank, AI, ML, AI/ML, china, unmanned, autonomy, Michael Sulmeyer, cybercom,USCYBERCOM
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
1. Stanford University
ENGR 245
The Lean Launch Pad
(officially: Technology Entrepreneurship and the Lean Startup)
Mentor Handbook
http://e245.stanford.edu/
Professors:
Steve Blank sblank@kandsranch.com
Ann Miura-Ko ann@floodgate.com
Jon Feiber jdf@mdv.com
Teaching assistants:
Thomas Haymore thaymore@stanford.edu
Felix Huber fhuber@stanford.edu
Engr 245 Mentor Handbook Revision 5 page 1 of 6
2. Welcome as a team mentor in the E 245 Lean Launchpad course at the Stanford
School of Engineering.
This handbook is designed to help mentors understand their roles in the course, and
on course policies and process.
Course Goal: Lean Startups
Provide an experiential learning opportunity for engineers to see how entrepreneurs
really build companies. In ten weeks, teach a four-person team how to transform a
technology idea into a venture-scale business opportunity. Do it by having them get
outside the classroom and test each element of their business model.
Students
The class is limited to 40 graduate students selected out of a pool of applicants. The
students are typically working on their Masters or PhD’s in engineering or science;
however the class is also open to MBA students.
E 245 Course Organization
The course is organized around Alexander Osterwalder’s Business Model Canvas and
Steve Blank’s Customer Development process. (See the syllabus for details)
Test Hypotheses:
• Demand Test
Agile Creation Hypotheses:
Development Test Hypotheses:
• Problem
Test
• Product • Customer
Hypotheses: • Market Type • User
• Channel • Competitive • Payer
• (Customer)
• (Problem)
Customer
Development Test Hypotheses:
Team
• Channel
Test Hypotheses: Test Hypotheses:
• Size of Opportunity/Market • Pricing Model / Pricing
• Validate Business Model
Engr 245 Mentor Handbook Revision 5 page 2 of 6
3. Each week’s class is organized around:
• a lecture on one of the 9 building blocks of a business model.
• Students teams present their “lessons learned” from getting out of the
building and iterating or pivoting their business model.
• The Eight (3 hour) Class Sessions:
Session 1: Jan 4th - Course Introduction, Business Models, Customer
Development
Session 2: Jan 11th – Value Proposition
Session 3: Jan 18th – Customer Segment
Session 4: Jan 25th - Channels
Session 5: Feb 1st – Demand Creation
Session 6: Feb 8th – Revenue Model
Session 7: Feb 15th - Partners
Session 8: Feb 22nd – Resources and Costs
Session 9 & 10: Mar 1st / 8th – Lessons Learned Presentations
All mentors are welcome to attend any of the classes.
Schedule
Classes meet at Psych (Jordan Hall) 041
Tuesday, 4:15 -7:05pm. January 4th through March 8th
Office hours are held Tuesdays from 3-4 pm in TBD.
Class details can be found on the class website. http://www.stanford.edu/class/xxxx
Textbooks
• Alexander Osterwalder & Yves Pigneur, Business Model Generation
http://www.businessmodelgeneration.com/order.php
• Steven Blank, Four Steps to the Epiphany
http://www.stevenblank.com/books.html
• Jessica Livingston, Founders at Work
http://www.amazon.com/gp/product/1590597141
Grading
• Weekly Lessons Learned 65% of their grade
• Final Lessons Learned Presentation 35% of their grade
Website
http://e245.stanford.edu/
Mentors
Each team will have at least two mentors assigned.
Engr 245 Mentor Handbook Revision 5 page 3 of 6
4. The Role of Mentors
As a mentor, you are the advisor for one team (each team has four students.) In ten
very short weeks your team has to 1) come up with a business idea, 2) get outside
the classroom and test all their business model hypotheses and 3) if a web-based
business get it up and running.
Mentors and Opportunity Selection
Our experience has shown the first issue for most teams is finding, selecting and
sizing the right opportunity. As in the real world, if they don’t get this part right, the
rest of their business model is at risk.
We’ve found that the best plans came from students who (from best to worst):
Already were working on a technology driven research project
Was a domain expert and was solving a problem for the “next bench”
Had a passion for a specific idea
Had an interest in an idea
Worked on someone else’s idea
Picked the latest fad getting funded in the valley
Therefore one of your greatest contributions can be to help extract ideas from
reluctant engineers. We’ve found that challenging a team with “you mean that with
a team of four engineering PhD candidates the best idea your team can come with is
another social networking shopping site?” can be extremely helpful.
