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EnABLing the Institution
a holistic approach to enhancing the
student experience
Association for Learning Technology Conference, Sept 2017
Vicky Brown, Julie Usher and Elizabeth Palmer
• History of learner experience research
• Clear direction from the strategic plan
• Institutional change project
“Many universities have created flexible spaces
which enable group work and the easy display and
sharing of students’ work. The University of
Northampton’s new Waterside Campus, built with
‘teaching spaces’ in place of lecture theatres, is
perhaps the most high-profile and furthest-
reaching example of this in the UK.”
(Rebooting Learning, p23)
Our challenge:
active blended learning (ABL)
Active Blended Learning
Active learning:
• Experiential
• Practical / hands-on
• ‘Real world’ orientated
• Collaborative
• Reflexive
Blended learning:
• Technology-enhanced
• Face-to-face & online
combined
• Digital literacy
Non-literacy Literacy Competence Fluency
ABL: a journey in digital and pedagogic fluency
Complementary research projects
134 Staff
10 Interviews
4 Faculties
225 Students
52 Focus
groups
4 Faculties
158 Students
3 Focus groups
4 Faculties
Student Research:
Engagement with ABL
Digital research:
Jisc Digital Tracker
Staff Research:
Annual survey
CAIeRO Research Project
Digital research:
headlines
• Access to hardware, software,
storage and connectivity
• Accessibility
• Support
• Employability and digital profiles
• Working together/isolation
Student research:
headlines
• Learning Beliefs
• Relationships and Community
• Pedagogy
• Technology
Staff research:
headlines
• Levels of confidence
• Understanding the student
experience
• Preferred methods of support
• Supporting design and delivery
• Time!
…how to bring all of this
data together
into a
coherent actionable plan?
Developing a three year plan
Tech needs:
Wifi infrastructure
Year 1
Student needs:
Staff needs:
Tech needs:
Year 2
Student needs:
Staff needs:
Workshops to develop
digital literacies
Tech needs:
Year 3
Student needs:
‘Software reading lists’
Staff needs:
Over to you!
Jigsaw workshop part 1
What technology do we need,
and what methods of support?
What questions and needs would
students have?
What questions and needs would
staff have?
Over to you!
Jigsaw workshop part 2
• Identifying common / linked
needs
• Proposing solutions
• Planning and prioritising –
what one thing would you focus
on in year 1, 2, 3...
Bringing it all together: priorities,
timing, challenges…
Questions?
Contact:
vicky.brown@northampton.ac.uk
julie.usher@northampton.ac.uk / @jules_u
elizabeth.palmer@northampton.ac.uk
http://www,northampton.ac.uk/ilt
Image rights
Slides 2, 3 and 7: Waterside campus (see http://hellowaterside.northampton.ac.uk/)
© The University of Northampton, 2017
Slide 4: Images by Juan P. Armellini, reused with permission
Slide 6: Student working in the Learning Commons
© The University of Northampton, 2017
Slide 8: thumprchgo (2015). Faculty, Workshop. Pixabay [online]. Available from:
https://pixabay.com/photo-979900/ [Accessed 16 Aug 2017]
Slides 11 and 12: OpenClipart-Vectors (2016). Jigsaw Puzzle. Pixabay [online]. Available
from: https://pixabay.com/photo-1297102/ [Accessed 16 Aug 2017]
Slide 13: wilhei (2009). Puzzle. Pixabay [online]. Available from:
https://pixabay.com/photo-693868/ [Accessed 16 Aug 2017]

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EnABLing the Institution

  • 1. EnABLing the Institution a holistic approach to enhancing the student experience Association for Learning Technology Conference, Sept 2017 Vicky Brown, Julie Usher and Elizabeth Palmer
  • 2. • History of learner experience research • Clear direction from the strategic plan • Institutional change project “Many universities have created flexible spaces which enable group work and the easy display and sharing of students’ work. The University of Northampton’s new Waterside Campus, built with ‘teaching spaces’ in place of lecture theatres, is perhaps the most high-profile and furthest- reaching example of this in the UK.” (Rebooting Learning, p23) Our challenge: active blended learning (ABL)
  • 3. Active Blended Learning Active learning: • Experiential • Practical / hands-on • ‘Real world’ orientated • Collaborative • Reflexive Blended learning: • Technology-enhanced • Face-to-face & online combined • Digital literacy
  • 4. Non-literacy Literacy Competence Fluency ABL: a journey in digital and pedagogic fluency
  • 5. Complementary research projects 134 Staff 10 Interviews 4 Faculties 225 Students 52 Focus groups 4 Faculties 158 Students 3 Focus groups 4 Faculties Student Research: Engagement with ABL Digital research: Jisc Digital Tracker Staff Research: Annual survey CAIeRO Research Project
  • 6. Digital research: headlines • Access to hardware, software, storage and connectivity • Accessibility • Support • Employability and digital profiles • Working together/isolation
  • 7. Student research: headlines • Learning Beliefs • Relationships and Community • Pedagogy • Technology
  • 8. Staff research: headlines • Levels of confidence • Understanding the student experience • Preferred methods of support • Supporting design and delivery • Time!
  • 9. …how to bring all of this data together into a coherent actionable plan?
  • 10. Developing a three year plan Tech needs: Wifi infrastructure Year 1 Student needs: Staff needs: Tech needs: Year 2 Student needs: Staff needs: Workshops to develop digital literacies Tech needs: Year 3 Student needs: ‘Software reading lists’ Staff needs:
  • 11. Over to you! Jigsaw workshop part 1 What technology do we need, and what methods of support? What questions and needs would students have? What questions and needs would staff have?
  • 12. Over to you! Jigsaw workshop part 2 • Identifying common / linked needs • Proposing solutions • Planning and prioritising – what one thing would you focus on in year 1, 2, 3...
  • 13. Bringing it all together: priorities, timing, challenges…
  • 15. Image rights Slides 2, 3 and 7: Waterside campus (see http://hellowaterside.northampton.ac.uk/) © The University of Northampton, 2017 Slide 4: Images by Juan P. Armellini, reused with permission Slide 6: Student working in the Learning Commons © The University of Northampton, 2017 Slide 8: thumprchgo (2015). Faculty, Workshop. Pixabay [online]. Available from: https://pixabay.com/photo-979900/ [Accessed 16 Aug 2017] Slides 11 and 12: OpenClipart-Vectors (2016). Jigsaw Puzzle. Pixabay [online]. Available from: https://pixabay.com/photo-1297102/ [Accessed 16 Aug 2017] Slide 13: wilhei (2009). Puzzle. Pixabay [online]. Available from: https://pixabay.com/photo-693868/ [Accessed 16 Aug 2017]