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Empowerment
authority, self-organization, decision-making
Thursday 1 October 2020, 9:00 CEST
At the end of this session, you will…
Know quite a few leadership models
Know all about control versus self-organization
Have a new/updated leadership style framework
Leadership vs. management
Control vs. self-organization
Leadership styles
Empowerment
Wrapping up
Group decision-making
Management vs. Leadership
What’s the difference?
Photo by Markus Spiske on Unsplash
“Leadership team”
“Leadership retreat”
“Senior leadership”
A renaming of high-level job
titles to make them sound cool.
http://en.wikipedia.org/wiki/Good_to_Great
INDIVIDUAL
TEAM MEMBER
MANAGER
LEADER
EXECUTIVE
“Leadership ranks higher than management”
https://nelsontouchconsulting.wordpress.com/2011/02/22/leadership-vs-management/
“inspiration, empowerment, and
influence” versus “planning,
execution, and control”
A false dichotomy suggesting
that we choose one or the other.
“Leadership is better than management”
“Leadership overlaps with management”
https://www.lifehack.org/674254/leadership-vs-management-is-one-better-than-the-other
Management is a job
(system-oriented)
Leadership is a role
(people-oriented)
Manage the system, lead the people!
Bill Campbell
The title makes you a manager;
the people make you a leader.
- Bill Campbell
https://www.goodreads.com/book/show/42118073-trillion-dollar-coach
Leadership vs. management
Control vs. self-organization
Leadership styles
Empowerment
Wrapping up
Group decision-making
Volatility Uncertainty
Ambiguity Complexity
VUCA requires better, faster decision-making
Jurgen’s Sensemaking Model
Confusion
Clarity
CrisisConvolution Coherence
Contextualize
Empathize
Synthesize
Hypothesize
Externalize
Sensitize
Systematize
https://en.wikipedia.org/wiki/PDCA
-
-
-
Plan
Do
Check
Act
Contextualize
Empathize
Synthesize
Hypothesize
Externalize
Sensitize
Systematize
https://en.wikipedia.org/wiki/OODA_loop
-
Observe
Orient
Decide
Act
-
-
Centralize risk, decentralize speed
Photo by Alina Grubnyak on Unsplash
Enhance responsiveness by
minimizing the distance between
sensing and responding.
By moving from central control to distributed
control, we prevent being out of control.
Photo by Patryk Grądys on Unsplash
Henry Mintzberg
Truly empowered people do not await gifts
from their managerial gods; they know
what they are there to do and just do it.
In fact, a good deal of what is today called
“empowerment” is really just getting rid of
years of disempowerment. Empowerment
is what managers do to people.
- Henry Mintzberg
https://www.goodreads.com/book/show/6868830-managing
Self-what?
Self-organized/self-managed
The people organize their own activities.
Self-selected/self-designed
The people are self-organizing and they form and
maintain themselves as a group or team.
Self-directed/self-governed
The people are self-selected and there is no outside
management or governance.
Robert Cialdini
Once a legitimate authority has given
an order, subordinates stop thinking
in the situation and start reacting.
- Robert Cialdini
https://www.goodreads.com/book/show/28815.Influence
With autonomy comes accountability.
Photo by Amy Treasure on Unsplash
Delegate and Obligate
Replace how (people are
expected to work) with what
(they are expected to deliver).
You take responsibility and you
are held accountable.
Photo by Chris Liverani on Unsplash
If you aren’t clear about what you
are held accountable for, you should
take responsibility for finding out.
Leadership vs. management
Control vs. self-organization
Leadership styles
Empowerment
Wrapping up
Group decision-making
The perfect manager (leader)
is a bit of everything.
https://www.citycollege.edu/3-basic-types-management-styles/
3 Leadership Styles (Kurt Lewin)
https://www.business-to-you.com/hersey-blanchard-situational-leadership-model/
Situational Leadership (Blanchard/Hersey)
Why is delegation happening
here in only one direction?
Why is there a
difference between
responsible and
accountable?
https://www.slideteam.net/roles-and-responsibilities-matrix-template-powerpoint-layout.html
Responsibility Assignment Matrix (RACI)
Delegation Poker
https://management30.com/product/delegation-poker/
Don’t delegate too
fast. It’s easier to
let things go than to
re-stablish control.
https://www.linkedin.com/pulse/empowerment-delegation-board-reloaded-andre-fuchs/
Delegation Board
Some styles
are better
than others.
http://secretstotheirsuccess.com/leadership-styles/daniel-golemans-six-leadership-styles/
6 Leadership Styles (Daniel Goleman)
A New Leadership Style Framework
Transactional
Transformational
Dictatorship
Anarchy
A New Leadership Style Framework?
Transactional
Transformational
Dictatorship
Anarchy
Where is your comfort space?
Transactional
Transformational
Dictatorship
Anarchy
A1 A2 A3 A4 A5 A6 A7
B1 B2 B3 B4 B5 B6 B7
C1 C2 C3 C4 C5 C6 C7
It depends…
Photo by Tyler Nix on Unsplash
Sensemaking domain,
Self-reliance, Expertise,
Risk level, Compliance,
Culture…
Leadership vs. management
Control vs. self-organization
Leadership styles
Wrapping up
Empowerment
Group decision-making
How to make
decisions as
a group
http://liveingreatness.com/core-protocols/decider/
👍🏻
👍🏻
👍🏻
🤚🏻
In favor
Neutral
Against (no objection)
Veto (objection)
Disagree &
Commit
Unanimity
Consensus
Majority
Consent
👍🏻
👍🏻
👍🏻
👍🏻 👍🏻 👍🏻 👍🏻
👍🏻 👍🏻 👍🏻
👍🏻
👍🏻
👍🏻 👍🏻 👍🏻
👍🏻👍🏻 👍🏻👍🏻
🤚🏻
🤚🏻
👍🏻
👍🏻
🤚🏻
Make decisions fast, safe, and reversible
https://en.wikipedia.org/wiki/Disagree_and_commit
Decision Fatigue
Photo by Sincerely Media on Unsplash
Leadership vs. management
Control vs. self-organization
Leadership styles
Wrapping up
Empowerment
Group decision-making
A New Leadership Style Framework
Transactional
Transformational
Dictatorship
Anarchy
https://www.scrum.org/resources/blog/balancing-autonomy-accountability
https://www.slideshare.net/LucaSturaro/agile-leadersandagilemanagers
https://www.slideshare.net/ericschmidt/trillion-dollar-coach-book-bill-campbell
https://www.youtube.com/watch?v=g5htIR0moUU
https://medium.com/org-hacking/disagree-commit-4ba5611e8d57
https://www.informit.com/articles/article.aspx?p=1675545&seqNum=5
https://www.verywellmind.com/leadership-styles-2795312
http://liveingreatness.com/core-protocols/decider/
Resources
hello@shiftup.work
shiftup.work

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