Make your team think hard about how to commercialize technologies they’ve been
working on or are familiar with, before they default to a pedestrian idea that every
other startup in the valley is doing. Remind them that their technical work at
Stanford, while familiar to them, will be unique to an investor audience. Having said
that, we believe that struggling to find a viable business opportunity is an integral
part of the learning process. Although many of our mentors are eager to share some
of their business ideas with their teams, we ask that you hold off to give them a
chance to come up with something on their own.
Remember: The class is not trying to be Y Combinator. We are trying to teach give
students models, heuristics and experience they can apply when they leave Stanford.
The class is about what they learned on the journey.
Mentors and Getting Out of the Building
The class is about teaching the students that the 9 building blocks of a business
model are simply hypothesis until they actually validate them with customers and
partners; and since there are “no facts inside the building, they need to get outside.”
This means as part of this class they need to talk to customers, channel partners,
and domain experts and gather real-world data – for each part of their plan.
Engr 245 Mentor Handbook Revision 5 page 4 of 6
5. For engineers this can be a daunting and formidable task. To the best of your
ability, help them network, teach them how to send email and make phone calls and
run customer surveys. Open your rolodex to whatever level you feel comfortable
with.
Mentors and Web-based Startups
If your team is building a web-based business they need to get the site up and
running during the semester. The goal is not a finished or polished site but a vehicle
so they can test their assumptions about minimum feature set, demand creation,
virality, stickyness, etc.
Mentor Time Commitment
The wisdom and advice you give these students are invaluable. We’ve found that
successful mentor/team interactions look like this:
- Physically meeting with your assigned team a least every two weeks
- Additional communication as needed by phone or email.
- You are welcome to attend any of the classes as well as your teams’ final
presentation to the Venture Capital panel at the end of the quarter.
Mentor/Team Selection
The teams form after the first class meeting. By the second class they have
submitted their initial description of their business concept to the teaching team.
At the start of the class we will assign you to specific teams, so you can participate in
the teams opportunity selection process. If after seeing a team’s initial idea you
think your expertise is a not a match, feel free to let us know your preference for a
specific team.
Mentor Communications
We’ve found that keeping the mentors, teaching team and teaching assistants in
sync is the best way to ensure both a great outcome for the students and a
satisfying experience for you.
1. We will hold a one hour Mentor orientation session on Tuesday January 4th at
3pm, right before the class. Even if you’ve done this before we ask you to
attend. We update the process yearly as you give us additional feedback.
2. We ask you to send the entire teaching team an email summarizing the teams
progress and dynamics each time you meet with them letting us know if we
need to specifically help and intervene.
3. In addition, we will share all these emails with the entire mentor team and see
if there are any common problems that need to be addressed class-wide.
Thanks once again for your support and participation,
Steve, Ann & Jon
Engr 245 Mentor Handbook Revision 5 page 5 of 6
6. Mentor List (as of Dec 4th 2010)
• Gina Bianchini, Ning gina@bianchini.com
• Ethan Bloch, Flowtown ethan@flowtown.com
• David Camplejohn, Fliptop doug@fliptop.com
• Shawn Carolan, Menlo Ventures shawn@menloventures.com
• Eric Carr, Loopt ecarr@mac.com
• Rowan Chapman, MDV rchapman@mdv.com
• Jason Davies, SOS Technologies jmdavies.md.phd@gmail.com
• Jonathan Ebinger, BlueRun Ventures cheryltamcheng@gmail.com
• David Feinleib, MDV
• Jim Greer, Kongregate jim@kongregate.com
• Konstantin Guericke, LinkedIn konstantin@stanfordalumni.org
• Will Harvey, IMVU willharvey@gmail.com
• Thomas Hessler, Zanox
• Heiko Hubertz, BigPoint h.hubertz@bigpoint.net
• Charles Hudson charles@charleshudson.net
• Maheesh Jain, Cafepress maheesh.jain@gmail.com
• George John, Rocket Fuel gjohn@rocketfuelinc.com
• Dan Martell, Flowtown dan@flowtown.com
• Josh Reeves, unwrap joshua.reeves@gmail.com
• Karen Richardson, Silverlake Partners karenrich@mac.com
• Josh Schwarzapel joschwa9@gmail.com
• Justin Shaffer, Facebook j@fb.com
• Jim Smith, MDV
• Bryan Stolle, MDV
• Steve Weinstein, Movielabs SWeinstein@movielabs.com
• George Zachary, Charles River Ventures gzachary@crv.com
Engr 245 Mentor Handbook Revision 5 page 6 of 6